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  • 1.
    Edh Mirzaei, Nina
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Wlazlak, Paraskeva
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Challenges with competitive manufacturing in high cost environment2016In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Conference paper (Refereed)
  • 2.
    Eriksson, David
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Ellram, L.M.
    Miami University in Oxford, Oh, USA.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    To offshore or reshore: The battle of data points2018In: Supply Chain Management Review, ISSN 1521-9747, Vol. 22, no 3, p. 42-46Article in journal (Other academic)
    Abstract [en]

    [...]our research shows that not all offshoring decisions are based on the best methods or information. [...]a series of incorrect decisions made offshoring look like a great decision when it was not. [...]after years of outsourcing, Plant A was still the same size and unable to trim its overhead despite lower production levels. [...]one product became so expensive to produce internally that it was priced too high and failed in the market while lower-cost competitors thrive today.

  • 3.
    Reitsma, Ewout
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Critical operations capabilities in a high cost environment: A grey relational analysis2017In: Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM Joint International Conference, Lublin, 17–19 May, 2017., ToKnowPress , 2017, p. 169-176Conference paper (Refereed)
    Abstract [en]

    Operations capabilities has been a common research area for many years and several frameworks have been offered. The existing frameworks are general and do not take specific contexts into consideration, such as a high cost environment. This research gap is of interest as a manufacturing relocation process has been taking place during the last decades, resulting in a vast amount of manufacturing being moved from high to low cost environments. The purpose of this study is to analyse critical operations capabilities in a high cost environment. A survey study was conducted, which focused on the evaluation of an existing framework of operations capabilities in the specific high cost environment context. Data was collected by a questionnaire that was developed based on the existing framework and distributed to 14 managers in five Swedish manufacturing firms. Grey relational analysis (GRA) was used to rank and cluster the dimensions and operations capabilities. The findings revealed that all the dimensions and operations capabilities included in the framework were critical in a high cost environment. However, the analysis also indicated that different emphasis was put on the different dimensions and capabilities. Thus, the dimensions and capabilities were ranked in order of critically and clustered as either ‘most critical’, ‘critical’, or ‘least critical’. The most critical dimension was ‘quality’ while the least critical dimension was ‘environment’. The critical dimensions included ‘delivery’, ‘cost’, ‘flexibility’, ‘service’ and ‘innovation’. The findings increased the validity of the framework and its usefulness in a high cost environment.

  • 4.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University Library.
    Critical Operations Capabilities for Competitive Manufacturing: A High-Cost Environment Perspective2021Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Manufacturing companies operating in a high-cost environment are facing many challenges attempting to achieve a competitive advantage. These challenges have encouraged manufacturing companies to relocate their manufacturing operations from a high-cost to low-cost environment, creating issues for the western social welfare. Manufacturing companies located in a high-cost environment must be able to improve their overall competitiveness to maintain their manufacturing in such environment.

    Research has shown that the competitive success of a company depends on its ability to identify, develop and improve those operations capabilities that have the highest impact on their competitiveness. However, the literature provides limited emphasis on critical operations capabilities for competitive manufacturing in a high-cost environment. Therefore, the purpose of this research is to investigate critical operations capabilities and how they contribute to a competitive advantage in a high-cost environment.

    To fulfill the purpose, two research questions have been formulated. The first research question is: what are the critical operations capabilities for competitive manufacturing in a high-cost environment? The second research question is: How do critical operations capabilities contribute to competitive advantage in a high-cost environment? The research questions were answered through different studies and the implementation of different research strategies.

    This thesis contributes with increased knowledge on critical operations capabilities in a high-cost environment and how they contribute to a competitive advantage. This research has provided an updated and modernized framework of critical operations capabilities in a high-cost environment. Furthermore, this research has also offered an overview on different strategies which are implemented in a high-cost environment for reaching a competitive advantage. Thus, it also included an analysis on challenges and solutions faced by competitive manufacturing in a high-cost environment.

