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  • 51.
    Ghosal, Vivek
    et al.
    Department of Economics, Rensselaer Polytechnic Institute, Troy, New York, USA.
    Stephan, Andreas
    Jönköping University, Jönköping International Business School, JIBS, Economics. Jönköping University, Jönköping International Business School, JIBS, Center for Family Enterprise and Ownership (CeFEO).
    Weiss, Jan F.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Decentralized environmental regulations and plant-level productivity2019In: Business Strategy and the Environment, ISSN 0964-4733, E-ISSN 1099-0836, Vol. 28, no 6, p. 998-1011Article in journal (Refereed)
    Abstract [en]

    Using the framework provided by the Porter hypothesis, we study the impact of environmental regulations and enforcement policies on plant-level green total factor productivity (TFP) growth and its components related to efficiency change and technical change. The detailed microdata we use are from Sweden and for the pulp and paper industry. This industry is the source of significant amounts of water and air pollution and is one of the most heavily environmentally regulated manufacturing industries. Sweden has a unique decentralized regulatory structure where the manufacturing plants have to comply with plant-specific regulatory standards stipulated at the national level, as well as decentralized local supervision and enforcement. Our empirical results point to beneficial impacts of the environmental policies on plants' green TFP growth and sustainable production practices. We also find that political economy considerations are important, as the presence of the Green Party and aspects like plant size (with corresponding local and regional economic effects) matter in enforcement of the standards.

  • 52.
    Hedvall, Lisa
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Buffers in capacity management: A multiple case study2018Conference paper (Refereed)
    Abstract [en]

    A competitive delivery capability is dependent on a balance between supply and demand, a challenge that increase due to variations. This inevitably leads to a need for proper management of buffers. The purpose of this research is to investigate buffers utilized in practice in relation to a framework of buffers for capacity management. Twelve different kinds of buffers from the conceptual framework are identified in the multiple case study. The experiences from eleven respondents highlights the purposes and procedures of buffer capacity management (BCM).

  • 53.
    Hedvall, Lisa
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Reducing and absorbing variations in a manufacturing context: A capacity management perspective2019Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Variations can have substantially negative effects on performance and it is therefore important to investigate how the variations can be reduced or absorbed in an appropriate way for competitiveness. Manufacturing companies are daily exposed to variations and operations managers need to take capacity management decisions with this in mind to secure the delivery capability. The current body of knowledge mainly focus on techniques for root cause analysis for reducing variations, especially in the manufacturing processes, neglecting the fact that both internally and externally generated variations are more or less possible to affect. Buffers are traditionally associated with waste and unfavourable performance, while the right buffers can be of strategic importance. The purpose of this research is therefore to increase the understanding of causes for variations, actions to reduce variations and how buffers can be used to mitigate negative effects of variations related to capacity management in a manufacturing context.

    Three research studies have been conducted, including four appended papers, to fulfil the purpose. These studies encompassed different combinations of traditional literature reviews, conceptual research with logical reasoning and case study research. The findings demonstrate that working on mitigating negative effects of variations is a complex challenge and not just about choosing to reduce or absorb the variations. In general, it is concluded that the variation management and buffer management include several aspects to consider with implications for the capacity management. In addition, the results indicate that the decisions in manufacturing companies tend to be based on intuition and previous experience due to a lack of decision support. Furthermore, the participating companies perceive that several of their internal routines contribute to their prevailing variations. This research contributes to an awareness of causes for variations that are possible to affect, possible actions to reduce the variations and the purposes of different buffers to absorb variations. This is sought to facilitate a systematic way of working with reducing and absorbing variations, creating support in the variation management and the buffer management from a capacity management perspective.

  • 54.
    Hedvall, Lisa
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Mattsson, Stig-Arne
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Addressing the causes of variations to reduce the need for buffers in manufacturing companiesManuscript (preprint) (Other academic)
  • 55.
    Hedvall, Lisa
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Mattsson, Stig-Arne
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Orsaker till variationer och åtgärder för att minska behovet av buffertar2018In: Proceedings of the Plan Research Conference, Jönköping, 23-24 oktober, 2018., 2018, p. 95-110Conference paper (Refereed)
    Abstract [sv]

    Variationer i efterfrågan, i internt genererade kapacitetsbehov, i tillgång på kapacitet och i leveranstider från leverantörer medför utmaningar för företag att uppnå kostnadseffektiva materialflöden och en konkurrenskraftig leveransförmåga. För att hantera sådana variationer finns det två principiellt olika angreppssätt. Det ena innebär att man använder sig av olika buffertar i form av extra material, extra kapacitet och extra tid för att absorbera variationerna och utgår från att förekomst av variationer accepteras. Buffertar förorsakar emellertid kostnader och kapitalbindning som måste vägas mot de fördelar som kan uppnås. Det andra angreppssättet innebär att man först försöker reducera variationerna genom att angripa orsakerna till att de förekommer med olika typer av åtgärder och genom att reducera dem kunna använda sig av mindre buffertar. Syftet med den här studien är att med utgångspunkt från detta angreppssätt utveckla ett ramverk av orsaker till att variationer förekommer och för varje orsak redovisa olika möjliga åtgärder för att begränsa dem. Avsikten är att skapa en bättre förståelse för vad det är som skapar variationer som är påverkbara i företag och ett hjälpmedel för att i praktiken identifiera möjliga åtgärder för att på ett systematiskt sätt kunna genomföra variationsreducerande aktiviteter. Syftet är också att med hjälp av ramverket studera i vilken utsträckning ett antal företag tillämpar de olika ingående åtgärderna.

    Underlag till utvecklingen av olika orsaker till variationer och åtgärder för att reducera dem i ramverket har hämtats från litteraturen inom de områden som berörs. I de fall litteraturstödet varit otillräckligt eller helt saknats har i stället underlag baserats på egna erfarenheter från tillverkningsindustrin och konceptuella logiska resonemang. Studien har resulterat i ett ramverk uppdelat på fyra olika typer av variationer och bestående av sammanlagt 22 olika variationsorsaker och 61 olika slag av åtgärder. Via fallstudien har studien också bidragit med en bild av i vilken utsträckning de olika möjliga åtgärderna används i företag i praktiken för att reducera förekomst av variationer.

  • 56.
    Hedvall, Lisa
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Mattsson, Stig-Arne
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Wikner, Joakim
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    A framework of buffers for absorbing variations in demand related to capacity management in manufacturing companiesManuscript (preprint) (Other academic)
  • 57.
    Hilletofth, Per
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Tate, Wendy
    Department of Supply Chain Management, University of Tennessee, Knoxville, TN, United States.
    Kinkel, Steffen
    Institute for Learning and Innovation in Networks (ILIN), Karlsruhe University of Applied Sciences, Karlsruhe, Germany.
    Right-shoring: Making resilient offshoring and reshoring decisions2019In: Journal of Purchasing and Supply Management, ISSN 1478-4092, E-ISSN 1873-6505, Vol. 25, no 3, article id 100540Article in journal (Other academic)
    Abstract [en]

    The purpose of this special topic forum is to look at some current literature on the right-shoring debate. The papers that were selected for the special topic form use a range of qualitative and quantitative methodologies to answer specific research questions related to the right-shoring phenomenon. Each of the papers is summarized in this editorial to show the findings, implications and future research directions. The ideas from these manuscripts were used as a foundation to discuss the way in which research in this area should progress. What types of questions should we be asking as we seek to discover the best “shore”? What factors and variables should we consider in our future decisions? Are there differences across regions of the world? Research in this area has continued to progress, largely because of significant global economic, environmental and regulatory changes. The “shoring” decision appears to be an area where research is keeping up with, or potentially leading practice, but there is still more opportunity to advance decision making. The included papers address a number of factors related to specific geographies and factors related to the movement of manufacturing and products and services from one location to another.

  • 58.
    Hilletofth, Per
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Reitsma, Ewout
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Coordination of new product development and supply chain management2018In: Innovation and Supply Chain Management: Relationship, Collaboration and Strategies / [ed] Moreira, António Carrizo, Ferreira, Luís Miguel D. F., Zimmermann, Ricardo A., Cham: Springer, 2018, p. 33-50Chapter in book (Refereed)
    Abstract [en]

    New product development (NPD) and supply chain management (SCM) enable companies to respond to new demands in a responsive manner. The scarcity of research addressing the coordination of NPD and SCM is notable. The purpose of this research is to identify and examine linkages between NPD and SCM through a case study that includes a Swedish furniture wholesaler. Several linkages that stress the need of using an integrative NPD process where the design functions are aligned with other main functions of the company were identified. For example, it was observed that a strong focus on the demand side (NPD) has induced high demands on the supply side (SCM) of the case company. Therefore, the NPD process to a larger extend needs to incorporate main supply functions and other sales-related functions that support the commercialization of the product. This promises to create a consumer-oriented business, especially needed in markets where products have short life cycles and where having a short time to market is crucial. Within future research, it will be interesting to expand this research to companies that operate in different markets and/or have different objectives and to provide an inclusive description of the consumer-oriented business model.

