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  • 1.
    Abadal Mahmood Abadi, Mahboobeh
    et al.
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Nasseri, Mehran
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Shirmohammadian, Davood
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Efficient Business Intelligence systems utilization: Deliberation of information quality significance on decision-making2012Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    Business Intelligence (BI) system facilitates informed and timely decision making incompetitive business environment. However, decision making can turn out to be highlychallenging if information delivered by BI system does not meet certain level of quality.Organization can benefit from provided information if they are correct, comprehensive,current, and accessible. The organizational members who use BI application to make decisionare best informants to verify the quality of delivered information. Additionally,the implementers of BI system are the one who must be aware of delivering high qualityof information and can explain the reason of failures if any. It is critical to inquire bothimplementers and users. Therefore, the factors that can affect the quality of informationwere studied through comprehensive literature review. Low quality of information maymake customers/ suppliers’ relationship worse, shrink the efficiency of the business performance,decrease the level of trust on BI, and eventually cause to lose the competitivenessin market place. This thesis is intended at investigating fundamental dimensionsthat hinder effective utilization of information in BI system and realizing how these dimensionscan affect the quality and outcome of decisions. Study with an exploratorypurpose was designed and conducted at a chain retail stores in Iran to gather empiricaldata from both group of BI users and implementers through focus group interview. Theresult of investigation shows the main BI system utilized to facilitate customer/ supplierrelationship management and store operation management. Business areas and activitiesinfluenced by the quality of information include, inventory management, customer loyalty,competitiveness, and supplier management. The information quality issues are encounteredmainly due to technical failures, lack of competent system developers, changesin business environment, inappropriate documentation during the system developmentlifecycle, and logical error in programming and designing algorithms. The time, effort,and resources spent on exploring and resolving problems regarding to the quality of informationhad a great influence on efficiency and effectiveness. Documentation duringsystem development life cycle is emphasized as a crucial factor that necessitates furtherstudy in documentation subject. The preliminary findings signify the importance of study to consider information quality in BI practice.

  • 2.
    Abalo, Ernesto
    Örebro universitet, Akademin för humaniora, utbildning och samhällsvetenskap.
    Class as deviance: Constructing the support for and opposition against Hugo Chávez2011Konferansepaper (Annet vitenskapelig)
    Abstract [en]

    By applying the methods of Critical Discourse Analysis this paper aims to explore how ideology works within the discursive construction of class, in the representation of the supporters and opponents of the government of Hugo Chávez in Venezuela. News items from New York Times (US), El País (Uruguay) and Dagens Nyheter (Sweden) constitute the analyzed material. The paper argues that class-markers are important in the representation of government supporters, whom many times are constructed as belonging to the poorer sectors of society. Class is however less explicit in the representation of Chávez-opposition, which in fact is lead by elite groups. It is therefore argued that class in this context becomes a marker of deviance, which in turn works ideologically in legitimizing oppositional groups and disqualifying the support for Chávez’ government.

  • 3.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Constructing democratic (de)legitimacy: Venezuela in foreign news discourse2013Inngår i: NordMedia Conference, 2013Konferansepaper (Annet vitenskapelig)
  • 4.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Constructing (Il)Legitimate Democracy: Populism and Power Concentration in Newspaper Discourse on Venezuela2014Inngår i: tripleC (cognition, communication, co-operation): Journal for a Global Sustainable Information Society / Unified Theory of Information Research Group, ISSN 1726-670X, E-ISSN 1726-670X, Vol. 12, nr 2, s. 802-821Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Despite scholarly consensus about the importance of the media for democracy, scant attention has been paid to what democracy means to journalistic discourse and how discourses on democracy are interrelated with legitimacy. The aim of this paper is to explore how (il)legitimate democracy is constructed in newspaper discourse. By using critical discourse analysis (CDA), this paper examines foreign news items about Venezuela, a country that under the presidency of Hugo Chávez has challenged the dominant global political and economic orders. The analysis section focuses on two discourses about the Venezuelan government: the constructions of populism  and power concentration, which serve to mark deviance from what is perceived as a legitimate democracy. This paper argues that a liberal perception of democracy constitutes a central framework for the construction of (il)legitimate democracy, which is revealed not least by news discourse’s focus on what is morally unacceptable political conduct according to liberal democratic norms. In this respect, the media discourse serves to denounce potential abuses of governmental power but fail to recognize democracy in the context of a social struggle against the effects of neoliberalism and capitalism. In this case, the news media is hegemonic in the Gramscian sense, because it provides a framework of democracy that remains within the dominant economic and political structures.

