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  • 1.
    Achtenhagen, Leona
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
    Ericson, Thomas
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). Jönköping University, Jönköping International Business School, JIBS, Center for Family Enterprise and Ownership.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Leadership: The Role of Interactive Strategizing2003In: Innovative Forms of Organizing: international perspectives, London: SAGE , 2003, p. 49-71Chapter in book (Other academic)
  • 2.
    Achtenhagen, Leona
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Learning and Continuous Change in Innovating Organizations2003In: Innovative Forms of Organizing: international perspectives, London: SAGE , 2003, p. 72-94Chapter in book (Other academic)
  • 3.
    Achtenhagen, Leona
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). JIBS, Center for Family Enterprise and Ownership.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Ericson, Thomas
    Beyond leadership: Shared organizing and strategizing processes in innovative organizational settings.2001Conference paper (Refereed)
  • 4.
    Anisimova, Tatiana
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Plachkova, Tonya
    Jönköping University, Jönköping International Business School.
    Popular Music in Audio-Visual Advertising: A Study of the Roles and Functions of Lyrics in TV-Commercials2014In: Advances in social sciences research journal, ISSN 2055-0286, Vol. 1, no 5, p. 8-21Article in journal (Refereed)
  • 5. Ericson, Thomas
    et al.
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). JIBS, Center for Family Enterprise and Ownership.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Organizing is Strategizing: Innovative forms of organizing means continuous strategizing.1999Conference paper (Refereed)
  • 6.
    Eriksson, Nomie
    et al.
    Skövde university.
    Holgers, Kajsa-MiaJönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Hälso- och sjukvårdsnämndernas kansli, Västra Götalandsregionen / Centre for Healthcare Improvement, Chalmers.Müllern, TomasJönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete2013Collection (editor) (Other academic)
  • 7.
    Eriksson, Nomie
    et al.
    University of Skövde, Sweden.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Interprofessional barriers: A study of quality improvement work among nurses and physicians2017In: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 26, no 2, p. 63-69Article in journal (Refereed)
    Abstract [en]

    This article studies interprofessional barriers between nurses and physicians in the context of quality improvement work. A total of 17 nurses and 10 physicians were interviewed at 2 hospitals in Sweden. The study uncovered a number of barriers relating to both the relative status of each group and their defined areas of responsibility.

  • 8. Fenton, E.
    et al.
    Pettigrew, Andrew
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Theoretical Perspectives on New Forms of Organising.1998Conference paper (Other (popular scientific, debate etc.))
  • 9.
    Jaensson, J-E
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Till invånarnas tjänst: Om marknadsorientering i kommuner1992Licentiate thesis, monograph (Other scientific)
  • 10.
    Lundin, Rolf A.
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Moving Beyond the Team-Based Structure: Projects as a Basis for Innovation in Highly Competitive Industries2002Conference paper (Refereed)
  • 11.
    Maaninen, Eva
    et al.
    Uppsala universitet, inst för företagsekonomi.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    A contextual understanding of projects: the importance of space and time2009In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 25, no 3, p. 327-339Article in journal (Refereed)
  • 12.
    Manzoor, Ayesha
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Berndt, Adele
    Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
    International Consumers Airline Experiences and Negative Brand Emotions Expressed on Social Media: A Consumer Perspective2018In: Proceedings of the 44th annual conference of european international business academy: International Business in a Transforming World – the Changing Role of States and Firms / [ed] Barbara Jankowska, Anna Matysek-Jędrych, Katarzyna Mroczek-Dąbrowska, Poznań University of Economics and Business , 2018, p. 148-149Conference paper (Refereed)
    Abstract [en]

    No doubt the airline industry has been growing globally and generating profit as international business, and it becomes more challenging for airline companies to deal with international consumers and develop a better marketing strategy to satisfy them. Using a consumer perspective on social media, we noted that consumers expressed different types of negative brand emotions while sharing their negative experiences of Qatar Airways and Turkish Airline. Brand emotions are mental and physical experiences directed towards a brand. Thus, we argue that negative brand emotions are explicitly expressed towards airline brands on social media. By using netnography research method, we revealed five dimensions of negative brand emotions namely unhappy, disappointed, anger, disgust, and terrible or awful. Consumers more expressed these negative brand emotions while complaining about various service failures including staff rude behavior, seating issues, food quality, luggage mishandled, flight delayed and discrimination among passengers. Consistent with previous studies, international consumers showed various behavioral reactions, for instance, complaints, negative electronic word-of-mouth, brand avoidance and claimed for compensations due to service failures. We discussed our findings related to negative experiences, service failures and behavioral reactions of international consumers towards airlines.

