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  • 1.
    Abadal Mahmood Abadi, Mahboobeh
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Nasseri, Mehran
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Shirmohammadian, Davood
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Efficient Business Intelligence systems utilization: Deliberation of information quality significance on decision-making2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Business Intelligence (BI) system facilitates informed and timely decision making incompetitive business environment. However, decision making can turn out to be highlychallenging if information delivered by BI system does not meet certain level of quality.Organization can benefit from provided information if they are correct, comprehensive,current, and accessible. The organizational members who use BI application to make decisionare best informants to verify the quality of delivered information. Additionally,the implementers of BI system are the one who must be aware of delivering high qualityof information and can explain the reason of failures if any. It is critical to inquire bothimplementers and users. Therefore, the factors that can affect the quality of informationwere studied through comprehensive literature review. Low quality of information maymake customers/ suppliers’ relationship worse, shrink the efficiency of the business performance,decrease the level of trust on BI, and eventually cause to lose the competitivenessin market place. This thesis is intended at investigating fundamental dimensionsthat hinder effective utilization of information in BI system and realizing how these dimensionscan affect the quality and outcome of decisions. Study with an exploratorypurpose was designed and conducted at a chain retail stores in Iran to gather empiricaldata from both group of BI users and implementers through focus group interview. Theresult of investigation shows the main BI system utilized to facilitate customer/ supplierrelationship management and store operation management. Business areas and activitiesinfluenced by the quality of information include, inventory management, customer loyalty,competitiveness, and supplier management. The information quality issues are encounteredmainly due to technical failures, lack of competent system developers, changesin business environment, inappropriate documentation during the system developmentlifecycle, and logical error in programming and designing algorithms. The time, effort,and resources spent on exploring and resolving problems regarding to the quality of informationhad a great influence on efficiency and effectiveness. Documentation duringsystem development life cycle is emphasized as a crucial factor that necessitates furtherstudy in documentation subject. The preliminary findings signify the importance of study to consider information quality in BI practice.

    Download full text (pdf)
    fulltext
  • 2.
    Acheampong, Faustina
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Vimarlund, Vivian
    Jönköping University, Jönköping International Business School, JIBS, Informatics. Jönköping University, Jönköping International Business School, JIBS, Centre for Information Technology and Information Systems (CenITIS). Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare).
    Innovating healthcare through remote monitoring: Effects and business model2017In: Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications, IGI Global, 2017, p. 247-268Chapter in book (Other academic)
    Abstract [en]

    Information technology has been suggested to improve patient health outcomes and reduce healthcare cost. This study explored the business model and effects of collaborative innovation between caregivers and patients on healthcare delivery through remote patient monitoring by interviewing caregivers and surveying atrial fibrillation patients. Findings indicate that remote monitoring enhanced early detection of potential risks and quality of clinical decision-making with patients feeling more empowered and involved in their own care. The remote monitoring system which consisted of a home-based ECG and a web-based service and was offered free to patients, brought together caregivers, patients, service provider and the government as actors. The introduction of remote monitoring increased the workload of caregivers and facilitation of timely diagnostics and decision-making were not realized. IT is an enabler of innovation in healthcare, but it must be integrated into work processes with a viable business model to realize potential benefits and sustain it. 

  • 3.
    Aghaee, Naghmeh
    et al.
    Institutionen för data- och systemvetenskap, Stockholms universitet.
    Keller, Christina
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    ICT-supported peer interaction among learners in bachelor’s and master’s thesis courses2016In: Computers and education, ISSN 0360-1315, E-ISSN 1873-782X, Vol. 94, p. 276-297Article in journal (Refereed)
    Abstract [en]

    Peer interaction and collaborative learning through the use of ICT (Information and Communication Technology) is used to an increasing extent in higher education. Universities attempt to motivate learners (students) to support their peers to enhance the quality of learning outcomes. This study monitors how an ICTSS (ICT-based Support System) facilitates peer interaction in the Bachelor’s and Master’s thesis process. The aim of the study was to investigate learners’ perception of usefulness of an ICTSS for peer interaction and the influencing factors on the quality of the peer interaction. The ICTSS was developed at the Department of Computer and Systems Sciences (DSV), at Stockholm University. The system facilitates peer interaction in three ways: peer reviews, active participation, and final opposition. The study employed a mixed-method approach, which included an online survey followed by in-depth interviews. The target groups were learners at the Bachelor’s and Master’s level in computer science and information systems. The findings showed that learners perceived the peer interaction useful to enhance the quality of the thesis outcomes. However, there are influencing factors affecting the quality of peer interaction, in different phases of the thesis process. Examples of these factors are the quality of thesis manuscripts, supervisors’ control and grading of the process, clear instructions and guidelines, learners’ understanding of the peer interaction and why it takes place, previous training and learners’ motivation to perform peer reviews. Following these factors, the study developed a set of strategic suggestions from both pedagogical and technical aspects to enhance the peer interaction in the thesis process. Considering these suggestions makes the use of the ICTSS more effective to enhance the quality of thesis learning outcomes.

  • 4.
    Aghaee, Naghmeh M.
    et al.
    Institutionen för data- och systemvetenskap, Stockholms universitet.
    Keller, Christina
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Choosing open source software: Strategies behind and reasons for municipalities’ use of Open Office2011Conference paper (Refereed)
    Abstract [en]

    The purpose of the study was to explore the strategies and reasons for Swedish municipalities to migrate from proprietary office applications, such as Microsoft Office, to the use of the open source software OpenOffice. We performed a comparative case study of three Swedish municipalities in the region of Västra Götaland currently implementing or planning to implement OpenOffice; Alingsås, Falköping and Kungälv. The methods of data collection used in the study were semi-structured interviews with IT managers, such as IT strategists and Chief Information Officers (CIOs), in each municipality, and document analysis.

    The findings of the study indicated that one of the municipalities had an IT strategy including strategies for use of open source software. The second municipality planned implementation of OpenOffice but were “between IT strategies”, as the current IT strategy hadn’t been updated for some years. The third municipality had abolished IT strategies, as the difficulties of anchoring strategies on all levels of the organisations were too large. Instead, operative guidelines concerning i.e. the use of open source software were used in IT management. The main driver of implementing OpenOffice was to lower IT costs. The IT managers were well aware of the fact that open source software is not entirely free of cost, but estimated the total cost of ownership of OpenOffice to be less than for Microsoft Office. Perceived barriers of implementation and use of OpenOffice were lack of standardisation with current administrative and enterprise systems used in the municipalities as well as a general lack of knowledge and familiarity with open source software among staff. There were also a genuine concern over the possibility of the community of OpenOffice developers leaving the program and its users to embark on new open source software project. The traditional relationship between systems suppliers and customers was perceived to disappear and be replaced with a much more uncertain business relationship. Further research in a larger number of Swedish municipalities is needed in order to increase the understanding of the circumstances of migration to open source software in municipalities.