  • 5.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    First hegemony, then democracy: On ideology and the media discourse on the coup against Hugo Chávez2012Inngår i: OBS - Observatorio, ISSN 1646-5954, E-ISSN 1646-5954, Vol. 6, nr 3, s. 105-128Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines the media discourse on the 2002 coup d’état against the government of Hugo Chávez in Venezuela, with the aim of exploring how ideology in media discourse helps construct democracy in a Latin American political context. Critical discourse analysis is used to examine written pieces from Dagens Nyheter (Sweden), El País (Uruguay), and the New York Times (US). The study finds that the discourse on the overthrow and the events preceding it constructs the coup as a potential victory for democracy and as the definitive end of Chávez. However, after the failure of the coup and the reinstallation of Chávez one can perceive discursive renegotiations, such as the publishing of non-fundamental criticism of the overthrow. The study argues that the media discourse on the coup displays a highly relativistic attitude towards democracy, which serves the interests of the elite classes in Venezuela and of US hegemony in global politics. The article also argues that the flexibility of the discourse at hand shows the need for a detailed analysis of how ideology is (re)formed in media discourse.

  • 6.
    Abalo, Ernesto
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    News for global sustainability?: Reifying and othering social inequality in news2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper discusses news journalism about inequality from a critical point of view, with the aim of contributing to the critical theorization of the relationship between journalism and sustainability. Sustainability and journalism on social inequality are perceived as intersecting in at least two ways. On one level, journalism can serve sustainable development by providing high-quality content that can help citizens to better understand the causes behind social inequality and how it can be overcome. On another level, journalism would itself gain much from sustainable development on a global level, since that would provide a good ground for a high-quality journalism characterized by its professional and democratic ethics rather than one that is strained by market-logics. The paper focuses on reification and problematizes the ways in which social inequality is reified in news journalism. Basing the argumentation on examples from international journalism, it is argued that although the existence of social inequality in a specific country can be acknowledged in the reporting – for example by the reference to rich and poor people and rich and poor geographic spaces – the social, political and historical causes of this inequality remain abstracted. In this sense, reification provides a rather objectivist account on inequality, which in turn limits the critique of the mechanisms that lie behind it. On the long run such constructions serve the legitimation of social inequality, which indeed ought to be seen as a sustainability problem. The paper also argues that for a more sustainable journalism to take place, a shift in the attitude towards social inequality and sustainable development must take place in the broader sociocultural context that surrounds journalism.

  • 7.
    Abalo, Ernesto
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    News Journalism for Global Sustainablility?: On the Problems with Reification and Othering when Reporting on Social Inequality2017Inngår i: What is Sustainable Journalism?: Integrating the Environmental, Social, and Economic Challenges of Journalism / [ed] Peter Berglez, Ulrika Olausson & Mart Ots, New York: Peter Lang Publishing Group, 2017, s. 135-150Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 8.
    Abalo, Ernesto
    Örebro universitet, Akademin för humaniora, utbildning och samhällsvetenskap.
    The construction of a ‘democratic transition’: The coup against Chávez in Swedish media2009Konferansepaper (Annet vitenskapelig)
  • 9.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    The slum-dwellers and the Latin American normal: The construction of chavistas and the Venezuelan opposition in foreign news discourse2012Konferansepaper (Annet vitenskapelig)
  • 10.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Through a Eurocentric lens: Difference and (de)legitimacy in foreign news discourse on Venezuela2013Inngår i: Ida Blom Conference, 2013Konferansepaper (Annet vitenskapelig)
  • 11.
    Abalo, Ernesto
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Through a post-political gaze: On the ideological loading of democracy in the coverage of Chávez's Venezuela2015Doktoravhandling, med artikler (Annet vitenskapelig)
  • 12.
    Abalo, Ernesto
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    Through an imperialistic gaze?: Journalism, ideology and the notion of democracy2015Inngår i: Differences, Inequalities and Sociological Imagination: Abstract Book, Prague: Institute of Sociology of the Czech Academy of Sciences , 2015, s. 929-930Konferansepaper (Annet vitenskapelig)
    Abstract [en]

