The rise in usage of the internet in general and social media in particular has spurred an
increase in the amount of spending on digital marketing. This in turn has led to new and
innovative ways of conducting marketing online, one of which is called in-feed advertising.
Visually, in-feed ads share the same features as their surrounding content. In terms of
function, these ads collect data from consumers’ online activities in order to offer
personalized ad content. While this field of study has started to be explored in recent times,
there are still major gaps in existing literature. In particular, little to no research has been
conducted in the area of consumers’ perception of in-feed advertisement, with regards to
privacy-invasiveness and consumers’ willingness to make personal information available
online to marketers for in-feed ads.
The purpose of this thesis is to research consumer perception of the privacy-invasive aspects
of in-feed ads, and examine what happens when consumers’ knowledge of the privacy-invasive data collection methods increases. The research method used was a semi-controlled
field experiment which gathered quantitative and qualitative data from the experiment
participants through questionnaires and group-held discussions.
Our main findings show that consumers accept -sometimes reluctantly- the privacy-invasive
procedures deployed by marketers online due to the added benefits of receiving personalized
content online. Consumers do express concerns over their internet privacy, but seem
unwilling to take measures to prevent privacy-invasive procedures due to a perceived
inevitability towards having online activities tracked.
2017. , p. 43
In-feed advertising, Online Privacy-Invasiveness, Consumer Perception, Native advertising