  • 59.
    Hilletofth, Per
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Department of Industrial Engineering and Management, University of Gävle, Sweden.
    Sequeira, Movin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Adlemo, Anders
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Three novel fuzzy logic concepts applied to reshoring decision-making2019In: Expert systems with applications, ISSN 0957-4174, E-ISSN 1873-6793, Vol. 126, p. 133-143Article in journal (Refereed)
    Abstract [en]

    This paper investigates the possibility of increasing the interpretability of fuzzy rules and reducing the complexity when designing fuzzy rules. To achieve this, three novel fuzzy logic concepts (i.e., relative linguistic labels, high-level rules and linguistic variable weights) were conceived and implemented in a fuzzy logic system for reshoring decision-making. The introduced concepts increase the interpretability of fuzzy rules and reduce the complexity when designing fuzzy rules while still providing accurate results.

  • 60.
    Hong, Emelie
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. 1995.
    Developing Action Plan for Inventory Management: A case study within Small Medium Enterprise2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 61.
    Huynh, Leslie
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Roos, Julius
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Power Asymmetry's Influence on Supplier On-Time Delivery Performance: A Case Company at Telia Company2019Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose with the study is to get an understanding of how a low-power retailer can incentivize their high-power supplier(s) to improve their supplier on-time delivery performance. The purpose was fulfilled by answering the two research questions:

    1. How does power asymmetry influence supplier on-time delivery performance in a low-power retailer and high-power supplier context?

    2. How can low-power retailers work with high-power suppliers to increase their supplier on-time delivery performance?

    Method – To answer the research questions, both theoretical and empirical data was required. A literature study was conducted to gather relevant theories about on-time delivery performance and supplier relations. To get the required empirical data, a case study was conducted at a case company that suited the subject. The case study consisted of multiple interviews and document studies. This enabled for an analysis in the form of pattern matching in order to answer the research questions and thereby fulfill the purpose.

    Findings – The power asymmetry between a supplier and a retailer influences the supplier on-time delivery performance in several ways. The low-power retailer can experience difficulties with setting the demands they need. Having to deal with high-power suppliers while being a low-power retailer has its challenges when a satisfying level of supplier on-time delivery performance is needed. The study found four appropriate ways for low-power retailers to work with high-power suppliers to get improved supplier on-time delivery performance. Improvement and changes can be done, these could be major and minor, internal and external.

    Implications – Both practical and theoretical implications have been provided. The practical implications are that the low-power retailer needs to know their power position in the dyadic relation and act accordingly to enable for a satisfying level of supplier on-time delivery performance.The theoretical implications are that this study has filled a knowledge gap regarding improvement of supplier on-time delivery performance. The knowledge gap would be the power asymmetry subject from a low-power retailers’ perspective. Not much attention has been devoted into this subject.Limitations – The limitation with this study was conducting a case study. The results are limited to this type of telecommunication retailing company. The case study was the choice of method as it gave a deeper understanding for the subject.

    Keywords – On-time delivery performance, supplier relations, power asymmetry, dyadic relationships

  • 62.
    Høgevold, Nils M.
    et al.
    Department of Marketing, Kristiania University College, Oslo, Norway.
    Svensson, Göran
    Kristiania University College, Oslo, Norway.
    Rodriguez, Rocío
    Kristiania University College, Oslo, Norway.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Relative importance and priority of TBL elements on the corporate performance2019In: Management of environmental quality, ISSN 1477-7835, E-ISSN 1758-6119, Vol. 30, no 3, p. 609-623Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to examine to what extent that a selection of economic, social and environmental factors is taken into corporate consideration (importance and priority) the longitudinal aspects of sustainable business practices.

    Design/methodology/approach: This study is based on an inductive approach taking into account the longitudinal aspects and an in-depth case study of a Scandinavian manufacturer recognized for its initiatives and achievements of sustainable business practices.

    Findings: The key informants indicated that economic factors are always important when it comes to sustainable business practices, social factors are to some extent important, and the environmental factors are generally important.

    Research limitations/implications: The planning, implementation and follow-up of sustainable business practices and related efforts require a consideration of economic, social and environmental factors.

    Practical implications: The framework of a triple bottom line (TBL) dominant logic for business sustainability applied may guide the corporate assessment to plan, implement and follow-up the importance and priority of the longitudinal aspects of sustainable business practices.

    Originality/value: A TBL dominant logic for sustainable business practices adequately frames corporate efforts regarding importance and priority making a relevant contribution addressing the longitudinal aspects to complement existing theory and previous studies. 

  • 63.
    Inthimat, Namjai
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    An improvement model developed for Industry 4.0: A case study2019Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose-The purpose of this research is to develop a future 4.0 improvement model, which improves work efficiently and effectively in a manufacturing company and in line with Industry 4.0. To achieve this purpose. Three research questions (RQ) of the issue will be answered:

    RQ1: What defines a traditional improvement model?

    RQ2: What tools shall be implemented to the 4.o improvement model?

    RQ3: How can an efficient and effective improvement model be designed for Industry 4.0?

     

    Method - Qualitative interviews, literature reviews and document study were conducted to gather data. Interviews were structured in two different categories and participants were divided into two different groups in order to gain information from different perspectives. The study involved one main case company and case in seven other companies which are customer to the main company. Employees from different roles participated in the interviews gave different opinions concerning improvement work, and from reviewing the literature and studying document received from the case company, the authors could identify what tools could make a model suit for Industry 4.0.

     

     

    Findings - Thenew model (4.0 improvement model) is inspiring from the traditional model PDCA, which most companies in this study has been using, recognizing and it is the most mentioned model in literatures. The new model includes six steps: specify, evaluate before, laboratory, implement, evaluate after and follow up. Tools added in the model work as a guideline to help the company to achieve every step. The new tools that were identified and would suit Industry 4.0 is 3D- scanning, 3D- layout, virtualization, VR and cloud-based solutions.

     

    Delimitations - Companies engaged in the study are customer companies to the case company. It would be appreciated to conduct companies which did not use the case company’ service to gain more perspectives regarding improvement work and Industry 4.0. The study focuses mostly on the improvement process in the production department. Therefore, the model created is suitable only for improving the process of production. 

     

    Further Research - More companies shall have participated in the interviews in order to develop the model, and the developing model shall also have tested afterwards. Furthermore, there are some factors which need to be in consideration, such as time limitations and the type of company participated in the study. 

  • 64.
    Jafari, Hamid
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    E-Commerce Logistics - Contemporary Literature2018In: IEEE International Conference on Industrial Engineering and Engineering Management, IEEE, 2018, p. 1196-1200Conference paper (Refereed)
    Abstract [en]

    This manuscript provides a general review of the contemporary literature on e-commerce logistics. The review is carried out systematically on the articles published in academic journals from 2015 up to 2018. A total of 77 manuscripts were reviewed and analyzed using this method regarding the journals, level of analysis, and scientific methods used. Moreover, coding of the findings of the papers was carried out to identify the research themes in contemporary e-commerce logistics literature. As a result, six themes were identified; namely, Distribution, Channel Design, Sustainability, Performance, Pricing, and Innovation. The results show a shift of scholarly focus over the past years. 

  • 65.
    Jernström, Emma
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Petersson, Jenny
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Effektivisering av returflöde: En fallstudie med fokus på produkter med kort livscykel2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of this thesis is to identify improvements in a returns flow for products with a short life cycle. Three research questions has been formulated in order to enhance the return flow: 1. How is the returns flow process built for products with short life cycle? 2. What are the challenges in the returns flow? 3. How can the returns process be improved? Method – In conversation with the case company and during the writers literature study a problem area was discovered. This established a foundation for the purpose and research questions. The study was performed as a case study which included observations and an interview. A case study was considered as the most appropriate method for this study since the writers aimed to gather profound knowledge within the subject. A theoretical framework was built upon the literature study to help the writers create an understanding of the returns flow and its challenges. Findings – To be able to identify possible improvements the study integrated data and theory. Recommendations based on this study is to introduce the function of gatekeeping in a returns flow, which contributes to a create a greater value in the returns flow. The analytical framework can help companies to implement better structures for their returns flow and the writers can also recommend to follow one standard which enables a more efficient return flow. Implications – The theory argue that the knowledge is lacking on how to manage a return flow, this is confirmed with the gathered data where the return flow is not designed to create efficiency. To tackle this issue, the writers choose to intertwine two returns flow theories together with a lean perspective. With the integration of these theories, this new viewpoint had the expectation to achieve a more optimal returns flow. This would also give the possibility to find the value creating processes within the returns flow and help to extract as much as possible of the product life cycle. Limitations – The study is limited to a case study, this entails that the credibility and the generalization is low. This is a disadvantage, but this study can be seen as a starting point and therefore the case study is the most suitable. The theoretical framework that is presented in the study also needs practical verification to earn credibility. 

  • 66.
    Johansson, Hedda
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Implementering av värdeflödesanalys inom processindustrin: En nulägeskartläggning av en produktfamiljs flöde i syfte att effektivisera flödet genom eliminering av icke-värdeskapande aktiviteter samt slöserier2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of the study is to investigate how value stream mapping can be used to achieve a more efficient flow for a product family in the process industry. In order to achieve the purpose, three research questions have been formulated:

    1. How can a current flow be mapped in the process industry through value stream mapping?

    2. What types of non-value-added activities and waste can be identified through value stream mapping?

    3. How can a desired future flow be developed in the process industry through value stream mapping and what Lean tools can be used for improvement to achieve the desired flow?

    Method – To answer the research questions developed, a qualitative study with an inductive approach has been executed. Firstly, a pilot study was conducted to create a broader picture of the subject and the problem area. A literature review was then carried out with the aim of identifying previous knowledge and research within the field. Thereafter, empirical data was gathered through a case study including the methods of interviews, observations and documentary studies. Lastly, the theory and data collected for the purpose of the study have been analyzed through pattern matching and generated in the following results.