    Despite that the notion of democracy has a central place in the Western self-image, and also in media studies, research that focuses on how democracy is ideologically loaded in journalistic content is still in its infancy. In recent times, democracy has been used with great enthusiasm by Western political leaders, while the meaning of democracy perhaps is more fuzzy than ever. In times of economic and political crisis, and of a weak Left in most European countries, it is important to examine how journalism constructs notions of democracy, and how such notions reflect specific political positions and interests. This study, which is theoretically rooted in ideology critique, and methodologically inspired by critical discourse analysis, examines how news journalism in the coverage of Venezuela and the Ukraine conflict constructs notions of democracy. The study is specially interested in exploring and discussing the ideological interconnections between imperialism and geopolitical interests, and the journalistic construction of democracy.

  • 13.
    Abalo, Ernesto
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap. Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Through Eurocentric logics: The construction of difference in foreign news discourse on Venezuela2016Inngår i: Journal of Language and Politics, ISSN 1569-2159, E-ISSN 1569-9862, Vol. 15, nr 1, s. 94-115Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study aims to explore the construction of difference in foreign news discourse on culturally similar but politically different non-Western subjects. Applying critical discourse analysis (CDA) together with a critique of Eurocentrism, the study examines difference in newspaper constructions of government supporters and oppositional groups in Venezuela. Discursive differences are evident in the strategies used for constructing the two groups with regard to political rationality and violence. Government supporters are associated with social justice, Venezuela’s poor, dogmatic behavior, and the use of political violence. The opposition, in contrast, is constructed as following a Western democratic rationale that stresses anti-authoritarianism. This group is primarily associated with victims of violence. While the opposition is conveyed as being compatible with Eurocentric values and practices, government supporters to great extent deviate from these norms. Such constructions serve to legitimize politico-ideological undercurrents of Eurocentrism, as the defense of liberalism.

  • 14.
    Abalo, Ernesto
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    Towards sustainable journalism? On the need for a new common sense on inequality.2018Konferansepaper (Annet vitenskapelig)
  • 15.
    Abalo, Ernesto
    et al.
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Danielsson, Martin
    Högskolan i Halmstad.
    Förenaren och utestängaren: om mediesportkonsumtion och sportpreferenser2004Rapport (Annet vitenskapelig)
  • 16.
    Abalo, Ernesto
    et al.
    Växjö universitet, Institutionen för samhällsvetenskap.
    Danielsson, Martin
    Växjö universitet, Institutionen för samhällsvetenskap.
    Olika publiker, olika livsstilar: Om idrott, kultur och regional utveckling2008Rapport (Annet vitenskapelig)
    Abstract [sv]

    I föreliggande rapport studeras vilka sociala värden som elitidrotten och kulturen genererar för invånarna i landsortspräglade län som Blekinge, Halland, Kalmar och Kronoberg. Studien syftar till att lämna ett bidrag till den samhällsvetenskapliga idrottsforskningen, och ge ökad kunskap om idrottens och kulturens betydelse för den regionala utvecklingen.

    Studiens material vilar på en postenkät skickad till 1500 slumpmässigt utvalda personer i respektive län. Det sammanlagda antalet besvarade enkäter uppgick till 3181 stycken, vilket ger en nettosvarsfrekvens på 54 procent.

    Rapporten visar bland annat att både idrott och kultur värderas relativt högt och konsumeras i relativt stor utsträckning. Beträffande idrott konsumeras främst breddidrottsliga evenemang, och vad gäller kultur besöks bibliotek och biografer oftare än exempelvis teatrar.

    Studien visar också att de kultur- respektive idrottsintresserade skiljer sig åt vad gäller demografi, men även vad gäller livsstil. De idrottsintresserade har en mer folklig och lantlig prägel, medan de kulturintresserade är att betrakta som en välutbildad kosmopolitisk grupp. Med tanke på de sistnämndas ökade rörlighet är satsningar på kultur ej att förringa. Denna typ av satsningar kan få denna resursstarka grupp att dels stanna kvar i landsorten, dels flytta in till densamma.