  • 5.
    Ahmady, Soleiman
    et al.
    Shahid Beheshti Univ Med Sci, Fac Med Educ, Tehran, Iran.;Shahid Beheshti Univ Med Sci, Velenjak St,Shahid Chamran Highway, Tehran 1985717443, Iran..
    Mirmoghtadaie, Zohrehsadat
    Shahid Beheshti Univ Med Sci, Fac E Learning Med Educ, Tehran, Iran.;Shahid Beheshti Univ Med Sci, Velenjak St,Shahid Chamran Highway, Tehran 1985717443, Iran..
    Zarifsanaiey, Nahid
    Shahid Beheshti Univ Med Sci, Fac E Learning Med Educ, Tehran, Iran.;Virtual Sch, Neshat Ave, Shiraz 713451846, Iran.;Ctr Excellence Elect Learning, Neshat Ave, Shiraz 713451846, Iran..
    Thor, Johan
    Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare). Univ Jonkoping, Sch Hlth & Welf, Jonkoping, Sweden.;Univ Jonkoping, Acad Improvement Hlth & Welf, GA-511, Jonkoping, Sweden..
    Designing e-learning in medical education: Toward a comprehensive model2021In: Turkish Online Journal of Distance Education (TOJDE), E-ISSN 1302-6488, Vol. 22, no 2, p. 254-271Article in journal (Refereed)
    Abstract [en]

    This study was conducted to present a comprehensive model for designing e-learning in Medical education. This qualitative study was performed in three stages. First, we used the "critical review" approach proposed by CarnWell to synthesize a conceptual model from studies that employ e-learning in Medical education. In the second stage, using Bereday's comparative method, 30 renowned virtual universities were evaluated. Finally, after aggregating and summarizing the results of the previous stages, the model was presented. The results of the study showed that designing e-learning in medical education requires making plans on national and international levels. Moreover, for qualitative and quantitative improvement of e-learning, global progress, achievements, and standards should be monitored continuously, and strategic, tactical, and executive aspects should be rigorously addressed. This comprehensive model for the design and development of e-learning in medical education is identified as an area requiring further research.

  • 6.
    AL-Athami, Ahmed
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Ehigiator, Efosa
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Roadmap for establishing a common channel for digital skills development: Developing employees’ digital skills in the Jönköping Region2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: In the past few decades, organizations has shifted towards digitalization. Making it necessary for employees within an organization to acquire the necessary digital skills to cope with digitalization. These skills are necessary for employees to carry out their daily activities without setback. It is therefore important for an organization to provide a channel or an avenue for employees to acquire these skills without stress or difficulty.  

     

    Purpose: The purpose of the thesis is to explore an innovative strategy for digital skills development for employees, which can foster communication and collaboration and improve employees work performance within the organization.

     

    Method: A qualitative study was used to conduct the research. The authors used semi-structured interviews to collect data from employees of the municipalities being studied. The interviewees were employees from Nässjö, Jönköping and Habo municipalities. From the interview findings an analysis was performed comparing the findings between the three municipalities.

     

    Conclusion: The results outline some of the benefits of using innovative learning systems for digital skills development of employees and how these leaning systems can improve employees’ performance. Organizations should make it a priority to continually reinvest in developing employees’ digital skills in the public sector and need to be aware about the barriers to adopt innovative learning methods. Some of these barriers are lack of training programs, lack of managerial support among others. A coherent strategy is needed to address these barriers and facilitate skills development process. Further research regarding other alternative methods to improve employees’ digital skills that were not discussed in this research can be explored by other researchers using larger samples, different theories and data collection methods.

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    Roadmap for establishing a common channel for digital skills development
  • 7.
    Ameel, Hans
    et al.
    Howest University of Applied Sciences, Kortrijk, Belgium.
    Decavele, Tom
    Howest University of Applied Sciences, Kortrijk, Belgium.
    Eeckhout, Claudia
    Howest University of Applied Sciences, Kortrijk, Belgium.
    van der Heide, Josha
    Windesheim University of Applied Sciences, Zwolle, The Netherlands.
    Lohner, Daniela
    St. Pölten University of Applied Sciences, St. Pölten, Austria.
    van der Ploeg, Bram
    Windesheim University of Applied Sciences, Zwolle, The Netherlands.
    Rietberg, Wim
    Windesheim University of Applied Sciences, Zwolle, The Netherlands.
    Steiner-Cardell, Andrea
    St. Pölten University of Applied Sciences, St. Pölten, Austria.
    Tjoa, Simon
    St. Pölten University of Applied Sciences, St. Pölten, Austria.
    Kochberger, Patrick
    St. Pölten University of Applied Sciences, St. Pölten, Austria.
    Kävrestad, Joakim
    Högskolan i Skövde, Institutionen för informationsteknologi.
    Luh, Robert
    St. Pölten University of Applied Sciences, St. Pölten, Austria.
    Experiences From a Multi-National Course in Cybersecurity Awareness Raising2023In: International Journal of Information Security and Cybercrime (IJISC), ISSN 2285-9225, Vol. 12, no 1, p. 18-22, article id 2Article in journal (Refereed)
    Abstract [en]

    The European Union (EU), as well as the entire world, is facing emerging challenges in the cybersecurity domain. Two of the most prominent challenges are citizens’ cybersecurity awareness which is the first line of defense against cybersecurity incidents, and the cybersecurity skill gap expected to lead to a future shortage of cybersecurity professionals. This paper presents an effort to combat those issues through the implementation of an intra-European course on cybersecurity awareness. The course engages university students from four EU member states who learn about increasing cybersecurity awareness while practically developing cybersecurity awareness activities for preadolescents. The paper provides an overview of the course and lessons learned from implementing it in international cooperation. The intention is to provide a guide for the development of such courses and outline success factors others can adopt and pitfalls that should be avoided.

  • 8.
    Andersson, Sandra
    et al.
    Regionförbundet Jönköpings län, FoUrum.
    Wismén, May
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Abrahamsson, Agneta
    Regionförbundetförbundet Jönköpings län, FoUrum.
    Keller, Christina
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Mervärde och begränsningar i Nationell patientöversikt (NPÖ): en implementeringsstudie2013Report (Other academic)
    Abstract [sv]

    Nationell Patientöversikt (NPÖ) är ett informationssystem som gör det möjligt för behörig vårdpersonal att med patientens samtycke ta del av journalinformation som har registrerats hos andra vårdgivare. Denna rapport behandlar mervärden och begränsningar i NPÖ och är ett resultat av en studie som på uppdrag av SKL genomförts i Jönköpings Län. Studien pågick från den 1 september 2012 till den 28 februari 2013 och var en av tre delar i projektet ”Gemensam informationsåtkomst mellan landsting och kommun genom NPÖ – en kunskapsöversikt i tre län”.

    Studien genomfördes genom semistrukturerade intervjuer som analyserades kvalitativt. Studiens syfte var att besvara följande fyra frågor: 

    1. Vilken journalinformation kommer att visas i NPÖ?
    2. Ger informationen i NPÖ en tillräckligt fullständig bild av patientens tillstånd?
    3. Vilket förtroende har personalen för NPÖ som stöd?
    4. Hur kan journalinformationen i NPÖ kvalitetskontrolleras?

    Svaret på de tre första är beroende av den producerande organisationens rutiner och arbetssätt. Om tekniken är stabil, om journalinformation snabbt kan speglas upp i NPÖ, om alla producenter lägger upp de informationsmängder som verkligen behövs och om de dokumenterar på ett standardiserat sätt i dessa informationsmängder samt om det finns möjlighet att inhämta samtycke från alla patientkategorier så tidigt i processen som det behövs är NPÖ en bra källa till information för kommunernas personal. Alla dessa förutsättningar är i nuläget inte uppfyllda. NPÖ löser inte heller behovet av tillförlitlig information om patienternas läkemedel.