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  • 5.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Critical operations capabilities in a high cost environment2018Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Many manufacturing firms, driven by the goal of beating the competition, have relocated their manufacturing operations from a high to a low cost environment, creating issues for the western social welfare. In order to maintain manufacturing in high cost environments, firms located in such environments must improve their competitiveness.

    Research has shown that firms need to be able to identify, develop and improve the operations capabilities that have the highest impact on the competitiveness. However, there is presently no coherent and contemporary framework of operations capabilities in the literature. There is also a lack of knowledge about operations capabilities in a high-cost environment. Therefore, the purpose of this research is to investigate critical operations capabilities in a high-cost environment.

    This purpose has been addressed through two studies. The first investigated critical operations capabilities in a general environment, and was conducted through a systematic literature review (Paper I). The second study investigated critical operations capabilities in a high cost environment and was conducted through a focus group (Paper II) and a multiple case study (Paper III).

    The result of this research is a framework of operations capabilities in a high cost environment. The framework includes seven dimensions and 23 operations capabilities. Specifically, the dimensions are: cost, quality, delivery, flexibility, service, innovation and environment. The findings revealed that quality is considered as the most critical dimension in a high cost environment, while environment is considered as the least critical in a high cost environment. The findings also revealed two additional operations capabilities in the empirical data, which are 'flow efficiency' and 'employee flexibility'.

    This research contributes to the current body of knowledge by introducing a novel perspective and original thinking about operations capabilities in a high cost environment. The framework of operations capabilities could support both practitioners and researchers in the identification and development of critical operations capabilities for winning strategies in a high cost environment.

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  • 6.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Towards a competitive advantage in a high-cost environment: Challenges and solutions2021Conference paper (Refereed)
    Abstract [en]

    Manufacturing companies in high-cost environments have been faced various challenges related to volatile demand, servitization, increased automation and increased skills required from employees. Limited research in the operations management field analyzes and organize these challenges. Hence, this research investigates challenges for competitive manufacturing in a high-cost environment and the solutions implemented to meet those challenges. This research has been conducted through a multiple case study, including six Swedish manufacturing companies. It derives challenges and solutions related to the six dimensions: cost, quality, time, flexibility, innovation, sustainability for manufacturing companies.

  • 7.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Framework of operations capabilities: A literature review with new insights2016In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Conference paper (Refereed)
    Abstract [en]

    This paper investigates critical operations capabilities discussed in the literature. The field is constantly evolving and in need of overview. The research is based on a systematic literature review, including a final sample of 157 peer-reviewed papers. Previously, cost, flexibility, quality, delivery, and service were considered the main dimensions of critical operations capabilities. This paper also identified innovation and environment, as well as their essential capabilities. In total, 21 operations capabilities were detected. Implications include the importance of understanding the dynamics between operations capabilities and their context, and to constantly be vigilant for new trends.

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  • 8.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Critical operations capabilities in high cost environment: A case study2016In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Conference paper (Refereed)
  • 9.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Critical operations capabilities for competitive manufacturing: A systematic review2017In: Industrial management & data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 117, no 5, p. 801-837Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this paper is to investigate systematically the topic of operations capabilities within the operations strategy area. The output is a framework that will benefit researchers and firms to gain a more complete understanding of critical operations capabilities.

    Design/methodology/approach

    The research methodology is a systematic literature review. The aim of this study is to provide a snapshot of the diversity of studies being conducted in the field of operations capabilities, within the operations strategy area. In total, 157 papers were taken into consideration. Various operations capabilities were identified and synthesized in a conceptual framework.

    Findings

    The output of this paper is a conceptual framework of critical operations capabilities. Different operations capabilities and dimensions were identified in the literature. In total, seven dimensions were identified and included in the framework: cost, quality, delivery, flexibility, service, innovation, and environment.

    Research limitations/implications

    This research was conducted through a systematic literature review. The framework presented in this paper provides a summary of critical operations capabilities, and in addition theoretical support for managers and firms wishing to formulate an operations strategy.

    Practical implications

    In general, this research sets the basis for managers and practitioners concerning the formulation of successful operations strategies. In the long term, a deeper understanding and shared knowledge about competitive priorities and operations capabilities can positively influence the success of firms.

