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  • 1.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Evaluating Enterprise Systems Implementation Methodologies in Action: Focusing Formalized and Situational Aspects2007In: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 10, no 1, p. 83-90Article in journal (Refereed)
    Abstract [en]

    Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.

  • 2.
    Mihailescu, Daniela
    et al.
    Jönköping University, Jönköping International Business School.
    Mihailescu, Marius
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Carlsson, Sven
    Lund University School of Economics and Management.
    The Conditions of Complex Innovation Adoption Occurrence: A Critical Realist Perspective2013In: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 16, no 3, p. 220-231Article in journal (Refereed)
    Abstract [en]

    The adoption of innovation is a multifaceted and dynamic phenomenon. It occurs as a result of the interplay between structural influences and agents’ activities. Although existing studies on innovation have recognised the importance of theories that link the structure, the macro level, and agency, the micro level, in explaining changes over time, few theoretical accounts support the integrations of multiple levels of analysis. The purpose of this paper is to develop an explanatory framework based on a realist social theory and underpinned by a critical realist perspective, with the intention of describing and explaining IS/IT adoption occurrences. The potential of the framework is empirically illustrated with a case study that examines the adoption of one Enterprise Systems Implementation Methodology by implementers in an implementation context. Our qualitative study provides explanatory insights and a rich description of a particular type of complex innovation. Four theoretically and empirically grounded modes of adopting an implementation methodology are identified: fragmented, aggregated, integrated and infrastructural. Using the framework allow us to achieve four things. First, the framework will support the researchers in identifying particular configurations and the pattern of events caused by them. Second, it will take into account the embeddedness of innovations that have occurred within broader structural configurations. Third, it will allow the researchers to distinguish the different stances agents might adopt toward particular innovations and structural configurations. Fourth, the researchers will be able to identify variations that have occurred in the adoption of innovations. This study offers a foundation for future work that may contribute to a more coherent view on complex innovations and insights into their potential adoption; as such, the findings presented here can provide guidance for practitioners who seek to adopt complex IS/IT innovations.

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