    Findings – The study conducted indicates that value stream mapping can be used within the process industry to achieve a more efficient flow for a product family. The research conducted shows that value stream mapping in the process industry distinguished from the discrete industry. The value stream mapping developed within the study enabled the identifying of non- value-added activities and waste in the flow of the product family. Through the identified deficiencies a desired future flow has been developed with decreased deficiencies. The desired future flow has contributed to improved suggestions of what Lean tools to be used to decrease deficiencies. The value stream mapping developed in the study shows that a product family’s lead time can be reduced which decreases the customer delivery time.

    Implications – Previous research shows that the method of value stream mapping is a universally phenomenon within the process industry, albeit future research is recommended to strengthen the implementation of the method. The results of the study indicate how the implementation of value stream mapping can be applied and through valuable result strengthen the theory of employing value stream mapping within the process industry. The value stream mapping analysis conducted in the study can work as an underlying foundation for other organizations when optimizing a product flow. Organizations within the process industry can apply the presented Lean tools when identifying similar non-value-added activities and waste.

    Limitations – The value mapping analysis has been adopted to the circumstances of the case study company. The results of the research can therefore be biased which restricts the generalizing towards companies with similar prerequisites. Another limitation with the study includes the simple case study of one unit of analysis, which could have been viewed from a broader perspective if more cases and units of analysis would have been implemented. This would have contributed to more generalized results.

  • 67.
    Jugend, Daniel
    et al.
    São Paulo State University, Brazil.
    De Araujo, Tiago Ribeiro
    São Paulo State University, Brazil.
    Pimenta, Márcio Lopes
    Federal University of Uberlândia, Uberlândia, Brazil.
    Gobbo Jr, José Alcides
    São Paulo State University, Brazil.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. University of Gävle, Sweden.
    The role of cross-functional integration in new product development: Differences between incremental and radical innovation projects2018In: Innovation: Organization & Management, ISSN 1447-9338, Vol. 20, no 1, p. 42-60Article in journal (Refereed)
    Abstract [en]

    The literature on new product development (NPD) contains several studies of management practices involved in different types of innovation. However, few studies focus on how cross-functional integration affects incremental and radical innovation product projects. The purpose of this study is to explore this aspect, from a qualitative perspective, through case studies of four high-tech firms in Brazil. Eight NPD projects were studied. The findings suggest that radical and incremental innovation NPD projects require different management practices in the studied cases. In incremental NPD projects, greater integration efforts may not be necessary. However, the following practices should be adopted in projects involving radical innovation product projects: intense involvement of technical teams, flexibility in the early stages of NPD, and geographical separation between the development team and other departments of the firm. Moreover, the application of these same practices in projects of incremental innovation in NPD may not bring positive results.

  • 68.
    Kaneberg, Elvira Ruiz
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Hertz, Susanne
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Jensen, Leif-Magnus
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Voluntary defense networks in emergency preparedness in developed countries: the case of Sweden [Redes de defensa voluntarias en preparación ante emergencias en países desarrollados: el caso de Suecia]2019In: Revista Científica General José María Córdova, ISSN 1900-6586, Vol. 17, no 26, p. 229-250Article in journal (Refereed)
    Abstract [en]

    Voluntary networks are actors in civil society and central to the emergency preparedness efficiency of developed countries’. This study focuses on the voluntary defense networks in Sweden, a unique set of networks that contribute to the efficiency of emergency preparedness. Through interviews with experts in Swedish civil and military fields and their associated voluntary defense networks, as well as secondary data, we examined the coordination of these voluntary defense networks in practice. Although voluntary network coordination is highly associated with efficiency, in practice, most voluntary networks are not well coordinated. This study confirms that civil and military practitioners in developed countries, struggling with the coordination of voluntary networks are not isolated in their struggle; inattentive practices are indeed the norm. This article also establishes a course that civil and military practitioners can follow to improve emergency response efficiency.

  • 69.
    Karltun, Anette
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Karltun, Johan
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Benefits of the Human-Technology-Organization Concept in Teaching Ergonomics – Students Perspective2018In: Advances in Intelligent Systems and Computing / [ed] Sebastiano Bagnara, Riccardo Tartaglia, Sara Albolino, Thomas Alexander, Yushi Fujita, Springer, 2018, Vol. 821, p. 627-636Conference paper (Refereed)
    Abstract [en]

    The human-technology-organization (HTO) concept has been used for creating systems understanding of ergonomics in three engineering educations at the School of Engineering in Jönköping. Students from courses given in two undergraduate and one graduate program (n = 122) participated in the study, which involved a course evaluation questionnaire to assess the understanding of ergonomics as discipline and HTO as a means for creating systems understanding. The questionnaire included both ranking and personal comments to the questions. The results show that the students in general considered knowledge of ergonomics and HTO as beneficial for their future work and that the HTO concept did contribute to their understanding of workplace ergonomics. However, there was a significant difference between undergraduate and graduate students in all these aspects where undergraduates ranked all these aspects lower than graduates. This was also reflected in personal comments on the questions. Conclusions that can be drawn are that understanding systems is generally difficult and the HTO concept can assist in helping students to overcome these difficulties. However, the differences between the student groups must be explicitly considered as well as increasing students’ awareness of the relevance of ergonomics for engineers. 

  • 70.
    Karltun, Johan
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Karltun, Anette
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Havemose, Karin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Kjellström, Sofia
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare).
    Positioning the study of first line managers’ resilient action strategies2019In: 8th REA Symposium on Resilience Engineering: Scaling up and Speeding up: Proceedings, 2019Conference paper (Refereed)
    Abstract [en]

    This paper introduces a study on the action strategies of first line managers (FLMs) using a resilience perspective and the aim is to position the study in the theoretical field of resilience management and engineering. One important key to an organization's long-term competitiveness are the first line managers’ ability to handle the role as a leader in daily work. In the role of a FLM, there are a lot of conflicting objectives to manage, for example, regarding available resources, subordinates’ views versus superiors’, centralized and/or local control, optimization of cost and capability (quality and delivery). Moreover, at the operational level of detail, FLMs have to balance daily deliveries in relation to development activities, i.e. technical development, product development, implementation of new system and management concepts. Regardless of the complexity in work and organisational change over time, a FLM’s most important task is to contribute to a high and stable production output out of an input that is characterized by variability and disturbances. To do so in a sustainable way, the FLMs must develop action strategies about ways of working and problem solving that systematically facilitate coping with the situation and managing their own workload. We consider this as developing resilient actions strategies that allow the FLMs to handle the upcoming problems without getting problems on their own. In this paper we describe and develop the theoretical underpinnings of the study as well as how we position our own research in relation to the different theoretical strands of resilience management. We further suggest some methodological ideas on how to capture the work and nature of first line managers’ resilient action strategies. The focus in our work will thus be on how FLMs handle and can improve the more or less chaotic mix of activities in daily work in a resilient way.

  • 71.
    Käkelä, Nikolas
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Wikner, Joakim
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Defining solution spaces for customizations2018In: Advances in Production Management Systems. Production Management for Data-Driven, Intelligent, Collaborative, and Sustainable Manufacturing. APMS 2018 / [ed] Ilkyeong Moon, Gyu M. Lee, Jinwoo Park, Dimitris Kiritsis, Gregor von Cieminski, Cham: Springer, 2018, Vol. 535, p. 95-100Conference paper (Refereed)
    Abstract [en]

    Customization in different flavors have been identified as an important differentiator if low-cost competitiveness is not viable. To provide a customer unique solution is however not the same as providing a solution that is designed and individualized for a particular delivery to a customer. These two cases are illustrations of how customer requirements may be fulfilled differently depending on the match between stated requirements and the solution offered. The range of solutions that can be offered is represented by a solution space consisting of either predefined or postdefined solutions. Predefined refers to solutions that are defined before commitment to a customer and postdefined refers to solutions that are defined after commitment to a customer. Both cases are constrained by a boundary of possible solutions but the postdefined solutions provide opportunities for bounded innovation beyond what the predefined solutions can provide. Combining the properties of the different solution spaces provides not only an operational definition of customization but also supports in identifying strategic opportunities for extending the solutions and types of customizations a business provides. 

  • 72.
    Larsson, Philip
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Sörman, Noah
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Multiklassificering av reservdelar: En fallstudie om anskaffningsstrategi och lagerstyrning2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syfte – Syftet med studien är ”…att undersöka hur anskaffning av reservdelar kan effektiviseras, utifrån multipla klassificeringsaspekter”. För att besvara syftet har tre frågeställningar formulerats: 1. Vilka aspekter är viktiga vid anskaffning av reservdelar? 2. Hur kan reservdelar klassificeras utifrån aspekterna? 3. Vilka anskaffningsstrategier kan tillämpas på de olika kategorierna av reservdelar? Metod – Studien utfördes som en fallstudie där målet var att studera ett fallföretags processer i deras naturliga sammanhang. Studiens data insamlades via en dokumentstudie samt tre intervjuer med administrativ personal vilket användes tillsammans med tidigare akademisk litteratur. Resultat – Både tidigare teori och insamlad empiriska data pekade på fyra aspekter att beakta vid anskaffning av reservdelar; kriticitet, ledtid, efterfrågan och kostnad. Reservdelarna kunde utefter de fyra beskrivna aspekterna separat tilldelas en klassificering, där flera metoder kombineras till en multiklassificering-modell. Efter klassificering möjliggjordes utformningen av olika anskaffningsstrategier med lämpliga lagerpolicyers, partiformningsmetoder, orderpunkter och övervakningsmetoder för diverse kategori, för att effektivisera lagerstyrningen. Implikationer – Studiens resultat visar en möjlig kombination för att utföra en multiklassificering baserad på kriticitet, ledtid, efterfrågan och kostnad. En sådan klassificering kan hjälpa företag som är starkt beroende av reservdelar att veta vilka reservdelar som mest fokus bör läggas på i anskaffningen. Begränsningar – Studien innefattade enbart ett företag vilket reducerar dess generaliserbarhet. Fallföretaget var dessutom I underhållsbranschen vilket medförde att reservdelar användes till att underhålla kunders produkter och inte egen utrustning.