    Originality/value

    This paper extends the theory by providing researchers and managers with updated knowledge on operations capabilities.

  • 10.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Critical Operations Capabilities for Competitive Manufacturing in a High-Cost Environment: A Multiple Case Study2020In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 13, no 1, p. 94-107Article in journal (Refereed)
    Abstract [en]

    There is increased interest in relocation to and from high-cost environments, but there remains a lack of knowledge with regard to operations capabilities in this specific context. The purpose of this study is thus to investigate critical operations capabilities in a high-cost environment. The research process is based on the investigation of an existing framework of operations capabilities through a multiple case study including five Swedish manufacturing companies. The findings reveal that all the dimensions and capabilities included in the framework were considered critical, and additional operations capabilities could be identified: service quality, supplier dependability, supplier flexibility, supply chain innovation, supply chain sustainability. The investigation underlines the dynamic nature of operations capabilities, which need to be updated constantly according to the environment in which they are developed. This study contributes on a practical level to managers by creating an overview of operations capabilities in a high-cost environment. Through the investigation of critical operations capabilities, it is possible for managers to find new areas of competitiveness, as well as to understand their current areas of excellence. The study makes several contributions, such as the identification of operations capabilities, their investigation and validation in a specific environment.

  • 11.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Critical operations capabilities in a high cost environment2018In: Proceedings of the 8th International Conference on Operations and Supply Chain Management, 2018Conference paper (Refereed)
  • 12.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Critical operations capabilities in a high cost environment: A focus group study2016In: Proceedings of the 7th International Conference on Operations and Supply Chain Management, 2016Conference paper (Refereed)
  • 13.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Critical operations capabilities in a high cost environment: A multiple case study2018In: IOP Conference Series: Materials Science and Engineering / [ed] N. Kurniati, R. S. Dewi, D. S. Dewi, D. Hartanto, N. I. Arvitrida, P. D. Karningsih, Institute of Physics Publishing (IOPP), 2018, Vol. 337, no 1, article id UNSP 012065Conference paper (Refereed)
    Abstract [en]

    Operations capabilities have been a popular research area for many years and several frameworks have been proposed in the literature. The current frameworks do not take specific contexts into consideration, for instance a high cost environment. This research gap is of particular interest since a manufacturing relocation process has been ongoing the last decades, leading to a huge amount of manufacturing being moved from high to low cost environments. The purpose of this study is to identify critical operations capabilities in a high cost environment. The two research questions were: What are the critical operations capabilities dimensions in a high cost environment? What are the critical operations capabilities in a high cost environment? A multiple case study was conducted and three Swedish manufacturing firms were selected. The study was based on the investigation of an existing framework of operations capabilities. The main dimensions of operations capabilities included in the framework were: cost, quality, delivery, flexibility, service, innovation and environment. Each of the dimensions included two or more operations capabilities. The findings confirmed the validity of the framework and its usefulness in a high cost environment and a new operations capability was revealed (employee flexibility).

  • 14.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Evaluation of critical operations capabilities for competitive manufacturing in a high-cost environment2020In: Journal of Global Operations and Strategic Sourcing, ISSN 2398-5364, E-ISSN 2398-5372, Vol. 13, no 3, p. 229-250Article in journal (Refereed)
    Abstract [en]

    Purpose: To survive in a competitive landscape, companies are required to identify, develop and continuously improve upon the operations capabilities that have the greatest impact on the overall competitiveness. This paper aims to evaluate critical operations capabilities for competitive manufacturing in a high-cost environment.

    Design/methodology/approach: Critical operations capabilities for competitive manufacturing were extracted in a literature review and then evaluated from the perspective of a high-cost environment in a focus group study. The focus group included a quantitative (questionnaire) and qualitative (discussion) evaluation of the extracted critical operations capabilities.

    Findings: The empirical findings revealed that all the capabilities identified in the literature review are considered critical in a high-cost environment, albeit with varying emphasis. Companies located in a high-cost environment tend to emphasize a broad set of capabilities related to quality, cost, time, flexibility and innovation rather than only cost-related capabilities.

