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  • 201.
    Neuweiler, Lukas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Riedel, Pia Vanessa
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Autonomous Driving in the Logistics Industry: A multi-perspective view on self-driving trucks, changesin competitive advantages and their implications.2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background:

    Nowadays, logistics service providers face several challenges which create an urge to rethink their strategy to improve their position within the market,decrease their costs and their environmental impact. At the same time theintroduction of autonomous driving potentially has an impact on logistics.Self-driving trucks can help logistics companies to tackle these challenges.However, the implementation of this technology could fundamentally alterthe competitive landscape. Hence, certain competitive advantages currentlyheld by logistics firms might lose their relevance in the future and need tobe adapted to maintain a strong market position.

    Purpose:

    The purpose of this study is to explore the perception of self-driving trucks within logistics and the impact on competitive advantages of logistics service providers. Thereby, this thesis will look at experts from Germany and Sweden and their opinion on future implications of self-driving trucks.

    Method: An inductive research approach is used to explore the topic. A multi-method research strategy is applied to gather data through qualitative semi-structured interviews with 17 participants. These were divided into five different case groups. To interpret the data a thematic analysis approach was chosen.

    Conclusion: The main contribution is a model representing the impact of autonomous driving on competitive advantages and the implications for the logistics industry. Findings are based on the perception of experts about autonomous driving, current resources and capabilities.

  • 202.
    Nguyen, Trong Cuong
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Akyuz, Alican
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Evaluating customer loyalty in association with CRM in freight forwarder firms2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction

    Customer loyalty is one of the major issues that companies coping with in order to have a certain number of customers to survive and improve their businesses. The strategies of gaining loyal customers differ from one company to another according to their type of business. Since the customer loyalty is a branch of customer relationship management, this study aims to evaluate the activities of two freight forwarding companies for gaining loyal customers. 

    Purpose

    The thesis aims to answer the following research questions;

    • Which aspects in a freight forwarder that customer loyalty affects directly and indirectly?
    • What kind of CRM’s activities that companies use to improve their customer loyalty?
    • What are the benefits that companies can get from the improvement of customer loyalty?

    Methodology

    In this thesis, secondary data is used by utilizing journals, articles and books related to the topic. The primary data for empirical part is gathered through interviews with the operations managers of Link Shipping and Dragon Shipping. For our thesis, qualitative approach is followed by gathering written information rather than numbers.

    Conclusion

    The main conclusion of the thesis is the positive influence of customer loyalty strategies of freight forwarding companies overall progress. The outcomes of customer loyalty strategies not only help companies to gain loyal customers but also increase their reputation among the other companies. Relatively, for every freight forwarder it is crucial to have key accounts as their profit drivers. 

  • 203.
    Nguyen, Trong Tuan
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Phan, Thi Khanh Phuong
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    The Influence of E-commerce for Third-party Logistics: Typical demands for 3PL services and the adaptation by 3PL2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Problem The use of e-commerce has become increasingly popular, largely due to its benefits help firms to improve the competitiveness and the integration. However, not all of the firms using e-commerce are successful. Many new promising e-commerce com-panies are now struggling with economic survival, even have failed, often due to ne-glecting the role of logistics. This is because using e-commerce requires them to review and design a new logistical approach in order to deal with the customers’ demands. To build entirely new logistical functions for e-commerce, it seems to be difficult since not all of firms have an ability to solve this matter. Using 3PL services, thus, seems to be the best option for e-commerce. It leads to the need of 3PL firms to change the services in order to adapt to e-commerce. But the previous studies have not paid much attention on this issue, so it should be explored.

    Purpose The purpose of this thesis is to investigate services and adaption of 3PL pro-vider to e-commerce customers. It consists of two parts. Firstly, we investigate the typi-cal services provided for e-commerce customers from 3PL providers and how these dif-fer to regular customers. Secondly, how 3PL providers adapt to the presence of e-commerce customers will be clarified.

    Method This thesis employs an exploratory study with a mixed method. Data are col-lected through survey questionnaires and semi-structured interviews by phone with sev-en 3PL firms in Sweden. The findings then have been analyzed by using the theoretical framework.

    Conclusion Firstly, we conclude that the services 3PL providers typically offer for e-commerce customers are warehousing, packaging, transportation, labeling, product re-turn and inventory management. The 3PL providers have made some changes in their services in order to adapt to e-commerce customers. For example, different 3PL provid-ers have different distribution channels to serve e-commerce customers. Secondly, our findings support the conclusion that there are five specific challenges 3PL providers face with e-commerce customers. These challenges are product return handling, fore-casting, warehousing, distribution, and integrated IT system. Finally, the degree of ad-aptation of 3PL providers to e-commerce customers is dependent on the current type of 3PL providers for regular customers.

  • 204.
    Nilsson, Frida
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Linn, Riemenschneider
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    The Effect of Blockchain Technology on Supply Chain Management: Examining Supply Chain Visibility by Conducting a Cross-Comparison2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Background: Supply chain visibility is paramount for industries to prevent harmful disruptions to organizational processes; however, supply chains often struggle with performing fully visible procedures. Blockchain as an emerging technology is believed to disrupt the ways businesses work. Once it started to gain momentum, companies became interested to invest into the technology. In this context, having the right resources in place vastly influences the success of technology implementations.

    Purpose: This thesis synthesizes the concepts of supply chain visibility and blockchain by applying the lens of the resource-based view. Identifying the types of required resources is beneficial for a successful blockchain implementation and ultimately the potential achievement of supply chain visibility.

    Method: This study is qualitative and adopts an abductive reasoning. To refine and complement existing theories, we adopt a multiple case study with semi-structured interviews to derive empirical data. We use multiple units of analysis and analyze the collected data using content analysis, both on a within-case and cross-case basis. Thus, we interpret the data to contextualize the findings and identify the answers to the research questions.

    Conclusion: Blockchain may help to improve supply chain visibility if the supply chain participants have the appropriate resources to dedicate. In this context, the positive effects of blockchain include accessibility, transparency, trust and IT security. The most crucial resources are human-related managerial and technical resources, including both internally and externally derived knowledge. However, blockchain still misses successful implementation projects to use as proof of its relevance and success. Therefore, its future potential and value adding characteristics remain uncertain.

  • 205.
    Oginski, Pawel
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Ssengonzi, Rockie
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Effective Adaptation to Global and Humanitarian Challenges2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Problem

    If current trends in disasters are anything to go by, we can expect more complex disasters in the future as a population, perhaps already weakened by conflict, climate or disease, is hit by a natural disaster.  This then requires a multifaceted and complex intervention of humanitarian actors. Therefore, the adaptations increasingly require identification of themes to mitigate the complex vulnerabilities that come with these challenges like reforms, collaboration and specialization of tasks between humanitarian organizations inter alia.

    Purpose

    The purpose of this thesis is to identify the underlying factors that lead to global and humanitarian challenges in order to suggest effective adaptations to address them in the preparedness phase.

    Methodology

    The paper takes a qualitative approach, adopting a phenomenological research. In depth interviews are used to identify the most outstanding themes and patterns in sync with the humanitarian challenges and adaptations identifies in the AlertNet Poll (2011) and DARA humanitarian response index (2011). The themes are used to narrate solutions to the research questions

    Findings

    The results suggest that the adaptations identified in the reports regulate humanitarian and global challenges. The humanitarian challenges effective adaptations to overcome these challenges have been identified but not limited to collaboration of humanitarian logistics actors, emphasis on preparedness and disaster risk reduction and the unification of relief and developmental policies and frameworks to ensure long term planning and assessment of disasters

    Conclusion

    The research concludes that disaster risk reduction and preparedness, humanitarian logistics reforms and collaboration in all humanitarian aspects are the most effective adaptation to the global and humanitarian challenges.

    If current trends in disasters are anything to go by, we can expect more complex disasters in the future as a population, perhaps already weakened by conflict, climate or disease, is hit by a natural disaster. This then requires a multifaceted and complex intervention of humanitarian actors. Therefore, the adaptations increasingly require identification of themes to mitigate the complex vulnerabilities that come with these challenges like reforms, collaboration and specialization of tasks between humanitarian organizations inter alia.

    Purpose

    The purpose of this thesis is to identify the underlying factors that lead to global and humanitarian challenges in order to suggest effective adaptations to address them in the preparedness phase.

    Methodology

    The paper takes a qualitative approach, adopting a phenomenological research. In depth interviews are used to identify the most outstanding themes and patterns in sync with the humanitarian challenges and adaptations identifies in the AlertNet Poll (2011) and DARA humanitarian response index (2011). The themes are used to narrate solutions to the research questions

    Findings

    The results suggest that the adaptations identified in the reports regulate humanitarian and global challenges. The humanitarian challenges effective adaptations to overcome these challenges have been identified but not limited to collaboration of humanitarian logistics actors, emphasis on preparedness and disaster risk reduction and the unification of relief and developmental policies and frameworks to ensure long term planning and assessment of disasters

    Conclusion

    The research concludes that disaster risk reduction and preparedness, humanitarian logistics reforms and collaboration in all humanitarian aspects are the most effective adaptation to the global and humanitarian challenges.