  • 13.
    Melander, Anders
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). Jönköping University, Jönköping International Business School, JIBS, Center for Family Enterprise and Ownership.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    The Rhetoric of Strategy Making: A Study of Annual Speeches from Four Generations of CEOs.1997In: Presented at the 14th Nordic Conference on Business Studies. Bodö, Norway., 1997Conference paper (Refereed)
  • 14.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Conceptions of Leadership and Influence: A Re-reading of Three Leadership Classics.2001Conference paper (Refereed)
  • 15.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Den föreställda organisationen: Om kulturella processer i och kring organisationer1994Book (Other academic)
  • 16.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Den karismatiska chefen: en bok om att utveckla det egna ledarskapet2006Book (Other academic)
    Abstract [en]

    Ledarskap är ett ämne som berör många människor, både i rollen som medarbetare och som chef. Dessutom har forskare, konsulter och andra visat ett omfattande intresse för ledarskap. Många menar att det har vuxit fram ett nytt sätt att se på och utöva chefsarbetet. I denna bok används beteckningen det karismatiska ledarskapet för att fånga dessa nya ideal kring ledarskap.

  • 17.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Införande av marknadslösningar i offentlig sektor1994In: Samhällets strukturomvandling och dess betydelse för lokal och regional anpassning: rapport från ett FOA-seminarium i Stockholm, 30 september 1993, Stockholm: FOA rapport , 1994Chapter in book (Other academic)
  • 18.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Integrating the Team-based Structure in the Business Process: The Case of Saab Training Systems2000In: The Innovating Organization / [ed] Andrew M. Pettigrew and Evelyn M. Fenton, London: Sage , 2000Chapter in book (Other academic)
  • 19.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Klassikern: Henri Fayol.: Den moderna planringssynens andlige fader1996In: Quid Novi, no 3, p. 77-86Article in journal (Other scientific)
  • 20.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Kommundelsnämnder i Sverige: Ett försök till taxonomi1993Book (Other academic)
  • 21.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Lärandeprocesser i och kring organisationer: Nya perspektiv på begreppet organisatoriskt lärande2007In: Organisation: teorier om ordning och oordning, Malmö: Liber , 2007Chapter in book (Other academic)
  • 22.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Middle managers' identity work in a media context2006In: Leadership in the Media Industry: Changing Contexts, Emerging Challenges, Jönköping: Media Management and Transformation Centre, Jönköping International Business School , 2006, p. 29-40Chapter in book (Other academic)
  • 23.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Middle managers identity work in a media context2005Conference paper (Refereed)
  • 24.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Moving Beyond the Rhetoric of the Post-modern Corporation: Some observations on complementaries in innovative forms of organizing2002In: Beyond Project Management: New perspectives on the temporary-permanent dilemma / [ed] Kerstin Sahlin-Andersson & Anders Söderholm, Malmö: Liber ekonomi , 2002, p. 205-223Chapter in book (Other academic)
  • 25.
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Retoriska strategier för att koordinera en virtuell gemenskap2008In: Att förstå strategi: Process och kontext, Lund: Studentlitteratur , 2008, p. 255-270Chapter in book (Other academic)
  • 26.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Bengtsson, Maria
    Söderholm, Anders
    Wåhlin, Nils
    A Grammar of Organizing2007Book (Other academic)
  • 27.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Irinca, Andreea
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Morawietz, Anne
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Pajarskaite, Milda
    Jönköping University, Jönköping International Business School, JIBS, Business Administration.
    Celebrities and Music and Brand Recall Cues - An Experimental Study of TV Commercials2015In: Advances in Social Sciences Research Journal, ISSN 2055-0286, Vol. 2, no 10, p. 174-190Article in journal (Refereed)
    Abstract [en]

    This article reports on an aided brand recall experiment testing the effect of celebrities compared to popular music in TV advertisements. The effect of three cues, celebrity,music, and celebrity + music, was analysed and crosschecked with the moderating effect of familiarity with the cues. The results show a stronger effect of the celebrity cue compared to music. Familiarity with the celebrity leads to higher recall than non-familiarity, whereas the results for familiarity with the music are inconsistent with stronger recall for non-familiar music for some of the cues. The results enrichen the understanding of how celebrities and music can be used as advertising cues.

