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  • 1.
    Abaci, Paul
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Karlsson, Elin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Identifying Challenges Regarding Sustainability and Circularity in Foundries: A multiple-case study of OEMs and SMEs in the Swedish foundry industry2023Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose: The purpose of the thesis is to identify Swedish foundries’ challenges regarding circularity and sustainability demands and explore how SME foundries can be more sustainable and circular.

    Method: The research approach used in this study is an exploratory multiple-case study. The research questions are answered by using qualitative data through interviews and observations as data collection methods.

    Findings: The study’s findings present many challenges for Swedish foundries. The main challenges identified are fluctuations in demand, Just-in-Time, extra transports, and the availability of suitable supply chain partners.

    The challenge of demand fluctuations for SME foundries resulted in a recommendation on how SMEs can face the challenge. The recommendation aims to reallocate capacity by warehousing, followed by increasing communication in the supply chain. The study concludes that Swedish foundries are far from achieving circular supply chains but strive for sustainable foundries.

    Practical Implications: Organizations could use this thesis as a point of reference to compare and reflect on their foundry operations. Since SMEs are targeted for facing challenges in the industry, practical implications could provide a recommendation for organizations and managers in the foundry industry to collaborate more efficiently with OEMs.

    Theoretical Implications: This study contributes to the existing knowledge with a new perspective as the challenges connected to sustainability and circularity have been a gap for academia in the foundry industry.

    Delimitations: This thesis delimitates within the supply chain of one SME and two OEMs in the Swedish foundry industry. The SME’s role in the supply chain is a supplier of casted components, while the OEMs are both a producer of castings and a customer of components. The areas within the supply chain studied are castings, materials, logistics, production, and sustainability & circularity.

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  • 2.
    abbas, Noah Wessam
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. UofSC.
    Sheikh Osman, Jegar
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Production Flow Improvements in a Mixed-Model Assembly Line - A Case study at a large manufacturing plant2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to improve the production flow in a mixed-model assembly line. This has been achieved by first identifying the problems in a mixed-model assembly line and proposing the solutions that can be applied to the problems. In addition, the purpose will be fulfilled with the help of the existing studies and by answering the research questions.

  • 3.
    Abou Jeb, Saria
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Konov, Evgeny
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Socio-economic sustainable banking: A study on the transition to cashless banking in Sweden from the lens of socio-economic sustainability2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – This research is investigating the Swedish banks transitioning to cashless bank offices. The investigation is carried out to fully understand the reasons behind the transition and what impacts it brought upon the stakeholders affected by it. The purpose of this is to analyze the transition for social and economic effects so that it can be concluded whether the transition was a move towards sustainable banking. 

    Method – The researchers carried out a case study at one of the biggest banks in Sweden. The empirical data for the research was collected through qualitative interviews and a survey with the bank’s employees as participants. 

    Findings – Several reasons for the transition to cashless banking were found. Both positive and negative effects brought up on stakeholders were also illuminated from the transition. The transition could not be deemed entirely as a move towards sustainable banking due to negative effects on stakeholders. However, it provides important information about the negative impacts and the stakeholders affected. 

    Implications – No clear answers can be provided due to many interrelated factors that are surrounding the transition, further studies need to be made to which are more focused on each the role of each and one of these factors. 

    Limitations – The case study is carried out in the Swedish banking sector, therefore, is geographically limited to Sweden as the transition might be different in different societies. The research is investigating the social and economic impacts brought by the cashless transition. Thus, the findings do not provide data regarding environmental impacts.

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  • 4.
    Abrahamsson, Ebba
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, Ellen
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Inkorporering av logistik i byggprojektering: För effektivare materialhantering i byggproduktion2017Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syfte – Studien avser att undersöka hur inkorporering av logistik i byggprojektering kan effektivisera materialhanteringen i byggproduktion som bedrivs av SME. För att uppnå syftet kommer frågeställningarna nedan besvaras:Hur uppstår slöserier vid materialhantering i byggproduktion?Hur kan inkorporering av logistik i byggprojektering minimera slöserier i byggproduktion?

    Metod – För att uppnå studiens syfte har en fallstudie genomförts på ett specifikt byggprojekt där byggentreprenören är ett SME. Datainsamlingen har skett genom en fallstudie där datainsamlingstekniker som intervjuer, observationer och dokumentstudier har använts. Den insamlade empirin har analyserats mot studiens referensram för att uppfylla studiens syfte.

    Resultat – Inledningsvis identifierades icke värdeskapande aktiviteter i byggproduktionens materialhantering. De slöserier som identifierades är väntan, lager, överarbete, rörelse, omarbete samt medarbetarnas outnyttjade kreativitet. Utifrån framtagen empiri, litteratur och diskussion mellan författarna har logistikverktyg tagits fram för att hantera de aktiviteter som inte skapar värde. I studien framkom det att det finns ett bristande logistiktänk i byggprojekt som bedrivs av SME. Det visades vara bristfällig planering av hur material bör hanteras, vilket författarna anser har en negativ påverkan på effektiviteten i byggproduktion. De framtagna logistikverktygen kan skapa möjlighet till effektivare byggproduktion, där effekten anses bli större om de implementeras under byggprojektering.

    Implikationer – Genom att undersöka hur slöserier uppstår kan de förebyggas med föreslagna logistikverktyg under byggprojektering och därmed skapa en effektivare byggproduktion för SME. De teoretiska implikationerna hjälper till att överbygga det forskningsgap som finns kring hur logistik bör inkorporeras i byggprojektering för att effektivisera materialhanteringen, specifikt för SME.

    Metoddiskussion – Studien som genomförts var av enfallsdesign då fallstudien har utförts på ett specifikt byggprojekt. För att ge en ökad grund för diskussion hade fler byggprojekt kunnat studeras inom fallstudien. Detta för att styrka det resultat som framkommit.

    Nyckelord – Byggprojekt, logistik, materialhantering, Lean Construction, SME

  • 5.
    Adlemo, Anders
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Automatic generation of fuzzy inference rules in a reshoring decision context2019In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019, OSCM , 2019Conference paper (Refereed)
    Abstract [en]

    This paper presents a decision-support system for reshoring decision-making based on fuzzy logic. The construction and functionality of the decision-support system is briefly outlined and evaluated in a highcost environment contemplating six specific decision criteria, namely cost, quality, time, flexibility, innovation and sustainability. A major challenge with fuzzy logic solutions has to do with the construction of the fuzzy inference rules. In the relocation domain, the fuzzy inference rules represent the knowledge and competence of relocation experts and they are usually created manually by the same experts. One obstacle is that the complexity of the fuzzy inference rules increases with the number of decision criteria. To overcome this complexity issue, this paper presents a solution whereby the fuzzy inference rules are automatically generated by applying one hundred reshoring scenarios as input data. The reshoring decision recommendations produced by the fuzzy logic decision-support system are demonstrated to be close to those of human reshoring domain experts.

  • 6.
    Adlemo, Anders
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Semi-Automatic Generation of a Fuzzy Inference System in a Reshoring Context2020In: SPS2020: Proceedings of the Swedish Production Symposium, October 7–8, 2020 / [ed] K. Säfsten & F. Elgh, IOS Press, 2020, Vol. 13, p. 599-609Conference paper (Refereed)
    Abstract [en]

    Reshoring can be regarded as offshoring in reverse. While offshoring mainly has been driven by cost aspects, reshoring considers multiple aspects, such as higher quality demands, faster product delivery and product mass-customization. Where to locate manufacturing is usually a purely manual activity that relies on relocation experts, hence, an automated decision-support system would be extremely useful. This paper presents a decision-support system for reshoring decision-making building a fuzzy inference system. The construction and functionality of the fuzzy inference system is briefly outlined and evaluated within a high-cost environment considering six specific reshoring decision criteria, namely cost, quality, time, flexibility, innovation and sustainability. A challenge in fuzzy logic relates to the construction of the so called fuzzy inference rules. In the relocation domain, fuzzy inference rules represent the knowledge and competence of relocation experts and are usually generated manually by the same experts. This paper presents a solution where fuzzy inference rules are automatically generated applying one hundred reshoring scenarios as input data. Another important aspect in fuzzy logic relates to the membership functions. These are mostly manually defined but, in this paper, a semi-Automatic approach is presented. The reshoring decision recommendations produced by the semi-Automatically configured fuzzy inference system are shown to be as accurate as those of a manually configured fuzzy inference system. 

  • 7.
    Adlemo, Anders
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Tarasov, Vladimir
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics, JTH, Jönköping AI Lab (JAIL).
    Fuzzy logic based decision-support for reshoring decisions2018In: Proceedings of the 8th International Conference on Operations and Supply Chain Management, 2018Conference paper (Refereed)
  • 8.
    Adlemo, Anders
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Tarasov, Vladimir
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics, JTH, Jönköping AI Lab (JAIL).
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Knowledge intensive decision support for reshoring decisions2018In: Proceedings of the 30th Annual NOFOMA Conference: Relevant Logistics and Supply Chain Management Research, Kolding, 2018Conference paper (Refereed)
  • 9.
    Adlemo, Anders
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Tarasov, Vladimir
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics, JTH, Jönköping AI Lab (JAIL).
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Reshoring decision support in a Swedish context2018Conference paper (Refereed)
    Abstract [en]

    This paper presents a decision-support system for reshoring decision-making based on fuzzy logic. The construction and functionality of the decision-support system are described, and the functionality is evaluated in a high cost environment exemplified through a Swedish context. Ten different reshoring scenarios, provided by Swedish reshoring experts, are entered into the decision-support system and the decision recommendations provided by the system are presented. The confidence that can be put on the recommendations is demonstrated by comparing them with those of the reshoring experts. The positive results obtained indicate that fuzzy logic is both feasible and that the quality of the results are sufficiently good for reshoring decision-making.