  • 73.
    Leed, Mathilde
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Connman, Maja
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Effektivisering av materialflöde via lagerlayout: En fallstudie på ett mindre underhållsföretag2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose - The purpose of this study is to evaluate the non value creation which can occur within smaller maintenance companies’ warehouses. Utilizing a status analysis potential solutions as well as deficiencies will be found. Two issues have been created to answer the purpose; they are.

    1. Which parameters are vital for a well-functioning warehouse connected to smaller maintenance companies’?

     

    1. What aspects are important to take into consideration for restructuring of a warehouse layout for smaller maintenance companies’?

    Method – A pre-study was conducted at the case company, a smaller maintenance company for vehicles, to create a greater understanding of the company's problem area. In order to answer the two issues due to the purpose of this study, a case study was conducted. The case study consisted of a literature study, an interview, an observation and a document study. Six interviews were conducted with seven respondents to study the case companies current and preferred state. Two observations were conducted, of which one is the basis for a spaghetti-diagram the other was used to ascertain the collected data coincided with reality.

    Results – The choice of strategies and principles is of significance for a well-functioning storage, a combination of multiple principles is preferred also for smaller maintenance warehouse set storage location is preferable since it enables a well-known storage layout for the coworkers. This in turn creates non value creation activities can be reduced. This, in combination with classifying articles in the shape of an ABC-analysis, family groups, modern storage layout, popularity and similarities etc. Furthermore, a correct removal of articles is essential for a well-functioning storage. Utilizing a company's work power can result in non value creation activities being reduced or be used more efficiently, this being one issue for the case company.

    There are multiple aspects to consider during restructuring of a storage layout. Knowledge of the product which is being stored and what will potentially be stored is essential for the company. By identifying articles, the company will be able to create a new storage layout. A maintenance company should to execute an ABC-analysis and a Kraljics matris to create an overview of what is being stored. When choosing storage methods, strategies and principles are complimentary to each other and the company's internal functions. For smaller maintenance companies’ storage has restrictions regarding storage space which in turn necessities thorough survey of articles.

    Implications – The case study is based upon well-known theories within the subject of logistics and warehousing. New theories are not presented in the study; the authors however consider finding a lack of how the existing theories can be linked to warehousing operations for a maintenance company. The conducted study can be replicated in terms of work, however, the chosen strategies and principles are selected specifically according to the circumstances of the case company. Whit theory as a pillar it has justified why the material flow is not optimal and which theories are considered to be compatible with the case company.

    Limitations – The study was conducted as a one-case study. If the study had instead involved more companies, it had resulted in a multiple-case study which had generated in increased generalizability in the case study. The case study is limited to the internal material flow on the case companies warehouse. A larger number of interviews and observations could have led to increased reliability, as common deficiencies and potential solutions had resulted in greater credibility.

  • 74.
    Lennartsson, Martin
    et al.
    Jönköping University, School of Engineering, JTH, Civil Engineeering and Lighting Science.
    Bäckstrand, Jenny
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Getting the most out of a collaborative research project – Cross industry design for a holistic view and increased learning2018In: Proceedings of the 34th Annual ARCOM Conference, 3-5 September 2018, Belfast, UK / [ed] C. Gorse, & C. J. Neilson, Association of Researchers in Construction Management (ARCOM), 2018, p. 526-535Conference paper (Refereed)
    Abstract [en]

    Lately, collaborative research has gained recognition. The balance between scientific rigour and practical relevance is a continuing issue within construction management research. The purpose of this paper it to describe a cross-industry and cross disciplinary approach to co-creation of knowledge through a collaborative research approach. A collaborative research project on the topic communication regarding customer specific demands is presented using a model with two interacting cycles for knowledge creation. Two construction companies, a housing company with off-site manufacturing and a small subcontractor manufacturing street doors and front doors, are participating. Four other companies within mechanical manufacture, telecom and consultancy are involved. To engage the companies, the project emphasizes activities not adding any contribution to academic production. Networking, industrial education, publications in trade journals, participation in trade fairs etc. might be essential to convince the industry of the practical relevance. The findings prove that applied research does not need to be isolated to specific industries or disciplines, as the collected data are applicable to the different participating companies' despite of their differences. 

  • 75.
    Liljegren, Filip
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Lövstedt, Marcus
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Utveckling av metoder för utlastningsytor: En analys för hur utlastningsytor kan standardiseras och effektiviseras2019Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of this study has been to analyse how activities on loading spaces can be standardized and more effective. The following two questions have been chosen to answer the purpose of the study.

    1. Which activities are currently being performed in a disadvantageous manner on loading spaces?

    2. Which improvements can be made to enable optimization on loading spaces?

    Method – A pilot study was conducted at a fall company to identify the purpose to the study and its research questions. The case study was conducted in the form of a onecase design since case study was conducted at only one company. The case study consisted of observations, interviews and document studies. In order to design a theoretical framework as a theoretical basis of the study, a literature review was made. The literature review gave a background to theories in Lean, 5S, Standardized work, Muscle memory, ABC analysis, Poka-Yoke, Warehouse layout and Process mapping.

    Findings – The study presents several activities that are performed in a disadvantageous way. Examples of these activities are variation in placement of sorting codes, inbound goods or consumables on the loading space and plural wastes connected to a scanning process. An ABC analysis of sorting codes, implementation of 5S and standardized work together with has led to a finding who shows the correlation between the abovementioned methods and how it leads to a standardized and effective work on the loading space.

    Implications – Based on an existing problem, the study has been based on previously known theories and methods in the areas of inventory and logistics. The study do not present any new theory in these areas but shows the correlations between different methods to standardize and make loading spaces more effective. The correlation between the methods has led to a standardized work process and guideline for how a loading space can be designed which is a relatively unexplored area.

    Limitations – The study was conducted at a fall company based on their problems at the loading space. A benchmarking within a similar business could increase the understanding of the problems at loading spaces and thus increase generalization further. In the document study have some statistics concerning sorting codes been unspecified, which may have affected the ABC classification. Further does the study only cover activities on the loading space. Activities earlier in the flow have not been taken into consideration which could lead to more solutions to the purpose of the study.

    Keywords – Loading space, 5S, Standardized work, ABC classification, Wastes, Sorting code, Pallets, Visual aids, Scanning

  • 76.
    Lindberg, Malin
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hoffman, William
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Effektivisering av reningsverk: En studie om hur resursanvändningen i reningsverk kan effektiviseras2019Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesis
    Abstract [en]

    Purpose: The purpose of the study was "To map out how resource use in treatment plants can be made more efficient" in companies with treatment plants as a support process. To answer the aim of the study, two research questions have been established: "How can treatment plants be systematically mapped out?" and "How can resource use be made more efficient?".

    Method: A case study was conducted to get a holistic perspective and to collect as comprehensive information as possible. The data collection methods used in the study were: observation, interview, document studies and literature studies.

    Findings: Through theory and empirical data, an analysis was made to be able to answer the study's purpose and research questions. The result showed that Lean could be used to map treatment plants. Furthermore, factors that affect the efficiency of resource use have been identified. These factors consisted of the treatment plant flow, equipment, capacity, layout, technology, degree of standardization and manual handling.

    Theoretical contribution: The study's theoretical contribution is that Lean philosophy, with its tools and methods, can be used to map and study the flow in treatment plants. Factors for how resource use can be made more efficient have also been identified.

    Empirical contribution: A flow chart of the treatment plant process has been established and a spaghetti diagram was made for how the employee who works in the treatment plant moves to perform his or her duties. Further has information from observations, interviews, document studies and literature studies provided an understanding of the company where the treatment plant is located. Finally, a table has been compiled for which factors affect the efficiency of resource use. These factors can be of use to companies with treatment plants as support processes, but also companies with other types of support processes, when making their resource use more efficient.

  • 77.
    Linnéusson, Gary
    et al.
    University of Skövde, School of Engineering Science, Skövde, Sweden.
    Ng, Amos H. C.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Aslam, Tehseen
    University of Skövde, School of Engineering Science, Skövde, Sweden.
    Relating strategic time horizons and proactiveness in equipment maintenance: A simulation-based optimization study2018In: Procedia CIRP, Elsevier, 2018, p. 1293-1298Conference paper (Refereed)
    Abstract [en]

    Identifying sustainable strategies to develop maintenance performance within the short-termism framework is indeed challenging. It requires reinforcing long-term capabilities while managing short-term requirements. This study explores differently applied time horizons when optimizing the tradeoff between conflicting objectives, in maintenance performance, which are: maximize availability, minimize maintenance costs, and minimize maintenance consequence costs. The study has applied multi-objective optimization on a maintenance performance system dynamics model that contains feedback structures that explains reactive and proactive maintenance behavior on a general level. The quantified results provide insights on how different time frames are conditional to enable more or less proactive maintenance behavior in servicing production.

