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  • 1.
    Mihailescu, Daniela
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Implementation Methodology In Action: A study of an Enterprise Systems implementation methodology2006Licentiate thesis, monograph (Other academic)
    Abstract [en]

    Enterprise Systems create new opportunities but also new challenges and difficulties for implementers and users. The clear distinction between the development and the implementation of Enterprise Systems Software seems to influence not only the characteristics of methodologies but also how implementers use the Enterprise Systems implementation methodologies.

    The general aim of this thesis is to study an Enterprise Systems implementation methodology, SAP’s AcceleratedSAP implementation methodology. An exploratory case research approach is employed and is initiated with the development of a framework which integrates current views on Method in Action and Information Systems Development with insights from Enterprise Systems research. The theoretically grounded framework outlines the characteristics of the implementation methodology recommended by SAP and used by implementers in Enterprise Systems implementations. The framework is enhanced by an empirical study.

    Findings add a number of insights to the body of knowledge in the Information Systems field and the Enterprise Systems implementation methodology. For example, the Implementation Methodology in Action framework developed in this study outlines a set of components which influence the use of an implementation methodology, and implementers’ actions which occur through the use of an implementation methodology. The components have varying characteristics and exert a significant influence on the effectiveness of implementation methodology use, which may explain differences in implementers’ actions and consequently in the outcomes of the Enterprise Systems implementation processes. The notion of implementation methodology in action, as articulated in this study, integrates two complementary views, i.e. a technology view focusing on a formalised aspect and a structural view focusing a situational aspect, emphasising different features of the implementation methodology.

  • 2.
    Mihailescu, Daniela
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    What characterizes an Enterprise Systems Implementation Methodology?2010In: AMCIS 2010 Proceedings, 2010Conference paper (Refereed)
  • 3.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics. Informatik.
    Carlsson, Sven
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics. Informatik.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics. Informatik.
    A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action2006Conference paper (Other (popular scientific, debate etc.))
    Abstract [en]

    Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.

  • 4.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    An Exploratory Study of an Enterprise Systems Implementation Methodology in Action2006Conference paper (Other (popular science, discussion, etc.))
    Abstract [en]

    In this paper we develop an Enterprise Systems Implementation Methodology-in-Action framework. The framework is grounded in current views on methodology-in-action (theoretical grounding) and enhanced by an empirical study (empirical grounding). The notion of Implementation Methodology-in-Action, as articulated in this paper, integrates two complementary views that conceptualize a methodology in terms of a technology focusing formalized aspects, i.e. contents as prescribes by designers, and a structural view focusing situational aspects including implementers, implementation context, enterprise systems software, and other individuals participating in the implementation project. The purpose of the framework is to integrate existing gaps in methodology views in order to contribute to a better understanding of implementation methodology. The integrated methodology concept is understood in terms of formalized and situational elements. These elements exert a significant influence on the characteristics and effectiveness of methodology use, and implementers’ actions which may explain differences in ES implementation process’s outcomes. The results from this research helps also participants in ES projects to become aware of the elements which may influence the actions of the users working with implementation methodologies as well as the reasons for these actions in the ES implementation.

  • 5.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Evaluating Enterprise Systems Implementation Methodologies in Action: Focusing Formalized and Situational Aspects2007In: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 10, no 1, p. 83-90Article in journal (Refereed)
    Abstract [en]

    Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.

  • 6.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action2006Conference paper (Other (popular science, discussion, etc.))
    Abstract [en]

    Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.

  • 7.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    A Realist Conceptualization for Studying Information System Development Methodology2010Conference paper (Other academic)
    Abstract [en]

    It is tempting to assume that Information Systems Development Methodology (ISDM) is clearly understood because it has attracted researchers across a range of research fields offering a rich set of descriptions and explanations of ISDM. Although there are considerable studies on ISDM, this paper argues that different disciplinary interests have resulted in fragmented assessments. Consequently, this paper seeks to bridge the gap between different research streams which reflect different theoretical approaches in assessing ISDM. The overall purpose of the paper is to provide an alternative conceptualisation of ISDM i.e. from an IS design science perspective, which is theoretically grounded in realist social theory. Based on the alternative conceptualisation of ISDM, that retains the valuable insights of prior works, a tentative design proposition is developed. The design proposition consists of a combination of interventions and provides high-level guidance for designing initiatives of a particular IS class, i.e., ISDM initiative, by emphasizing what to do and why in order to achieve particular outcomes. Hence, the paper addresses the following research question: How to conceptualise an ISDM initiative? The research methodology applied involves an explorative field study research strategy based on a literature review and qualitative analysis procedure.