  • 206.
    Omar Abdulkadir, Rahma
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Calmfors, Filippa
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Food waste conversion: A study on how conversion can reduce in-store food waste in Swedish supermarkets2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Problem: Food waste is a major issue from both an environmental as well as an economic perspective. In Europe alone, 90 million tons of food is wasted in the food supply chain every year. In order to reduce these excessive costs and the environmental impact, new food waste management strategies need to be developed and established. The food waste management strategies established in the retail stage are limited as the retail stage is an area of the food supply chain that has been neglected in research.

     

    Purpose: This thesis explores the food waste management of fresh fruits and vegetables out of retailer´s perspective. In specific, it assesses the potential effects for Swedish supermarkets in which have established processes where non-sellable products are recycled through conversion in-house.

     

    Method: This qualitative study has been performed through observational studies with semi-structured interviews to complement the observational findings. The empirical data is collected at Swedish supermarkets that have conversion processes established in their organization. The respondents were either store managers or managers for perishable goods. The data were analysed using the content analysis approach.

     

    Findings: The results of our research reveal that conversion activities of fresh fruits and vegetables result in less food waste and positive economic outcomes. To create higher economic value of the food waste conversion, the conversion of fresh fruits and vegetables should be performed in combination with other product categories.

  • 207.
    Osezuah, Osasere
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Barriers to the diffusion of humanitarian last mile technology: An ANT perspective2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In a bid to tackle relief chain and last mile logistics challenges, over the past decade, humanitarian actors have been consulting increasingly with allies in the commercial sector. This collaboration between humanitarian and commercial players has borne some productive fruit, particularly ini-tiatives pertaining to the use of technology within the relief sector; and increased incorporation of varieties of information technology as part of relief efforts during some recent disasters, has fostered a new concept, ‘Humanitarian Information Communication Technology’ (HICT).

    In spite of the wealth of evidence from these recent disasters providing strong impetus for a healthier adoption of technology within humanitarian last mile operations, there is still a notable lack of pervasion in the incorporation of HICTs by emergency relief actors (Vinck et al., 2013).

    Few HICTs indicate the sluggishness in the diffusion of technology within relief chains better than WorldVision’s Last Mile Mobile Solutions (LMMS) technology. In spite of the benefits it offers and the fact that it has been proven and now been deployed in 26 countries, only about 12 agencies have piloted or fully incorporated LMMS as a standard element of their operations (Chi-bafa 2014; Chibafa & Farkas, 2014).

    The purpose of the current study is to increase appreciation of the role that Information Com-munication Technologies (ICTs) play within the last mile of relief supply chains through ascer-taining what challenges could be impeding a more rapid diffusion of LMMS (and in so doing, Humanitarian Information Communication Technologies). A qualitative single case study strat-egy pursued using secondary data sources and semi-structured interviews is used to produce a holistic picture of the evolution of LMMS; and a combination of Actor Network Theory (ANT) and a review of pertinent extant literature is used to analyse the empirical findings and extract factors that might be impeding a more rapid translation of LMMS and other ICTs within the humanitarian system.

    The case study analysis yields possible explanations for the slow diffusion of HICTs that are an intertwined mesh of operational level and organisational level factors – including everything from a lack of innovative leaders, risk aversion, and bureaucratic inertia, to an innovation’s attributes, difficulties associated with trialling new innovations, and a failure to involve field staff in the innovation process.

  • 208.
    Osnes, Tone-Lise
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Schmitz, Annika
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Supply Chain Integration of LSPs: Real-life insights into how and why logistics companies integrate with their customers2013Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Problem: In today’s competitive business world, companies are faced with challenges due to increasing competition, changes in customer demands, new technologies, and globalization. Due to these changes, competition does not take place between single companies anymore but rather whole SCs. To cope with such challenges, more and more companies focus on SCI. Business managers and academics emphasize the potential of integration. However, existing literature shows a gap concerning the integration of LSPs. In this thesis, LSPs are divided into three different types; carriers, intermediaries, and 3PL providers. Due to differences in their business focus and the deriving logics, their way of integrating with customers will likely differ. Hence, based on these differences and the gap in literature concerning the integration of LSPs, this thesis focuses on an investigation of two carriers, two intermediaries, and two 3PL providers.

    Purpose: The purpose of this Master thesis is to explore how and why LSPs integrate with their main customers. Therefore, motivators and obstacles, advantages and disadvantages, as well as the extent of integration and possible integration approaches are investigated.

    Method: This qualitative study makes use of a case study strategy which includes six companies. Data is gathered from semi-structured interviews and documentary secondary data. The findings are analyzed using a two-stage process. First, a comparison of the findings for each of the three types of LSP is conducted. Second, a cross-analysis among carriers, intermediaries, and 3PL providers is performed in order to identify similarities and differences.

    Conclusions: The findings of this thesis reveal integration of technologies and systems, flows, and relationship evaluation as approaches for LSPs. Further, LSPs integrate externally, upstream and downstream in terms of intermediaries and 3PL providers and downstream in regards to carriers, and on different levels ranging from relatively shallow in case of carriers to deep in terms of 3PL providers. Moreover, LSPs are motivated by factors such as competition, differentiation, and business safety, whereas aspects such as resource investments and customer power differences present potential obstacles. Furthermore, LSPs benefit from integration, e.g. due to improved problem-solving ability, expansion of business, and better responsiveness to market changes. In contrast, aspects such as increased customer expectations, the risk of sunk costs, and dependence present potential disadvantages for LSPs.

  • 209.
    Osnes, Tone-Lise
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Schmitz, Annika
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Value co-creation in the B2C context: An investigation of retailers’ and customers’ collaboration2012Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Problem: In today’s business markets companies are faced with new challenges occurring from globalization, new technologies, deregulation, blurring borders between industries, and outsourcing which change the competitive environment in the market. To deal with these challenges organizations are forced to look for new and innovative ways to differentiate themselves from competitors and to satisfy customers’ demands for more customized products and services. Additionally, nowadays customers strive for fulfilling their needs by being more active. Value co-creation, the collaboration between companies and customers, is as a solution of current interest to cope with these challenges. Due to the close linkage between retailers and customers, value co-creation is of high interest for this part of the SC. Hence, this thesis focuses on the retailer-customer context and co-creation in terms of co-designing of bikes.

    Purpose: The purpose of this Master of Science thesis is to investigate how and why retailers and customers co-create value. Therefore, retailers’ and customers’ potential motivators, the interaction between them and the actors’ potential outcomes are explored.

    Method: This thesis conducts an exploratory and qualitative investigation of three case companies; Bike by Me, myownbike, and 718 Cyclery. The empirical material is gathered from interviews with the CEOs of the three companies, the retailers’ customers, and potential customers. The findings have been analyzed using a framework developed based on existing literature, stated in the frame of reference, which is improved by this thesis’ findings.

    Conclusions: Customers and retailers co-create value due to different potential motivators and outcomes. Retailers are motivated by aspects such as increases in competitive advantage, differentiation, customer loyalty, and better understanding of new needs. Customers’ motivators are amongst others the product itself, individuality, and enjoyment. As retailers’ outcomes increased efficiency and effectiveness, new customer acquisition, and the establishment of long-term relationships are identified. Customers’ outcomes are high customer satisfaction, new knowledge, convenience, and financial aspects. Actions between retailers and customers in value co-creation are identified through a learning phase and an innovation phase. The retailer participates through providing information, the platform for co-creation, and suggestions and assistance. The customers collaborate in terms of designing the product, expression of desires and experiences, feedback, and WOM in interaction with other customers.

  • 210.
    Partin, Jonatan
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Söderbring, Fredrik
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    2009Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

     

     

     

     

     

    Problem discussion:

     

    Information Logistics has with the rising of the new technologies developed into a key is-sue for companies seeking competitive advantage. The birth and expansion of Internet has brought down the boundaries that kept business partners from sharing extensive informa-tion between each other (McClelland, 2003). The increase of information has yielded a bet-ter understanding of your business partners and one could perhaps think that it is only positive outcomes derived from the increased information sharing. However, research show upon an extensive need for structuring the information flows which relates to an or-ganization. Gartner group (2003) presented an investigation present ting that managers spend over 49 minutes every day in their mailbox for reading and sending e-mails and Del-phi Group (2002) presented figures saying that executives spend over two hours a day searching for the right information (cited in Sandkuhl, 2005). Expected outcomes for im-proving the information logistics are however not only related to time savings activities, business partners could also expect enhanced improvement regarding business processes and operational efficiency. The need for structuring the information flow is therefore an in-teresting subject to investigate and will also be the focus of this thesis. For specifying and narrowing the theoretical framework the authors have chosen to focus upon information sharing based on a web-based system. Purpose: The purpose of this thesis is to analyze how a company can utilize a web-based system to share information with their first tier suppliers.