  • 17.
    Abalo, Ernesto
    et al.
    Örebro universitet, Akademin för humaniora, utbildning och samhällsvetenskap.
    Danielsson, Martin
    Högskolan i Halmstad.
    Johansson, Håkan
    Lunds universitet.
    Olsson, Tobias
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Digital inkludering eller exkludering? Arbetslösas användning av arbets­förmedlingens webbplats2010Inngår i: Den ifrågasatte medborgaren - om utsatta gruppers relation till välfärdssystemen / [ed] Torbjörn Hjort, Philip Lalander, Roddy Nilsson, Växjö: Linnéuniversitetet , 2010, s. 69-86Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 18.
    Abalo, Ernesto
    et al.
    Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap.
    Danielsson, Martin
    Johansson, Håkan
    Olsson, Tobias
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Emerging patterns in the era of e-governance: A study of users of 'Swedish public employment service' on internet2012Inngår i: Media in the swirl / [ed] Ravi K. Dhar, Pooja Rana, New Delhi: Pentagon Press , 2012, 1, s. 114-125Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 19.
    Abidin, Crystal
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Department of Sociology, National University of Singapore, Singapore.
    #Familygoals: Family influencers, calibrated amateurism, and justifying young digital labor2017Inngår i: Social Media and Society, ISSN 2056-3051, Vol. 3, nr 2Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Following in the celebrity trajectory of mommy bloggers, global micro-microcelebrities, and reality TV families, family Influencers on social media are one genre of microcelebrity for whom the “anchor” content in which they demonstrate their creative talents, such as producing musical covers or comedy sketches, is a highly profitable endeavor. Yet, this commerce is sustained by an undercurrent of “filler” content wherein everyday routines of domestic life are shared with followers as a form of “calibrated amateurism.” Calibrated amateurism is a practice and aesthetic in which actors in an attention economy labor specifically over crafting contrived authenticity that portrays the raw aesthetic of an amateur, whether or not they really are amateurs by status or practice, by relying on the performance ecology of appropriate platforms, affordances, tools, cultural vernacular, and social capital. In this article, I consider the anatomy of calibrated amateurism, and how this practice relates to follower engagement and responses. While some follower responses have highlighted concerns over the children’s well-being, a vast majority overtly signal their love, support, and even envy toward such parenting. I draw on ethnographically informed content analysis of two group of family Influencers on social media to illustrate the enactment and value of calibrated amateurism in an increasingly saturated ecology and, investigate how such parents justify the digital labor in which their children partake to produce viable narratives of domestic life.

  • 20.
    Abidin, Crystal
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Curtin University, Bentley, WA, Australia.
    The Semiotics of Emoji: The Rise of Visual Language in the Age of the Internet2018Inngår i: Discourse & Communication, ISSN 1750-4813, E-ISSN 1750-4821, Vol. 12, nr 4, s. 450-453Artikkel, omtale (Annet vitenskapelig)
  • 21.
    Abidin, Crystal
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). National University of Singapore, Queenstown, Singapore.
    Vote for my selfie: Politician selfies as charismatic engagement2017Inngår i: Selfie Citizenship / [ed] Adi Kuntsman, Springer, 2017, s. 75-87Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    Taking Singaporean Member of Parliament (MP) Baey Yam Keng as a case study, this chapter analyses how charismatic engagement can be mediated through social media and selfie tropes. In the wake of online campaigns since the General Elections 2011, and with the ruling party garnering its lowest share of electoral votes since state independence, MP Baey, aged 47, has emerged as a press-branded 'selfie king', 'social media celebrity' and 'Twitter influencer' for engaging with the online citizenry since publishing his first selfie in March 2013. Drawing on his Instagram and Twitter feed and selfie-related engagements up till 2015, this chapter demonstrates how politician selfies can be exercised to solicit affect and mobilise public sentiment among voters.