    I de olika verksamheterna finns en mångfald av redan etablerade informationssystem, såväl manuella som digitala, i vilken NPÖ ska hitta sin roll. När det gäller svaret på den sista frågan kan konstateras att ingen kvalitetsgranskning av den sammanlagda informationen i NPÖ kan ske. Patientdatalagen hindrar i nuläget detta.

    Rapporten avslutas med följande frågor som behöver besvaras inför en fortsatt utveckling av NPÖ:

    • Vem har det övergripande ansvaret för informationen i NPÖ och hur kan kvaliteten säkerställas?
    • Ska NPÖ vara en primär källa till information för kommunernas legitimerade hälso- och sjukvårdspersonal behöver informationsöverföringen standardiseras. Vilka informationsmängder ska produceras av samtliga landsting? Vilka reservrutiner ska finnas?
    • Vilka konsekvenser för kommunernas personal får sena diktat och sen signering av information i NPÖ?
    • Hur kan integrering av olika informationssystem ske för att minska dubbeldokumentation och av/omskrivningar av information?
    • Läkemedelsinformationen i NPÖ kan för närvarande utgöra en risk för patientsäkerheten. Hur kan läkemedelsinformationen hanteras på ett patientsäkert sätt?
    • Hur skapas en stabil utbildningsmiljö och hur sprids goda exempel på användande av NPÖ?
    • Hur sprids kunskaper om att loggning främst ska ses som trygghet för personal, snarare än som kontroll?
    • Vilka riktlinjer för samtycke ska gälla så att de uppfattas som relevanta för patienter (mängden samtycken och samtycke innan möte med patient)?
    • Hur skapas säkra kanaler för interaktion mellan olika vårdgivare (exempelvis för frågor och svar mellan sjuksköterska på kommunalt boende och läkare på sjukhusklinik)?
    • Kan patienters planerade besök i landstingsvården på ett säkert sätt kommuniceras via NPÖ?
    • Hur kan ansvarig personal i kommunen få en signal om att ny information om en patient producerats i NPÖ?
    • Hur kan rapportering av fel uppmuntras så att en bevakning att NPÖ fungerar tekniskt kan ske? Hur kan support erbjudas även på icke kontorstid?
  • 9.
    Aronsson, Linda
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Vad som engagerar användare på Facebook: Vad gillar du och varför? En undersökning om användarnas krav på innehåll samt vad företag kan förvänta sig av sin marknadsföring i sociala medier.2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose – The purpose of this study is to give companies and organization's knowledge on how to create relevant content that interests their customers and how they can work with their marketing on Facebook. 

    Method – Methods used in this study are a qualitative study including interviews with experts in the field of marketing in social media. Furthermore, a quantitative study was made through measuring the interaction on three business sites on Facebook.

    Findings – Findings show that it is important to focus on the purpose and goal for the marketing, and what it will result in. Furthermore, it is not a goal itself to have high engagement. Today, the Facebook users are more anonymous online than earlier, and it has become unusual for them to follow a business site. Creating content that invites the users to co-create and to meet outside social media results in high interaction among the followers in the quantitative study. Lastly, continuous presence is required along with a genuine interest towards the costumers, and that the company gives their customer's attention.

    Implications – The implication is therefore that users have become more used to that content is directed directly towards them with a high quality and relevance. The content is designed for a specific target group that reaches them at the right time to give them as relevant content as possible.

    Limitations – The study is limited to the social media Facebook and its users. Furthermore, the study is focused towards marketing on Facebook for business sites.

    Download full text (pdf)
    fulltext
  • 10.
    Arsenovic, Jasenko
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Big Data: A Toll for all Strategic Decisions: A Study of Three Large Food and Beverage Processing Organizations2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    I will look at what impact big data have had on the managerial strategic decisions in the food and beverage industry. This in order to understand the complexity and theory of organizational strategic management, an effort to define the contemporary strategic theory into a holistic conceptual model is done through a literature review on organizational strategy. This literature explicitly proposes four distinctly different types of strategies that management need to consider in the organizational context. Namely, long-term strategy, internal business strategy, external corporate strategy, and competitive strategy.

    The study analyzed the food and beverage industry over a decade (2005-2014), where the three of the largest actors in the industry were selected, Nestlé S.A, PepsiCo Inc, and Unilever. The choice of method was content analysis, where three structured categorization matrixes were developed which each analyzed parts of the annual reports.

    The study propose the role of big data as a strategic tool for managerial decision from a theoretical standpoint. The content analysis show that hypothesis 1, could be confirmed, big data have an impact on all the proposed four managerial strategic decisions. Second hypothesis could not be confirmed, since decentralization does only occur for one of the organizations, but increased external environment turbulence could be concluded for the industry in general. The third hypothesis could be confirmed, which show that there is an increase in individualization due to increased customer involvement and demand.

    The analysis discovered three distinct time periods during the last decade, namely pre- economic instability period (2005-2007), economic instability period (2008-2011) and finally the post-paradigm period (2012-2014). Where the year 2011 was the most turbulent in terms of economy and technology for the industry. The study clearly show that customers are now involved in the production process, customers are co-creators of the products. There is now a two-way communication and increased social responsibility awareness. This study shows that the old traditional approach of looking at markets in order to position yourself to stay competitive are obsolete as this study predicted. customers demand to be a part of the organizational culture. This conclude that big data is an important tool for all strategic managerial decisions. 

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    fulltext
  • 11.
    Beckhusen, Benedict
    Jönköping University, Jönköping International Business School, JIBS, Informatics.
    Mobile Apps and the ultimate addiction to the Smartphone: A comprehensive study on the consequences of society’s mobile needs2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The smartphone is omnipresent and is cherished and held close by people. It allows for constant connection within a digitally connected society, as well as for many other purposes such as leisure activity or informational purpose. Within the Information Systems studies deeper investigation is required as to what impact this “taken – for – granted” mobile access to information and mobile apps has for individuals and society and if a “technological addiction”can be developed when using the smartphone for everything during the day on such a constant basis.

    The aim of this study was to understand the role of the smartphone in society and to shed light on this unclear relationship between the constant use of a smartphone and its development towards an addictive quality. To reach a conclusion, in depth – interviews were conducted with participants about their relationship to the smartphone and their smartphone use based on questions derived from literature on mobile communication technologies and the types of digital addictions existing.

    The results are that the smartphone is a device that seamlessly integrates into our daily lives in that we unconsciously use it as a tool to make our daily tasks more manageable, and enjoyable. It also supports us in getting better organized, to be in constant touch with family and friends remotely, and to be more mobile which is a useful ability in today’s mobility driven society.

    Smartphones have been found to inhabit a relatively low potential to addiction. Traits of voluntary behaviour, habitual behaviour, and mandatory behaviour of smartphone use have been found. All of these behaviours are not considered a true addiction. In the end, it seems that the increase of smartphone use is mainly due to the way we communicate nowadays digitally,and the shift in how we relate to our social peers using digital means.