  • 10.
    Ahl, Helene
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Motivation, finns det? [video]2022Other (Other (popular science, discussion, etc.))
    Abstract [sv]

    Ett samtal om motivation och vuxnas lärande med Helene Ahl, professor i företagsekonomi vid Encell och Högskolan för lärande och kommunikation. Helene har skrivit boken 'Motivation och vuxnas lärande - En kunskapsöversikt och problematisering', på uppdrag av dåvarande Myndigheten för skolutveckling. Nu går hon igenom området igen, utifrån var vi står idag, och slår hål på allmänt vedertagna sanningar om motivation. Intervjuar gör Karin Havemose, universitetslektor i arbetsorganisation vid Jönköpings tekniska högskola.

  • 11.
    Al Doory, Omar
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University.
    Freytag, Daniel
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University.
    Developing waste-to-energi in Brazil: A pre-feasbility study for a waste-to-energi plant in Santa Catarina, Brazil2019Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
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  • 12.
    Albertzeth, Gustav
    et al.
    Department of Industrial Engineering, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia.
    Pujawan, I. Nyoman
    Department of Industrial Engineering, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Department of Industrial Engineering and Management, University of Gävle, Gävle, Sweden.
    Tjahjono, Benny
    Centre for Business in Society, Coventry University, Coventry, United Kingdom.
    Mitigating transportation disruptions in a supply chain: a cost-effective strategy2020In: International Journal of Logistics, ISSN 1367-5567, E-ISSN 1469-848X, Vol. 23, no 2, p. 139-158Article in journal (Refereed)
    Abstract [en]

    Transportation disruptions can be damaging to a supply chain because goods may not arrive on time and this jeopardises the service level to the customers. While supply chain disruptions have gained significant attention from scholars, little has been done to explore these disruptions in the context of transportation. The study described in this paper aims to address disruptions occurring in the transportation of goods from a plant to a distribution centre. We modelled this real case to obtain insights on the effectiveness of different strategies to mitigate transportation disruptions. We evaluated four mitigation strategies and compared the outcomes in terms of service level and total costs: (1) the risk acceptance strategy, (2) the redundant stock strategy, (3) the flexible route strategy, and (4) the redundant-flexibility strategy. The results suggest that the best strategy differs depending on the budget that managers are willing to deploy to improve the service level. The simulation experiments and the use of the Incremental Cost Effectiveness Ratio (ICER) would be instrumental in helping decision makers in selecting the best disruption mitigation strategies where the best option would likely be different under varying circumstances. 

  • 13.
    Alm, Jonathan
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    von Kiöhling, Marcus
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Lagerstyrningsmetoders påverkan på totalkostnad: Möjliga ufall för lager med säsongsvarierad efterfrågan2019Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – To analyze the impact on total cost by inventory control methods under the influence of seasonal demand. The purpose will be answered with following research questions:

    1. What inventory control methods can be used when there is seasonal demand?

    2. What is the impact of inventory control methods on total cost under the influence of seasonal

      demand?

    Method – The study was conducted as a case study and the empirical data was collected through interviews and document study. Both of these contributed to the basis for the analysis and for the calculations in the test of the study. Literature study was conducted and included theories for inventory control methods to answer the first research question, as well as formulas for the methods used to answer the second research question.

    Findings – It appears from the study, the inventory control methods that can be used when there is seasonal demand and during current planning environment is periodic ordering system and cycle service method. These have been tested further in the study. Seasonal index was considered an important method since it dimensions demand which to a high degree regulate the inventory levels and thereby the result of the inventory control methods. Further the study compares none theoretical inventory control methods and theoretical inventory control methods impact on total cost. It is shown that carrying costs, as a part of total cost, can be reduced by 25% during the peak season and 62% during off-season. This without changing the deliverability. Alternatively, the deliverability can be increased by 10% by using inventory control methods without increasing the total cost of the inventory.

    Implications – The theoretical contribution of the study is that it has increased the knowledge concerning inventory control methods when there is seasonal demand, and the possible results they might bring. The empirical contribution of the study is that companies can use the study as an indication of the economic benefits and motivation for implementing theoretical inventory control methods.

    Limitations – The tested inventory control methods did not alter the ordering cost, which to a high degree can have an impact on the total cost. The study also shows a possible impact on the inventory control during the current planning environment. If the planning environment changes, the result of the study can be different.

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  • 14.
    Altamimi, Mohammad
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Grip, Sara Madeleine
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Förbättringsarbete i små och medelstora logistiktjänsteföretag: En intervjustudie med hjälp av benchmarking2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    AbstractPurpose – The purpose of this study is to investigate how improvement work with the help of benchmarking can develop and improve small and medium-sized logistics service companies. To achieve the purpose, two questions were used to help:

    1. What critical business and working methods do logistics service companies use? 

    2. How can logistics services companies use benchmarking to develop the critical business and working methods?

    Method – A qualitative interview study was used as a method. The interviews intend to gather deeper knowledge from the interviewees who work in SMEs and offer logistics services. A qualitative method in this regard refers to describing the interviewees' ambiguity in words, experiences, and perceptions. A pilot study was also used to gather knowledge about the companies, then be able to create the questions before the interview. Furthermore, data werecollected using documents and interviews in combination with a literature review.

    Findings – The study shows that with the help of benchmarking, SMEs can develop and improve their logistics services in one way or another. The results of the study also show how benchmarking SMEs can produce their framework and use it as a guideline. Therefore, theconclusions of this study are presented in the form of own framework with guidelines that hopefully can contribute with development for SMEs that offer logistics services.

    Implications – The result of this study shows and clarify the benefits that benchmarking work in logistics services can mean for SMEs. Based on practical examples, the study can also highlight how benchmarking can contribute to different organizations' improvement efforts. Furthermore, it is also mapped out which critical areas of solutions and measures SMEs can weigh in their improvement work. However, this study cannot shed light on the fact that all five of these critical areas are useful for all SMEs. As theories regarding the problems in the logistics industry have been general challenges in five specific main areas. That is, if an SME is at a completely different stage of development, the framework cannot contribute specifically to their situation if it is outside these five areas.

    Limitations – The study focuses only on SMEs that perform logistics services whose dutiesstrive to provide good delivery service, as well as offer logistics-related services within the material flow. And that the improvement work should be based on a benchmarking model.

    Keywords – Logistics service management, Logistics, Benchmark, SME

  • 15.
    Alwazeer, Sufyan
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Carlsson, Elin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Drivers and barriers in environmental analysis – the case study of transportation processes in SME2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of this study is to explore the drivers and barriers to conducting

    an environmental analysis of transport processes in an SME.

    Method– The research method used in this study is a single-case study. The research approach for this study is an abductive approach. One data collection method was used for data collection, which was interviews.

    Findings – This study identified internal and external drivers and barriers to conducting an environmental analysis of transportation processes. Some findings of this study confirm the findings from the previous studies. Also, some findings of this study extend the findings from the previous studies.

    Implications– The answers to the research questions of this study will increase awareness and help SMEs to increase their understanding of the drivers and barriers when it comes to adopting sustainability and conducting an environmental analysis of transportation processes.

    Limitations– The limitation of this study are large logistics companies are not considered and will not be included in this study, this study does not delve into environmental analyses relating to warehouse operations or energy consumption, it does not investigate how SMEs gather and analyze the data necessary for conducting an environmental analysis. Also, this study is not focused on how to conduct an environmental analysis and the actual tools itself. Moreover, the study is limited to Swedish SMEs which may have some branches inside of Europe.

    Keywords – Barriers, Driving factors, Environmental Sustainability, Green Logistics, SMEs, Transportation

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  • 16.
    Andersen, A. -L
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Department of Materials and Production, Aalborg University, Fibigerstræde 16, Aalborg East, 9220, Denmark.
    Rösiö, Carin
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Continuing Engineering Education (CEE) in Changeable and Reconfigurable Manufacturing using Problem-Based Learning (PBL)2021In: Procedia CIRP: Towards Digitalized Manufacturing 4.0 / [ed] D. Mourtzis, Elsevier, 2021, Vol. 104, p. 1035-1040Conference paper (Refereed)
    Abstract [en]

    Changeability and reconfigurability are some of the most important sources of competitiveness in today's manufacturing industry. However, the development and implementation of reconfigurable manufacturing systems still appear to be challenged and limited in industry. Therefore, it is increasingly relevant for engineers and professionals in the manufacturing industry to build knowledge and competences in reconfigurability. This paper presents preliminary insights and learnings from developing and running a problem-based learning (PBL) course in reconfigurable manufacturing for continuing engineering education (CEE). Presented insights cover both observed benefits and learnings for professionals participating in the course, as well as important learnings on how to best transfer knowledge from research to practice.