  • 22.
    Abidin, Crystal
    et al.
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). National University of Singapore, Queenstown, Singapore.
    Gwynne, Joel
    National Institute of Education, Singapore.
    Entrepreneurial selves, feminine corporeality and lifestyle blogging in Singapore2017Inngår i: Asian Journal of Social Science, ISSN 1568-4849, E-ISSN 2212-3857, Vol. 45, nr 4-5, s. 385-408Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The making of the entrepreneurial self is a dominant trope of contemporary media culture, and a multitude of media formats across divergent national contexts showcase the contemporary obsession with media visibility and the attainment of celebrity status as the most aspirational form of social mobility. In Singapore, commercial lifestyle blogs are prime examples of entrepreneurial identity-making as websites almost exclusively created by young women, showcasing user-generated content oriented around the pleasures of consumption as a means of empowerment, self-actualisation and individualisation. By analysing content on a selection of blogs, this article aims to answer the following questions: To what extent are Singaporean women’s identities contingent upon material consumption as a means of identity creation? How do blogs created by women demonstrate an entrepreneurial investment in their appearance and feminine corporeality as the means of perceived empowerment, even at the expense of more formal and structured forms of individualisation, such as education?

  • 23.
    Abidin, Crystal
    et al.
    University of Western Australia.
    Ots, Mart
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap. Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Företagsekonomi.
    Consumer-led innovation in social media advertising formats2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    On Instagram, Twitter, Facebook, and weblogs, consumer activity is increasingly institutionalized, guarded by rules and norms. Consumers take on tasks previously performed by trained media workers, but they also create new activities, emerging as a new breed of media workers, institutionalizing new fields of the media and advertising industries and their associated practices (Dolbec and Fischer 2015). It has been described how amateur workers develop new ethical norms and rules for publishing, by taking journalistic/editorial decisions on what content to publish and how, within their new institutional domain (Abidin & Ots, 2015).

     

    This paper is focused on a specific group of stakeholders – everyday Internet users who manufacture themselves into a new form of social media microcelebrity known as the ‘Influencer’ (Abidin 2015). Since 2005, many young women have taken to social media to craft ‘microcelebrity personas’ as a career – “a new style of online performance that involves people ‘amping up’ their popularity over the Web using technologies like video, blogs and social networking sites” (Senft 2008: 25). In their most basic capacity, Influencers produce advertorials on blogs and social media platforms in exchange for payment or sponsored products and services (Abidin 2015). Owing to their power to shape purchase decisions, their clients have progressed from small home businesses to bluechip companies including Canon, Gucci, and KLM. Until recently, the most effective advertorials are those that are seamlessly woven into the daily narratives Influencers publish on their blogs and social media, such that readers are unable to tell apart ‘paid opinions’ from ‘unpaid’ sentiments (Abidin 2014). However, along with the maturity of the field, there is a gradual standardization of new advertising formats.

     

    The conducted study explores how semi-professional microcelebrity Influencers create advertising market innovations. Researchers have previously described how consumer fans help firms innovate (e.g. Füller et al 2008), and how fan cultures celebrate their favourite brands by creating their own advertisements (Muniz & Schau 2005; for overview see Ots & Hartmann 2015). This paper takes a slightly different approach – rather than seeing consumers as co-creators, it demonstrates how new actors outside the traditional media and advertising industries, make innovations that compete with the incumbents. We focus on these vernacular advertising innovations in the age of social media, and seek to understand how Influencers orientate towards a youth market in the saturated, visually dominated attention economy of Instagram. The findings include a typology of innovative advertising formats emerging outside the traditional media companies, along with their associated publishing rules as defined by the semi-professional Influencers.

     

    The data draws on a larger study of social media Influencers in Singapore since mid-2010, including over a year of intensive participant observation conducted with these Influencers in the flesh in the capacity of various roles. These interactions and observations were archived in extensively detailed field diaries. 120 personal interviews were conducted with Influencers, Influencer management agencies, (prospective) clients, readers, and friends and family of Influencers between December 2011 and July 2013. Social media content from blogs, Twitter, Facebook, Instagram, YouTube, AskFM, and popular public forums was archived until December 2015. Fieldwork entailed continued interaction with other actors involved in the Influencers’ social milieu, including their peers, backend production management, sponsors and advertisers, and readers. As such, although the data is drawn mainly from the textual and visual content of publically accessed blogs and associated social media platforms including Instagram, Twitter, and Facebook, the analysis is highly contextualised and shaped by long-term ethnographic work among these Influencers. 