    Methodology: In order to fulfil the purpose a case study approach has been chosen whereas semi-structured telephone interviews have been complimented with face-to-face interviews for gathering material. The rationale for the chosen approach was because the information needed to fulfil the purpose was of the character to be found in a qualitative study by going in-depth into the field.

    Conclusion:

    The importance in utilizing a web-based system is for the buyer to facilitate user handiness and provide trustworthy information to suppliers. The shared information has to be cor-rect, easy accessible, and customized for suppliers. Information requested by the suppliers are, updated inventory levels, lead-time from Husqvarna to end customer, back orders, or-der fulfillment, on-time deliveries, complete orders, forecasts, and sell-through information.

     

  • 211.
    Pereseina, Veronika
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Sustainable business model in transportation - Experience from Swedish and Australian long-haulage trucking industry2016Conference paper (Refereed)
    Abstract [en]

    Businesses nowadays are pressured to operate in a more sustainable way and consider economic as well as environmental and social logics behind their business practices in order to create value for their stakeholders. In consequence, a sustainable business model has been implemented in both goods and service industries and offers a framework for system level innovation for sustainability though the whole supply chain management (Bocken & Short, 2015; Hogevold, Svensson & Padin, 2015).In the transportation industry, the focus on sustainability and new business models is also increasing (Dekker et al, 2012). This industry has by far one of the most negative environmental impacts and road transportation is the biggest concern of all transport modes (Jaegler and Condran, 2014). Trucks are remaining to dominate in the long-haulage deliveries in many countries hence understanding sustainable business models in this industry is important both for practice and academia. Also, with the customer pressure, global political agenda and changing systems, the companies should consider addressing sustainability challenges combining different business actors and stakeholders in joint value-adding offerings (Seuring Hahn & Gold, 2013).With the present focus of high-end heavy-vehicle manufacturers to provide sustainable solutions to their customers the question arises: what do they mean by this? The purpose of this study is to explore new business models and interactions in transport network, focusing on trucking industry (specifically on long-haulage) with the focus on emerging sustainability issues. Since long-haulage trucks are the big part of transportation system, the focus is on truck manufacturers, dealers and truck buyers. The empirical base for this study is multiple case study of main truck manufacturers and their downstream network in Sweden and Australia. The research question of this study is: what is a sustainable business model in long-haulage transport supply chains? What are the main components in the business model that can be called sustainable? The study is designed as a qualitative study with the goal to collect the data through personal interviews (Myers, 2009).This paper consists of theoretical discussion on sustainable business models with the focus on the industrial networks. The theoretical lens chosen is social network theory and stakeholder theory. The methods section includes the description of the study performed. The empirical part consists of data extracted from the interviews with three heavy-vehicle manufacturers, dealers and transport customers. The analysis part and conclusions explain the model for sustainable business model in long-haulage transport supply chains. The paper is finalized with managerialand theoretical contributions and directions for future research.

  • 212.
    Pereseina, Veronika
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Jensen, Leif-Magnus
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS). Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Hertz, Susanne
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS). Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Cui, Lianguang
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Challenges and Conflicts in Sustainable Supply Chain Management: Evidence from the Heavy Vehicle Industry2014In: Supply Chain Forum: an International Journal, ISSN 1625-8312, E-ISSN 1624-6039, Vol. 15, no 1, p. 22-32Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to increase the understanding and explore the challenges and conflicts in sustainable supply chain management (SSCM) through empirical examples from the heavy vehicle industry in Sweden and China. An exploratory study of the case company’s supply chains in two countries is conducted for this paper. The major components of the empirical data are interviews with the company´s representatives and its downstream supply chain members in Sweden and China, as well as workshops with the logistics industry’s representatives in China. The findings show that the firms perceive the challenges on the regulatory and organisational levels. The conflicts can be found between several stakeholder groups, the main focus seems to be on environmental and economic aspects. Life-cycle solution for the vehicles’ utilisation is valuable but there are challenges to employing it, especially in the Chinese context. The results show that intensified international collaboration on environment and traffic safety can help tackle challenges and ease the conflicts in sustainable supply chain management.

  • 213.
    Pihl, Andreas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Colleros, Mónica
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    A proposal of Reverse Logistics applied in Humanitarian Relief Actions: Donations   Identification and Reallocation – A Humanitarian Logistics View2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The application of innovative methods to diminish the amount of human creation called “waste” should be applied not only under commercial terms, but also under the humanitarian concept.

    Negative results of focusing only on the fastest relief of human suffer without attending the consequences of the flow of items left on the disaster zones, could bring in the medium term, critical environmental consequences, due to the creation of new waste.

    This research analyzes relevant approaches of the Humanitarian Relief of Aid under a Humanitarian Logistics point of view. It aims to find if those approaches have already a Reverse Logistic phase of the items provided by donors. The results demonstrate the absence of a Reverse Logistics Phase for items brought to disaster zones. Thus, some proposals were suggested for a new Reverse Logistic Phase in any humanitarian relief of aid.

    NGOs, donors participation, coordination among players on the scene, managing inventories, last mile distribution, performance measurement, relief of aid models,  and reverse logistics concepts applied to the humanitarian field would be only some of the themes revised on this research. These aim to enrich the readers’ knowledge on the topic as well as to provide an open panorama of the humanitarian actions employed in each Natural Disaster. The reader would acquire sufficient understanding to determine how feasible and reachable are the alternatives proposed by the authors.

    The relevance of this theme reveals a critical and not yet researched niche in Reverse Logistics under Humanitarian Logistics. It encourages more readers to research on it, explore and apply in future natural disasters. This research used a qualitative approach employing a semi-structured interview made to small and large humanitarian organizations.

  • 214.
    Povarava, Nastassia
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Borovkova, Natalija
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Flexibility in Supply Chain. A case study of ICA AB (Non-Food/Clothing) and sub-case of ZARA2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Problem – The essential problem being analyzed in the research paper is the methods of improving supply chain flexibility under certain circumstances and constrains that are imposed on the company.

    Purpose - The paper aims at providing suggestions on improvement of supply chain flexibility for ICA AB (Clothing) based on comparative analysis on sub-case study of ZARA. The major part of analysis is based on investigation of the relationship between supply chain characteristics and firm performance of both companies that is crucial for finding out areas for improvements for ICA supply chain.

    Design, Methodology and Approach – The research is based on qualitative analytical approach using two basic case studies on Northern Europe’s leading retailer ICA AB and the largest international fashion retailers ZARA. The main idea of comparing these two retailers is that they have different supply chains in terms of its set up, responsiveness, postponement and level of flexibility. The main method of the research is comparative analysis of two supply chains based on literature review, personal interviews with companies’ representatives (Director of Logistics and Supply Chain Department, Supply Chain Manager – Operating and Category Manager Non-Food) and provided internal materials of the company.

    Frame of references – Based on various sources of literature concerning supply chain flexibility, enablers for flexibility management in global supply chain, value chain flexibility, manufacturing flexibility, comparison between flexibility and adaptability in supply chain and flexibility as a determinant of supplier selection. We, as researches, also included in the analysis how flexibility relates to company’s performance in the supply chain context.

    Research questions and Limitations – In order to solve the problem in the research there are certain questions to be answered and supported in empirical study. The first question is how the supply chain looks like for the same products (textile products) in two different companies in terms of its flexibility. The second question is connected to enablers of the supply chain flexibility improvement in specific business environment, namely retailing, after comparative analysis of the aforementioned supply chains. The research provides limited number of suggestions in certain supply chain aspects for ICA AB. As concrete case studies were analyzed, wider and broader range of solutions of increasing supply chain flexibility could not be provided. It is necessary to take into account the fact that the focus company has its own position in the market, strategy, mission, financial strength and available resources.

    Conclusion - The research paper includes the analytical review of theoretical base on supply chain flexibility and focuses on further understanding of it in textile industry. The paper provides suggestions on improvement of supply chain flexibility for fundamental case study of ICA AB (Clothing). These suggestions are given for improving the flexibility of supply chain in four areas after conducting the comparative analysis based on Model of Supply Chain characteristics and Firm Performance. The analysis was grounded on model modified by authors. While conducting the analysis the authors realized the necessity of dividing Firm Performance into two main types, such as Financial Performance and Non-Financial Performance. This can be considered as authors’ academic contribution and also has its practical implications. The comparative analysis was grounded on the main case of ICA AB and sub-case study of ZARA. 