  • 17.
    Anderson, Janet E.
    et al.
    Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, King’s College London, London, UK.
    Robert, Glenn
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare). Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, King’s College London, London, UK.
    Nunes, Francisco
    Department of Human Resources and Organizational Behavior, ISCTE-IUL, Lisbon, Portugal.
    Bal, Roland
    Erasmus School of Health Policy and Management, Erasmus University Rotterdam, Netherlands.
    Burnett, Susan
    Faculty of Medicine, Department of Surgery & Cancer, Imperial College, UK.
    Karltun, Anette
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Sanne, Johan
    IVL Swedish Environmental Research Institute, Sweden.
    Aase, Karina
    SHARE—Centre for Resilience in Healthcare, Faculty of Health Sciences, University of Stavanger, Norway.
    Wiig, Siri
    SHARE—Centre for Resilience in Healthcare, Faculty of Health Sciences, University of Stavanger, Norway.
    Fulop, Naomi J.
    Department of Applied Health Research, University College London, UK.
    The QUASER Team, ,
    Translating research on quality improvement in five European countries into a reflective guide for hospital leaders: the ‘QUASER Hospital Guide’2019In: International Journal for Quality in Health Care, ISSN 1353-4505, E-ISSN 1464-3677, Vol. 31, no 8, p. G87-G96Article in journal (Refereed)
    Abstract [en]

    Objective: The aim was to translate the findings of the QUASER study into a reflective, dialogic guide to help senior hospital leaders develop an organization wide QI strategy.

    Design: The QUASER study involved in depth ethnographic research into QI work and practices in two hospitals in each of five European countries. Three translational stakeholder workshops were held to review research findings and advise on the design of the Guide. An extended iterative process involving researchers from each participant country was then used to populate the Guide.

    Setting: The research was carried out in two hospitals in each of five European countries.

    Participants: In total, 389 interviews with healthcare practitioners and 803 hours of observations.

    Intervention: None.

    Main outcome measure: None.

    Results: The QUASER Hospital Guide was designed for leadership teams to diagnose their organization’s strengths and weaknesses in the eight QI challenges. The Guide supports organizational dialogue about QI challenges, enables leaders to share perspectives, and helps teams to develop solutions to their situated problems. The Guide includes extensive examples of QI strategies drawn from the data and is published online and on paper.

    Conclusion: The QUASER Hospital Guide is empirically based, draws on a dialogical approach to Organizational Development and complexity science and can facilitate hospital leadership teams to identify the best solutions for their organization.

  • 18.
    Andersson, Elin
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Borg, Felicia
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Ett nytt perspektiv på plastavfallsflöden - från linjärt till cirkulärt: En kartläggning av plastavfallsflöden i GGVV-regionen2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of the study is to investigate opportunities for improvement in flows around region-based plastic waste management. To be able to answer the purpose of the study, the following two questions were formulated: 

    • What factors should be considered when introducing circular plastic waste streams? 
    • What is the responsibility of regional stakeholders in the introduction of circular plastic flows? 

    Method – The study is of an inductive approach in the form of a qualitative case study with an analysis unit based on two different analysis levels. In the study, the analysis unit is plastic waste management, which is broken down into the regional and actor level. To answer the presented questions, empirical data was collected in the form of interviews, questionnaires, and a document study. The Gioia method was used to transform data from interviews and surveys into themes and common factors with theoretical foundations. The method also makes it easier for the reader to follow the chain of evidence from data to analysis. 

    Findings – The results of the study show that today's plastic waste flows mainly follow a linear value flow and that the necessary flow must be changed towards a circular plastic waste flow. When introducing circular plastic waste streams, the following factors need to be considered for implementation to contribute to improvement: Design, Sorting, Transport and Economy. Furthermore, the study shows that the issue of liability is important for the possibility of claiming within the plastic waste flow and that today it is not clear who is responsible and when. This contributes to the fact that changes in plastic waste management must be clarified and that those responsible need to be named. The conclusions for the study and the result are that the problems surrounding plastic waste management need to be considered from a holistic perspective along the entire supply chain and that all actors involved must take their responsibility. 

    Implications – The study resulted in theoretical and practical contributions based on new knowledge. The theoretical contribution that the study has made is plastic waste management based on a regional approach where the theory today mainly deals with a circular economy based on company cases and national level. Additional theoretical contributions were made through common problem areas that were presented based on four factors, design, sorting, transport, and economy. These factors together with the theory of circular economy contributed to a theoretical contribution based on a developed model of the linear flow, to a more circular and sustainable plastic waste flow. The practical contribution is in the form of an increased understanding of the regional actors in the problem and who carries the responsibility in the various parts of the flow. This study can be used to get other regions to improve and develop their plastic waste flow at a regional level that benefits all actors. 

    Limitations – The current Covid-19 pandemic has affected the implementation of the study in the form of limited opportunities for visits to actors in the value chain. Another limitation is the geographical delimitation where the study only examines the flow based on a selected region, a study comprising several regions would have contributed to a more generalizable result. 

    Keywords – Plastic waste, Circular economy, Sustainable plastic use, Plastic waste flow, Circular plastic flow 

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  • 19.
    Andersson, Ellen
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Klingspor, Charlotte
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Materialflödeseffektivisering mellan godsmottagning och montering: en kartläggning av aktiviteter mellan godsmottagning och montering2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of the thesis is to explore potential enhancements for the material flow between the goods receiving and the assembly line. The purpose has been broken down to three research questions:

    • What activities affect the material flow between the goods receiving and the assembly line?
    • How does the activities affect the material flow between the goods receiving and the assembly line?
    • How can the material flow between the goods receiving and the assembly line be more efficient?

    Method – A pilot study was conducted to define a problem, which the purpose and research questions of the thesis was based on. A review of literature was carried out alongside a case study. Observations, document studies and interviews were the methods of choosing for the collection of data. To establish the theoretical framework a literature review was carried out. A comparison between the findings of the case study and theoretical framework answered the study’s research questions.

    Findings – The study identified several problems with an immediate impact on the material flow. Non-value adding operations such as material handling and stock locations ties capital and requires resources. To correctly share information and to have a close cooperation between departments is considered as an important factor for the material flow’s efficiency. By using line back principle non-value adding operations can be pushed upstream in the supply chain to enable an implementation of just in sequence.

    Implications – The studied area consists of already existing theories therefor no additional research has been contributed. However, a new aspect of already existing theory has enlightened the relationship between just in sequence and line back principle. Organizations can use the case study as a basis of discussion for a mapping and improvements of the material flow between the goods receiving and the assembly lines.

    Limitations – The thesis ability to generalize can be questioned since it consists of only one case company. The material flow was constantly in motion which complicated the collection of data. Therefor the findings of the study can be affected by this.

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  • 20.
    Andersson, Felicia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Stjernberg, Agnes
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design, JTH, Production development.
    Managing Successful Change Initiatives: An Investigation of Critical Success Factors for Six Sigma Introduction in Large Manufacturing Enterprises in Sweden2023Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Six Sigma is one of the most successful improvement strategies of the last 5 decades and has been implemented worldwide by organizations in different sectors and sizes. Despite the popularity, 60% of all Six Sigma initiatives are abandoned or end in failure. Therefore, the purpose of this thesis is to investigate what factors large manufacturing enterprises in Sweden need to prioritize to introduce Six Sigma successfully. The research was conducted as a holistic multiple-case study where qualitative data was collected through semi-structured interviews with three companies. A thematic analysis was made to identify patterns between the companies about critical success factors associated with Six Sigma, Change Management, and Organizational culture. It was shown that Company 1 has introduced Six Sigma but has no defined plan on how to move forward with the initiative. Company 2 has fully introduced the method and is actively working with it, while Company 3 has failed with the introduction of Six Sigma. All identified factors were rated as either a success or a failure factor for each case company. The success factors differentiating Company 2 from the other case companies have been evaluated to be the most critical success factors. Top management commitment, Organizational support, Organizational culture, Communication, and Strategic plan have been identified as the most critical success factors that must be prioritized to introduce Six Sigma successfully. Furthermore, cultural factors such as communication between departments, supportive managers, and committed top management have been identified as important to introduce Six Sigma successfully. The results of this study can be applied to successfully introduce change initiatives in large manufacturing enterprises in Sweden. 

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  • 21.
    Andersson, Mathilda
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Holmér, Fanny
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hur kan innovationsförmågan öka?: En studie av arbetet på olika hierarkiska nivåer i små till medelstora tillverkande företag2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syfte – Syftet med studien är att undersöka arbetet i ett tillverkande små till medelstora företag (SMF) utifrån ett organisatoriskt ambidexteritets (OA) perspektiv för att förstå hur SMF:s kan öka sin innovationsförmåga. För att uppnå syftet formulerades två frågeställningar: 1. Hur ter sig arbetet på olika nivåer i tillverkande SMF:s?

    2. Hur kan arbetet på de olika nivåerna i tillverkande SMF:s jämföras?

    Metod – För att besvara frågeställningarna utfördes en kvalitativ intervjustudie där teori och empiri analyserades genomgående. En litteraturstudie utfördes för att skapa grund för det ställda problemområdet. Därefter samlades data in i form av fyra olika intervjuer där varje intervju representerade en hierarkisk nivå. Den data som samlades in har analyserats genom mönsterjämförelse.

    Resultat – Studien visar att organisationen lätt fastnar i utnyttjande av befintlig kunskap. Därmed behöver organisationen prioritera och involvera sina medarbetare i större utsträckning för att bli mer utforskande. Fortsättningsvis påvisar studien att utnyttjande av befintlig kunskap sker i högre utsträckning bland de lägre hierarkiska nivåerna medan utforskande efter ny kunskap uppstår mer bland de högre hierarkiska nivåerna. Vidare visar studien att det oplanerade arbete som uppstår inom organisationen inte påverkar organisationen negativt. Samt att det sker högre upp i de hierarkiska nivåerna inom organisationen. Det framkommer även att arbetet som sker på organisatorisk nivå präglar det hierarkiska ledet ner till individnivå.