  • 78.
    Lundmark, Micaela
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, Madelene
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Övergång till en projektbaserad organisation: En förändringsresa hos IT-företaget Qsys Sverige AB2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syfte–Studien ämnar undersöka hur arbete i projektform kan implementeras i en mindre organisation inom IT- och mjukvarubranschen. För att besvara studiens syfte utformades två frågeställningar:

    • Hur kan en organisation effektiviseras genom arbete i projekt?
    • Vilka metoder finns det för att effektivisera projektarbete i en organisation? 

    Metod–En förstudie genomfördes för att ge författarna en bild av studiens problemområde, samt för att forma studiens syfte och frågeställningar. För att besvara frågeställningarna och därmed uppfylla studiens syfte utfördes en fallstudie på en mindre organisation inom IT-branschen, Qsys Sverige AB. Qsys har påbörjat en organisatorisk förändring för att klara av omvärldens ökade krav. Det här medför en mer omfattande projekthantering, som leder till behovet av en tydlig struktur inom projekten. Vidare genomfördes en litteraturstudie för att forma det teoretiska ramverket som behandlar områden som organisationsteori, projekt och förändringsledning. Därefter genomfördes en insamling av empirisk data genom intervjuer och dokumentstudier. En sammankoppling av studiens teoretiska ramverk och empiri genererade studiens analys som slutligen genererade ett resultat. 

    Resultat–I studien har ett antal brister i Qsys Sverige AB:s hantering av projekt belysts. Bristerna leder till ineffektivitet i organisationen som kan leda till exempelvis högre kostnader och mindre produktivitet. För att förbättra bristerna bör organisationen införa en projektmodell anpassad efter dess krav och behov. Då de är en IT-organisation bör de arbeta agilt för att kunna hantera de ofta komplexa uppgifterna. De bör även definiera tydliga roller för att undvika förvirring angående vem som gör vad. Vidare är det vid en organisatorisk förändring viktigt att beakta förändringens utfall i ett tidigt skede, för att undvika att problem uppdagas när förändringen redan har implementerats.

    Implikationer– Studien bidrar till ny teori genom att lyfta en organisatorisk förändringslednings påverkan på arbete i projekt, som anses vara ett outforskat område. Studien lyfter även aspekter som organisationer inom IT-branschen bör beakta vid implementering av primärt arbete i projektform. 

    Det empiriska bidraget studien medför är information och kunskap kring hur en projektbaserad organisation bör implementeras. Ännu ett empiriskt bidrag, till mindre organisationer inom IT-branschen där arbete i projektform är dominant, är vikten av struktur, standardiserade dokument samt definierade roller i projekten för att arbeta så effektivt som möjligt. 

    Begränsningar–Studien ämnar undersöka hur arbete i projektform kan implementeras. Studien kommer enbart att fokusera på mindre organisationer inom IT-branschen och dess projektavdelning.

  • 79.
    Lättilä, Lauri
    et al.
    SimAnalytics Oy, Helsinki, Finland.
    Kortelainen, Samuli
    Department of Industrial Engineering and Management, LUT School of Business and Management, Lappeenranta University of Technology, Lappeenranta, Finland.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Department of Industrial Engineering and Management, University of Gävle, Sweden.
    Assumptions for inventory modelling: insights from practice2019In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 8, no 2, p. 147-166Article in journal (Refereed)
    Abstract [en]

    Many types of models have been developed to analyse multi-echelon supply chains. These models tend to rely on certain assumptions which might be too restrictive to be used in practical applications. In this paper we present a decision support system developed for a manufacturing company to aid decision making in both manufacturing and distribution strategy. The model is based on the assumptions of the decision-makers instead of relying on a pre-existing model architecture, which guarantees that the assumptions made are not too restrictive for practical use. The decision support system is based on agent-based modelling. The model was done in close co-operation with the personnel from the case company, and emphasis was based on how the company can use the model in decision making without requiring any special expertise in developing the supply chain alternatives. By using agent-based modelling we were able to take the central assumptions into account and create a decision support system, which the supply chain manager can use to evaluate various supply chain alternatives.

  • 80.
    Löfblad, Simone
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Bringevall, Madeleine
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Det transformativa ledarskapet, en självklarhet! Eller?: En kvalitativ intervjustudie med fokus på ledares inverkan på den psykosociala arbetsmiljön2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Purpose – The purpose with the study is “To investigate the relationship between leadership and good psychosocial work environment with employees”. To answer the purpose with the study, the purpose has been broken down to three questions as below.

    1. What do leaders in companies with good psychosocial work environment see as a good leadership and less good leadership?

    2. What does the leader of a company with a good psychosocial work environment do to make the individual motivated in their work?

    3. How is leadership characterized by the different companies with good psychosocial work environment?

    Method – The study is a qualitative interview study with an inductive approach where theory and empirical data are collected and compared analytically during the process. The theory was collected using literature studies. The collected data was compiled from five different interviews with five different leaders from selected companies. The interviews were transcribed, and a coding process was performed to select the most relevant parts for the analysis.

    Findings – The perception was that several of the leaders had developed in their role and seemed to have gone from a transactional leadership to a transformative, since the transformative is often based on the transactional.

    What can be explained after the analysis is that motivation factors such as encouragement/ attention, relationship with manager and colleagues are required, as well as personal development at the forefront of having a good psychosocial work environment, but in order to be able to focus on the motivational factors, the hygiene factors are actually an important part to be able to achieve this spirit.

    The transformative leadership was described by all companies, some by that sense, others by similar but the description was the same. The focus is on the employee's needs and the leadership is based on that.

    The conclusion drawn in this study is that the transformative leadership may seem like the obvious leadership, but the fact is that it does not always fit in all situations. Situational leadership lasts the longest and gives individuals the opportunity to be motivated and developed according to their needs. Hence, flexible leadership is what should be pursued.

    Implications – Practical contribution from the study is how flexible leadership best develops motivation among employees. Despite various backgrounds, a common image of good leadership can be achieved with different ways to do so. The theoretical contribution is that the study has found a relationship between transactional, transformational and situational leadership, where the transformative is what should be used broadly in a leadership.

    Limitations – The study is limited to companies with more than 600 employees, and only manufacturing companies. No employees have been interviewed in the study, which limits the study to the leaders' perspective.

    Keywords – Transactional Leadership, Transformational Leadership, Psychosocial Work Environment, Situational Leadership, Motivation, Job Satisfaction

  • 81.
    Murillo-Oviedo, Ana Beatriz
    et al.
    National University of Costa Rica, Heredia, Costa Rica.
    Pimenta, Márcio Lopes
    Federal University of Uberlândia, Uberlândia, MG, Brazil.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Reitsma, Ewout
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Achieving market orientation through cross-functional integration2019In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 12, no 3, p. 175-185Article in journal (Refereed)
    Abstract [en]

    The purpose of this study is to understand how cross-functional integration contributes to the market orientation of a company that strives to increase market responsiveness. A case study in the Brazilian beverages industry was conducted and empirical data was collected through fourteen in-depth interviews from various functions within the company. The findings indicate that cross-functional integration enables the company to achieve market orientation through two main processes: product launch and customer complaints. Cross-functional integration enables a company to disseminate knowledge about organizational dynamics at both departmental and individual levels, to generate interdependency, to improve the awareness about the internal needs, and to improve the internal knowledge about the customer. This study shows that practitioners need to establish cross-functional integration, as it contributes to the market orientation of a company. Internal knowledge enables practitioners to create value through products and services, while still preserving the corporate image. It also shows that cross-functional teams and meetings are necessary to achieve market orientation in a company.

  • 82.
    Nafisi, Mariam
    et al.
    School of Innovation, Design and Engineering, Mälardalen University, Eskilstuna, Sweden.
    Wiktorsson, Magnus
    School of Innovation, Design and Engineering, Mälardalen University, Eskilstuna, Sweden.
    Rösiö, Carin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. School of Innovation, Design and Engineering, Mälardalen University, Eskilstuna, Sweden.
    Granlund, Anna
    School of Innovation, Design and Engineering, Mälardalen University, Eskilstuna, Sweden.
    Manufacturing engineering requirements in the early stages of new product development — A case study in two assembly plants2019In: Advanced applications in manufacturing engineering / [ed] M. Ram & J. P. Davim, Elsevier, 2019, p. 141-167Chapter in book (Refereed)
    Abstract [en]

    The interface between the product development function and the manufacturing function is one key dimension in new product development (NPD) projects. Hard and soft requirements for manufacturability are defined and communicated to product development teams early in the NPD project to ensure the new products are fit for the manufacturing system. In this chapter, we determined what requirements are important for a manufacturing system and how these requirements are handled during an NPD project by analyzing two industrial cases. The results showed that requirements communicated from the manufacturing function to the design function had different sources and effects on different aspects of the manufacturing system. They were communicated and integrated to various degrees and through various mechanisms. There was a tendency to rely on the personal and verbal communication of requirements, as opposed to using more formal structured methods. This way of working was sufficient when product change was incremental and not radical. The case studies showed that the manufacturing function needed to employ more efficient methods to define and communicate their requirements in large and complex NPD projects.