    In this paper four theoretical perspectives on ISDM are identified. While each perspective regarded in isolation provides different overarching depictions of ISDM, together they reveal the complexities and ambiguities of this multifaceted phenomenon. The study provides an alternative ISDM conceptualisation and a tentative design proposition for designing ISDM initiatives. From a theoretical point of view, the implicit claim is that the suggested conceptualization of ISDM will facilitate conceptual bridges between different research streams and aid scholars and practitioners to understand the complexity of ISDM. From a practitioner perspective, the tentative design proposition developed in the paper provides guidance more accurately in assessing and designing ISDM initiatives. The alternative IS design science research approach to studying ISDM with a realist conceptualization is, in our opinion, an appropriate way to start and lays the groundwork for useful follow-on research.

  • 8.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics. Lund University, Sweden.
    Exploring the Adaptation of Enterprise Systems Implementation Methodology: A morphogenetic approach2012In: Proceedings of the International Conference on Information Systems, ICIS 2012, Orlando, USA, December 16-19, 2012 / [ed] Joey, F. George, Atlanta, Ga.: Association for Information Systems, 2012Conference paper (Refereed)
    Abstract [en]

    Enterprise Systems Implementation Methodology (ESIM) is considered to be a critical factor for successful Enterprise Systems (ES) implementations. In spite of ESIM’s potential and significance for practice, little attention has been paid to this object of study in ES literature. Moreover, current studies reveal contradictory findings and provide a fragmented understanding. The purpose of this paper is to set before the reader an ESIM adaptation framework underpinned by a morphogenetic approach. Our qualitative study resulted in a richer description of ESIM and its adaptation. Four theoretically and empirically ESIM adaptation strategies, i.e. reorienting, cooperative, collaborative and coordinated, with related conditions and effects are suggested. Since ESIM might be regarded as one of the latest interventions undertaken in an attempt to improve the quality of an ES product and the productivity and quality of an implementation process, this study retains valuable insights of prior works in Information Systems Development (ISD) research. 

  • 9.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    School of Economics, Lund University.
    Exploring the Nature of Information Systems Development Methodology: A Synthesized View Based on a Literature Review2010In: Journal of Service Science and Management, ISSN 1940-9893, Vol. 3, no 2, p. 265-271Article in journal (Refereed)
    Abstract [en]

    New Information Systems Development Methodologies (ISDMs) are suggested in the belief that their deployment would be beneficial to consultants in their work. A large number of ISDMs already exist but their value has been questioned and at the same time new methodologies continue to be introduced in an attempt to support and improve the practice of information systems development work. What is not always clear from current studies is that ISDM is a multi-perspective and cross-discipline phenomenon. Although a large amount of knowledge of ISDM is available, different disciplinary interests have resulted in fragmented assessments of it. This paper intends to identify theoretical perspectives applied in the conceptualization of ISDM. A review of the literature on ISDM was conducted and four different theoretical perspectives were identified: 1) system, 2) structure, 3) innovation, and 4) knowledge. While each perspective provides various overarching depictions of ISDM, the synthesized view of ISDM provided in this study reveals the complexities and ambiguities of a multifaceted phenomenon such as ISDM. Suggestions for an alternative conceptualization of ISDM are provided in an attempt to facilitate the investigation of ISDM.

  • 10.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    The contextualisation of an IS artefact: A synthetic framework grounded on a critical realist perspective on the development and deployment of IS development methodology2008Other (Other (popular science, discussion, etc.))
    Abstract [en]

    A dynamic business climate and technological advancements create new opportunities and challenges in the changing environment of IS development organizations. The clear distinction between the development and the implementation of Enterprise Systems software has affected the roles of involved parties, their work environment, and the knowledge needed. In response to the pressure for more efficiency and effectiveness and also flexibility and quality in Enterprise Systems implementations, new development models and methods, such as rapid product development, agile software development, and component-based development, have been suggested andare considered to be beneficial to consultants in their work. Yet, the quality of ES solutions continues to be problematic, resulting in various outcomes and, once again, questioning the value of the new IS development methodologies. What is not always clear from current IS studies, is the fact that IS development methodology represents a multi-perspective and cross-level phenomenon of study. Over the last decade, different perspectives in research works have tried to address the challenges related to development and deployment of IS development methodologies.

    We argue that existing fragmented approaches in studying IS developmentmethodology reduces the possibility to understand and explain the challengesencountered by IS professionals in practice. Therefore, in order to develop valuable theories, tools, and educational programs with practical relevance, as several scholars indicate, it is imperative to scrutinize new approaches and provide robust frameworks to study and explain the development, deployment, and the potentials of IS development methodologies.

    This work is motivated by the perception that a change of understanding and framing the study of IS development methodology is not only needed but is also a fundamental issue in order to facilitate the design of artefacts based on cumulative and integrated knowledge. This paper proposes to extend the existing body of IS research in general and ES research in particular, by exploring an alternative way to frame the study of ES implementation methodology from a critical realist perspective.