    Implikationer – Studien har inte bidragit till några nya teorier men däremot har ny kunskap framförts. Studiens resultat har bidragit till att de oplanerade arbete som sker i organisationer verkar ske på en högre hierarkisk nivå. Däremot verkar inte oplanerat arbete påverka organisationer i samma negativ bemärkelse som teorin hävdar. Utnyttjande av befintlig kunskap verkar även tillämpas i högra utsträckning i den nedre delen av de hierarkiska nivåerna och utforskande av ny kunskap tillämpas på de högre nivåerna. En empirisk implikation som studien bidragit med är att medarbetaren har visat sig vara en viktig resurs för att öka SMF:s innovationsförmåga samt att kommunikationen är viktig genom det hierarkiska ledet.

    Begränsningar – Den rådande pandemi covid-19 som påverkat samhället har begränsat metodvalen vilket sänker studiens trovärdighet. Ytterligare en begränsning är att studien har genomförts på en organisation vilket medför att ett bredare perspektiv hade kunnat åstadkommits om flera organisationer undersökts. 

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  • 22.
    Andersson, Roy
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Bridi, Eduardo
    Department of Production Engineering, Federal University of Santa Catarina, Santa Catarina, Brazil.
    Pardillo-Baez, Yinef
    Department of Industrial Engineering and Management, San Buenaventura University, Cali, Colombia.
    Maldonado, Mauricio Uriona
    Department of Production Engineering, Federal University of Santa Catarina, Santa Catarina, Brazil.
    Forcellini, Fernando Antônio
    Department of Production Engineering, Federal University of Santa Catarina, Santa Catarina, Brazil.
    Moraes, Fabio Cesar
    Municipality of São José, Santa Catarina, Brazil.
    Improvement in public administration services: a case of business registration process[Poboljšanje usluga javne uprave: Studija slucaja za registracije preduzeca]2018In: International Journal of Industrial Engineering and Management, ISSN 2217-2661, Vol. 9, no 2, p. 109-120Article in journal (Refereed)
    Abstract [en]

    This work addresses the process of opening enterprises (grant of license) in a municipality. The purpose is to perform the identification, analysis and redesign of the process of granting permits to private companies, then making a proposal for improvement. The chosen method was a case study, using a qualitative approach according to the BPM methodology to respond: how to improve and accelerate the grant of a license? As a result, the proposed model used the best practices for business registration to reduce the time to 70%, and using half of the involved sectors. The conclusion is that it is possible to reduce bureaucracy and increase the efficiency of public administration with the applied methodology. 

  • 23.
    Andersson, Roy
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Pardillo-Baez, Yinef
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    The Six Sigma framework improves the awareness and management of supply-chain risk2020In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 32, no 5, p. 1021-1037Article in journal (Refereed)
    Abstract [en]

    Purpose: Modern supply chains are at risk as a result of increasing disturbance. The use of Lean and Six Sigma’'s values, methods and tools can be one option to analyze, prevent and mitigate risks. The purpose of this study is to investigate whether a combined Lean Six Sigma philosophy can support the awareness and management of supply-chain risk.

    Design/methodology/approach: The methodology followed in the study is based on a literature review and multiple case study, performed by means of qualitative methods of data collection, such as observations on-site, face-to-face interviews and document analysis. Case selection includes the results of research conducted in seven large Swedish companies.

    Findings: It has been indicated that Lean and Six Sigma values, methods and tools can be very effective in companies’ efforts to control the supply-chain risks and that they improve the companies’ ability to handle variability and risk management. Lean Six Sigma supports a risk-management culture in the focal companies, but they must involve customers and companies in the supply chain if they wish to create a risk-management culture in the entire supply chain. In order to do this, they can use the Six Sigma training structure, but they need to include more risk tools and methods developed for the supply chain management. It has also been indicated in the literature that if more people involve in 6S projects, the financial results will be better, and the innovation of processes will increase.

    Research limitations/implications: These include suggestions for how the companies can use the Six sigma training structure to collaborate in the supply chain.

    Practical implications: This study gives practical suggestions for how the companies in supply chain can collaborate and use the Six Sigma training structure for creating a more holistic view of supply chain, which also decrease risks in supply chain.

    Originality/value: This study indicates that Lean Six Sigma supports risk awareness and management in the focal companies of the supply chains, which improves companies’ ability to handle variability and risk management. It has also been demonstrated that the companies should use the Six Sigma framework, especially training, as a foundation, and they should create common projects for better collaboration in the supply chain, which will decrease the risks in the entire supply chain.

  • 24.
    Andersson, Roy
    et al.
    Department for Engineering Science, University West; University West, S-461 32 Trollhättan, Sweden.
    Pardillo-Baez, Yinef
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    De Los Rios Pérez, Daniel A.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
    Bridi, Eduardo
    Corporate University of CREA-SC, Santa Catarina, Brazil.
    Pimenta, Márcio Lopes
    School of Business and Management, Federal University of Uberlândia, Minas Gerais, Brazil.
    Sordan, Juliano Endrigo
    School of Technology of Sertãozinho, São Paulo, Brazil.
    Lean Six Sigma philosophy create companies and supply chains that is agile2023In: Revista UNICREA, E-ISSN 2965-2081, Vol. 1, no 2, p. 273-298Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of the study is to investigate whether a combined Lean Six Sigma (L6S) philosophy can help to improve agility on supply chain and companies. Individual organizations cannot get agility, until they invest in their supply chain’s agility. Agile Supply Chain is recognized as very difficult to achieve in practice, and use of Lean Six Sigma Philosophy can be one option to get it.

    Design/methodology/approach: The research follows the cases study methodology. A theory background is used with the objective of know how the executives and academics see the concept of agility in supply chain (sc) and companies. Furthermore, multiple-case study has been performed, by means of qualitative methods of data collection, such as observations, document analysis and face-to-face interviews with different specialist. Pattern matching is used to compare the empirical result with the predictive one from literature.

    Findings: This research demonstrate positively that L6S can help to improve to agility on supply chain and companies. The seven companies included in the study have integrated some tools and methods from both philosophies and all have aligned L6S with good results in agility concept. Also, shows that using L6S philosophy production speed will increase and responsiveness and flexibility will improve combined with a more robust process. It has been indicated that agility implies increased variation, where a Six Sigma approach is useful controlling and monitoring such variations. 

    Originality/value: The research point out that a combined Lean Six Sigma philosophy develop the Agile Supply Chain and companies. Lean and Agility philosophies are closely related, and the Lean philosophy may be one stage into the development of agility. Although at the same time, they differ in many respects.

  • 25.
    Anisimova, Tatiana Anatolevena
    et al.
    Linneuniversitet Ekonomihögskolan, Kalmar, Sweden.
    Weiss, Jan Frederic
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Mavondo, Felix T.
    Monash University, Melbourne, Australia.
    The influence of corporate brand perceptions on consumer satisfaction and loyalty via controlled and uncontrolled communications: a multiple mediation analysis2019In: Journal of Consumer Marketing, ISSN 0736-3761, E-ISSN 2052-1200, Vol. 36, no 1, p. 33-49Article in journal (Refereed)
    Abstract [en]

    Purpose: Drawing on the stimulus–organism–response (S-O-R) model, the purpose of this study is to investigate mediating effects of controlled and uncontrolled communications of corporate brand perceptions on consumer satisfaction and loyalty.

    Design/methodology/approach: Structural equation modeling (SEM) was used to test the hypotheses on a sample of 271 Australian automobile consumers.

    Findings: The authors find that while consumer satisfaction is indirectly influenced by corporate-level attributes via controlled and uncontrolled communication, the authors did not find an indirect effect between consumer benefits on consumer satisfaction via controlled and uncontrolled communication. By contrast, the authors find highly significant indirect effects – via controlled and uncontrolled communication as well as consumer satisfaction – for the relationship between, on the one hand, corporate-level attributes and consumer benefits and consumer brand loyalty on the other. Uncontrolled communication was significantly associated with consumer loyalty, a relevant finding that indicates an importance of tracking media coverage and maintaining favorable relationships with the media.

    Research limitations/implications: The cross-sectional method limits data collection to one point in time.

    Practical implications: This study adds to a better understanding of how to leverage corporate brand through communications in ways that it positively resonates with consumers. A fine-grained analysis of corporate brand attributes and consumer-perceived benefits can aid managers in developing specific and more effective marketing strategies.

    Originality/value: The overall thrust of this empirical study, which is to investigate how corporate brand perceptions influence short term (satisfaction) and long term (loyalty) via controlled and uncontrolled communications is original. This study comprehensively conceptualizes and operationalizes the corporate brand as a multidimensional construct consisting of corporate-level attributes and brand-level attributes such as perceived consumer benefits. To examine the hypothesized relationships between and among our constructs, the authors go beyond the commonly studied single mediator model and test a multiple mediator model instead.

  • 26.
    Anisimova, Tatiana
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Mavondo, Felix T.
    Monash University, Department of Marketing, Melbourne, Australia.
    Weiss, Jan Frederic
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Controlled and uncontrolled communication stimuli and organic food purchases: The mediating role of perceived communication clarity, perceived health benefits, and trust2019In: Journal of Marketing Communications, ISSN 1352-7266, E-ISSN 1466-4445, Vol. 25, no 2, p. 180-203Article in journal (Refereed)
    Abstract [en]

    Despite a growing demand worldwide, organic food remains a niche category, with consumers only purchasing it some of the time. This study examines the mediating effects of consumers’ perceived clarity of organic food-related communication, trust for, and perceived health benefits of organic foods in the relationship between controlled and uncontrolled communication stimuli and organic food purchases. We test our hypotheses on a sample of 1011 Australian organic food consumers using Structural Equation Modeling. We find that all mediators except perceived communication clarity perform as hypothesized, with the latter not mediating the relationship between uncontrolled communications and perceived health benefits of organic foods. The results suggest that marketers should ensure clarity in controlled organic food communications, signal health benefits of organic food and build consumer trust to generate organic purchases. 