  • 24.
    Abidin, Crystal
    et al.
    University of Western Australia.
    Ots, Mart
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Företagsekonomi. Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    Influencers Tell All?: Unravelling Authenticity and Credibility in a Brand Scandal2016Inngår i: Blurring the lines: Market-driven and democracy-driven freedom of expression / [ed] Maria Edström, Andrew T. Kenyon & Eva-Maria Svensson, Nordicom, 2016, s. 153-161Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    This chapter discusses the emerging practices of social media Influencers. In focus are six influential Instagram Influencers who were ‘exposed’ for involving themselves in campaigns aiming to discredit telecommunications providers in Singapore. In the absence of enforced legal boundaries and industry norms regarding advertising formats and advertising ethics, brand scandals are frequent, causing concern among regulators, brand managers, and platform owners. When starting to accommodate commercial brands and contents in social media posts, Influencers are constantly at risk of breaching their contract of trust with their followers. The case study shows how Influencers, followers, and eventually also the brand clients, are sensitive to what they experience as deceptive and unethical behaviours that will put normative pressures onto the Influencers to conform to certain ethical standards.

  • 25.
    Abidin, Crystal
    et al.
    University of Western Australia.
    Ots, Mart
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap. Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Företagsekonomi.
    Microcelebrity influencers and advertorial disclosure: Practicing the advertising/editorial divide on Instagram2016Konferansepaper (Fagfellevurdert)
  • 26.
    Abidin, Crystal
    et al.
    University of Western Australia.
    Ots, Mart
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Företagsekonomi. Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    The Influencer’s dilemma: The shaping of new brand professions between credibility and commerce2015Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The new "liquid" media environment involves a range of new professions, practices and practitioners (Deuze 2011). Based on a rich ethnographic study containing personal interviews and participant observation, this paper looks at semi-professional Influencers in the social media marketing industry and asks how these new branding professions and their practices emerge and institutionalize. Specifically, the material draws on data collected between 2011 and 2015 among women Influencers in the ‘lifestyle’ genre in Singapore who advertise products and services in the industry verticals of Fashion, Beauty, and Electronic goods on blogs, Twitter, and Instagram.

  • 27.
    Acheampong, Faustina
    et al.
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Vimarlund, Vivian
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik. Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Centre for Information Technology and Information Systems (CenITIS). Högskolan i Jönköping, Hälsohögskolan, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare).
    Innovating healthcare through remote monitoring: Effects and business model2017Inngår i: Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications, IGI Global, 2017, s. 247-268Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    Information technology has been suggested to improve patient health outcomes and reduce healthcare cost. This study explored the business model and effects of collaborative innovation between caregivers and patients on healthcare delivery through remote patient monitoring by interviewing caregivers and surveying atrial fibrillation patients. Findings indicate that remote monitoring enhanced early detection of potential risks and quality of clinical decision-making with patients feeling more empowered and involved in their own care. The remote monitoring system which consisted of a home-based ECG and a web-based service and was offered free to patients, brought together caregivers, patients, service provider and the government as actors. The introduction of remote monitoring increased the workload of caregivers and facilitation of timely diagnostics and decision-making were not realized. IT is an enabler of innovation in healthcare, but it must be integrated into work processes with a viable business model to realize potential benefits and sustain it. 

  • 28.
    Achtenhagen, Leona
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Media, Management and Transformation Centre (MMTC). Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Center for Family Enterprise and Ownership (CeFEO). Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Företagsekonomi.
    Media entrepreneurship: Taking stock and moving forward2017Inngår i: JMM - The International Journal on Media Management, ISSN 1424-1277, E-ISSN 1424-1250, Vol. 19, nr 1, s. 1-10Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This editorial reviews current research about media entrepreneurship and introduces the four papers published in this special issue. These papers move the emerging academic field of media entrepreneurship forward by outlining the relevance of context for enhancing our understanding of entrepreneurial phenomena, by introducing the theoretical concept of ‘entrepreneuring as emancipation’, by analyzing the institutionalization of media entrepreneurship education, and by categorizing different investment types in corporate entrepreneurship. The editorial concludes by calling for continuing efforts to theory-building to further develop the field.