  • 83.
    Netz, Joakim
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Svensson, Martin
    Blekinge Institute of Technology, Department of Industrial Economics, Karlskrona, Sweden.
    Brundin, Ethel
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Center for Family Enterprise and Ownership (CeFEO).
    Business disruptions and affective reactions: A strategy-as-practice perspective on fast strategic decision making2019In: Long range planning, ISSN 0024-6301, E-ISSN 1873-1872Article in journal (Refereed)
    Abstract [en]

    This study examines management teams' work in making fast strategic decisions under extreme time pressure. Focusing on affective reactions as behavioural responses to business disruptions due to unforeseen events, we elaborate the strategy-as-practice perspective by drawing upon qualitative and quantitative datasets collected from 39 sites in a corporate setting over three consecutive phases during a four-year period. The data show two types of patterns: intensity-focused and type-focused affective reactions in management teams' use of management tools as part of mental shortcuts when making fast decisions. These patterns are contingent on whether the teams functioned in contexts that had previous experience of management of similar unforeseen events. Affective reactions in the use of tool-based mental shortcuts unveil a mechanism of practices that explains middle management teams’ strategic actions during business disruption due to unforeseen events. While research predominantly suggests that affect is “bad” for management teams in crisis-related contexts, we find that this view is misleading. Affective reactions not only hinder but also aid crucial information exchanges between middle management teams and corporate levels while making strategic decisions under extreme time pressure. Therefore, we propose a reconceptualized view of managing fast strategic decision making and discuss the implications for theory and practice.

    The full text will be freely available from 2022-08-17 00:00
  • 84.
    Nyström, M. E.
    et al.
    Karolinska Institutet, Stockholm, Sweden and Umeå University, Umeå, Sweden.
    Karltun, Johan
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Keller, Christina
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Andersson Gäre, Boel
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare). Jönköping University, School of Health and Welfare, HHJ. ARN-J (Aging Research Network - Jönköping).
    Collaborative and partnership research for improvement of health and social services: researcher’s experiences from 20 projects2018In: Health Research Policy and Systems, ISSN 1478-4505, E-ISSN 1478-4505, Vol. 16, article id 46Article in journal (Refereed)
    Abstract [en]

    Background

    Getting research into policy and practice in healthcare is a recognised, world-wide concern. As an attempt to bridge the gap between research and practice, research funders are requesting more interdisciplinary and collaborative research, while actual experiences of such processes have been less studied. Accordingly, the purpose of this study was to gain more knowledge on the interdisciplinary, collaborative and partnership research process by investigating researchers’ experiences of and approaches to the process, based on their participation in an inventive national research programme. The programme aimed to boost collaborative and partnership research and build learning structures, while improving ways to lead, manage and develop practices in Swedish health and social services.

    Methods

    Interviews conducted with project leaders and/or lead researchers and documentation from 20 projects were analysed using directed and conventional content analysis.

    Results

    Collaborative approaches were achieved by design, e.g. action research, or by involving practitioners from several levels of the healthcare system in various parts of the research process. The use of dual roles as researcher/clinician or practitioner/PhD student or the use of education designed especially for practitioners or ‘student researchers’ were other approaches. The collaborative process constituted the area for the main lessons learned as well as the main problems. Difficulties concerned handling complexity and conflicts between different expectations and demands in the practitioner’s and researcher’s contexts, and dealing with human resource issues and group interactions when forming collaborative and interdisciplinary research teams. The handling of such challenges required time, resources, knowledge, interactive learning and skilled project management.

    Conclusions

    Collaborative approaches are important in the study of complex phenomena. Results from this study show that allocated time, arenas for interactions and skills in project management and communication are needed during research collaboration to ensure support and build trust and understanding with involved practitioners at several levels in the healthcare system. For researchers, dealing with this complexity takes time and energy from the scientific process. For practitioners, this puts demands on understanding a research process and how it fits with on-going organisational agendas and activities and allocating time. Some of the identified factors may be overlooked by funders and involved stakeholders when designing, performing and evaluating interdisciplinary, collaborative and partnership research.

  • 85.
    Oprime, Pedro Carlos
    et al.
    Production Engineering Department, Federal University of São Carlos, São Carlos, Brazil.
    Pimenta, Márcio Lopes
    School of Business and Management, Federal University of Uberlândia, Uberlândia, Brazil.
    Jugend, Daniel
    Production Engineering Department, São Paulo State University (UNESP), Bauru, Brazil.
    Andersson, Roy
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Financial impacts of innovation in Six Sigma projects2019In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to present empirical evidence about the relationship between the characteristics of Six Sigma projects, as drivers of innovation, and financial performance at organisational and operational levels. The findings were obtained through the analysis of 83 projects of a big automobile corporation, carried out in its industrial plants operating in North America, Europe, and South America. Statistical treatments were performed to analyse the occurrence of several project characteristics, such as areas focus, innovativeness of change, tools used, and average duration of the project. There was an indication that longer Six Sigma projects that involve more people are those that produce the best financial results. Statistical evidence was obtained to affirm that Six Sigma enhances the capacity to address incremental innovation, and that the adoption of Six Sigma impacts directly on financial performance. There is no statistical evidence that Six Sigma enhances the capacity to address radical innovation and that the number of tools used affects the project?s financial result. Most of the projects studied presented basically incremental innovations; however, radical projects have a greater financial impact when applied to the design and redesign of new products and processes.

  • 86.
    Pahlberg, Tobias
    et al.
    Luleå University of Technology, Campus Skellefteå, Skellefteå, Sweden.
    Thurley, Matthew
    Luleå University of Technology, Luleå, Sweden.
    Popovic, Djordje
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Hagman, Olle
    Luleå University of Technology, Campus Skellefteå, Skellefteå, Sweden.
    Crack detection in oak flooring lamellae using ultrasound-excited thermography2018In: Infrared physics & technology, ISSN 1350-4495, E-ISSN 1879-0275, Vol. 88, p. 57-69Article in journal (Refereed)
    Abstract [en]

    Today, a large number of people are manually grading and detecting defects in wooden lamellae in the parquet flooring industry. This paper investigates the possibility of using the ensemble methods random forests and boosting to automatically detect cracks using ultrasound-excited thermography and a variety of predictor variables. When friction occurs in thin cracks, they become warm and thus visible to a thermographic camera. Several image processing techniques have been used to suppress the noise and enhance probable cracks in the images. The most successful predictor variables captured the upper part of the heat distribution, such as the maximum temperature, kurtosis and percentile values 92–100 of the edge pixels. The texture in the images was captured by Completed Local Binary Pattern histograms and cracks were also segmented by background suppression and thresholding. The classification accuracy was significantly improved from previous research through added image processing, introduction of more predictors, and by using automated machine learning. The best ensemble methods reach an average classification accuracy of 0.8, which is very close to the authors’ own manual attempt at separating the images (0.83).

  • 87.
    Panova, Yulia
    et al.
    Department of E-Commerce, Luoyang Normal University, Luoyang, China.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Department of Industrial Engineering and Management, University of Gävle, Gävle, Sweden.
    Managing supply chain risks and delays in construction project2018In: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 118, no 7, p. 1413-1431Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to investigate models and methods for managing supply chain risks and delays in construction projects.

    Design/methodology/approach: The study mainly employs quantitative analysis in order to identify disruptions in construction supply chains. It also uses paradigms of simulation modeling, which are suitable for risk assessment and management. Both qualitative and quantitative data were collected through a literature review and details of specific construction projects, respectively. A dynamic modeling method was used, and the model was provided with an event-based simulation. Simulation modeling was used to measure the performance of the system.

    Findings: The study shows the benefits of applying the dynamic modeling method to a construction project. Using event-based simulation, it was found that construction delays influence both the magnitude and the probability of disruption. This method contributes to the existing theoretical foundations of risk management practices, since it also considers the time factor. This method supplements the Monte Carlo statistical simulation method, which has no time representation. Using empirical analysis, the study proposes increasing the safety stock of construction materials at the distribution center, so as to mitigate risks in the construction supply chain.

    Research limitations/implications: The research considers a single case of a hypothetical construction project. The simulation models represent a simple supply chain with only one supplier. The calculations are based on the current economic scenario, which will of course change over time.

    Practical implications: The outcomes of the study show that the introduction of a safety stock of construction materials at the distribution center can prevent supply chain disruption. Since the consideration of risks at all stages of construction supply chain is essential to investors, entrepreneurs and regulatory bodies, the adoption of new approaches for their management during strategic planning of the investment projects is essential.

    Originality/value: This dynamic modeling method is used in combination with the Monte Carlo simulation, thus, providing an explicit cause-and-effect dependency over time, as well as a distributed value of outcomes. 

  • 88.
    Panova, Yulia
    et al.
    Department of E-Commerce, Luoyang Normal University, China.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Krasinskaya, Julia
    Department of Logistics and Commerce, Faculty of Railway Operation and Logistics, Emperor Alexander i St. Petersburg State Transport University, Saint Petersburg, Russian Federation.
    Mitigating the break-of-gauge problem in international transportation corridors2018In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 7, no 2, p. 124-146Article in journal (Refereed)
    Abstract [en]

    The purpose of this study is to investigate technologies for mitigating the break-of-gauge problem at the border crossing points in international transportation corridors. This issue has been examined through a literature review. The research revealed three technologies for mitigating the break-of-gauge problem, including trans-shipment operations, removable coach bogies and variable bogie axles. The medium-term solution would be more rapid trans-shipment operations in the railway container terminals while the long-term solution would be adjustable bogie axles. This could reduce lead-time and improve the overall productivity and competitiveness of international corridors and in turn lead to reduced logistics costs for companies using this transportation alternative.