  • 27.
    Anisimova, Tatiana
    et al.
    School of Business and Economics, Linnaeus University, Växjö, Sweden.
    Weiss, Jan F.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Toward a better understanding of the attitude–behavior gap in organic food conative loyalty: a moderation and moderated mediation analysis2023In: Asia Pacific Journal of Marketing and Logistics, ISSN 1355-5855, E-ISSN 1758-4248, Vol. 35, no 6, p. 1474-1493Article in journal (Refereed)
    Abstract [en]

    Purpose: Previous research has found mixed evidence of an attitude–behavior gap in organic food consumption. However, the complex mechanisms underlying this gap warrant further investigation. The purpose of this study is to examine the role of word-of-mouth (WOM), trust, and involvement in the relationship between consumer organic food attitudes and conative loyalty. The Theory of Planned Behavior (TPB) was used as underlying framework for modeling our conceptualized arguments.

    Design/methodology/approach: A moderation and moderated mediation analysis was performed on a cross-sectional sample of 1,011 Australian organic food consumers.

    Findings: The results support the TPB-inspired moderated-mediation model. Specifically, the authors found moderated mediation effects of WOM, trust, and involvement on conative loyalty via attitudes toward organics.

    Research limitations/implications: The cross-sectional research design and the focus solely on Australian consumers constitute limitations of this study.

    Practical implications: The authors' findings imply that an analysis of the attitude–behavior gap should go beyond the testing of contingent consistency hypotheses and instead combine moderation and mediation mechanisms to better model consumer decision-making leading to conative loyalty. Practitioners would face a resource challenge when targeting low-trust, low-involvement, and low-WOM consumers as developing conative loyalty of these segments would require a longer-term approach through building favorable attitudes toward organic foods.

    Originality/value: This study is one of the first to demonstrate the potential of examining the attitude–behavior gap in the organic food context through a moderated mediation lens in explaining the dynamics of conative loyalty.

  • 28. Arocha Díaz, A.
    et al.
    Pardillo-Baez, Yinef
    Campa Huergo, C.
    Gómez Acosta, M. I.
    Andersson, Roy
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Diseño de una empresa productora de plantas para suplemento nutricional [Design of a production line of plants for nutritional supplement]2016Conference paper (Refereed)
  • 29.
    Arouk, Sabah
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Al-Shammari, Murtadha
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    SMEs Last Mile Delivery Practices in Sweden: An explanatory study of the environmental aspects of last mile delivery for e-tailers2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Unquestionably the COVID-19 pandemic has helped to accelerate the transition from store-based to internet-based retailing. Consequently, this transaction has put more pressure and challenges on online retailers to provide the best variety of options to their customers regarding the last mile delivery while at the same time maintaining a sustainable way of delivery. This paper will examine the increased number of deliveries and their impact on the environment and how the e-tailers are responding to this situation. The problem will be tackled from the companies and the customers point of view.

    Purpose:  the purpose of the study is to explore e-commerce last mile delivery practices in Sweden from an environmental perspective and examine how they meet consumer environmental requirements.

    Method:  The researchers used a deductive approach to carry out the study. The empirical data was collected through quantitative survey and website observations.

    Findings: the study showed the current situation of the last mile delivery practices for the SMEs e-tailers in Sweden. After conducting the analysis, both strengths and weaknesses aspects of the current situation have been identified regarding the sustainability of those practices.

    The e-tailer promoted the Solitary C&C delivery option to the customer by providing it almost in all the companies and making it the cheapest option in comparison to the other delivery modes. The Solitary C&C is the eco-friendliest delivery mode in comparison to the home delivery. The velocity also played an important role in making the Solitary C&C more attractive because the velocity was almost the same for both and sometimes it is faster for C&C.

    On the other hand, the e-tailers failed to communicate the sustainability of their delivery modes to their customers. The majority did not show or marked the eco-friendly delivery option and as a result they did not take advantage of the willingness of the customer to contribute to more eco-friendly deliveries that had been studied in many papers. Finally, the price differentiation of the delivery fee was not efficient enough in the favor of the Solitary C&C compared to HD. When the delivery fee existed, the price was almost the same for both is so many cases and this is something the e-tailer should take into consideration.

    Implications: The paper contributed to the limited number of research on SMEs, especially in the last mile delivery field of study. The paper large scale quantitative study on SME firms in Sweden.  The large scale consists of 50 SME e-tailers located in Sweden and ranked in the top 100 SMEs in the e-commerce market.

    The finding of the study will advise managers to design their last mile delivery practices more sustainably while maintaining their competitive advantages. 

     

    Limitation: the study examined the Swedish e-tailers. Thus, it’s geographically limited to Sweden. Furthermore, the study only investigated the environmental aspects of the last mile delivery. 

     

    Keywords: last mile delivery, e-commerce, Sustainability, Delivery mode, Velocity.

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    SMEs Last Mile Delivery Practices in Sweden
  • 30.
    Assaf, Assaf
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Obeid, Emil
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Inventory Control Factors of Supermarket System Supplying a Manufacturing Line2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 31.
    Avby, Gunilla
    et al.
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Kjellström, Sofia
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Bergmo-Prvulovic, Ingela
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Fabisch, Anna
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Shaping leadership development systems to the work context2022Conference paper (Refereed)
    Abstract [en]

    The paper seeks to identify patterns of leadership development in different organization contexts with the aim of contributing to improved understanding of how the context shapes the leadership development system (LDS).

    Design/methodology/approach: This study is based on the initial phase of a 4-year collaborative research project on LDSs. Data was collected in the five collaborative partner organizations and based on four data sources: 1) company visits; 2) internal documentation; 3) external information (websites); and 4) company presentations at an on-line workshop.

    Findings: The results show a strong focus on individual leader development, and at least partly, confirms the under-use of developmental assignments and relationships as shown in previous studies. All organizations outsource leadership development to different degrees. However, leadership development is not only structured through different methods, it is also dependent on the organization context in the form of leader forums and meetings. An identified pattern is that the smaller organizations are more dependent on external resources, and the larger organizations tailor company-wide programs for their unique needs together with external consultants. Furthermore, the LDS is believed to be an effective change agent in the adaptive process of transforming.

    Originality: This study contributes to the research on leadership development by advancing the current understanding of how leadership development interacts with the context of the organization.

    Practical implications: This study highlights the need for leaders and HR professionals to acknowledge contextual issues when choosing practices used for developing the leadership in the organization.

  • 32. Axelson, Mattias
    et al.
    Netz, Joakim
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Försvarets återkomst till Gotland - En modell för snabb förmågetillväxt2018Report (Other academic)
    Abstract [en]

    After decades of disarmament and cost-efficiency rationalizations, Swedish defense authorities face a new challenge in rapidly building new defense capabilities to deal with a changing threat. The traditional planning and governance approaches within and among authorities, however, are not designed for this new challenge. This report presents results from a study on the defense forces' redeployment to the Gotland island. It aims to provide policy makers with insights into how new defense capabilities can be built quickly in response to a political decision. The field research is based primarily on interview data and qualitative analysis. The rapid capability-building was made possible through cooperation among military and civilian organizations that complemented each other in the creation of societal value that no single actor themselves could produce. Instead, a socalled value system of these actors must be created, a process of five phases (i.e. envisioning, sense-making, experimenting, prototyping, and scaling and diffusion) driven by three critical resources: - Key persons with a mandate to lead - A task force, a group that co-operates during a limited time - Expertise on local conditions None of these resources is more important than the others-rather, it is the combination of them that creates the necessary dynamics for rapid capability growth. Furthermore, the time between the decision to redeploy and the actual redeployment was less than two years-an unusually short time, as defense authorities traditionally work with long planning cycles. The report shows that creating a value system is critical to enabling the rapid increase of defense capabilities. The fact that the goals of and implementation plan for the redeployment could not be defined in advance points to the importance of a process-oriented planning philosophy, because it enables actors in the emergent value system to benefit from the constantly evolving experience of redeployment on the ground. This insight is of general relevance to all decision-makers and authorities who deal with new societal challenges.

  • 33.
    Axelsson Svensson, Elias
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Honkala, Simon
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Analysing and improving the internal material flow with a focus on capacity: A case study performed at a Scandinavian process manufacturing company2020Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Purpose – The purpose of this study was to investigate the internal material flow to identify bottlenecks, areas for improvement and to propose possible improvements for a manufacturing company within the process industry.

    Method – To achieve the purpose of the study , a case study with an abductive approach has been executed. Firstly, a feasibility study was conducted to create a broader picture of the topic and problem area. A literature review was carried out to identify previous knowledge in the field. Later empirical data was collected through interviews, observation and document studies.

    Findings – The thesis conducted shows that the lean approach is applicable in identifying capacity problems within the manufacruring process industry. The research conducted shows that capacity is not evenly distributed throughout the production line. The research enabled the identification of bottlenecks in the internal material flow by observing the material flow of two products. Through the identified bottlenecks, suggestions for improvements to a future state has been presented. The improvements are related to the capacity differences found and the large amount of stop time in production. The presented suggestions are considering a lean approach and have a connection to sustainable development.

    Implications – This study applies existing theories in the context of finding capacity problems in a producing company within the process industry with a successful result. The result of the report indicates how the capacity problems of material flow in the process industry can be solved. The lean tools used in the study can work as a foundation for other organisations when searching for capacity problems and highlighting problem areas in production.