    Download full text (pdf)
    fulltext
  • 12.
    Benjamin, Gideon
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Zhou, Chenfan
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Enterprise wikis as a means of creating business value: The impact of the CIO2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Mass collaboration has been made possible through social networking tools likewikis. With features that support the principles wikinomics, wikis are enabling largenumber of people to participate in the production process without necessarily beingat the same physical location. Organizations and IT managers are beginning to har-ness this new technology in a way that will create business value for their companies,helping them to produce goods and services that are valuable for their customers.This research sets out to explore the business values of using wikis in enterprises, andhow the CIOs and other IT managers who are responsible for handling the IT/IS re-sources of their firms leverage wikis to create business value. This was accomplishedby examining collaborations on wikis from two different perspectives: Firstly, fromthe CIO or IT manager’s perspective where we gathered their own views about thebusiness values of wikis and also assess their own impact on creating those businessvalues. Secondly, we examined the business values of wikis from the user’s perspec-tive by gathering the views of different wiki users.The main contribution of this research is to identify if any, the business values thatare obtained from using wikis in enterprises and to ascertain the impact of the CIOon the business values that are being created.

    Download full text (pdf)
    Enterprise wikis as a means of creating business value: The impact of the CIO
  • 13.
    Bergström, Erik
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics. Jönköping University.
    Lundgren, Martin
    Luleå tekniska universitet, Digitala tjänster och system.
    Stress Amongst Novice Information Security Risk Management Practitioners2019In: International Journal on Cyber Situational Awareness, ISSN 2057-2182, Vol. 4, no 1, p. 128-154Article in journal (Refereed)
    Abstract [en]

    Today, information is a key asset for many organisations. Reducing risks of information compromise is increasingly prioritised. However, there is an incomplete understanding of how organisations with limited security knowledge and experience manage information security risks in practice. Previous studies have suggested that security-novice employees faced with burdensome, complex, and ambiguous security requirements can experience security-related stress (SRS), and ultimately influence their security decisions. In this study, we further this research stream by suggesting that SRS can similarly be found with security-novice managers responsible for developing and practising information security risk management (ISRM). Two organisations were targeted in the study using a case study approach, to obtain data about their practices, using SRS as an analytical lens. The study found various examples where SRS influenced security-novice managers’ decisions, and identifies several stressors and stress inhibitors in the ISRM process and supporting ISRM tools, and discusses the implications for practitioners.

    Download full text (pdf)
    FULLTEXT01
  • 14.
    Bergström, Erik
    et al.
    Högskolan i Skövde, Institutionen för informationsteknologi.
    Lundgren, Martin
    Department of Computer Science, Information Systems, Luleå University of Technology, Luleå, Sweden.
    Ericson, Åsa M.
    Department of Computer Science, Information Systems, Luleå University of Technology, Luleå, Sweden.
    Revisiting information security risk management challenges: a practice perspective2019In: Information and Computer Security, E-ISSN 2056-4961, Vol. 27, no 3, p. 358-372Article in journal (Refereed)
    Abstract [en]

    Purpose: The study aims to revisit six previously defined challenges in information security risk management to provide insights into new challenges based on current practices. Design/methodology/approach: The study is based on an empirical study consisting of in-depth interviews with representatives from public sector organisations. The data were analysed by applying a practice-based view, i.e. the lens of knowing (or knowings). The results were validated by an expert panel. Findings: Managerial and organisational concerns that go beyond a technical perspective have been found, which affect the ongoing social build-up of knowledge in everyday information security work. Research limitations/implications: The study has delimitation as it consists of data from four public sector organisations, i.e. statistical analyses have not been in focus, while implying a better understanding of what and why certain actions are practised in their security work. Practical implications: The new challenges that have been identified offer a refined set of actionable advice to practitioners, which, for example, can support cost-efficient decisions and avoid unnecessary security trade-offs. Originality/value: Information security is increasingly relevant for organisations, yet little is still known about how related risks are handled in practice. Recent studies have indicated a gap between the espoused and the actual actions. Insights from actual, situated enactment of practice can advise on process adaption and suggest more fit approaches. 

  • 15.
    Bergström, Erik
    et al.
    Högskolan i Skövde, Institutionen för informationsteknologi.
    Åhlfeldt, Rose-Mharie
    Högskolan i Skövde, Institutionen för informationsteknologi.
    Information Classification Enablers2015In: Foundations and Practice of Security: 8th International Symposium, FPS 2015, Clermont-Ferrand, France, October 26-28, 2015, Revised Selected Papers / [ed] Garcia-Alfaro, Joaquin Kranakis, Evangelos Bonfante, Guillaume, Cham: Springer , 2015, p. 268-276Conference paper (Refereed)
    Abstract [en]

    This paper presents a comprehensive systematic literature review of information classification (IC) enablers. We propose a classification based on the well-known levels of management: strategic, tactical and operational. The results reveal that a large number of enablers could be adopted to increase the applicability of IC in organizations. The results also indicate that there is not one single enabler solving the problem, but rather several enablers can influence the adoption.

  • 16. Bjureblad, Daniel
    Saturation on the Decoy effect: Investigating the decoy effect and colour nudging on subscription offers2023Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Subscription services is a market that has seen more and more growth throughout the last years. Whilst it is an increasingly more popular service for companies to use, more studies may be of use to understand user perception surrounding subscription offers. The authors of this paper argue as the longevity of a subscription service is controlled by the customer as well as them having the possibility to change their subscriptions between different available offers, customers may perceive subscriptions differently from when purchasing products. Through the use of an experiment containing questionnaires, this paper attempts to answer how both the decoy effect, how colour nudges and how a combination of them both affects customers when it comes to deciding between subscription offers. By using four separate test groups, a method of study is used to investigate how the effects of colour nudging and the decoy effect respectively and combined affects users in a subscription service setting. Parametric results reveal opposing results, indicating to be the result of unbalanced attributes used in study. Through a thematic analysis, themes describing participants' reasoning of choice were established as ‘Singular Preferences’, ‘Awareness’ and ‘Uncertainty’.

  • 17.
    Blomgren, Annie
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Larsson, Jenny
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Internal Mobile Applications: Information integration with ERP systems2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The evolvement of technology within the business world has transformed both organizations and people involved. As the business world is rapidly changing it requires organizations to adapt to new trends to be able to compete and to gain competitive advantage. The widely developed and used mobile business-to-customer applications have generated the realization that the technology can be used by organizations for their mobile employees to gain competitive advantage. Therefore, we have investigated the functionality of information integration between mobile applications and ERP systems for mobile employees, and the benefits and challenges it has.

    The research is an exploratory investigation about how the new trend within mobility is to be seen within the business world. With the use of an inductive and qualitative research approach, we started with no previous theories to get an understanding of the subject.

    In the use of mobile business-to-employee applications, the most important information integration is the one between ERP systems and mobile applications since it is the organizational information that is needed for the mobile workers. The result of the research is that it is more common with a single, oneway integration in terms of either input or output between ERP systems and mobile applications. The more advanced two-way integration exists and is increasing in the area of internal use of mobile applications for organizations. Additionally, there are a lot of benefits to gain from when working with mobile applications for organizations, for example to increase the productivity of mobile employees. There are also challenges that need to be discussed before deciding to invest in enterprise mobility, for example security aspects.