  • 89.
    Patriksson, Ola
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Piscoran, Alin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Analys av intern förädlingskedja: En flödesstudie i processindustrin2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Utgångspunkten i examensarbetet är flödesmässiga förbättringar. Vid kontakt med fallföretaget presenterades en för företaget viktig produkt. Värdeflödeskedjan för denna produkt går genom flera värdeadderande processer, samt flera icke värdeadderande aktiviteter, vilka företaget önskar kartlägga. Dessa aktiviteter utgörs både av icke värdeskapande, men nödvändiga, aktiviteter, likväl som rena slöserier. Därmed är studiens syfte:

    Att kartlägga det interna flöde produkten följer, i syfte att identifiera och minimera icke värdeskapande aktiviteter, för att slutligen utifrån teorin utforma förslag på flödesmässig effektivisering och förbättring

    För att besvara syftet har två frågeställningar formulerats:

    ”Hur ser värdeflödet för aktuell produkt ut i nuläget, samt vilka slöserier kan identifieras?” samt, baserat på den första:

    ”Vilka aktiviteter kan uteslutas utan att kundens förväntningar påverkas negativt samt vilka förslag kan ges utifrån teorin för att effektivisera och förbättra flödet?”

    Frågeställningarna har besvarats genom analys av empiriskt material insamlat genom dokumentstudier, intervjuer samt observationer.

    Studiens resultat går i linje med de centrala teorierna inom konceptet Lean, vilket anammats och praktiseras av verksamheter av vitt skilda karaktärer. Utifrån den genomförda värdeflödesanalysen för aktuell produkt identifierades slöserier i det logistiska flödet, vilka analyseras och avhandlas. Utifrån den genomförda värdeflödesanalysen har förslag på önskat framtida läge formulerats och illustrerats med grund i befintlig processgruppering och - indelning, i vilken slöserierna minimerats.

    Utifrån studiens empiriska material och resultat skönjas ett utbildningsbehov i organisationen. Genom att öka den teoretiska och praktiska förståelsen för centrala delar, begrepp och verktyg inom konceptet Lean kan förbättringar inom företagets internlogistik uppnås, och i förlängningen, enligt teorin, för hela företaget.

    Arbetets flödesövergripande perspektiv medför vissa begränsningar. De ingående värdeadderande processerna har inte analyserats djupare än till deras flödesmässiga påverkan i form av takt och cykeltid, då detta är av processteknisk karaktär.

  • 90.
    Popovic, Djordje
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Off-site manufacturing systems development in timber house building: Towards mass customization-oriented manufacturing2018Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The need for housing in Sweden has been showing a constant increase over the past couple of years. However, this situation might change in 2018 since there are indications that the increase in demand will reach its peak. On the other hand, the use of timber as a load bearing structure has become more popular in the multi-family house building sector. It is competing with concrete and steel frames, and its market share might even reach 50% by the year of 2025. Adding the involvement of customers in house design decisions and a high level of customization, the conclusion is that timber house building must continue the development towards mass customization. There is a lack of knowledge on how mass customization is developed and implemented regarding off-site manufacturing systems. In this thesis, a contribution is made to manufacturing system development in timber house building by proposing a novel approach to aligning off-site manufacturing systems to the requirements of production strategy, market needs, product design, and manufacturing processes. The proposed conceptual framework is a synthesis of the knowledge gained from three empirical studies and different methods found in theories of changeable manufacturing systems, mass customization, and manufacturing system development. The research purpose addressed by the presented work, is to increase the knowledge on how the development potential of off-site manufacturing systems can be identified in mass customization-oriented timber house building. Case study research was applied to gather the empirical data. The data collection and analysis methods used in the empirical studies can be useful when discussing the potential improvements. However, these data are not comprehensive enough in terms of presenting a holistic view of off-site manufacturing and consideration of the market as well as variation in product and processes. Therefore, a comprehensive set of requirements is proposed in the conceptual framework together with a step by step description of how the development potential of off-site manufacturing systems can be identified.

  • 91.
    Popovic, Djordje
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Rösiö, Carin
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Product and manufacturing systems alignment: a case study in the timber house building industry2019In: 10th Nordic Conference on Construction Economics and Organization / [ed] Irene Lill & Emlyn Witt, Emerald Group Publishing Limited, 2019, p. 357-364Chapter in book (Refereed)
    Abstract [en]

    Purpose

    The purpose of the study was to investigate the alignment between current product and manufacturing systems and how it could be achieved.

    Design/Methodology/Approach

    Case study research method was chosen for the collection and analysis of empirical data. The data was of qualitative nature and was collected using research techniques such as observations through video recordings of processes, documents and open and semi-structured interviews.

    Findings

    The variation of outer side sub-element of the exterior wall element was found to not be aligned with its corresponding assembly. A hybrid assembly of outer side sub-elements characterised by flexibility and reconfigurability can be developed.

    Research Limitations/Implications

    The study is limited to the exterior wall element and corresponding manufacturing system. Practical Implications The presented approach was formulated with the aim to be used both for the analysis of existing products and manufacturing systems as well as for the design of new manufacturing systems.

    Originality/Value

    So far, this is the first study in the context of timber house building where the alignment between product and manufacturing systems was investigated by considering product variety and flexibility of manufacturing systems.

  • 92.
    Popovic, Djordje
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Thajudeen, Shamnath
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design, JTH, Product design and development (PDD).
    Vestin, Alexander
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Smart manufacturing support to product platforms in industrialized house building2019Conference paper (Refereed)
    Abstract [en]

    Swedish house building companies currently face many challenges in terms of fluctuating market demand, need for flexible product offering, non-uniform governmental regulations, high costs, and long lead times. These challenges affect both internal and external efficiency of companies. Product platforms have been used for more than a decade in this industry to improve both internal and external efficiency. However, the industry is still criticized for its inefficient and costly process. Smart manufacturing has emerged as means to improve the efficiency of internal processes and the question is if and how smart manufacturing can complement and support product platforms in industrialized house building. The aim of this study is to explore the potential of smart manufacturing to complement and support product platforms in theory and practice in the context of industrialized house building. A literature review and a multiple case study were chosen to fulfill the study objective. In total fourteen semi-structured interviews were conducted in two timber house building companies. The data was analyzed within and across cases using four platform assets for categorization: components, processes, knowledge and relationships. The results show that the smart manufacturing technologies are in both theory and practice mainly supporting the process platform asset through developing vertical and horizontal IT systems integration, definition and digitalization of flexible building systems, and transferring explicit drafting and engineering knowledge into parametric modelling tools.

  • 93.
    poutiainen, hampus
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Sigvant, Simon
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Vägen till gynnsam returlogistik: En enfallsstudie på Ikea DC2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract Purpose – The purpose of the study is to identify key-factors for the development of reverse logistics in a distribution central. The study should contribute to cover the knowledge gap that is the problem area: development of reverse logistics in a distribution central. This, since former research primarily deal with the problem area: development of reverse logistics between costumer and focal firm. The purpose of the study has been broken down into two research questions. The first one deals with which forces that affect the development of reverse logistics in a distribution central. Further, important factors for the development of reverse logistics in a distribution central will be identified.

    Method – The method for the study is an one case study since only one process will be studied. Also, to be able to obtain more profound knowledge within the problem area. The chosen business case is named Ikea distribution central and is located on the industrial area Torsvik. The company is active on the furniture market. The literature collection has been done through four different methods which are: recommendations of search words, recommendations of articles, database searches and snowball sampling. Further, the data collection has been made through interviews, document studies and observations. Finally, the internal validity of the study is high under the circumstance that theories regarding the development of reverse logistics based on B2C is considered to be applicable on the problem area which is based in B2B. Further, the external validity of the study is considered to be low since only one business case was studied. Although, the theory and empiricism of the study has been analysed which in turn strengthens the external validity.

    Findings – With the collected theories and empiricism as background the authors has produced a basis on which key-factors that are important for the development of reverse logistics in a distribution central. The key-factors that were identified as important and should be taken under consideration is: driving- and hindering forces for the development of reverse logistics in a distribution central, the primary causes of reverse logistics in a distribution central, return avoidance, gatekeeping, supplier relationship management and green logistics. Further, it was discovered that a big factor for a favourable development of reverse logistics in a distribution central was continuous training of the personal simultaneously as the development of the reverse logistics process.

    Implications – Through the analysis of the study it became clear that a big amount of hinders that can occur in association with the development of reverse logistics, comes as a result of the gap in understanding between the management and the operating core. With this as background the authors of the study recommends that whenever a process is developed, great importance should be added in developing the personal working in the process.

    Limitations – The limitations which lowers the internal validity and in turn the credibility of the study is that many of the theories used in the study is based on B2C. Another limitation is the choice of one case study since the research questions aimed at obtaining general conclusions.

    Keywords – Reverse logistics, Return management, Return avoidance, Gatekeeping, Supplier relationship management, Green logistics, Distribution central

  • 94. Pulles, N.
    et al.
    Bäckstrand, Jenny
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Idling, P.
    Akdemir, O.
    Reputational value: how buyer status and supplier awards affect supplier performance2018Conference paper (Refereed)
  • 95.
    Reitsma, Ewout
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Critical success factors for ERP system implementation: A user perspective2018In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 30, no 3, p. 285-310Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective.