  • 29.
    Adrovic, Ninella
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Sex and the City: En kvalitativ studie om serien och karaktärerna2011Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Syftet med denna studie är att undersöka hur de kvinnliga huvudkaraktärerna i den amerikanska dramaserien Sex and the City framställs. En analys har gjorts på sex avsnitt av serien. Analysmaterialet studerades utifrån ett feministiskt samt stereotypiskt perspektiv. En av utgångspunkterna har varit antagandet om att karaktärerna är olika.

    Undersökningen syftar också till att analysera serien och se om den är en traditionell eller en modern såpopera.

    Studien grundar sig på en innehållsanalys. Resultatet kommer att delvis vara generellt för hela serien, eftersom karaktärerna följer med alla säsonger men utvecklas under seriens gång.

    Resultatet av undersökningen stärker antagandet av att karaktärerna är olika. Kvinnorna representerar stereotyper av olika slag. Resultatet visar även att kvinnorna också har mycket gemensamt. Serien kan varken placeras i den traditionella såpoperan eller i den postmoderna såpoperan. Sex and the city är en serie som har element från båda subgenrerna.

  • 30.
    Aghaee, Naghmeh
    et al.
    Institutionen för data- och systemvetenskap, Stockholms universitet.
    Keller, Christina
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    ICT-supported peer interaction among learners in bachelor’s and master’s thesis courses2016Inngår i: Computers and education, ISSN 0360-1315, E-ISSN 1873-782X, Vol. 94, s. 276-297Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Peer interaction and collaborative learning through the use of ICT (Information and Communication Technology) is used to an increasing extent in higher education. Universities attempt to motivate learners (students) to support their peers to enhance the quality of learning outcomes. This study monitors how an ICTSS (ICT-based Support System) facilitates peer interaction in the Bachelor’s and Master’s thesis process. The aim of the study was to investigate learners’ perception of usefulness of an ICTSS for peer interaction and the influencing factors on the quality of the peer interaction. The ICTSS was developed at the Department of Computer and Systems Sciences (DSV), at Stockholm University. The system facilitates peer interaction in three ways: peer reviews, active participation, and final opposition. The study employed a mixed-method approach, which included an online survey followed by in-depth interviews. The target groups were learners at the Bachelor’s and Master’s level in computer science and information systems. The findings showed that learners perceived the peer interaction useful to enhance the quality of the thesis outcomes. However, there are influencing factors affecting the quality of peer interaction, in different phases of the thesis process. Examples of these factors are the quality of thesis manuscripts, supervisors’ control and grading of the process, clear instructions and guidelines, learners’ understanding of the peer interaction and why it takes place, previous training and learners’ motivation to perform peer reviews. Following these factors, the study developed a set of strategic suggestions from both pedagogical and technical aspects to enhance the peer interaction in the thesis process. Considering these suggestions makes the use of the ICTSS more effective to enhance the quality of thesis learning outcomes.

  • 31.
    Aghaee, Naghmeh M.
    et al.
    Institutionen för data- och systemvetenskap, Stockholms universitet.
    Keller, Christina
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Choosing open source software: Strategies behind and reasons for municipalities’ use of Open Office2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The purpose of the study was to explore the strategies and reasons for Swedish municipalities to migrate from proprietary office applications, such as Microsoft Office, to the use of the open source software OpenOffice. We performed a comparative case study of three Swedish municipalities in the region of Västra Götaland currently implementing or planning to implement OpenOffice; Alingsås, Falköping and Kungälv. The methods of data collection used in the study were semi-structured interviews with IT managers, such as IT strategists and Chief Information Officers (CIOs), in each municipality, and document analysis.