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    Internal Mobile Applications
  • 18.
    Bodnarescu, Mihai Gabriel
    et al.
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Granstedt, Jacob
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Does esports participation help in developing computer literacy skills?2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this paper, we have focused on possible connections between Esports, more narrowly League of Legends, and increased Computer Literacy Skills. 

    The purpose of this study was to research Esports and Computer Literacy skills and analyse the possible link and how it might overall help one’s day-to-day life, job prospects and more by using Esports as a tool for learning Computer Literacy Skills.

    This study is guided by the theoretical perspective of transfer of learning. Using a cross-sectional observational study, we have come up with a 10-exercise test which analyses the computer literacy skills (CLS) of Esports players and Non-Esports individuals. Data were collected from 20 participants through observations to gauge participants’ performance, supplemented by a post-test survey to gather additional insights.

    Results between the two groups were similar, with a slight edge towards the Esports players group which has shown greater efficiency at completing the test overall and each individual task. Overall, our results show that people who enjoy these titles do tend to be more efficient at completing daily computer duties. However, both groups possess capable computer literacy skills in order to handle the ever-evolving digital world.

    Further research is mandatory to explore the causal relationship between League of Legends and computer literacy skills, as well as to identify strategies for incorporating Esports in educational settings regarding computer literacy skills. 

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  • 19.
    Boksjö, Nina
    et al.
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Petricioiu, Naomi
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    What's in a name? How the vocabulary of personalised playlists affects user's expectation and satisfactions in music streaming services2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background: The following study focuses on the area of personalisation within streaming services and how vocabulary of playlist names and categories affect expectations and satisfactions. The wording of personalised items is important to convey that content is directly made for a user, yet there are limited studies that explore what users anticipate and if the message conveys correct information to then lead to satisfaction.

    Purpose: By using Spotify as the prime focus, this research aims to uncover how the vocabulary used in the categories of playlists and playlist titles impacts the user’s expectations and satisfaction with the actual playlist content.

    Method: The study uses a qualitative approach and semi-structured interviews as data collection. The interviews proceeded with open-ended questions to be able to gain a deeper understanding of the participants opinions and experiences. The analysis of the data is interpreted deductively through a thematic analysis which allowed for common topics, ideas and repeated meanings to be conveyed. 

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    What's in a name?
  • 20.
    Byungura, Jean Claude
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    E-learning management system for thesis process support from a supervisor perspective: The case of SciPro System at University of Rwanda2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    With the emerging use of technological interventions in education, e-learning systems contribute immensely in educational delivery. However, with substantial efforts from the Rwandan Government, there were still claims about the lack of online support systems for thesis process in Rwandan higher education, which significantly affect the quality of research. Furthermore, previously implementations of e-learning systems at University of Rwanda have failed because of a low adoption rate. This study follows the introduction of the learning management system “SciPro” used for supporting supervisors and students in thesis writing. The purpose of the study was to understand the adoption of the SciPro System in support of thesis process for bachelor and master’s programs from a supervisor’s perspective at University of Rwanda (UR). An embedded case study was used as a research strategy. The Unified Theory of Acceptance and Use of Technology (UTAUT) was used as the theoretical frame of reference for the study. Data was collected from 42 workshop participants using a questionnaire. Moreover, convenient interviews and participant observations were conducted at 5 of the 6 colleges during and after system testing. A researcher realized that the current thesis process is still manual-based and there is no holistic computer-supported system for thesis related activities. Results from correlation analysis and regression analysis for the questionnaire showed that the facilitating conditions provided by UR were the key factor that would influence the adoption of SciPro positively. Effort expectancy perceived by supervisors proved to have a significant correlation to their Behavioral Intention to use the system. The study also revealed that there were other factors outside SciPro System, such as management support, Internet access, lack of a clear ICT policy and E-learning policy; and to motivate innovators and early adopters that should be considered throughout the implementation process to enhance adoption.

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  • 21.
    Bünte, Frederick Alexander
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    The adoption of open innovation in the start-up development process: A narrative inquiry on the mobile services industry in Sweden2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Start-ups face several issues and challenges in the course of their development as a compa-ny. Open innovation has been discussed in research for more than a decade as a concept, which can bring benefits to a company. Even though most of the research has been focus-ing on large enterprises, some researchers discuss also benefits for small companies like start-ups. Nevertheless, it can be observed that some start-ups decide to adopt the opposite of open innovation, namely closed innovation, through not sharing internal knowledge to the outside world. Hence, start-ups perceive the benefits of open innovation differently and decide accordingly whether to adopt open innovation or not. The purpose of this study is to explore if start-ups decide to actually do the former and what reasons they have to do so. Therefore, this study will further discover at what point in the development of their start-up and with whom they adopt open innovation. As an attractive industry for start-ups, the mobile services industry is selected as a scope for this study. Furthermore, Sweden is selected as the country of study, due to its reputation as one of the most innova-tive countries in the world.

    A qualitative study has been conducted using in-depth interviews with founders and co-founders of start-ups to retrieve narrative stories about their start-up’s development from the first day of an idea to a scalable business, and their experiences and motivations in re-gards to the application of open innovation practices. The analysis of this study detects pat-terns among the interviewed start-ups and concludes that start-ups in the mobile services industry in Sweden adopt open innovation in each phase of their development process. Furthermore, these patterns include several reasons why the start-ups applied open innova-tion practices and with whom, which are changing over the course of their development.

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  • 22.
    Carlsson, Sven A
    et al.
    Ekonomihögskolan, Lunds universitet.
    Henningsson, Stefan
    Center for Applied ICT, Copenhagen Business School.
    Hrastinski, Stefan
    Institutionen för informationsvetenskap, Uppsala universitet.
    Keller, Christina
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    An Approach for Designing Management Support Systems: The Design Science Research Process and its Outcomes2009In: Proceedings of DESRIST 2009: The 4th International Conference on Design Science Research in Information Technology, Malvern, PA, USA, New York: ACM , 2009Conference paper (Refereed)
    Abstract [en]

    Design science research involves creating and evaluating innovative methods and approaches to be used in design practice. We present an approach to be used in the process of designing Management Support Systems (MSS). The nature of managerial work makes the design, development, and implementation of MSS a major challenge. The MSS literature suggests that determining MSS requirements and specification of MSS are the most critical phases in MSS design and development. We present an approach that can be used as a guide for MSS design, with a primary focus on MSS requirements determination and how requirements can be fulfilled using information and communication technologies (ICT). The approach builds on Quinn and associates’ competing values model (CVM) of organizational effectiveness. The approach can guide MSS designers in designing MSS that support different managerial roles, i.e., the development of MSS that support managerial cognition, decision, and action.