  • 215.
    Purrmann, Phil
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Meyer, Maren
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Air Cargo Capacity Management - A Network Perspective2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Although air cargo services face continuous growth, problems regarding generating adequate

    profit levels exist. As air cargo capacity reservation and utilization (ACCRU)

    represents a fundamental revenue source, it has gained increasing attention from scholars

    in recent years, but primarily from an isolated single-actor perspective with investigations

    about capacity contract options or mathematical optimization models. These

    limit knowledge and understanding of interconnections between logistics firms involved

    and of related effects in terms of opportunities and constraints, considering ACCRU as

    a primary result from logistics outsourcing. However, as discovered through the abductive

    research process, the simplicity of the existing logistics triad insufficiently covers

    the actor complexity inherent in ACCRU due to a multi-tiered logistics outsourcing

    structure, which is why the model requires extension. Thus, the purpose of this study is

    to apply the industrial network approach to the context of ACCRU to extend the logistics

    triad and explore resultant opportunities and constraints for the focal actors involved,

    the logistics intermediary firms (LIFs) and airlines. Ultimately, the study seeks

    to enhance knowledge and understanding of interdependencies and interconnections of

    actors involved in ACCRU to facilitate better decision-making and capacity management.

    To fulfill the purpose, a qualitative, cross-sectional, multiple case study strategy based

    on abduction is applied in this research. Empirical data is collected from eight cases, selected

    through snowball sampling, in form of semi-structured interviews, observations,

    and documents.

    This study is one of the first attempts to investigate ACCRU from a qualitative, rather

    relational dyad-network perspective by applying the industrial network approach. In this

    regard, this thesis develops a two-step extension of the logistics triad within the context

    of ACCRU. Building on Snehota and Håkansson’s (1995) Actor-Resource-Activity

    (ARA) model, the main actor bonds, resource ties, and activity links prevailing in the

    specific context of ACCRU are identified. The findings demonstrate that a complex

    multi-tiered logistics outsourcing structure dominates in the phenomenon under study,

    with inherent interconnections and interdependencies that generate similar, contrary,

    and double-faced effects for LIFs and airlines simultaneously. Despite the reciprocal

    dependence between the actors, unequal orientations coupled with egocentric behavior

    complicate their capacity management. Consequently, by shedding new light on

    ACCRU, this study enhances awareness and understanding of interconnections between

    actors involved and resultant effects in terms of opportunities and constraints to facilitate

    improving future capacity management.

  • 216.
    Rashid, Affan
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Venskute, Ruta
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Waste to Value: A study of reverse logistics system for Post-consumer textiles in Nässjö municipality2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background:   The demand of textiles and clothing is constantly increasing; as a result the post-consumer textile waste increase as well. This point is bringing the focus on creating the value from waste by recycling. Sweden, municipalities are responsible for handling the textile waste that is currently categorized as the household waste. The post-consumer textile when disposed is mixed with the other household waste, which eliminates the commercial value of the material

    Purpose:          The purpose of this study is to explore the current system in Nässjö municipality to manage post-consumer textiles and identify the possibilities for value creation through reverse logistics processes. 

    Method:          To fulfil the research purpose a qualitative study employing single case is used. Study caters multi-perspectives from different actors i.e. municipality, logistics service providers and consumers. Purposive sampling is used to select the respondents from each actor seeing their position in the companies and knowledge on the subject. Primary data is gathered by conducting 11 semi-structured interviews and field visit to the waste collection site. Secondary data is obtained using web sources and also from different project reports from government and other agencies. The empirical data is categorized and then analysed by thematic analysis with the developed theoretical framework of systems’ theory.

    Findings:         Legislation to collect textiles as the separate entity and put it in the reverse logistics system is on the way. Today, input in the system is very low due to the unawareness of consumers about the available options. Municipality is processing the waste as a normal household waste and it is incinerated to produce energy for the residents.  LSP are coordinating with municipality and tend to increase their resources for effective participation in the new system. Municipality requires strategic changes to meet the coming legislative requirements.

    Conclusion:     A sub-system could be developed for post-consumer textile in Nassjo municipality. Input in the system has to be determined by consumers education and convenience. Municipality has to define their roles for manage sub-system effectively. The study has provided the rich description of potential possibilities in this context.  

  • 217.
    Raza, Ali
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Naqvi, Syed Mohammad
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Postponement in Retailing Industry: A Case study of Elgiganten2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

     

     

     

     

    Master's Thesis in Logistics and Supply Chain Management

    _____________________________________________________

    Title: Postponement in Retail Industry

    Authors: Ali Raza & Syed Mohammad Naqvi

    Tutor: Helgi Valur Fredriksson

    Date: May 2009

    Key Words: Speculation, Postponement, Customer Order Decoupling point, Retailing

    ______________________________________________________________

    Abstract

    Problem:

    The Swedish consumer electronics market is growing but is facing saturation because of standardized products strategy. This is resulting in the loss of sales and cus-tomers. With the increasing need for quick response towards consumers‟ demands, the choice of operational strategies for retailers are becoming crucial and critical. Recognizing the advantages because of postponement strategies and the risks offered by full specula-tion strategies current study is designed to analyze the importance of postponement strat-egy, how it may relate to potential solutions.

    Purpose:

    We have discussed the increasingly important question of supply chain strate-gy for global operations. This study is done in retailer‟s perspective, to identify and de-scribe the use of

    "Postponement strategy for Swedish electronic retailing firms to attain flexibility in lo-gistic operations".

    Method:

    In this thesis we have adopted the case study approach. Elgiganten is the big-gest electronic retailer not only in Sweden but in the Nordic countries with the group of Elkjop. The data was collected with the help of open ended interviews from Managers of Elgiganten at Jonkoping and Torsvik.

    Results:

    Elgiganten is facing the problems of wastes in the form of lost inventory, high costs; they have the additional problems of lost sales and customers because of their spe-culative approach. Based on the findings postponement is suggested for few product cat-egories depending upon the needs and characteristics of those product categories. Our findings and analysis show that Postponement for retailers can bring a lot of benefits by making the whole supply chain flexible. .

     

  • 218.
    raza, wasel
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS). Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    maqsood, tayyab
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    The effect of TQM on bulk goods: An implication at a company that acts as a logistics service provider2018Independent thesis Advanced level (degree of Master (One Year)), 80 credits / 120 HE creditsStudent thesis
  • 219.
    Reimann, Hauke
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Rolfson, Julia
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    The Process of E-commerce Returns: A Case Study of the IKEA Customer Distribution Center in Torsvik, Jönköping Sweden2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: In the recent years, e-commerce has experienced rapid growth and has become an important channel to reach customers. Pressure is put on online retailers to develop reverse logistic (RL) procedures that enable efficient handling of returned products. The reverse logistics procedures differ greatly from the traditional forward flow and are still an overlooked value opportunity for companies. IKEA implemented a new e-commerce return structure in its Swedish market, the new changes will have an effect on all regional stores, which have to implement new practices, and routines for the increased amount and diversity of returns that have to be handled. Purpose: The purpose of this thesis is to analyze the reverse logistics activities in the process of e-commerce returns purchased from IKEA CDC in Torsvik, in order to gain practical insights to which logistical and managerial activities are required for e-commerce returns. Method: This study was conducted with an inductive approach by collecting qualitative data through semi-structured interviews and company documents within the IKEA network in Sweden. Therefore, it is a single embedded case study which applies a cross sectional time horizon. The empirical findings gathered from the interviews were analyzed by using the data display and analysis method. Based on the research questions and interview guide, categories have been created and used for the empirical findings and analysis. Conclusion: The return logistics activities within the investigated IKEA network followed the RL steps, which are gatekeeping, collection, sorting, processing and disposal. Further, four main barriers for efficient RL processes were discovered as a lack of training and education, lack of space, product quality issues and a lack of a supporting information system. It is suggested that each company must address each step and to which extent they are willing to prioritize the reverse flow, as this will also have an influence on the 

  • 220.
    Rodriguez Masdefiol, Maria del Mar
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Stävmo, Fanny
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Industry 4.0 – Only designed to fit the German automotive industry: A multiple case study on the feasibility of Industry 4.0 to Swedish SMEs2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Industry 4.0 is still in an early development phase and it promises to bring remarkable benefits to the manufacturing industry around the world when employing the Smart Factory application in large organizations and their supply chains. Initiatives incorporating this concept can already be found in Sweden. However, there is a risk of a miss-match when trying to introduce Industry 4.0 to SME’s as the concept, with its pursuit of becoming flexible and achieving the desired “batch size one”, is mainly being developed around large German manufacturing firms. In Sweden SMEs account for more than 99,8% of all enterprises, and in 2015 they accounted for 52% of all employments within the manufacturing sector in Sweden. Therefore, it is of great importance to see if this predicted change within the manufacturing industry will be feasible for the Swedish manufacturing SMEs as well to ensure that they are being considered and approach in an accurate way for a successful implementation of Industry 4.0 in Sweden. 