    Research limitations/implications: The research is based on a focus group that was limited to 14 representatives from five Swedish manufacturing companies. This can reveal some limitations with regard to the generalizability of the conclusions drawn. Hence, this research should be considered as an initial step in gaining a more in-depth and complete understanding of the research topic under investigation.

    Practical implications: The research outcome enables managers to design their operations strategy more systematically and effectively, to be consistent with their targeted capabilities. The operations capabilities are important for both the company’s competitiveness and its future direction.

    Originality/value: The paper presents an updated understanding of how companies achieved a competitive advantage in a specific manufacturing environment such as a high-cost context. It additionally provides an overview of what capabilities are developed for implementing successful operations strategies.

  • 15.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
    Bengtsson, L.
    Evaluation of operations capabilities in high cost environmentManuscript (preprint) (Other academic)
  • 16.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Eriksson, David
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Pinna, Christophe
    The University of Sheffield, UK.
    An analysis of critical operations capabilities in a high cost environment: A multiple case study2017In: Proceedings of the 24th International Annual EurOMA Conference, International Annual EurOMA Conference, 2017Conference paper (Refereed)
  • 17.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Johansen, Kerstin
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Rösiö, Carin
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Manufacturing competitively in a high-cost environment: A SME’s perspective2021Conference paper (Refereed)
  • 18.
    Sansone, Cinzia
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design, JTH, Product design and development (PDD). Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Sequeira, Movin
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Critical Operations Capabilities and Reshoring Drivers in a High-Cost Environment2021In: Transdisciplinary Engineering for Resilience: Responding to System Disruptions: Proceedings of the 28th ISTE International Conference on Transdisciplinary Engineering (TE2021) / [ed] L. Newnes, S. Lattanzio, B. R. Moser, J. Stjepandić & N. Wognum, Amsterdam: IOS Press, 2021, Vol. 16, p. 263-271Conference paper (Refereed)
    Abstract [en]

    Reshoring of manufacturing to high-cost environments has been gaining attention. Several drivers are usually involved in the reshoring process. This process also requires manufacturing companies to assess their capabilities in relationship to the reshoring drivers. However, the connection between the reshoring drivers and the capabilities that the manufacturing companies have in high-cost environments has received little attention. The purpose of this study is to investigate the connection between the reshoring drivers and critical capabilities, through a transdisciplinary approach. This study was conducted through a literature review. The first step included the investigation of existing literature related to operations capabilities. The second step included the investigation of existing literature related to reshoring drivers. The third step included an investigation of the link between the critical operations capabilities and the reshoring drivers derived from the literature. Both sets of critical operations capabilities and reshoring drivers were linked based on their respective definitions. The findings revealed that there is a connection between operations capabilities and reshoring drivers. This study contributes to the development of both reshoring and operations capabilities research streams, and to practice by identifying the specific operations capabilities that can drive reshoring. 

  • 19.
    Sequeira, Movin
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design.
    Sansone, Cinzia
    Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.
    Relocation for production innovation capability: a bibliometric analysis2021In: Proceedings of the 28th Innovation and Product Development Management Conference, 2021Conference paper (Refereed)
    Abstract [en]

    Due to increasing competition, many manufacturing companies have relocated their production to low-cost countries, through offshoring. Recently, some manufacturing companies have moved their production back to their home country. Innovation has played an important role in allowing companies to add value to their productions and influencing relocation decisions. However, the literature does not provide a clear snapshot that explains how relocations are related to innovation. Therefore, the purpose of this paper is to explore the relationship between innovation and relocation. The paper adopts a quantitative review and a bibliometric analysis with data extracted from Scopus. Next, a content analysis is carried out on a subset of articles. The findings indicate that there is certain consensus on the positive relationship between innovation and offshoring, while limited knowledge on the relationship between innovation and reshoring. Furthermore, the relationship between innovation and relocation can be understood through the theory of dynamic capabilities, which is the boundary for both these topics. This research contributes to the debate on relocations and production innovation.

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