  • 28.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Manninen, E
    Complementaries and dualities in the managing of activities in a project intensive organization2005Conference paper (Refereed)
  • 29.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Melander, Anders
    Jönköping University, Jönköping International Business School, JIBS, ESOL (Entrepreneurship, Strategy, Organization, Leadership).
    Strategisk förnyelse i kooperativa företag2010 (ed. 1)Book (Other academic)
  • 30.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Melander, Anders
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Naldi, Lucia
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Sarti, D.
    Facing dualities in cooperative organizations: Identity construction in Södra Skogsägarna and Unicoop Firenze2005Conference paper (Refereed)
  • 31.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics. Jönköping University, School of Health and Welfare, HHJ, Quality Improvement and Leadership in Health and Welfare.
    Nordin, Annika
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics. Jönköping University, School of Health and Welfare, HHJ, Quality Improvement and Leadership in Health and Welfare.
    Revisiting empowerment: a study of improvement work in health care teams2012In: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 21, no 2, p. 81-92Article in journal (Refereed)
    Abstract [en]

    This article reports on a study of team empowerment in a large clinic at a Swedish hospital. The focus of the study was to understand how a high degree of empowerment enabled the teams to develop and sustain a high level of performance. More specifically, a model of empowerment was used to identify important factors that contribute to team empowerment in 3 teams at the clinic. In the analysis of the empirical data, 21 factors were identified and the degree of empowerment in the 3 teams was assessed.

  • 32.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Cars, Information and Petroleum: A Rhetorical Odyssey in Three Industries through the Lenses of Executive Speeches.2000Conference paper (Refereed)
  • 33.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Konsten att övertyga: Ledaren som retoriker i den nya ekonomin2000In: Ledmotiv, ISSN 1403-7742, no 2, p. 75-82Article in journal (Other academic)
  • 34.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Ledarskap i den nya ekonomin: konkurrensen om kompetens, kapital och kunder2000Book (Other academic)
  • 35.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    The Appearance of the Future: Emotion and Logic in the Rhetorical Expression of Strategic Change.1999Conference paper (Refereed)
  • 36.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Övertygandets ledarskap: om retorik vid strategiska förändringar1999Book (Other academic)
  • 37.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). JIBS, Center for Family Enterprise and Ownership.
    On the Rhetoric of Managing Change – the Initial Phase1997Conference paper (Refereed)
  • 38.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Stein, Johan
    Melin, Leif
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). JIBS, Center for Family Enterprise and Ownership.
    Who’s Writing the Text: – The Rhetorical Dialogue of Strategic Change Projects1998Conference paper (Refereed)
  • 39.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Wåhlin, Nils
    Leadership in the Identity-Alterity Interface: Tensions in Middle Management Positions2005Conference paper (Refereed)
  • 40.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Östergren, Katarina
    Kan organisationer lära1996In: Quid Novi, Vol. Tema 1Article in journal (Other scientific)
  • 41.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Östergren, Katarina
    Kunskapsföretagens individberoende1990Conference paper (Refereed)
  • 42.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Östergren, Katarina
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Lärandekulturer: En studie av organisatoriskt lärande under olika institutionella betingelser1995Doctoral thesis, monograph (Other scientific)
  • 43.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Östergren, Katarina
    Power & problems1986Conference paper (Refereed)
  • 44.
    Müllern, Tomas
    et al.
    Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management).
    Östergren, Katarina
    Two Perspectives on Organizational Learning: Exploring Re-orientation Projects in Different Organizational Fields1994Conference paper (Refereed)
  • 45. Wictor, Ingemar
    et al.
    Andersson, Svante
    Müllern, Tomas
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Leadership and Organisation in Born Globals2012Conference paper (Refereed)
1 - 45 of 45
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