  • 221.
    Sandberg, Johan
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Lundström, Viktor
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Exploring Dual-Channel Distribution: What B2B Companies Can Learn From The B2C Environment2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    As competition and worldwide globalization increases, the need for continuous improvement and staying ahead of competition intensifies. Companies today need to find new ways for increasing their business performance in terms of efficiency and effectiveness. A trend where companies operating in the B2B segment are bypassing intermediaries and selling directly to end-user markets is present. With the technological developments, these B2B companies are equipped with new tools such as e-commerce for targeting end-user markets. This is a new environment for the companies in terms of different customer characteristics, requirements and expectations all of which companies operating in the B2C are used to manage. This study enrich prior research by focusing on which logistical initiatives that the B2C segment utilize for managing distribution from a logistical point of view and furthermore to what extent these initiatives would be useable by the B2B segment.

  • 222.
    Schnitzer, Julia
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Axfjord, Jonatan
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Making use of the crowd: Can crowdsourcing function as an enabler for Swedish small – and medium size enterprises?2015Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to explore the concept of crowdsourcing and how this can be exploited by small- and medium size enterprises in Sweden, to function as a mean for improvement. In order to achieve this, a working conceptual model was outlined and three research questions were formulated. The literature review consist of the origin, concept and process of crowdsourcing, its advantages and disadvantages, similar concepts, as well as the resource based view (RBV) in line with McGrath et al. (1995). This study conducts a multiple holistic case study, using a qualitative method and an inductive approach. Four Swedish companies were interviewed and the gathered data presented in the empirical findings. This data was further compared and interpreted in relation to the literature review in the analysis chapter. 

    The conclusions of the study are that crowdsourcing can function as an enabler with the premise that the process can enable Swedish SME’s to compete with larger companies. However, some sort of tradeoff is a necessary and furthermore a decision has to be made whether such an initiative should be pursued. Furthermore, the complexity of the crowdsourcing process is determined by the nature of the initiative. 

  • 223.
    Schnitzler, Michael
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Österlund, Olof
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Evaluation of implementing e-Procurement in the Swedish construction industry2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background

    Supply chain integration is a prevailing issue of current research and influences the competitive advantage of companies significantly. However, construction industries are argued to be the least integrated supply chains of all due to their complexity. e-Procurement is one way to improve integration in a supply chain and has currently been implemented by some actors in the Swedish construction industry.

    Purpose

    The purpose of this thesis is to evaluate outcomes achieved and challenges encountered when implementing e-Procurement in the Swedish construction industry in order to generate contributions to literature considering the detected research gaps.

    Method

    This study has been carried out according to an abductive approach given its flexibility to simultaneously review existing theory when analyzing the empirical findings. However, outcomes achieved and challenges encountered when implementing e-Procurement in the construction industry, in particular in Sweden, lacks considerably in scientific literature. Thus, an exploratory and qualitative study has been conducted in order to assess the phenomenon in a new light and generate knowledge. The empirical findings have been collected in a single holistic case study of a supply chain in the Swedish construction industry which recently has implemented e-Procurement. The empirical data emanates from semi-structured face-to-face interviews which have been conducted with nine respondents from five different organizations operating in the Swedish construction industry. The data has been analyzed using summarizing, categorizing and pattern matching.

    Conclusions

    The Swedish construction industry, at least the investigated supply chain, was and still is rather underdeveloped when it comes to electronic purchasing processes. However, the results of this study show that quite many outcomes and challenges with regard to e-Procurement are similar to other industries. Overall, 15 outcomes and five challenges have been detected for this supply chain. The implementation of e-Procurement in the Swedish construction industry faces positive conditions to be successful and has the potential to change routine working methods.

  • 224.
    Schreck, Maja
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Heimerl, Daniela
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Exploring CSR in the Supplier Management of SMEs in Germany: A Study about Supplier-Related CSR Activities and Barriers in CSR Adoption2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background CSR is a concept of growing attention as stakeholders’ pressure on companies to ensure social and environmental standards has increased. However, as companies have progressively shifted to supplier-based manufacturing their dependency on suppliers requires them to assure that CSR standards are also employed at their suppliers. Thereby, the size of a company plays an important role. While SMEs are generally CSR-oriented internally and on a societal level, they are rather disadvantaged when aim-ing to impose CSR requirements on their suppliers due to their specific characteristics. Nonetheless, making a supply chain truly sustainable de-pends on the SMEs imposing CSR practices on their suppliers.Purpose Exploring CSR in the context of SMEs’ supplier management.Method The study employs a qualitative research method to fulfil the exploratory nature of the thesis. As research strategy, case studies of ten SMEs in Germany were conducted. Therefore, empirical data was collected through retrospective, semi-structured interviews as well as data from corporate webpages, internal documents and newspaper articles. The empirical data were categorised and prepared for content analysis, which comprised of interpretations according to defined categories.Conclusion This thesis shows that general awareness of CSR among SMEs has in-creased. Though, occurrence of CSR in supplier management context is often not considered and recognised yet. Thus, it can be said that CSR has reached the SMEs’ awareness but not sufficiently in all business opera-tions. Nonetheless, the thesis determined many CSR activities in supplier management which can be assigned to supplier selection, relationships and development. However, many activities depend on the available resources a firm can offer. Thereby, this thesis confirms that lack of resources is a general drawback of SMEs. Thereof arising, SMEs face several other bar-riers when adopting CSR in their supplier management. These need to be overcome as increasing importance of supplier-related CSR is expected.

  • 225.
    Schwarz, Sebastian
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Eiler, André
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    A reshoring decision framework2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background

    An increasing number of companies in Europe are interested in reshoring the production to their home country. Advantages in other countries, such as low direct wages, do not seem to play the major role anymore. Companies start to reassess their manufacturing location decision and start to see advantages in having production facilities in their home country and closer to the market. Nevertheless, reshoring is a long-term decision and comes with many factors that must be taken into consideration.

    Purpose

    The purpose of this thesis is to show learnings from shortcomings of outsourcing and offshoring decisions, so the shortcomings can be avoided when making reshoring decisions. Based on this together with a deep research of the literature, factors to consider when deciding to reshore should be proposed. These factors should be compared to the results of the empirical research to see their validity and if possible, they should be developed and complemented.

    Method

    To answer the research questions, a thorough literature review was crafted and a qualitative case study in form of semi-structured interviews with highly experienced employees of different companies in Sweden, Germany and Switzerland was conducted. The companies were picked based on their location, their industry and their experiences with manufacturing location decisions. The collected data was summarized, discussed and analyzed based on common themes.

    Conclusion

    After reviewing a vast amount of literature and empirical material concerning the topic of reshoring, the nature of the reshoring decision became a lot clearer. It is a very complex decision which requires the companies to take a close look at many different factors, as shown in figure 2. This framework allows companies to have a better overview of the factors influencing their reshoring decision. Since the reshoring decision itself varies quite substantially depending on the company, it is important that companies adapt these factors to their specific needs. Only when considering this step, a correct decision can be ensured. 

  • 226.
    Simionescu, Ioan
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Shakil, Assad
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    The value adding role of green logistics in transport companies2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The requirement to decrease the impact of business logistics activities on the environment is constantly increasing. A number of workshops organised by the University of Hull involving academics and practitioners in supply chain management to examine the challenges of the next generation supply chains, showed that environmental issues along with cost effectiveness is always the major and most imminent concern identified. Green logistics refers to “attempts to measure and minimise the ecological impact of logistics activities” (Reverse Logistics Executive Council, 2010). These activities include green purchasing, green material management and manufacturing, green distribution, warehousing and marketing, as well as reverse logistics (Hervani, Helms & Sarkis, 2005). The overall objective of green logistics is to reduce impact on the environment, lower production cost, and improve product value. Green logistics can also lead to decrease the inventory level, reduce logistics cost, increase revenue and profit, improve service, enrich information for reverse logistics, and enhance company image (Murphy, Poist & Braunschweig, 1995).

    The purpose of this dissertation is to investigate and analyse how and if companies can add value to their firm by implementing “green logistics” to their transportations activities, thus achieving a competitive advantage. The research samples are small trucking firms located in South Sweden, and were chosen in order to understand the value of green logistics for small trucking firms.

    The method used to achieve the objective of this dissertation is an inductive research approach. The empirical data was collected through a semi-structured interview guide, where four companies within in the transport industry were interviewed. The collected data was then compared with the theoretical review and analysed.

  • 227.
    Skoglund, Per
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Hertz, Susanne
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Local sourcing in Peacekeeping operations - A case of Swedish Military sourcing2007In: Nofoma Proceeding Rejkavik, 2007Conference paper (Other (popular scientific, debate etc.))
  • 228.
    Staudinger, Maximilian
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Günl, Marius
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Supply Risk Management of Automotive Suppliers: Development in a Fluctuating Environment2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background: The implementation of procurement concepts such as JIT or singlesourcing have resulted in the emergence of new supply risks forautomotive suppliers. The economic crisis in 2008 and volatiledemand in recent years had enormous impact on the sector.Consequently, in association with lean purchasing models, newdimensions of supply risks have emerged. This creates the need forautomotive suppliers to adapt and improve their supply riskmanagement in response to the increased risk potential. There hasbeen no research on how automotive suppliers have furtherdeveloped their supply risk management recently.