    Limitations – The main focus has been on the internal flow of material a manufacturing company in the process industry. The thesis applies lean tools in the internal material flow and is not considering the information flow, the financial flow or personnel.

    Keywords – lean, bottleneck, value stream mapping, material flow, batch production, process industry, sustainability and capacity problem.

  • 34.
    Aydin, Frat
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    EFFEKTIVISERING AV TRANSPORTPROCESSEN: En fallstudie på ett företag som hanterar återförsäljning av bilar2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose - Purpose of this study was to examine how a company can make their transport process of goods from the time they are purchased, until they reach a department store more efficient. The purpose has been broken down into three research questions

    1. How is the transport of goods handled from the time they get purchased, to when it reaches the department store?

    2. What challenges and opportunities for improvement can be identified in the process?

    3. How can the opportunities for improvement be managed and applied in the process in an efficient way?

    Method - The study was conducted in a qualitative approach. Data were collected through interviews and observation, in order to answer the research questions. The interviews were both unstructured and semi-structured. However, all observations were unstructured.

    Findings – This study has emphasized the importance of mapping the processes in a business. With help of the process mapping it was discovered that using an external company to handle the transport of goods has proven to be profitable from a variety of perspectives. According to the production manager, the TPL company has improved the work significantly from the flexibility and time perspective. The study shows how important it is to constantly develop the planning of transport when a company handles resale.

    Implications - This study has not presented any new theory. It has interwoven the already existing theory with the collected empirical material.

    Limitations - This study did not include all the departments that were part of the process. Getting interviews with all different departments regarding the process would have contributed to better broader in the study.

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  • 35.
    Bach Skallberg, Katja
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Engelbrektsson, Calle
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Effektivisering av interna transporter: En fallstudie på ett globalt företag inom fordonsindustrin2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose –Transport is considered a waste where internal transport specifically is considered a waste. To make a business's processes more effective, companies need to identify and reduce the waste that arises in the flow of internal transport. Therefore, the purpose of this study is:To investigate how internal transport should be handled for increased efficiency.The purpose has then been broken down into two research questions:

    [1] What factors contribute to the need for internal transport?

    [2] How can internal transport be made more efficient?

    Method – The study is a case study and the data collection was carried out in two rounds, the first step was to collect data to map the current situation and the second step was to collect data to measure waste. The data collection methods used to answer the study's research questions were literature study, interviews, observations, frequency studies and document studies. The researchers considered that triangulation was an important part of data collection in order to ensure the validity of the collected data. Finally, the results from collected data were compared with theories in the field to be able to answer the study's purpose and research questions.

    Findings – The results of the study demonstrates the importance of conducting a value flow analysis in order to be able to identify which factors contribute to the need for internal transport. With the help of a value flow map, the non-value-adding activities could be identified which in this case were lack of signaling systems, lack of communication and interaction between employees and lack of standardized working methods. Subsequently, suitable solution proposals were developed where automation and the three lean principles; standardized working method, kaizen and just-in-time were considered to be the methods that could make a company's internal transports more efficient based on identified problems.

    Implications – Based on the results of the study, it is considered that today's companies need to work on identifying the problems surrounding the flow of internal transport. It appears that there are good opportunities for improvement regarding signal systems, communication and interaction as well as standardization. The study clarifies that investments in addressing these issues can make the flow of internal transport more efficient and generate a high level of profitability on the investments made in the area. Based on collected theory, it is demonstrated that making business processes more efficient is necessary to remain competitive in a market with constantly changing requirements.

    Limitations – As the study is only based on one case, the generalizability of the survey results can be questioned. Furthermore, the limited time period is considered to have affected the breadth and size of the study. Access to more time could have resulted in longer data collection periods and thus more representative data as well as the inclusion of more cases to increase the generalizability of the study conclusions.

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  • 36.
    Bakeleh, Marah
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Inez, Lazrek
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Manufacturing relocation in Swedish firms.: Its motives and its post-relocation implications2020Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

     

    Over the recent past, there has been an increasing interest both in the academic sector and the practical field on the relocation of manufacturing firms. The results of such decisions can be of a great impact on the firms’ growth and their competitiveness in the market. Therefore, it is key to understand the motives behind the decisions and the general impact of the relocation’s decisions of either offshoring or backshoring. 

    Purpose: The main purpose of this paper is to provide a better understanding of the relocation practices of Swedish manufacturing firms and to explore the motives urging the firms to follow such practices. Furthermore, investigate the post-relocation phase and find out the way in which offshoring/backshoring influence the factors.

     

    Method: The study process was based on a deductive approach reviewing existing literature, which guided the authors to identify the key motives for offshoring and backshoring. Additionally, a quantitative survey was conducted to help collect necessary data. The survey was distributed through email to several Swedish manufacturing firms. 

     

    Findings: Five motives of manufacturing relocation were investigated and understood from the perspective of Swedish manufacturing firms. Moreover, the degree to which the relocation decision helped fulfil those motives was explord. The study showed that Swedish firms follow a common pattern in terms of what motivates them to relocate. However, the post-relocation impact on the motives showed a slightly different pattern i.e. the main motives that urged firms to relocate were not fulfilled to a high degree after relocating the manufacturing. 

  • 37.
    Bengtsson, Andreas
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Arias, Sebastian
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Digitalisering och dess påverkan på produktionen i tillverkande företag: En studie angående digitala lösningar i tillverkande företag2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of the study is to investigate the conditions required for digitization of production in manufacturing companies. To investigate this, the purpose has been divided into three research questions and the investigation has been carried out on a case company in Småland. The aim is to contribute theoretically and empirically to research and development towards industry 4.0, which in turn forms the basis for the work with focus on digitization. Method – The authors have used several methods to answer the research questions. The methods used are literature study and a case study. The case study means that empirical data has been collected on a case company using observations, interviews and a document study. Since the study is only performed on a case company, the external validity can be considered low, however, the authors have analysed and compared collected empirical data with the theoretical framework, which strengthens the external validity. Since several different methods have been used, a triangulation of data has been possible, which increases the credibility of the study. The study has consisted of an inductive approach where the analysis is based on the empirical data.  

    Findings – Based on theoretical framework, empirical data and the study's analysis, the authors have come up with a result that partially corresponds to the theory but differs in that individual processes can be digitized without all the theoretical requirements identified being fulfilled. This has resulted in a theoretical model that the authors have developed and named as the change model. The model describes three aspects that are interdependent to succeed with a change towards industry 4.0. The aspects are prerequisites, digitization and human resources, which are cyclically dependent on each other. Implications – The study's theoretical contribution is based on organizations' difficulties regarding how digitalization should be applied, where leaders in manufacturing companies are aware that digitization is an important success factor for developing companies, but only a small proportion have begun development. The model will help organizations and leaders understand which parts are important to consider when digitizing. The ArBe-model will help to develop an understanding of digital changes and is related to the empirical study. As the different aspects of the model are cyclically dependent on each other, organizations can choose to start a change in the aspect that is best suited for their organization. The model should be used as a tool to get started with digitization.  

    Limitations – The study is limited to studying possible digitalization in production and does not consider any economic aspects or choice of computer system. Only data from observations had been desirable, but the authors used a document study to be able to use production data from different periods during the year and produce a more generalizable result.

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    Digitalisering och dess påverkan på produktionen i tillverkande företag
  • 38.
    Berglund, Martina
    et al.
    Linköpings universitet, Logistik- och kvalitetsutveckling.
    Karltun, Anette
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eklund, Jörgen
    KTH Royal Institute of Technology.
    Karltun, Johan
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    HTO - A Concept of Humans, Technology and Organisation in Interaction2020Report (Other academic)
    Abstract [en]

    Working life of today faces challenges. There is a fast pace in technical and organisational development and continual demands for increased performance. In order to manage the increasing complexity in work systems, there is a need to take a holistic view on operations. One such view is the systems concept of Humans, Technology and Organisation (HTO). The aim of this report is to describe the HTO concept, how it was developed, and how it can be used to develop work and work systems, understand humans at work, and understand contributing factors to organisational performance and individual well-being. The core of the HTO model is human work activity and how it is carried out within a work system consisting of humans, technology and the organisation. Focussing on human work activity generates knowledge about work conditions, needed competences and collective interaction, but also understanding about outcomes of the activities – the systems performance. H, the Humans in the work system, can be understood from different perspectives, for example as biological systems, information processing systems, individuals with unique personal traits and experiences, or as members of social groups. The H can thus in itself be regarded as a sub-system within HTO. In a similar way, T, Technology, includes several facets, such as tangible tools and machinery, intangible IT systems and software, and environmental characteristics that are technologically designed. The same applies for O, Organisation, consisting of both formal aspects (e.g. written work instructions and follow-up systems) and informal aspects (e.g. organisational culture and informal work practice). Applying HTO in practice generates several types of outcomes: 1) HTO to design products shows that it can be beneficial for productivity, quality and individual safety; 2) HTO to analyse and understand complex work may shed light on complex work in practice, the influences between the individual and the work system, and gaps between prescribed, standard work and how it is carried out in practice; 3) HTO to understand safety shows that it is achieved through systems thinking, thus technology needs to be designed to match human capabilities, and HTO barriers should be in place to prevent accidents; and 4) HTO to improve health and productivity may result in workplace redesign, increased individual well-being and business productivity. HTO has several uses, such as a theoretical framework, an analytical tool, and a method for a holistic view on human work, but also as a tool for visualisation and design. 