    The beneficial feature of this perspective is represented by a theoretical basis which allows to bridge the gap between two significant streams of IS research, i.e. the development and the deployment of IS development methodology. The framework outlined in this study is based on a synthesis of frameworks and theories of the development and deployment of IS development methodologies, and explores the characteristics and relations between social and technical objects together with potential transformations and implications in a stratified context.

  • 11.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    An Exploratory Study of an Enterprise Systems Implementation Methodology in Action2006Conference paper (Other (popular science, discussion, etc.))
    Abstract [en]

    In this paper we develop an Enterprise Systems Implementation Methodology-in-Action framework.The framework is grounded in current views on methodology-in-action (theoretical grounding) andenhanced by an empirical study (empirical grounding). The notion of Implementation Methodology-in-Action, as articulated in this paper, integrates two complementary views that conceptualize amethodology in terms of a technology focusing formalized aspects, i.e. contents as prescribes bydesigners, and a structural view focusing situational aspects including implementers, implementationcontext, enterprise systems software, and other individuals participating in the implementationproject.

    The purpose of the framework is to integrate existing gaps in methodology views in order tocontribute to a better understanding of implementation methodology. The integrated methodology concept is understood in terms of formalized and situational elements. These elements exert asignificant influence on the characteristics and effectiveness of methodology use, and implementers’actions which may explain differences in ES implementation process’s outcomes. The results from thisresearch helps also participants in ES projects to become aware of the elements which may influencethe actions of the users working with implementation methodologies as well as the reasons for these actions in the ES implementation.

  • 12.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Lund University School of Economics and Management.
    The Conditions of Complex Innovation Adoption Occurrence: A Critical Realist Perspective2013In: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 16, no 3, p. 220-231Article in journal (Refereed)
    Abstract [en]

    The adoption of innovation is a multifaceted and dynamic phenomenon. It occurs as a result of the interplay between structural influences and agents’ activities. Although existing studies on innovation have recognised the importance of theories that link the structure, the macro level, and agency, the micro level, in explaining changes over time, few theoretical accounts support the integrations of multiple levels of analysis. The purpose of this paper is to develop an explanatory framework based on a realist social theory and underpinned by a critical realist perspective, with the intention of describing and explaining IS/IT adoption occurrences. The potential of the framework is empirically illustrated with a case study that examines the adoption of one Enterprise Systems Implementation Methodology by implementers in an implementation context. Our qualitative study provides explanatory insights and a rich description of a particular type of complex innovation. Four theoretically and empirically grounded modes of adopting an implementation methodology are identified: fragmented, aggregated, integrated and infrastructural. Using the framework allow us to achieve four things. First, the framework will support the researchers in identifying particular configurations and the pattern of events caused by them. Second, it will take into account the embeddedness of innovations that have occurred within broader structural configurations. Third, it will allow the researchers to distinguish the different stances agents might adopt toward particular innovations and structural configurations. Fourth, the researchers will be able to identify variations that have occurred in the adoption of innovations. This study offers a foundation for future work that may contribute to a more coherent view on complex innovations and insights into their potential adoption; as such, the findings presented here can provide guidance for practitioners who seek to adopt complex IS/IT innovations.

  • 13.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Mihailescu, Marius
    Lund University, Sweden.
    Carlsson, Sven
    Lund University, Sweden.
    The evolution of an enterprise system implementation methodology by adaptation through reflexivity2016In: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE Computer Society, 2016, p. 4961-4970Conference paper (Refereed)
    Abstract [en]

    In spite of an Enterprise Systems Implementation Methodology's (ESIM's) potential and significance for Enterprise Systems implementation, little attention has been paid to its evolution in ES literature. Moreover, current studies reveal contradictory findings and provide a fragmented understanding. The purpose of this paper is to provide a framework underpinned by a morphogenetic approach for explaining how ESIM evolves by adaptation through reflexivity. Our qualitative study resulted in a richer description of ESIM contents differentiated by adaptation strategies through reflexivity. Four theoretically and empirically informed ESIM adaptation strategies, i.e. reorienting, embedding, aligning and connecting, with related conditions and effects are suggested. This study retains valuable insights of prior works in Information Systems Development (ISD) research, since ESIM might be regarded as one of the latest interventions undertaken in an attempt to improve the quality of an ES product and the productivity and quality of an implementation process. 

  • 14.
    Mihailescu, Marius
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Daniela
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Lund university, Sweden.
    Explaining the Adoption of Complex Innovations by Reflexive Agents: A Critical Realist Perspective2013In: Proceedings of the 4th international conference on information systems management and evaluation, ICIME 2013: RMIT University Vietnam, Ho Chi Minh City, 13-14 May 2013 / [ed] John Blooma, Mathews Nkhoma and Nelson Leung, Reading: Academic conferences and publishing international limited , 2013, p. 152-159Conference paper (Refereed)
1 - 14 of 14
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  • harvard1
  • ieee
  • modern-language-association-8th-edition
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  • Other style
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