    Purpose: The purpose is to examine how automotive suppliers have adaptedtheir supply risk management in response to the fluctuatingeconomy since 2008.

    Frame of reference: In this section the Kraljic matrix and the risk management processare presented. The theories lead to a synthesis including the researchquestions for fulfilling the purpose.

    Method: This research is based on a qualitative multiple case study. In orderto gather the necessary in-depth data, four automotive suppliersfrom Germany and Northern Europe were interviewed by theauthors.

    Conclusions: Automotive suppliers have clearly reacted on increasedconsequences of supply risks. The general grown awareness andsensitivity have lead to the implementation of new managementtools. Particularly the cooperation between supply chain membershas considerably intensified and contributed to a better riskreduction. Moreover, the financial stability of vendors has risen inimportance and is considered more thoroughly. All the instrumentsand methods may, however, be more powerful and efficient ifautomotive suppliers had standardized and linked them into aconsecutive process.

  • 229.
    Stener, Fanny
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Hjälmner, Therese
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    From Cravens to Veterans: A study of Swedish retailers' international purchasing activities2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction As the world is becoming increasingly integrated, many firms search for partners overseas with hope to find benefits. Internationalization is today the industrial norm, and in this new and ever-expanding environment, international purchasing has become a major challenge that firms have to face in their daily operations. Yet, despite the growing importance of international purchasing by retailers, previous studies have mainly focused on international purchasing by manufacturing firms, and as the authors have acknowledge the retailers' significance on the national markets, a gap has been identified.

    Purpose The purpose of this thesis is to examine and map out the current state of Swedish retailers' international purchasing activities.

    Method In order to fulfill the purpose, a quantitative research was chosen. In total, 74 telephone interviews have been conducted, resulting in a response rate of 80 percent. The sample was based on the 120 largest retailers in Sweden, with regards to turnover.

    Conclusion Swedish retailers have been grouped into four distinctive clusters; the Veterans, the Freshmen, the Cravens, and the Intellectuals. Each cluster showed clear and specific characteristics that distinguished them from each other. One common feature existed; regarding what risks that were connected with international purchasing. Almost everyone highlighted the loss of control, due to long distances, as being the main risk with international purchasing. The different clusters had diverse suggestions for how to overcome this; the Veterans focused on long-term relationship-building, the Freshmen spread their purchasing activities on multiple suppliers, the Cravens contracted trade companies to take the risk, and the Intellectuals invested in a high level of integration among all actors involved.

  • 230.
    Su, Shong-Iee
    et al.
    Soochow University.
    Hertz, Susanne
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management. Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Cui, Lianguang
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management. Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Developing a conceptual framework for logistics innovation at 3PL firms - A case study approach2011Conference paper (Refereed)
  • 231.
    Supasansanee, Latika
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Kasiphongphaisan, Patthaveekarn
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Logistics Management in Retail Industry: A case study of 7-Eleven in Thailand2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Master’s thesis in International Logistics and Supply Chain Management

    Title:  Logistics Management in Retail Industry: a case study 7-Eleven in Thailand

    Author:  Latika Supasansanee and Patthaveekarn Kasiphongphaisan

    Tutor:     Susanne Hertz and Benedikte Borgström

    Date:      June 1, 2009

    Keywords: 7-Eleven Thailand, Logistics, Retail     Convenience, Distribution Center and Warehouse, IT-Apply in retail store, and Competitive advantage

    Introduction: In today’s challenging competition in the consumer goods, the manufacturers strive for their products to reach final customers before they turn their heads to the rival’s ones. This research attempts to understand and investigate how 7-Eleven company manages its logistics activities, distribution and applying information technology to achieve competitive advantages.

    Purpose: The purpose of thesis is, in retailing industry and retailing convenience store’s perspective, to identify and describe the way 7-Eleven manages and operates its retail convenience business focusing on several aspects; strategic fits, distribution and IT, which support 7-Eleven’s activities and how they contribute to competitive advantages for the firm.

    Frame of reference: Based on various sources of literature concerning competitive advantage and strategic fits, distribution related to marketing and retail, distribution centers and warehousing, and information system apply in retail store.

     

    Method: The study is considered as qualitative single-case study. Data is collected from the interviews with several parties involve with retail convenience industry in Thailand. Secondary data is retrieved from the information system, research and reports, publication sources as well as internet sources.  Lastly, data analysis is followed by the literature chapter.

     

    Conclusion: By applying the synchronized strategies between supply chain members to adjust and modify the capabilities of firms, leads to supply chain benefits and competitive advantage for retail firm. The applications of IT and Distribution Centers enhance supply chain capabilities, reliability, and dependability which result in better service and market performance. They are also the keys that facilitate the operations of supply chain and retail store.

     

     

     

  • 232.
    Tamasiunas, Antanas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Pang, Jinxu
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Coordination between Firms and their Logistics Service Providers: What do Firms in Sweden Think About the Coordination Carried Out by their LSPs?2013Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this thesis 5 Swedish companies that use logistics service providers (LSPs: carriers, intermediaries and third party logistics providers) are interviewed to establish how Swedish LSPs fare in terms on coordination. More specifically, the research is focused on answering 3 questions: (1) what are users’ perceptions about their LSPs’ coordination, (2) what coordination behaviors are the LSPs most and least successful in, and (3) what factors are affecting LSPs’ coordination.

  • 233.
    Terzic, Monika
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Pitzalis, Francesca
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    How to be Lean and Sustainable: A startup perspective2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Background: Companies are under pressure to do more with less and at the same time

    they are affected by market needs such as customer demand, being

    sustainable and innovative in order to survive in the competitive market.

    There is a need to work with continuous improvements of the company

    performance considering the social, economic and environmental aspect.

    Research has shown that there is a relationship between lean management

    and corporate sustainability.

    Purpose: The purpose of this thesis is to understand to what extent the concepts of

    lean and sustainability are implemented in a startup and how they relate

    to each other.

    Method: The study is based on a qualitative research method with focus on the

    theory, which gave this thesis a deductive character. We wanted to

    develop a deeper understanding of how and when a startup can apply a

    lean method and how it can be sustainable. We applied a case study

    research method and the qualitative data was collected by conducting a

    document analysis with coding.

    Conclusion: The results show that the concepts of lean and sustainability are

    intertwined and that they can and should be considered in a startup -

    aiming to build a business model, responding to stakeholder demand, and

    improving the corporate sustainability performance.

  • 234.
    Tillman, Peter
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Carrier selection criteria for Scandinavian domestic road transport: A study of the competition between Scandinavian and Eastern European hauliers in a scenario without restrictions on cabotage2012Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The European Commission has for some time indicated a desire to remove the remaining restrictions on cabotage. Such liberalization is expected to result in significant changes on some domestic road transport markets. The Scandinavian markets are among these and the local hauilers fear that the lower wages of Easter European hauliers will leave them out of business. In this thesis a scenario of full cabotage liberalization is assumed.

    Representatives from associations with interest within the Scandinavian road transport markets has been approached with a qualitative survey on carrier selection criteria. Respondents are asked to determine the importance of the criteria, as well as the relevance to the competition between Scandinavian and Eastern European hauliers. Finally they are asked to assess whether the advantage of each criterion lies with Scandinavian or Eastern European hauliers. The qualitative orientation of the survey is achieved though justification and follow up questions.

    Reliability of pickups and deliveries is still regarded the most important criteria. Also competitive prices received a high rating. It is concluded that the significant price difference between Scandinavian and Eastern European hauliers will benefit Eastern European hauliers considerably in the competition for the simple “from A to B” shipments. For more complicated shipments, entailing a higher level of service, communication and supply chain integration, the local hauliers are expected to stand their ground.

  • 235.
    Tobé, Martijn
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Pankaew, Patcharapan
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Consumer Buying Behaviour in a Green Supply Chain Management Context: A Study in the Dutch Electronics Industry2010Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.Environmental awareness has increased rapidly around the globe inrecent years, which has lead to consumer demands for sustainable products. Inreaction to this, companies try to keep up with consumer demands and green theirsupply chain, in hope to acquire a competitive advantage. This research willtherefore determine to what extent these green supply chain practices influence thebuying decision of consumers.

  • 236.
    Tolic, Biljana
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Hanaeus, Amanda
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Technology and Logistics in Health Care Services: A Case Study of Länssjukhuset Ryhov2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: Swedish hospitals face intensified challenges due to elevated demands from patients, demographic changes and cost constraints. Furthermore, patient safety is negatively affected by the relatively high rate of health care associated infections (HAIs). Thus, enforced preventive measures have to be undertaken to improve medical institutions’ ability to provide a qualitative and safe health care. Hence, logistics and technology solutions are gaining presence in modern day medical institutions in order to deliver improved health care. 