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  • 39.
    Berglund Szlachota, Olivia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Nilsson, Anton
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    En arbetsprocess för att öka lagerservicenivå i verksamheter med betydande och osäkra anskaffningsledtider samt begränsad efterfrågehistorik: En fallstudie på en verksamhet inom elfordonsindustrin2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of the study is to design a work process to increase inventory service levels by reducing the effects of significant and uncertain procurement lead times in combination with limited demand history and at the same time regarding inventory costs. To achieve the purpose and create a work process, the purpose is divided into three research questions:

    [1] How can significant and uncertain procurement lead times be considered to achieve an increased service level?

    [2] How can limited demand history be considered to achieve an increased service level?

    [3] How can an item classification considering inventory costs, demand history and demand variation enable dimensioning of buffers to achieve an increased service level?

    Method – The study was conducted as a case study of a company active in the electric vehicle industry. Both qualitative and quantitative data collection techniques were used. Data collection methods that were considered relevant for studies were document studies, interviews, and observations.

    Findings – The work process is developed from the three research questions. Significant and uncertain procurement lead times could be considered by examining a business supply chain through a value flow analysis. If the procurement lead time could be shortened, a future state proposition is recommended. If it could not be shortened, it was proposed to implement safety time. To consider a business limited demand history, different approaches were identified by examining the type of demand. In the event of derived demand, it was suggested to use forecasts. In the case of non-derived demand for small volumes or for new items, human judgment is recommended. For other non-derived demand, a combination of human judgment and forecasts is recommended. Safety stocks are recommended for all types of demand. The dimensioning of buffers depends on the class combination from the MUSIC 3D in the ABC-, XYZ- and cost-classification which provides a suggested action plan.

    Implications – The study results in a work process that can be used for other businesses with significant and uncertain procurement lead times in combination with a limited demand history to increase the service level considering inventory costs. The work process provides guidance on which factors that should be considered to enable an increased service level.

    Limitations – The study is limited to demonstrate that the work process can theoretically increase the service level. The study also does not make calculations for setting exact levels of safety stocks. The warehousing cost is in the case company considered as the purchase price of goods. The study is limited to being implemented in companies with warehousing operations. For further research, the work process could be tested at several companies.

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  • 40.
    Berglund, Weronica
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Svahn, Malin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Den agila trenden inom IT-branschen: En fallstudie på ett IT-företag2023Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – To investigate what the potential effect would be of changing the way of

    working from the traditional way of working to the agile way of working. The study will also investigate success factors with the working methods and how the agile working method should be implemented. To achieve the purpose, two research questions have been formulated:

    1. What success factors does a traditional way of working have compared to an agile way of working?

    2. How should an agile working method be implemented?

    Method – To be able to answer the study's research questions, a case study was performed and consists of a qualitative data collection. In the study, various data collection techniques were used to collect data. Interviews, document study and observations were used. Interviews were conducted with several respondents at the company, the collected empirical data was further compared with the existing theory. A mapping of the project management was carried out based on observations and the collected empirical data from the interviews. Furthermore, a document study was performed to increase the understanding of the business.

    Findings – The study points out that the case company is not in need of a complete restructuring but would be positively influenced by implementing parts of the agile way of working. By eliminating processes that do not add value, it would increase efficiency. Factors such as the type of project and who will be involved are the basis for choosing a working method. Choosing a working method does not have to mean that parts from other working methods may not be used. Instead, a hybrid solution of the working methods is most beneficial for some businesses to achieve optimal efficiency.

    Implications – The results of the study increase an understanding of Lean and aim to provide knowledge about being applied to project management and the different working methods. Using Lean, companies can reduce waste and find more efficient planning. The study can be used for improvement work in project management, there is an obviousness in which working method and project model that is used. The result further contributes with which factors that are important to consider when changing working method within project management. In the study, various factors have been identified in the various activities using Lean.

    Limitations – The study is based about a case company, which affects the generalizability of the study, as project management varies between different businesses. Considering the limited resources and the size of the study, it also gives a limited result. If the study had been larger and included more resources, a more extensive data collection would have been possible and should have improved the study's results.

    Keywords – Agile way of working, Implementation, Lean, Project management, Project model and Traditional way of working.

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  • 41.
    Bergmo-Prvulovic, Ingela
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Avby, Gunilla
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Kjellström, Sofia
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Fabisch, Anna
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Exploring Social Representations of Leadership Development: Designing for Work-Integrated Learning2022Conference paper (Refereed)
  • 42.
    Bergmo-Prvulovic, Ingela
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Avby, Gunilla
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Stockholm University.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Kjellström, Sofia
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Fabisch, Anna
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.
    Exploring Social Representations of Leadership Development: Designing for Work-Integrated Learning2022In: International Conference on Work Integrated Learning: Abstract Book, Trollhättan: University West , 2022, p. 83-86Conference paper (Refereed)
    Abstract [en]

    This paper explored social representations of leadership and leadership development shaping an organizations leadership development system (LDS). This study is based on the initial phase of a 4-year collaborative research project on LDSs, adopting an interactive research approach to co-produce knowledge through joint meetings and learning workshops (Ellström et al., 2020). The research project involves researchers from different disciplines, and five organizations operating in different business domains. The participating organizations vary in terms of size, strategies, markets, processes, products, and ways of organizing, but they all share a common interest in how to develop sustainable approaches to leadership development. An LDS encompasses all the metho ds and practices in an organization that contribute to developing and producing effective leaders (McCauley et al 2010). The importance of understanding the characteristics of the context the LDS is embedded in has been highlighted in a previous study (Avby et al., 2022), and serve as a point-of-reference in this study. However, less is known of what underlying assumptions an LDS is based upon. This study paid attention to the underlying values, ideas, and perspectives on leadership and leadership development that shape an organizations’ ways of thinking, communicating, and acting in the LDS. We suggest that the potential to develop a more deliberate practice of leadership development was enhanced by exploring and articulating the tacit knowledge and assumpt ions that an LDS rests upon.

    Aim

    The aim of this study was to explore how socially and contextually shaped assumptions on leadership and leadership development can be visualized and practically applied to develop the leadership in the organization. The question addressed was how the awareness of underlying assumptions can support the methods and practices applied, and in what way the disclosing of underlying ideas, values and practices may foster work -integrated learning?

    Design and methods

    From a social representation theory approach (Moscovici, 2001, Jovchelovitch, 2007, Markova, 2003, BergmoPrvulovic, 2015), underlying assumptions of leadership and leadership development were explored. In the collaborative project an initial mapping of the participating organizations’ LDSs has been co nducted, based on different sources of data. The results of this mapping have been presented through a metaphorical analysis (Avby et al., 2022), in which the participating organizations are described with certain metaphors of their LDS. This study paid specific attention to the organization entitled The Self-Managing Team, and added to the initial stage of mapping LDSs by exploring the underlying assumptions that underpins the expressions and formulations on leadership and leadership development found in the organization’s documents, websites, formulations in meetings and strategies. The exploration of social representations of LDSs was based upon the free association method (Abric, 1995), further developed, and used in studies exploring social representations of similar abstract and complex phenomena, such as career (Bergmo-Prvulovic, 2013: 2015). The method consists of questions, words and series of words given to the respondents who spontaneously write down their immediate associations towards a specific concept and complex phenomenon with a gradual deepening of questions related to specific words, series of words. In this study, a digital enquiry was created in Esmaker. The enquiry was designed to ask for respondents spontaneous, immediate thoughts on words, and series of words related to leadership and leadership development. The gradually deepening of questions, were designed by paying attention to the five dimensions of representations suggested by Jovchelovitch (2007), by exploring who are concerned, why and for what leadership is needed, what is the content 84 of leadership, when it works and doesn’t work, when and how it occurs as well who is responsible, whose engagement and what conditions are needed. This study was based on 19 respondents’ answers a ll member in the Self-Managing Team. They were selected by the organization, as identified having important roles and functions in the company’s LDS. A facilitator in the organization introduced an online enquiry with 12 questions, given one by one to the respondents, providing 1-2 minutes for each. The respondents wrote down their associations to each question, some background data, and questions about leadership identity. The analytical procedure was made according to qualitative content analysis method as the basic procedure of qualitatively exploring social representations (Bergmo-Prvulovic, 2013; 2015). Expressions were numbered with a certain code for each respondent related to each answered question, thereafter each textual units were condensed, meaning units were coded and grouped into constitutive elements that builds up preliminary and primary themes generating a web of social representations of LDS for the group of respondents.

    Preliminary results

    The results disclosed a web of underlying social representations shaping the LDS in The Self-Managing Team. The social representations shape a basic, contextually characterized system of values, ideas, and practices, on which the company at present form their LDS. Given the collaborative design of the project, the results were fed back to the organization to validate the analytical procedure, as well as to support the designing for work -integrated learning and further knowledge use in the organization. The results revealed the respondents’ assumptions on leadership, leadership development, and self-leadership. These assumptions are clearly anchored in the organization’s aim to build in self-management, as a collective way of working with leadership. However, the existing knowledge base encloses both commonalities and contradictions that needs to be further highlighted to create a sustainable LDS. Results showed both stable representations, that occur repeatedly throughout the material, and dynamic social rep resentations, that express a negotiating character between different views, or as being antinomies of thoughts. By identifying and raising awareness of ambiguities deriving from the results, a base of designing for reflective work-integrated learning was provided. A joint learning process to discuss how the results could be utilized as a tool for work-integrated learning was initiated. Some challenges were recognized, and the organization especially addressed the need to work with a second step of workplace reflection. A first learning cycle was initiated to be continuously developed by involving the employees in the process. In all, the contribution of the study explains the basis of leadership development practice, which unnoticed might create ambiguity in service delivery. The mapping of social representations of an LDS can be utilized as a tool for a more deliberate leadership development practice and highlight possibilities and challenges that need to be addressed for integrating methods and practices in everyday work.

