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  • 1.
    Demartini, Melissa
    et al.
    Universita degli Studi di Genova, Department of Mechanical Engineering (DIME), Genoa, Italy.
    Pinna, Claudia
    Politecnico di Milano, Economics and Industrial Engineering, Milan, Italy.
    Tonelli, Flavio
    Universita degli Studi di Genova, Department of Mechanical Engineering (DIME), Genoa, Italy.
    Terzi, Sergio
    Politecnico di Milano, Department of Management, Milan, Italy.
    Sansone, Cinzia
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Testa, Chiara
    Siemens Italy S.p.A., Genoa, Italy.
    Food industry digitalization: from challenges and trends to opportunities and solutions2018Inngår i: IFAC-PapersOnLine, ISSN 2405-8963, Vol. 51, nr 11, s. 1371-1378Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Over the last years, manufacturing companies have to face several challenges, mainly related to the volatility of the demand and to the continuously changing requirements, both from the customers and suppliers. In the meantime, new technological roadmaps and suggested interventions in manufacturing systems have been implemented. These solutions aim to exploit the high innovation and economic potential resulting from the continuing impact of rapidly advancing information and communication technology (ICT) in industry. This paper explores these topics focusing on the food sector. Indeed, companies belonging to this industry are facing global challenges, which can be met with the support of the information technologies (IT). The overall goal of this study is to help food companies toward digitalization, with a particular focus on the design and manufacturing processes. From the methodological point of view, Case Study has been used as research method. Furthermore, a questionnaire characterized by the different elements of the Manufacturing Value Modelling Methodology (MVMM) has been developed and used to gather information from companies. A framework for the digitalization process in the food industry has been developed basing on the results of a preliminary literature review and of different focus groups. On completion of the aforementioned framework, a list of enabling technologies has been discussed. These represent the technological solutions for the specific food issues highlighted by the framework. Finally, a case study has been accomplished in order to test and validate the contents’ framework.

  • 2.
    Edh Mirzaei, Nina
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Wlazlak, Paraskeva
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Sansone, Cinzia
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Challenges with competitive manufacturing in high cost environment2016Inngår i: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Konferansepaper (Fagfellevurdert)
  • 3.
    Eriksson, David
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Ellram, L.M.
    Miami University in Oxford, Oh, USA.
    Sansone, Cinzia
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    To offshore or reshore: The battle of data points2018Inngår i: Supply Chain Management Review, ISSN 1521-9747, Vol. 22, nr 3, s. 42-46Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    [...]our research shows that not all offshoring decisions are based on the best methods or information. [...]a series of incorrect decisions made offshoring look like a great decision when it was not. [...]after years of outsourcing, Plant A was still the same size and unable to trim its overhead despite lower production levels. [...]one product became so expensive to produce internally that it was priced too high and failed in the market while lower-cost competitors thrive today.

  • 4.
    Reitsma, Ewout
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Sansone, Cinzia
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Critical operations capabilities in a high cost environment: A grey relational analysis2017Inngår i: Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM Joint International Conference, Lublin, 17–19 May, 2017., ToKnowPress , 2017, s. 169-176Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Operations capabilities has been a common research area for many years and several frameworks have been offered. The existing frameworks are general and do not take specific contexts into consideration, such as a high cost environment. This research gap is of interest as a manufacturing relocation process has been taking place during the last decades, resulting in a vast amount of manufacturing being moved from high to low cost environments. The purpose of this study is to analyse critical operations capabilities in a high cost environment. A survey study was conducted, which focused on the evaluation of an existing framework of operations capabilities in the specific high cost environment context. Data was collected by a questionnaire that was developed based on the existing framework and distributed to 14 managers in five Swedish manufacturing firms. Grey relational analysis (GRA) was used to rank and cluster the dimensions and operations capabilities. The findings revealed that all the dimensions and operations capabilities included in the framework were critical in a high cost environment. However, the analysis also indicated that different emphasis was put on the different dimensions and capabilities. Thus, the dimensions and capabilities were ranked in order of critically and clustered as either ‘most critical’, ‘critical’, or ‘least critical’. The most critical dimension was ‘quality’ while the least critical dimension was ‘environment’. The critical dimensions included ‘delivery’, ‘cost’, ‘flexibility’, ‘service’ and ‘innovation’. The findings increased the validity of the framework and its usefulness in a high cost environment.

  • 5.
    Sansone, Cinzia
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Critical operations capabilities in a high cost environment2018Licentiatavhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    Many manufacturing firms, driven by the goal of beating the competition, have relocated their manufacturing operations from a high to a low cost environment, creating issues for the western social welfare. In order to maintain manufacturing in high cost environments, firms located in such environments must improve their competitiveness.

    Research has shown that firms need to be able to identify, develop and improve the operations capabilities that have the highest impact on the competitiveness. However, there is presently no coherent and contemporary framework of operations capabilities in the literature. There is also a lack of knowledge about operations capabilities in a high-cost environment. Therefore, the purpose of this research is to investigate critical operations capabilities in a high-cost environment.

    This purpose has been addressed through two studies. The first investigated critical operations capabilities in a general environment, and was conducted through a systematic literature review (Paper I). The second study investigated critical operations capabilities in a high cost environment and was conducted through a focus group (Paper II) and a multiple case study (Paper III).