    Purpose: The purpose of this study is to explore how a central automatic bed disinfection system could be implemented at a hospital, and investigate if this would improve the patient safety by minimiz-ing the health care associated infections while enhancing the working environment for health professionals. 

    Method: This study takes the form of an exploratory single case study through the investigation of a Swedish hospital. Qualitative data was compiled through semi-structured interviews and observations, which were analyzed inductively. 

    Conclusion: The findings reveal that introducing a central automatic bed disinfection system may improve patient safety and the working environment for health care personnel. Additionally, more consistent hygiene standards and improved cleaning quality result in an augmented minimization of bacteria, which as a consequence reduces transmissions of HAIs. Through the implementation of an automatic bed disinfection system, the cleaning capacity is increased, thus the supply of beds becomes more responsive, which indirectly affects the patient flow. By developing a sound logistics system through a flow perspective, a more effective bed management at the hospital is enabled, which optimizes the patient throughput. Moreover, cost efficiencies may be obtained through a more efficient qualitative health care. 

  • 237.
    Tunborg, Ida
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Svensson, Emma
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Spare Parts Classification for 3D Printing Suitability2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background:           The 3D printing technology has from its birth in the late 1980’s evolved from an emerging technology to being described as one of this decade’s most significant developments. 3D printing has the potential to impact global logistics and has implications for supply chain management by changing the way products are being designed and manufactured. Spare parts have been appointed as a highly interesting area for 3D printing due to its market’s significance and complexity. Even though the technology has a rapid development and provides opportunities for companies, it still holds several limitations. Due to the limitations of the technology, but also spare parts diversity, not all parts are suitable for 3D printing.

     

    Purpose:                  The purpose of the thesis is to develop a spare parts classification for 3D printing suitability. The aim of the classification is to enhance decision making in companies by showing what types of spare parts that are suitable for the technology. In order to fulfill the purpose, a two-dimensional approach is adopted. Firstly, by investigating what characteristics that make spare parts suitable to consider for 3D printing. Secondly, by studying what 3D printing limitations that need to be taken into consideration for printing spare parts.

     

    Method:                   In order to fulfill the purpose of the thesis, a qualitative study is conducted. The methodology of grounded theory is chosen to be able to build new theory in a systematic way. As for the phase of data collection, the study includes ten semi-structured interviews. In analyzing the empirical data, the thesis is following the process of grounded analysis.

     

    Conclusion:             The main contribution of the thesis is the spare parts classification for 3D printing suitability. The classification is developed based on the conclusions of what characteristics make spare parts suitable for 3D printing, as well as what limitations of the technology that need to be considered. The classification illustrates that spare parts with low output in terms of total logistics costs, object size, material requirements, strength requirements and surface finish are most suitable for 3D printing. The results also show that due to current limitations of 3D printing, only a small number of spare parts are suitable to print.

  • 238.
    Tuuli, Jaakko
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Third Party Logistics Companies as Knowledge Sellers: A Dyadic Third Party Logistics Relationship Perspective2010Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    With the changes in the business environment, there has been an increasing dependence on the skills of companies to deliver customer adapted products quickly and on time around the world. Therefore, instead of being caught in the high cost and unsatisfactory result of managing logistics operation by themselves, many companies have chosen to outsource some or all of their logistics and supply chain activities to specialist third party logistics companies (TPL). Hence, the TPL companies are managing and integrating their customers’ supply chains to increase the competitiveness and profitability.  It is argued, that knowledge is becoming the only resource capable of offering competitive advantage and continued growth and prosperity for supply chain partners. Therefore, the effective transfer and creation of knowledge has become a top priority in a supply chain. Since third party logistics companies have taken on the major responsibility of managing customers’ supply chains, effective knowledge management has become a top priority for them as well.

    The purpose of this thesis is to describe the knowledge transfer and creation processes within the third party logistics dyadic relationships in the context of supply chain integration.

    The thesis has been carried out by using inductive and conductive research approaches and the qualitative study has been carried out by applying multiple case studies as a research strategy. The empirical material is gathered from four companies in two third party logistics relationships. Data was collected through several interviews conducted at the target companies and the findings have been analysed using the existing theory stated in the frame of reference.

    The main conclusions from this study are that the buyer-seller context determines the way knowledge is transferred and created in the dyadic third party relationships, and the companies did not have any specific strategies or governance structures for managing knowledge although considered important. How the companies in the dyadic TPL relationships transfer and create knowledge changes with the evolvement of the relationship. Knowledge transfer must penetrate all companies and all organizational levels to increase a holistic and integrated understating of the whole supply chain to achieve value created. How TPL companies create and utilize knowledge internally vary due to company size and the practices used. In addition, the customer company using multiple TPL providers is able to transfer and create knowledge from all TPL relationships to increase the efficiency and effectiveness of its supply chain. Due to the buyer-seller characteristic, however, there are no or very little barriers for knowledge creation and transfer in a dyadic TPL relationship.

  • 239.
    Wewering, David
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Reitsma, Ewout Christiaan
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Enterprise Resource Planning System Implementation: An End User Perspective2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
  • 240.
    Wigsten, Sebastian
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Mihailenco, Alexandru
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Expansion on the Domestic Market for Fresh Products, A Freight Forwarder’s Perspective. The Case of Schenker Arkas2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Increasing competition on a global scale is forcing companies to rethink their strategiesconcerning their supply chains, launch new products and services, increase customer serviceoriented activities. When launching a new product on a new or an existing market it is crucial toestimate the market potential. The market for fast consumer goods is one of the mostdemanding markets globally and requires special attention from the logistic service providers.There is a lack of theoretical material written on this topic for starting practitioners and forexperienced specialists. Hence we try in this thesis to shed light on what the necessaryprerequisites that a freight forwarder ought to consider when launching a new product in thecategory of fast moving consumer goods, hereafter named “Fresh” products. Schenker Arkasprovides a good example for building a theoretical framework around their case due to theTurkey’s strategic position in the region and the ideal climate for “Fresh” products market.From empirical findings we can conclude that Turkish exports is experiencing a strong growth,in particular “Fresh” products which is growing at a higher rate that the total. For freightforwarders there is a great opportunity capitalize on the steady growth in “Fresh” exports butto completely take advantage of growth it is essential that freight forwarders convincecustomers of the value they bring by participating in the supply chain.

  • 241.
    Willner, Daniel
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Zafeiridis, Stavros
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Challenges and the use of performance measurements in humanitarian supply chains2013Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The field of humanitarian logistics and supply chain management is increasingly the subject of research. Even though there has been some research in the field in the past, the necessity for more research related to the measurement of the effectiveness of humanitarian supply chains is required. Humanitarian supply chain management deals not only with natural disasters but also with man-made disasters. Thus, different types of disasters create different challenges for humanitarian aid. Moreover, the different stages of the disasters require different courses of action. The lack of extended research in the field of humanitarian supply chain and logistics, the increase of the impact of disasters as well as the differences between the commercial and the humanitarian supply chains, make it clear that the sector should find ways to improve its efficiency. Tools and metrics can be used to measure and improve the efficiency of the supply chains. According to literature there are no sophisticated measures of effectiveness for humanitarian logi stics and supply chains.

    The purpose of this thesis is to identify the main challenges in humanitarian supply chains and what is the role of performance measurements in humanitarian operations. Moreover, the thesis aims to identify an appropriate model for measuring and thus, enhancing performance in the humanitarian supply chains.

    The research strategy chosen for this study is a holistic multiple case study. The empirical data is collected through interviews. For this research in total 3 organisations’ representatives and 2 volunteers were interviewed. The collected data have been analysed by combining theories and previous studies in the literature.

    The main findings from analysing the empirical data revealed that, depending on the disaster phase, humanitarian organisations face different challenges in their supply chains. By implementing appropriate performance measurements, the humanitarian organisations can limit the impact of the challenges in the supply chain operations, gain more relevant and precise information regarding the humanitarian operations, and enhance supply chain coordination among different stakeholders. As an outcome, by implementing appropriate performance measurement systems, the humanitarian organisations can overcome some of these challenges in their supply chains, and therefore enhance the overall supply chain performance.

  • 242.
    Willner, Daniel
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Zafeiridis, Stavros
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Creating competitive advantage for the 3PL sector by identifying retailers' needs2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Globalization, economic volatility and uncertainty have impacted global business markets. This has also had an effect on the logistics and supply chain sector. The third party logistics (3PL) industry is constantly changing due to global industry consolidation, technology integration, industry specialization, and industry alliance networks. The most significant changes have been in areas such as 3PL industry size and make-up, services offered, geographical reach, and the information technology (IT) support provided. Companies can survive in a highly competitive environment by creating competitive advantage. Literature presents three different strategies for creating competitive advantage. These are cost leadership, differentiation and focus. Furthermore, innovations and collaboration between companies can also be strategies for creating competitive advantage.