  • 43.
    Bergström, Adrian
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Ble Cato, Felix
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Reduktion av materialspill i produktion: En fallstudie om hur tillverkningsföretag kan reducera materialspill2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – Manufacturing companies are challenged to utilize their full resources in the form of raw materials. Thus, the residual material that is not used becomes waste for the companies. By minimizing the material waste, operations can become more profit- driven because the manufacture can produce more units for the same amount of raw materials. In addition, the raw material has a direct impact on the environment as it contributes to footprint waste. Thus, the purpose of this study is: 

    To increase the understanding of material waste in production processes 

    The purpose has been broken down into two research questions: 

    1. Why does the material waste occur in production processes?
    2. How can the material waste be reduced in production processes?

    Method – The study conducted a case study with quantitative and qualitative focused research to fulfil the study's purpose and answer the study's questions. The literature review has been shaped by reviewing previous research and, together with the data collection methods: interviews, observations, and document studies, has formed the empirical section. The authors have used various Lean tools to map the fall company's processes and identify causes of material waste. In the analysis section, the authors intend to identify repeated patterns of cause-effect-cause-effect and then present solutions to manufacturing companies. 

    Findings – There are several reasons why material waste occurs and thus various suggestions for improvement. Manufacturing companies can integrate and collaborate with their suppliers and customers through workshops. The effect is that manufacturing companies can reduce material waste because natural waste and overproduction are reduced. Thus, they achieve a more sustainable supply chain. Thereafter, manufacturing companies should design a functional production system to reduce machine conversions and thereby reduce the number of scraps. Furthermore, manufacturing companies can apply quality controls at goods receipt to obtain good quality on incoming materials. Finally, manufacturing companies should include operators in the application of standardized working methods. Consequently, manufacturing companies can identify systematic deviations and work on continuous improvements to reduce material waste. 

    Implications – The study can provide manufacturing companies with innovative thinking and provide the opportunity to apply the recommendations the studied possessed. Consequently, manufacturing companies that use similar manufacturing methods as the case company can use the study as a guide on how these to think about reducing material waste. 

    Limitations – The study was intended to have good reliability and validity, which means that the study uses triangulation. On the other hand, it would have been advantageous to study several manufacturing companies with a similar manufacturing process to further strengthen the study's reliability. 

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  • 44.
    Binadam, Zulnasree
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Balan, Alexandra
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Last Mile Delivery of Swedish Retailers: A study on Swedish Omni-channel retailers and E-tailers2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Purpose: The purpose of this study is to explore last mile delivery practices among large and medium Swedish omni-channel (OC) retailers and e-tailers. Also, the study aims at analyzing what similarities and differences exist between the two types of retailers.

    Method: A literature review was carried out in order to gain more knowledge about the topic and develop a theoretical framework, used for analyzing data. Also, a quantitative study was conducted through electronic surveys (secondary data) and website observations (primary data). The 100 retailers were large and medium OC retailers and e-tailers and were selected based on a probability sample. 

    Findings: The study has shown that there are plenty of similarities and differences between the two kinds of retailers. Some of the delivery practices and options that OC retailers and e-tailers perform similarly are unattended HD (unattended home delivery), attached C&C (click and collect), drop shipping, free solitary C&C (click and collect). There are also differences between retailers when it comes to attended HD, time slot, eco delivery or LTL-Courier (Less Than Truckload-courier). E-tailers offer more competitive remote deliveries with more free remote delivery options. OC retailers leverage on both store network and remote delivery services. Thus, OC retailers can learn how to cope with e-commerce growth and adapt their delivery services as e-tailers do.

    Limitations: This study has a geographical focus on Swedish OC retailers and e-tailers. The data that was collected has been limited to the logistics variables: delivery mode, velocity, time slot, slot price differentiation, delivery fee, eco delivery, picking location, delivery area and transport service.

    Theoretical implications: This study is an important step towards contributing to academic theoretical literature regarding last mile delivery practices. Based on the previous frameworks, new logistical variables were added, such as more velocities, delivery fee, eco delivery and drop shipping. These contributions were helpful in the process of exploring characteristics about retailers and how they differ from each other.

    Managerial implications: This research is valuable for managers and retailers in order to find the best logistical strategy. It could be beneficial for OC retailers who face challenges that e-commerce brings and compete with e-tailers.

    Keywords: Last-mile delivery, Retailing, Omni-channel, E-tailers, E-commerce.

    Paper type: Research paper

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  • 45.
    Bjursell, Cecilia
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    A Lewinian approach to managing barriers to university–industry collaboration2019In: Higher Education Policy, ISSN 0952-8733, E-ISSN 1740-3863, Vol. 32, no 1, p. 129-148Article in journal (Refereed)
    Abstract [en]

    Calls are made by governments, university management and industry to increase university–industry (U–I) collaboration to find solutions for societal and economic problems that are too complex to be tackled within one sector alone. Researchers are often expected to realise these ideas, but when it comes to everyday research and knowledge development, individuals may encounter barriers to accomplishing this. The paper presents an empirical study of researchers’ view on U–I collaboration. Our focus in the analysis, inspired by the Lewinian field theory, is on the hindering forces that might create barriers to collaboration from a researcher’s perspective. Contrary to the previously used approaches taken in force field analysis, we perform a qualitative study, which might be better suited for this framework. In the literature on U–I collaboration, ‘orientation-related’ and ‘transaction-related’ barriers have been identified. In our analysis, we discuss hindering forces on the individual, intra- and interorganisational levels. In total, we find 18 key areas to identify possible hinders for collaboration and based on a Lewinian perspective, we suggest that removing hindering forces can benefit U–I collaboration. The paper recognises the need to regard universities as equal partners in U–I collaboration for sustainable knowledge production.

  • 46.
    Bjursell, Cecilia
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Reflektioner om distansmöten [text och video]2020Other (Other (popular science, discussion, etc.))
  • 47.
    Bjursell, Cecilia
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Vad lär vi oss (inte) i top-down processer? [bloggpost]2020Other (Other (popular science, discussion, etc.))
  • 48.
    Bjursell, Cecilia
    et al.
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Johansson, Anette
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Bergmo-Prvulovic, Ingela
    Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
    Engström, Annika
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Higher education as learning organizations – An empirical study of education managers perception of their work situation2022In: NFF 2022 Conference Papers, 2022Conference paper (Refereed)
    Abstract [en]

    The paper presents a study of Swedish academic leaders’ perception of their work situation. The aim was to explore the conditions which can enable creativity and learning in higher education institutions. The KEYS survey was sent to a sample of 64 university managers from social sciences, humanities and technical departments at Swedish universities. The response rate was 39 % (n25). The result indicates that education managers perceive a lack of feedback from upper management, but at the same time, they claim to have a high level of trust from upper management.

  • 49.
    Björhag, Albin
    et al.
    Jönköping University, School of Engineering.
    Skärin, Filip
    Jönköping University, School of Engineering.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Statliga incitaments påverkan på svenska företags reshoringbeslut2018In: Proceedings of the Plan Research Conference, Jönköping, 23-24 oktober, 2018, Plan , 2018Conference paper (Refereed)
  • 50.
    Björklund, Gabriella Veronica
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Wallier, Anna
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Investering i automation: Väsentliga aspekter att ta hänsyn till ur en kontraktstillverkares kontext2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose: The aim of the study is to highlight trade-offs that contract manufacturer's need to make when deciding on investments in automation. To achieve the aim of the study, three research questions have been formulated:

    1. What factors do a contract manufacturer need to take into account when investing in automation?

    2. What are the driving forces for a contract manufacturer to invest in automation?

    3. What can an increased integration prompt for effects on a contract manufacturer’s business?

    Method: In order to understand the study’s problem area in its specific context more generally, a preliminary investigation was conducted on the chosen case company within electronic components manufacturers industry. In order to then be able to answer the formulated questions, a qualitative one-case-study was conducted with an inductive nature. A literature research was conducted to fulfil support and understanding in theories in the main areas of contract manufacturing, relations, investments and automation and was then presented in the theoretical framework. Parallel with the literature process the data collection was performed, which consisted of semi-structured and -standardized interviews, observations and documents studies. The choice of several methods indicates that triangulation could be performed and increase validity accordingly.

    Findings: The study showed that factors that a contract manufacturer needed to take into account when investing in automation in some cases could be offset or completely neutralised by the contract manufacturer’s motivations for why the investment should be implemented from the beginning. Despite contract manufacturers justification on why the investment needed to be implemented, it was seen that the repayment always came to be crucial to whether the investment would take place. Furthermore, the study showed that an increased integration could increase the entire supply chain’s profitability, and an integration with several customers increased the contract manufacturer’s opportunity and willingness to invest in automation.

    Implications: The case study has contributed to the development of previous individual research areas, such as investment, automation and relation, and inserted it into a contract manufacturer’s context. Based on this, a new model has subsequently been developed. Furthermore, the study also generates a sales argument for the case company to make customers understand the importance of how integration can increase profitability.

    Limitations: Since the study is designed as a one-case-study and largely only analysed the final assembly of one customer, the generalizability and result are limited against other contract manufacturers. This is since they do not necessary operate in the same way. The study is also limited in such a way that it does not affect any calculations nor further immersions in personnel resources. The study’s results will not be tested hypothetically test to see whether the results obtained are correct or not.

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