  • 23.
    Casanovas, Ines
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    A conflict in building requirements defition and stating team roles when designing higher education e-learning software2008In: Proceedings of Xth International Conference on Engineering and Technology Education 2008, 2008, p. 256-258Conference paper (Refereed)
  • 24.
    Casanovas, Ines
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Cuestionenes institucionales emergentes del diseño e implementatación de software para e-learning en el nivel universitario2009In: Proyecciones, ISSN 0716-0917, E-ISSN 0717-6279, Vol. 7, no 2, p. 11-24Article in journal (Refereed)
  • 25.
    Casanovas, Ines
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Exploring the current theoretical background about adoption until institutionalization of online education in universities: Needs for further research2009In: Proceedings of the 8th European Conference on E-Learning (ECEL) 2009, 2009, p. 1241313-Conference paper (Refereed)
  • 26.
    Casanovas, Ines
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    The impact of communicating institutional strategies in teachers' attitude about adopting online education2011In: The Proceedings of the 6th International Conference on e-Learning: ICEL 2011, 2011, p. 62-71Conference paper (Refereed)
  • 27.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Benegas, M
    Universidad Tecnologica Nacional, Buenos Aires.
    Fernandez, Gladys
    Universidad Tecnologica Nacional, Buenos Aires.
    Blended learning como herramienta para disminuir el abandone de cursantes en Informática I2008In: Proceedings of the 3rd Conference on Science and Technology 2008, 2008Conference paper (Refereed)
  • 28.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Benegas, M
    Universidad Tecnologica Nacional, Buenos Aires.
    Fernandez, Gladys
    Universidad Tecnologica Nacional, Buenos Aires.
    Blended learning para disminuir la deserción de alumnis de Ingeniería y Licenciatura en organiszación industrial2008In: Proceedings de VI Congreso Argentino de Enseñanza de Ingeniería (CAEDI) 2008, 2008Conference paper (Refereed)
  • 29.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Benegas, M
    Universidad Tecnologica Nacional, Buenos Aires.
    Fernandez, Gladys
    Universidad Tecnologica Nacional, Buenos Aires.
    Efectiva disminución de la deserción de alumnos como resultado del experiencia Blended learning2009In: Proceedings of the XIth Workshop de Investigadores en Ciencias de la Computación (WICC) 2009, 2009, p. 589-593Conference paper (Refereed)
  • 30.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Benegas, M
    Universidad Tecnologica Nacional, Buenos Aires.
    Fernandez, Gladys
    Universidad Tecnologica Nacional, Buenos Aires.
    Marco pedagógico para un diseño blended learning como herramienta para disminuir la deserción de alumnos de nivel universitario por razones laborales2009In: Proceedings of the VIth Conferencia Internacional de Educación en Ingeniería y Computación (ICECE) 2009, 2009, p. 1230-1234-Conference paper (Refereed)
  • 31.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Cataldi, Z
    Universidad Tecnologica Nacional, Buenos Aires.
    Kraus, G
    Universidad Tecnologica Nacional, Buenos Aires.
    Perspectivas pluralistas para la investigación en el área de Tecnologías de la Información aplicadas al aprendizaje en Ingeniería2011In: Proceedings of the VII Conferencia Internacional de Educación en Ingeniería y Computación (ICECE) 2011, 2011, p. 529-533Conference paper (Refereed)
  • 32.
    Casanovas, Ines
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Eribe, R
    Universidad Tecnologica Nacional, Buenos Aires.
    Tomassino, Carlos
    Universidad Tecnologica Nacional, Buenos Aires.
    Gestión del conocimiento aplicado a la educación profesional continua mediante e-learning2009In: Proceedings of the XIth Workshop de Investigadores en Ciencias de la Computación (WICC) 2009, 2009, p. 580-583Conference paper (Refereed)
  • 33.
    Casanovas, Inés
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    An experience of an engineering online education implementation involving action researchManuscript (preprint) (Other academic)
  • 34.
    Casanovas, Inés
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Flexibility to harmonise teachers and institutional stakeholders‘ purposes of e-learning initiatives: a pilot experience2009In: Proceedings of the 6th. International Conference on Engineering and Computer Education: Educating engineers for innovation, Buenos Aires, Argentina, 2009, p. 259-263Conference paper (Other academic)
  • 35.
    Casanovas, Inés
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Institutional strategies influencing the adoption of online education in universitiesManuscript (preprint) (Other academic)
  • 36.
    Casanovas, Inés
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Online Education in Universities: Moving from Individual Adoption to Institutionalisation of an Information Technology Innovation2013Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis describes and analyses the move from individual adoption to institutionalisation of an information technology innovation: online education in universities. The study focuses on the processes that took place within two universities, one in Sweden and the other in Argentina, regarding online education adoption and the organisational changes developed.

    The aim is to contribute to the understanding of individual and organisational strategies for the institutionalisation of the innovation. To achieve this aim, three research questions were posed. The first focused on the way in which teachers influence the adoption processes. The next addressed the changes and interactions at the individual and institutional levels resulting from these processes. The third question deepened into the methodological practices that can harmonise stakeholders‟ objectives and the conflicting interests regarding online education initiatives. Innovation theory, complemented with organisational theories provided the foundation for the description and analysis of the information technology innovation and the adoption processes.

    The results of analysing and interpreting the collected data from the two universities in two different countries (Sweden and Argentina) showed that the adoption processes appeared to be evolutionary rather than revolutionary. The iterative nature of the appropriation and the constant “newness” of the information technology innovation may be plausible explanations for the phenomenon. Though the change has not yet become an integral part of the formal core of the institutions, it has been a great achievement considering the universities‟ structure, culture and resources.

    The contributions provide complementary and pluralistic insights into the research field of Information Systems, for both theory and practice, as well as into higher education managers‟ decision-making. Furthermore, the knowledge contribution of the thesis could be applied to implementation of information technology innovations in other organisations with similar characteristics as the studied higher education institutions. Such characteristics are, for example, to be complex and knowledge intensive.

    Interactions at macro and micro organisational levels could be modelled as the cyclic linkage between sensemaking outcomes and institutionalized structures. A higher level of theorization resulted in a meta-theory model to describe and explain the linkage itself within the perspective of adaptive structuration theory.

    Regarding practice, scholar-engaged research allowed conflicting interests to be reconciled by changing the existing practices through sensemaking and negotiation among stakeholders in an ongoing implementation. As an overall conclusion, online education is still far from being fully institutionalised. After four years of technological and contextual changes during the research development, a positive shift can be seen in teachers‟ attitude towards online  education. They show more confidence in working with constantly improved virtual environments. Nevertheless, there are still key factors that need to be faced regarding online education adoption and institutionalisation. These factors are of a strategic nature and the way to handle them seems to be more political than technological or pedagogical.

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  • 37.
    Cederstrand, Christopher
    et al.
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Berg, Elias
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Säkerhetspolicyer på svenska företag: Hur efterlevnad säkerställs bland anställda2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I den digitala världen som vi lever i är vi mer uppkopplade och hanterar mer information än någonsin tidigare. Informationen, som i fel händer kan leda till katastrofala händelser för dagens företag. En viktig aspekt som ofta diskuteras är de anställda som ofta regleras av företagsspecifika policyer för att hålla företaget på en säker väg. Efterlevnad från de anställda är inte så enkelt som att bara tala om för dem att följa företagets regler, det måste finnas något mer för att motivera de anställda och därigenom skapa en säker miljö att arbeta inom.

    Denna rapport presenterar en studie där forskning har utförts för att analysera hur företag i Sverige arbetar för att höja efterlevnaden av företagets policyer med fokus påinformationssäkerhet och medvetenhet om informationssäkerhet. Genom att använda grounded theory i kombination med kvalitativa, semistrukturerade intervjuer med en representant från varje företag som har ansvar för företagets informationssäkerhet, har vi studerat vilka metoder företag använder för att öka efterlevnaden av deras policyer. Resultaten visar att utbildning är en viktig metod som tillämpas, men det finns fleraolika variationer av utbildning och företagen skiljer sig åt i hur de informerar sina anställda om risker som är kopplade till policyer. En annan upptäckt som har kommit fram i denna forskning är att ansvaret för utbildning och policyer är snarlika blandföretagen. I slutsatsen av denna rapport presenteras rekommendationer som potentiellt kan hjälpa företag att öka efterlevnaden av sina IT-policyer. Dessa rekommendationer baseras på de metoder som har framkommit i de intervjuer som utförts i denna studie. 