    The purpose of this paper is to analyse from the retailers’ perspective, how 3PL providers could meet the customers’ needs better and create competitive advantage in the 3PL market. Furthermore, the purpose of the research is to find out which are, according to the customers’ needs, the best directions that 3PL providers should follow.

    This research contains both inductive and deductive research approach elements. The empirical data is collected through a survey and interviews. In total 45 retailers took part in the survey. Moreover, five of the survey respondents were selected for additional interviews. The collected data have been analysed by using theories and previous studies in the literature.

    The main findings from analysing the empirical data and the existing theory are that in order for 3PL providers to create competitive advantage, they should focus on the three elements: selection criteria, incentives and barriers. These influence their relationship with the retailers. 3PL providers should also try to enhance the service quality and satisfaction level in the fields of transportation, warehousing and reverse logistics activities. Most importantly, 3PL providers should provide logistics services and solutions that are in the same level with the retailers’ objectives. Furthermore, 3PL providers can also improve their efficiency and become more competitive by having deeper co-operation with other logistics providers.

  • 243.
    Wu, Xueying
    et al.
    Jönköping University, Jönköping International Business School. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Zhao, Jingfang
    Jönköping University, Jönköping International Business School. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Relationship Management of key Customers - in B2B2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
  • 244.
    Xanthopoulos, Panagiotis
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Pejicic, Jerko
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Supply Chain Vulnerability in the automotive industry2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Purpose: The purpose of this research study is the empirical analysis of theelements affecting supply chain vulnerability with a focus on theautomotive industry.

    Methodology: This research is based on a deductive approach. In order to fulfilthe purpose of the study, the authors stated three hypotheseswhich were tested with help of quantitative data. Moreover, thesurvey strategy was used while using questioning in order to gatherinformation from subjects. With the help of a web-based questionnairethe data was collected. The collected data was then usedfor statistical analysis, in particular by using a OLS analysis, Mann-Whitney-U-Test and Spearman correlation. By making use of thestatistical results the authors where able to test the stated hypotheses.

    Research limitations: The research was conducted within only one specific industry, inparticular the automotive industry. Furthermore, the relatively lowamount of 32 respondents must be mentioned. The last imitationof the research study is the missing consideration of any interdependenciesbetween the groups of supply chain practices and supplychain risks.

    Theoretical Impl: This research represents a contribution to the existing knowledgein field of supply chain risk management and more precisely to thefield of supply chain vulnerability within the automotive industry.As one of the few quantitative research studies that deal with theanalysis of elements affecting supply chain vulnerability, this researchinvestigates statistically the cause-effect relationships, correlationsand differences of elements affecting supply chain vulnerability.

    Managerial Impl: The results of this study contribute greatly to practitioners withinthe automotive industry. With the help of the comprehensiveSCVM and due to the high degree of detail regarding the supplychain practices and their categorization into source, make and deliverpractices, managers within the various supply chain functionsof a company can easily identify their individual need for actionsbased on the findings of this study.

  • 245.
    Yang, Tuo
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Chen, Bo
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Supply chain coordination: A case study of supply chain coordination in practice among one TPL provider and two customers2013Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction: The last decade of the twentieth century witnessed radical changes for a variety of organizations especially in the business field. SCM has become the focus of attention from the business world. As the global competition intensifies, many compa-nies pursue solutions to increase their competitive advantages via SCM approaches. However, studies often overlook the customer perspective in supply chain coordination context. As an attempt to bridge the gap, the research is primarily focused on how the coordination works in practice and how customers evaluate the coordination.Purpose: The purpose of this thesis is to investigate the supply chain coordination be-tween customers and TPL providers, how the customers coordinate with TPL provider and how to evaluate the coordination.Method: This research applies a qualitative approach with holistic case study as re-search strategy. Primary data collection is done via semi-structured interviews with one TPL provider and two of its customers. Secondary data collection is conducted through documentation.Conclusion: In this research, customer A requires an integrated solution from the TPL provider while customer B wants a low cost and efficient transportation service. Cus-tomer A carries out coordination activities including collaborative construction and management of central warehouses, IT setups and utilizations, homologous transporta-tion, inventory management and regular meetings. Meanwhile customer B coordinates with the TPL provider via inbound logistics, outbound logistics, return solution and regular meeting. The common evaluation criteria contain performance, quality and ser-vice. In customer A’s case information technology is also a criterion when evaluating coordination with the TPL provider.

  • 246.
    Zhan, RongHao
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Time-based process mapping based on a case study of IKEA’s appliances’ transit2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This research will focus on how applied the Time-based process mapping applied into the practical case. By comparing the difference between traditional process mapping tools and Time-based process map(TBPM), this research find out which kind of company and situation is suitable for TBPM and the reasons why the TBPM is suitable for this situation. The major research happens at IKEA’s DC terminal in Torsvik, Jönköping, Sweden. The holistic process will be mentioned in the beginning of the research, in order to better understand the current state in IKEA’s distribution centrel. 

  • 247.
    ZHAO, QIAN
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    ZHOU, BOWEN
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
    Application of Lean Focus onManufacturing Process: A Case Study of an American Furniture Company2010Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Introduction: To improvement the target company’s manufacturing process by applyinglean principles, including using and analyzing the internal value stream mapping. Asmore and more companies have paid attention to implement lean thinking in theirmanufacturing process, the value stream mapping played an important role for manycompanies to make a transition from their traditional production systems to lean systems.The content and resources of this master thesis come from an American furniturecompany named KAMA which mainly produces office furniture with different components.Although there are various types of products, the authors merely focus on the officechair products. This research is an attempt to understand and analyze the problemsin the production flow on the example of KAMA’s office chair products that includesPH product family as the target research part.Purpose: The purpose of this research study is to investigate, analyze and find out solutionsfor waste-related problems in the office chair manufacturing flow of KAMA.Method: A single case study will be applied in this study paper. Data should be collectedfrom telephone interviews with company’s managements, the studying ofKAMA’s internal documentation and the secondary data from lean project report collectedby Consultant EIMI. In order to improve the production process, the valuestream mapping method will be applied to build the current value state map of CompanyKAMA and identify the potential wastes during the manufacturing process, andthen analyze and give the solutions for future improvement. Additional, other methodsincluding the order penetration point analysis, make-to-stock theory, and the CONWIPanalysis have been subsequently applied in designing a draft of the future state map.Conclusion: From the constructed current value stream mapping of KAMA officechair manufacturing process, it can be found that the most essential wastes are overproduction,waiting, unnecessary inventory and unnecessary movement. In addition, theimproper workstation arrangement and unnecessary waiting time have been identified asthe critical wasting reasons. Thus, any solutions to reduce or eliminate the identifiedwastes have been considered and would be given in the future state. In order to improvethe efficiency and reduce the unnecessary movements, adopting the appropriate cellularlayout in the mechanical workshop is quite beneficial. The mentioned methods to reducewastes have been summarized in the draft of the future state map of the company.The main benefits of the proposed future state value stream mapping are faster and accurateorder fulfillment process, reduction of unnecessary movements in workshop, lowinventory, high productivity and reduced costs in the flow of KAMA’s manufacturingprocess.

  • 248.
    Ziemba, Alexander
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    Prevolnik, Fabian
    Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS).
    The reverse logistics of electric vehicle batteries: Challenges encountered by 3PLs and recyclers2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background:          The growing number of electric vehicles gives rise to a whole new reverse supply chain. Once the electric vehicle batteries reach their end-of-life, societal and governmental pressure forces automotive manufacturers to set up a network for disposing the hazardous batteries. Although, the volumes of returned batteries remain low, volumes will increase in upcoming years. Current networks and processes related to the return flow of electric vehicle batteries are not well established, nor well defined. Thus, creating an urgency to develop efficient collection networks.

     

    Purpose:                  The purpose of this study is to investigate how reverse logistics networks are currently set up and to provide an overview of how the different actors and processes are connected. In addition, this thesis aims to identify challenges encountered by logistics providers and recyclers. By doing so, we hope to contribute to the research gap of which factors that constitutes a bottleneck for further development of the reverse logistics chain of electric vehicle batteries.

     

    Method:                  The thesis conducts an interview study and is qualitative in nature. Semi-structured interviews generated empirical data, which was analysed through cross-case analysis incorporating a thematic analysis. Through this analysis we were able to achieve new theoretical understandings in connection to institutional theory.

     

    Conclusion:             Through empirical findings a detailed framework of the reverse logistics chain of EVBs is portrayed. Furthermore, different challenges span over the processes illustrated in the framework. This presents an overview which is not found in current literature and extends current research on this topic.

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