    The result of this research is a framework of operations capabilities in a high cost environment. The framework includes seven dimensions and 23 operations capabilities. Specifically, the dimensions are: cost, quality, delivery, flexibility, service, innovation and environment. The findings revealed that quality is considered as the most critical dimension in a high cost environment, while environment is considered as the least critical in a high cost environment. The findings also revealed two additional operations capabilities in the empirical data, which are 'flow efficiency' and 'employee flexibility'.

    This research contributes to the current body of knowledge by introducing a novel perspective and original thinking about operations capabilities in a high cost environment. The framework of operations capabilities could support both practitioners and researchers in the identification and development of critical operations capabilities for winning strategies in a high cost environment.

  • 6.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Framework of operations capabilities: A literature review with new insights2016Inngår i: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper investigates critical operations capabilities discussed in the literature. The field is constantly evolving and in need of overview. The research is based on a systematic literature review, including a final sample of 157 peer-reviewed papers. Previously, cost, flexibility, quality, delivery, and service were considered the main dimensions of critical operations capabilities. This paper also identified innovation and environment, as well as their essential capabilities. In total, 21 operations capabilities were detected. Implications include the importance of understanding the dynamics between operations capabilities and their context, and to constantly be vigilant for new trends.

  • 7.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Critical operations capabilities in high cost environment: A case study2016Inngår i: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Konferansepaper (Fagfellevurdert)
  • 8.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Critical operations capabilities for competitive manufacturing: a multiple case studyManuskript (preprint) (Annet vitenskapelig)
  • 9.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Critical operations capabilities for competitive manufacturing: A systematic review2017Inngår i: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 117, nr 5, s. 801-837Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose

    The purpose of this paper is to investigate systematically the topic of operations capabilities within the operations strategy area. The output is a framework that will benefit researchers and firms to gain a more complete understanding of critical operations capabilities.

    Design/methodology/approach

    The research methodology is a systematic literature review. The aim of this study is to provide a snapshot of the diversity of studies being conducted in the field of operations capabilities, within the operations strategy area. In total, 157 papers were taken into consideration. Various operations capabilities were identified and synthesized in a conceptual framework.

    Findings

    The output of this paper is a conceptual framework of critical operations capabilities. Different operations capabilities and dimensions were identified in the literature. In total, seven dimensions were identified and included in the framework: cost, quality, delivery, flexibility, service, innovation, and environment.

    Research limitations/implications

    This research was conducted through a systematic literature review. The framework presented in this paper provides a summary of critical operations capabilities, and in addition theoretical support for managers and firms wishing to formulate an operations strategy.

    Practical implications

    In general, this research sets the basis for managers and practitioners concerning the formulation of successful operations strategies. In the long term, a deeper understanding and shared knowledge about competitive priorities and operations capabilities can positively influence the success of firms.

    Originality/value

    This paper extends the theory by providing researchers and managers with updated knowledge on operations capabilities.

  • 10.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Critical operations capabilities in a high cost environment2018Inngår i: Proceedings of the 8th International Conference on Operations and Supply Chain Management, 2018Konferansepaper (Fagfellevurdert)
  • 11.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Critical operations capabilities in a high cost environment: A focus group study2016Inngår i: Proceedings of the 7th International Conference on Operations and Supply Chain Management, 2016Konferansepaper (Fagfellevurdert)
  • 12.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Logistik och verksamhetsledning.
    Critical operations capabilities in a high cost environment: A multiple case study2018Inngår i: IOP Conference Series: Materials Science and Engineering / [ed] N. Kurniati, R. S. Dewi, D. S. Dewi, D. Hartanto, N. I. Arvitrida, P. D. Karningsih, Institute of Physics Publishing (IOPP), 2018, Vol. 337, nr 1, artikkel-id UNSP 012065Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Operations capabilities have been a popular research area for many years and several frameworks have been proposed in the literature. The current frameworks do not take specific contexts into consideration, for instance a high cost environment. This research gap is of particular interest since a manufacturing relocation process has been ongoing the last decades, leading to a huge amount of manufacturing being moved from high to low cost environments. The purpose of this study is to identify critical operations capabilities in a high cost environment. The two research questions were: What are the critical operations capabilities dimensions in a high cost environment? What are the critical operations capabilities in a high cost environment? A multiple case study was conducted and three Swedish manufacturing firms were selected. The study was based on the investigation of an existing framework of operations capabilities. The main dimensions of operations capabilities included in the framework were: cost, quality, delivery, flexibility, service, innovation and environment. Each of the dimensions included two or more operations capabilities. The findings confirmed the validity of the framework and its usefulness in a high cost environment and a new operations capability was revealed (employee flexibility).

  • 13.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion. Högskolan i Jönköping, Tekniska Högskolan, JTH. Forskningsmiljö Industriell produktion.
    Bengtsson, L.
    Evaluation of operations capabilities in high cost environmentManuskript (preprint) (Annet vitenskapelig)
  • 14.
    Sansone, Cinzia
    et al.
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Hilletofth, Per
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Eriksson, David
    Högskolan i Jönköping, Tekniska Högskolan, JTH, Industriell organisation och produktion.
    Pinna, Christophe
    The University of Sheffield, UK.
    An analysis of critical operations capabilities in a high cost environment: A multiple case study2017Inngår i: Proceedings of the 24th International Annual EurOMA Conference, International Annual EurOMA Conference, 2017Konferansepaper (Fagfellevurdert)
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