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  • 38.
    Chennell, Jessica
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Birna Karen, Björnsdottir
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Functional and hedonic loading indicators: How functional and hedonic loading indicators affect users’ perception of time and enjoyment2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 39.
    Christina, Keller
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
    Wiberg, MikaelInstitutionen för informatik och media, Uppsala universitet.Ågerfalk, Pär J.Institutionen för informatik och media, Uppsala universitet.Eriksson Lundström, Jenny S. Z.Institutionen för informatik och media, Uppsala universitet.
    Nordic Contributions in IS Research: Third Scandivian Conference on Information Systems, SCIS 2012, Sigtuna, Sweden, August 2012, Proceedings2012Conference proceedings (editor) (Refereed)
  • 40.
    Cronholm, Stefan
    et al.
    University of Borås.
    Göbel, Hannes
    University of Borås.
    Lind, Mikael
    University of Borås.
    Seigerroth, Ulf
    Jönköping University, School of Engineering, JTH. Research area Information Engineering.
    Collaborative practice - an action research approach to efficient ITSM2011In: 1 st International & Inter-disciplinary Workshop on Practice Research, 2011Conference paper (Refereed)
    Abstract [en]

    This paper addresses collaborative research as an action research approach. Many times action research is described as embracing one research organisation and one business organisation. We are challenging this view by introducing the concept of collaborative practice. A collaborative practice can be seen as a cluster of local practices and researchers working together. In this way, a collaborative practice should enable joint learning between, and joint development efforts for, several business practices as well as contributing to general practice and the scientific body of knowledge. Based on a case study within efficient IT Service Management (ITSM), the concept of collaborative practice and its relation to other adjacent concepts (such as local practice, general practice and scientific body of knowledge) have been characterized. Our results should be viewed as preliminary since they are gathered from an ongoing project.

  • 41.
    Dahlin, Peter
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Ekman, Peter
    Mälardalens högskola.
    Introduction chapter2012In: Management and information technology: Challenges for the modern organization / [ed] Dahlin, P. & Ekman, P., New York: Routledge, 2012, p. 1-7Chapter in book (Other academic)
  • 42.
    Dahlin, Peter
    et al.
    Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
    Ekman, PeterMälardalens högskola.
    Management and Information Technology: Challenges for the modern organization2012Collection (editor) (Refereed)
    Abstract [en]

    Information technology has come to play an important role in organizations over the last few decades. Though it began as an entity dealt with by specialists, IT has evolved to become an everyday tool with both operational and strategic impacts. Most modern organizations have adopted different forms of IT, and become dependent on their computer-based information systems and their peripherals for everyday operations. Information technology offers opportunities to increase efficiency, customer value, and competitiveness.

    Given the financial investment in IT required by organizations to remain competitive, IT has become a resource that needs to be managed. Management and Information Technology evaluates organizations' utilization of IT including knowledge management and e-learning, accounting, and business relationships. Presenting theories to help the reader understand the varying roles IT can occupy in different organizations, this volume illustrates the ways in which IT has become a key strategic tool.

  • 43.
    De Goey, Heleen
    et al.
    Swerea IVF, Sweden.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Eriksson, Lars
    Jönköping University, School of Engineering, JTH, Product Development.
    Design-driven innovation: Making meaning for whom2017In: Proceedings of the 12th EAD Conference: Design for Next, European Academy of Design, 2017Conference paper (Refereed)
    Abstract [en]

    Design-driven innovation focuses on the innovation of product meanings. This innovation is enabled by integrating knowledge on needs, product language and technological development. So far, it has mostly been studied in contexts where the buyer is the assumed end user. There has been little research about design-driven innovation in other contexts, such as business-to-business and public contexts. Here, companies need to create value for multiple stakeholders. In this study, these are defined as users, buyers and influencers. The aim of this study is to explore how companies consider the different stakeholders in the innovation of product meanings. Two companies participated in a case study. The results demonstrate that both companies mainly focus on addressing needs. However, while one case company prioritizes the perspective from the user, the other focuses more on the buyer. The results illustrate the increased complexity that companies need to manage in design-driven innovation in these contexts.

  • 44.
    De Goey, Heleen
    et al.
    Swerea IVF, Sweden.
    Hilletofth, Per
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Eriksson, Lars
    Jönköping University, School of Engineering, JTH, Product Development. Jönköping University, School of Engineering, JTH. Research area Product Development - Industrial Design.
    Design-driven innovation: Making meaning for whom?2017In: The Design Journal, ISSN 1460-6925, E-ISSN 1756-3062, Vol. 20, no Suppl. 1, p. S479-S491Article in journal (Refereed)
    Abstract [en]

    Design-driven innovation focuses on the innovation of product meanings. This innovation is enabled by integrating knowledge on needs, product language and technological development. So far, it has mostly been studied in contexts where the buyer is the assumed end user. There has been little research about design-driven innovation in other contexts, such as business-to-business and public contexts. Here, companies need to create value for multiple stakeholders. In this study, these are defined as users, buyers and influencers. The aim of this study is to explore how companies consider the different stakeholders in the innovation of product meanings. Two companies participated in a case study. The results demonstrate that both companies mainly focus on addressing needs. However, while one case company prioritizes the perspective from the user, the other focuses more on the buyer. The results illustrate the increased complexity that companies need to manage in design-driven innovation in these contexts.

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  • 45.
    De Kervenoael, Ronan
    et al.
    Sabanci University, Istanbul, Turkey .
    Özturkcan, Selcen
    Sabanci University, Istanbul, Turkey.
    Dimensionalizing E-Grocery Shopping 'in Practice': An Illustration Through Turkish Consumers' Front-Loading Activities2007Conference paper (Refereed)
    Abstract [en]

    Two supermarkets in Turkey offer mechanisms to encourage consumers to shop online. Little is, however, available to comprehend Turkish household purchasing arrangements, processes and practices for tangible goods such as groceries. Our theoretical perspective draws on body of research covering areas such as intra-household economy and relationships, consumer decision making process, and e-tailing. We surmise that, due to the nature of the products/services, e-grocery shopping is bringing new complexities for consumers. These socially embedded practices should also be understood within the domestic/household context. We present the case for a re-conceptualisation of the practices that surround e-grocery in an emerging country situation. Technology mediated household organisation is reviewed in the context of diverse technological generations and access types. Household internal dynamics, coping mechanisms, the need for ever changing experiences are explored. Critical thresholds in information processing, and household organization are identified. Strategic recommendations are then formulated and plans for future research presented.