    Design/methodology/approach

    The research was conducted in two successive steps. First, a literature review was conducted to derive CSFs for ERP system implementation. Second, a survey was conducted to evaluate the importance of these CSFs from a user perspective. Data were collected through a questionnaire that was distributed within a German manufacturer and was developed based on the CSFs found in the literature. Gray relational analysis (GRA) was used to rank the CSFs in order of importance from a user perspective.

    Findings

    The findings reveal that users regard 11 of the 13 CSFs found in the literature as important for ERP system implementation. Seven of the CFSs were classified as the most important from a user perspective, namely, project team, technical possibilities, strategic decision-making, training and education, minimum customization, software testing and performance measurement. Users regarded 2 of the 13 CSFs as not important when implementing an ERP system, including organizational change management and top management involvement.

    Research limitations/implications

    One limitation of this study is that the respondents originate from one organization, industry and country. The findings may differ in other contexts, and thus, future research should be expanded to include more organizations, industries and countries. Another limitation is that this study only evaluates existing CSFs from a user perspective rather than identifying new ones and/or the underlying reasons using more qualitative research.

    Practical implications

    A better understanding of the user perspective toward CSFs for ERP system implementation promises to contribute to the design of more effective ERP systems, a more successful implementation and a more effective operation. When trying to successfully implement an ERP system, the project team may use the insights from the user perspective.

    Originality/value

    Even though researchers highlight the important role users play during ERP system implementation, their perspective toward the widely discussed CSFs for ERP system implementation has not been investigated comprehensively. This study aims to fill this gap by evaluating CSFs derived from the literature from a user perspective.

  • 96.
    Reitsma, Ewout
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Mukhtar, U.
    Department of Management Sciences, GIFT University, Punjab, Pakistan.
    Implementation of enterprise resource planning systems: A user perspective2018In: IOP Conference Series: Materials Science and Engineering / [ed] N. Kurniati, R. S. Dewi, D. S. Dewi, D. Hartanto, N. I. Arvitrida, P. D. Karningsih, Institute of Physics Publishing (IOPP), 2018, Vol. 337, no 1, article id UNSP 012049Conference paper (Refereed)
    Abstract [en]

    The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Users play a vital role when implementing an ERP system, but their perspective has been neglected in the literature. A better understanding of their perspective promises to contribute to the design of more effective ERP systems, its implementation, and management. In order to identify the user perspective, a survey was conducted within three Pakistani companies that recently have implemented a new ERP system. The questionnaire was developed based on thirteen CSFs deduced from literature. Based on each CSF's level of importance, they are ranked in order of importance and divided into three groups: most important, important and not important. Findings reveal that users believe that management should prioritize the following four CSFs when implementing an ERP system: education and training, strategic decision-making, communication, and business process alignment. 

  • 97.
    Reitsma, Ewout
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. University of Gävle, Sweden.
    Mukhtar, Umer
    GIFT University, Pakistan.
    Enterprise resource planning system implementation: A user perspective2018In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 11, no 3, p. 110-117Article in journal (Refereed)
    Abstract [en]

    The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Users play a vital role when implementing an ERP system, but their perspective has been neglected in the literature. A better understanding of their perspective promises to contribute to the design of more effective ERP systems, its implementation, and management. In order to identify the user perspective, a survey was conducted within three organizations from Pakistan that have recently implemented an ERP system. The questionnaire was developed based on thirteen CSFs deduced from literature. Based on each CSF’s level of importance, they are ranked in order of importance and divided into three groups: most important, important and not important. Findings reveal that users of the three organizations in Pakistan believe that the implementing organization should prioritize the following four CSFs when implementing an ERP system: education and training, strategic decision-making, communication, and business process alignment.

  • 98.
    Rodriguez, Rocio
    et al.
    Kristiania University College, Oslo, Norway.
    Svensson, G.
    Kristiania University College, Oslo, Norway.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Organizational logic to prioritize between the elements of triple bottom line2018In: Benchmarking: An International Journal, ISSN 1463-5771, E-ISSN 1758-4094, Vol. 25, no 6, p. 1626-1640Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to assess both private and public organizations in order to compare the similarities and differences between the organizational priority logic of TBL elements. The research objective is, therefore, to describe the organizational logic, so as to prioritize between economic, social and environmental elements of the triple bottom line (TBL). The approach is also to describe the common denominators and differentiators between private and public organizations.

    Design/methodology/approach: Based on judgmental sampling and in-depth interviews of executives at private and public hospitals in Spain. Data were collected from the directors of communication of private hospitals, and from the executive in charge of corporate social responsibility of public hospitals.

    Findings: The organizational logic for prioritizing the elements of TBL differs between private and public hospitals. The economic element of TBL is crucial to survival for private hospitals. Compliance with the legal requirements and certifications of the environmental element is the major concern for public hospitals. Private and public hospitals would both pay considerably greater attention to the social element of TBL, if there were no judicial and economic restrictions. Research limitations/implications: This study differs from previous ones in terms of exploring the interfaces and relationships between TBL elements, which focus on the organizational logic to prioritize between the elements of TBL. There are both common denominators and differentiators between private and public hospitals, when it comes to the priority logic of TBL elements.

    Practical implications: The priority logic of determining the most important TBL element it is mainly about satisfying organizational needs and societal demands. Determining the second most important TBL element is mostly about organizational preferences and what it wants to achieve. Determining the least important TBL element it is about the organizational mindset for and with respect to the future.

    Originality/value: This study contributes to determining the appropriate organizational priority logic of the TBL elements, as well as common denominators and differentiators between private and public organizations. It also contributes to explaining the organizational reasoning as to why one TBL element may be prioritized over another, an issue which has not been addressed in existing theory and previous studies. 

  • 99.
    Rodriguez, Rocio
    et al.
    Kristiania University College, Oslo, Norway.
    Svensson, Göran
    Kristiania University College, Oslo, Norway.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Organizational positioning and planning of sustainability initiatives: Logic and differentiators2018In: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 31, no 7, p. 755-774Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to examine the logic and differentiators of organizational positioning and planning of sustainability initiatives between private and public organizations in the healthcare industry. Sustainability initiatives refer to organizations’ economic, social and environmental actions.

    Design/methodology/approach: This study is based on an inductive approach judgmental sampling and in-depth interviews of executives at private and public hospitals in Spain have been used. Data were collected from the directors of communication at private hospitals, and from the executive in charge of corporate social responsibility in public hospitals. An empirical discourse analysis is used.

    Findings: The positioning and planning of sustainability initiatives differs between private and public hospitals. The former consider sustainability as an option that is required mainly for social reasons, a bottom-up positioning and planning. It emerges merely spontaneously within the organization, while the sustainability initiatives in public hospitals are compulsory. They are imposed by the healthcare system within which the public hospital, operates and constitutes a top-down positioning and planning that is structured to accomplish set sustainability goals.

    Research limitations/implications: A limitation of this study is that it is undertaken exclusively in Spanish organizations from one industry. This study differs from previous ones in terms of exploring the positioning and planning of the sustainability initiatives, which focus on the organizational logic of such sustainability initiatives. There are both common denominators and differentiators between private and public hospitals.

    Practical implications: The logic of determining the positioning and planning of the sustainability initiatives is mainly about satisfying organizational needs and societal demands. Nowadays, organizations tend to engage in sustainability initiatives, so it is essential to understand the logic of how organizations position and plan such efforts.

    Originality/value: This study investigates the path that follows sustainability initiatives in public and private organizations. It reports mainly differentiators between private and public organizations. It also contributes to explaining the organizational reasoning as to why companies make decisions about sustainability initiatives, an issue which has not been addressed sufficiently in existing theory studies. 

  • 100.
    Rodriguez, Rocio
    et al.
    Kristiania University College, Oslo, Norway.
    Svensson, Göran
    Oslo School of Management, Oslo, Norway.
    Høgevold, Nils M.
    Department of Marketing, Oslo School of Management, Oslo, Norway.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Factors and determinants of value- and business-driven sustainability initiatives in health care organizations: intrinsic differences and extrinsic similarities2019In: Corporate Governance : The International Journal of Effective Board Performance, ISSN 1472-0701, E-ISSN 1758-6054Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to compare the similarities and differences relating to sustainability initiatives between health-care organizations. The aim is to provide a framework of factors and their determinants to enable a profiling of organizational sustainability initiatives.

    Design/methodology/approach: Based on an inductive approach, judgmental sampling was applied to select relevant health-care organizations. Informants were identified according to their knowledge of their organizations’ sustainability initiatives.

    Findings: Several factors and their determinants for characterizing differences and similarities were found. The results also reveal that organizational sustainability initiatives are either value-driven or business-driven.

    Research limitations/implications: The reported framework of factors and their determinants serves the purpose of profiling organizational sustainability initiatives. Opportunities for further research are provided.

    Practical implications: This paper provides managerial guidance for characterizing the differences and similarities with respect to organizational sustainability initiatives in relation to other organizations.

    Originality/value: This study establishes a framework for characterizing organizational sustainability initiatives. It also contributes to reveal whether organizational sustainability initiatives are value – or business-driven and considers intrinsic-oriented differences and extrinsic-oriented similarities. 

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