  • 46.
    de Kervenoael, Ronan
    et al.
    Sabanci University, İstanbul, Turkey .
    Özturkcan, Selcen
    Sabanci University, İstanbul, Turkey.
    Soopramanien, Didier
    Lancaster University Management School, Lancaster, UK .
    Anticipating e-grocery services pre-purchase practices: Contrasting trajectories in households’ organisation2007Conference paper (Refereed)
    Abstract [en]

    Supermarkets offer multiple mechanisms to encourage consumers to shop online. Little is, however, available to comprehend household purchasing arrangements, processes and practices before going online. Our theoretical perspective draws on body of research covering areas such as intra-household economy and relationships, consumer decision making process, and retailing. We surmise that, due to the nature of the products/services, e-grocery shopping is, in effect, bringing new complexities for consumers which have yet to be addressed by most retailers’ e-strategies. Nowadays, there is simply no single member whom is ‘in sole charge of grocery shopping’. New e-grocery pre-purchase procedures should, however, be adapted to the chosen channel. These socially embedded practices should also be understood within the domestic/household context. In this paper, we present the case for a re-conceptualisation of the pre-purchase practices that surround e-grocery. Technology mediated household organisation is reviewed in the context of multiple equipment, diverse technological generations and access types, and household members’ geographical locations. We then, provide a theoretical analysis in the perspective of consumers’ daily life established social practices and cultural norms and routines, constrained by the repetitive aspects of grocery shopping. Household internal dynamics, coping mechanisms, the need for ever changing experiences are explored. The multifaceted aspects of information gathering and sharing are unpacked including foreseen usage of grocery in specific social circumstances (conspicuity of food consumption) and perspectives (timing, logistic, and alternatives). Critical thresholds in information processing, and household organization are identified. Strategic recommendations are then formulated and plans for future research presented.

  • 47.
    Duvander, Jacob
    et al.
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    Romhagen, Oliver
    Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
    What affects the choice of a JavaScript framework: Interviews with developers2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In recent years frameworks for JavaScript has become a large part of web development. There has been a lot of discussion between developers which framework to use when developing a project since there is a large pool of frameworks to choose from. This paper aims to find out what factors affects the choice of framework according to web developers in the business. The earlier studies found on the topic of JavaScript frameworks focuses on the technical aspects while this study will focus on researching the pragmatic internal and external factors that affects the choice of framework. This will contribute with a different view to the field in contrast to the existing technical studies. To find answers to the research question qualitative interviews with web developers at different companies were conducted. 5 companies agreed to participate, and a total of 8 web developers were interviewed. The interviews were recorded and later transcribed. The results were analyzed through a thematic analysis. By analyzing the results several different factors were found, and by finding connections in between them they were then categorized into different themes. The themes found was demand, usability, community and reputation. Through the discussion of the findings it was found that the factors influencing the choice of framework can vary depending on if it is a personal project or a larger project at a company. For personal projects user gratification was major factor, while in companies the ability to collaborate was one of the main factors. To answer the purpose of the study the choice of framework depends on who is using it, what kind of requirements a project has, the resources of a company, and the locations demands. Therefore, different frameworks can be suitable for different situations.

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    fulltext
  • 48.
    Ekberg, Robin
    et al.
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Svensson, Gina Michelle
    Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.
    Alternative Media Online News during the Covid-19 Pandemic: within a Swedish Context: A comparative content analysis of Alternative Media and Mainstream media newspapers online in Sweden during the coverage of the coronavirus pandemic.2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Technology has allowed for the ability to create online platforms for sources ofreliable and unreliable news media. It is therefore important to understand the roleand relevance of alternative news media today and how disinformation is spreadonline. In this paper, we will examine the role of alternative news media websites inSweden and how it compares to the mainstream media websites spread of informationduring the coverage of the Covid-19 pandemic. We will also explore what thedifference is in their portrayal of events during the coronavirus, and what makes thisdifference appealing to certain readers. Using Google, we searched the top ten articlesfrom four online media news sources. Two of which sources were mainstream mediasources and the other two sources as alternative media. These articles were searchedfor during a specific timeframe and with the keywords such as “Corona” and “Covid19”. The dates for the timeframe of this experiment come from when the coronavirusbroke out in Sweden to one year after the event occurred. The top ten search resultsfrom each news source, as provided to us by Google’s algorithm, were placedthrough a text analysis tool called Voyant. The data findings are presented in threeformats: a Word Cloud, TermsBerry and Distinctive Words Comparison. The resultsof the experiment show a stark contrast in the difference in reporting on thecoronavirus topic between different online newspaper media, specifically alternativemedia news sources. Further research is recommended on a larger scale within thetopic of online alternative media. 

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    Alternative Media Online News during the Covid-19 Pandemic
  • 49.
    Elbanna, Amany
    et al.
    Royal Holloway University, London.
    Linderoth, Henrik
    Jönköping University, School of Engineering, JTH, Civil Engineering. Jönköping University, School of Engineering, JTH. Research area Built Environment.
    The formation of technology mental models: the case of voluntary use of technology in organizational setting2015In: Information Systems Frontiers, ISSN 1387-3326, E-ISSN 1572-9419, Vol. 17, no 1, p. 95-108Article in journal (Refereed)
    Abstract [en]

    The use of information systems in organisationspresents one of the early signs of success. Hundreds of studieshave generated a wealth of knowledge on systems use across abroad range of technologies and theoretical approaches.However, new types of technologies and organisations continueto pose challenges to systems use. The case of opensystems that are offered to users on a voluntary basis presentsone of those challenges for two reasons: 1) the systems areopen in the sense that they could be configured in many waysdepending on users finding use cases and possible applications;2) the system use is voluntary and hence there is noorganisational push. They bring users’ choice and active findingof use cases to the centre of their success. This studyquestions why and how users choose to engage (or not toengage) with open technology on a voluntary basis and howand why its use options and potential unfold? It examines alongitudinal case study (1994–2012) on the voluntary use oftelemedicine. The findings reveal that users’ perception ofopen technology in a voluntary setting is formed through acontinuous interplay between users’ technology mentalmodels, professional identity, institutional traditions and arrangementsand work practices. If perceived to be in contradictionwith professional identity, institutional traditions andarrangements or work practices, users’ technology mentalmodels are fixated on the misfit and the misfit is therebyreinforced. Hence, users do not try to find use cases or thinkof possible applications. However, institutional entrepreneurscould break this self-fulfilling prophecy by influencing boththe technology mental models of users and the institutionalarrangements.

  • 50.
    Engström, Annika
    et al.
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Wikner, Joakim
    Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
    Identifying scenarios for ambidextrous learning in a decoupling thinking context2017In: / [ed] Hermann Lödding, Ralph Riedel, Klaus-Dieter Thoben, Gregor von Cieminski, Dimitris Kiritsis, Springer, 2017, p. 320-327Conference paper (Refereed)
    Abstract [en]

    The human perspective and the flow perspective of businesses represent two areas of competence that study similar systems but with different frame of references. The human perspective involves ambidextrous learning that concerns how knowledge is developed and used for different purposes by individuals or groups of individuals. The development of knowledge for new situations is referred to as ‘exploration’, while ‘exploitation’ refers to execution in known and stable contexts. Furthermore, decoupling thinking is important from a flow perspective and concerns how a value-delivery package is created. This type of thinking decouples the flow perspective into segments with different characteristics that are significant for process management. The examples presented in this paper are distinctive drivers of flow in terms of speculation or commitment, and the level of customisation. By combining these two perspectives, a set of 15 scenarios is identified for further research on ambidextrous learning in a decoupling thinking context.

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