    The findings of the study indicated that one of the municipalities had an IT strategy including strategies for use of open source software. The second municipality planned implementation of OpenOffice but were “between IT strategies”, as the current IT strategy hadn’t been updated for some years. The third municipality had abolished IT strategies, as the difficulties of anchoring strategies on all levels of the organisations were too large. Instead, operative guidelines concerning i.e. the use of open source software were used in IT management. The main driver of implementing OpenOffice was to lower IT costs. The IT managers were well aware of the fact that open source software is not entirely free of cost, but estimated the total cost of ownership of OpenOffice to be less than for Microsoft Office. Perceived barriers of implementation and use of OpenOffice were lack of standardisation with current administrative and enterprise systems used in the municipalities as well as a general lack of knowledge and familiarity with open source software among staff. There were also a genuine concern over the possibility of the community of OpenOffice developers leaving the program and its users to embark on new open source software project. The traditional relationship between systems suppliers and customers was perceived to disappear and be replaced with a much more uncertain business relationship. Further research in a larger number of Swedish municipalities is needed in order to increase the understanding of the circumstances of migration to open source software in municipalities.

  • 32.
    Aguilar, Huri Eunice
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    2009Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    Huri Eunice Aguilar

    Fyra PR-konsulters syn på hur man förändrar ett personligt varumärke. - En kvalitativ undersökning om processen av att förändra ett personligt varumärke.

    Antal sidor: 38

    Uppsatsen behandlar processen av att förändra ett befintligt personligt varumärke. Syftet är att beskriva och skapa förståelse för processen av att förändra ett personligt varumärke. Frågeställningarna är hur ompositioneras eller revitaliseras ett befintligt personligt varumärke? Finns det gemensamma komponenter som leder till framgång när man förändrar det personliga varumärke? Vilka risker finns vid en ompositionering eller revitalisering utav ett befintligt  personligt varumärke? Kan de varumärkesstrategierna som finns om hur man förändrar ett företags eller produktvarumärke anpassas till personliga varumärken?

    Metoden är kvalitativa intervjuer med fyra PR-konsulter som har erfarenhet av att förändra varumärken eller personliga varumärken.

    Processen av att förändra ett personligt varumärke är att identifiera det personliga varumärkets identitet. Det andra steget är att fastställa hur det personliga varumärket ska uppfattas, och vilka egenskaper i ens identitet som därmed måste belysas. De sista steget är att ta reda på hur det personliga varumärket uppfattas, och minska gapet mellan hur man vill att det personliga varumärket ska uppfattas, och den faktiska uppfattningen.

    Gemensamma komponenter som leder till framgång när man förändrar ett personligt varumärke är att förändringen anses vara genuin, naturlig, och att förändringen endast belyser andra redan existerande egenskaper i ett personligt varumärkes identitet.

    De risker som finns i att förändra ett personligt varumärke är att tappa sin målgrupp eller trovärdighet samt att man eliminerar de element som differentierar det personliga varumärket. Uppsatsens slutsats är att vissa av de varumärkesstrategier som finns, kan appliceras på personliga varumärken. Skillnaden är att varumärkesstrategierna för produkt och företags varumärkena är mer omfattande. Varumärkesstrategierna som inte tycks vara applicerbara, är de som tar upp en förändring av själva produkten vid en förändring av varumärket. Uppsatsen kommer fram till att ett personligt varumärke kan revitaliseras dock inte ompositioneras. En ompositionering involverar en förändring på själva produkten, medan en revitalisering är ett mer korrekt begrepp att använda , då begreppet syftar till att ändra ett varumärkes associationer.

  • 33.
    Ahlberg, Christofer
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Trygged, Mattias
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Wahlström, Alexander
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Vägen till nyhetsvärdig: En kvalitativ textanalys för att utmana medielogiken genom att testa tre nyhetsvärderingsteorier2011Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    I augusti 2010 inträffade en olycka i San José-gruvan i Chile. Olyckan resulterade i att 33 gruvarbe-tare blev fast i ett skyddsrum i över två månader innan de kunde räddas. Händelsen fick ett stort utrymme i media världen över. I vår studie har vi utmanat medielogiken genom att testa tre ny-hetsvärderingsteorier utifrån aftonbladet.ses och dn.ses nyhetsrapportering kring gruvolyckan. Tidningarna valdes därför att de är Sveriges största kvälls- respektive morgontidning. Vi undersök-te vilken av teorierna som bäst kunde appliceras på rapporteringen och även på skillnader mellan tidningarnas rapportering sett utifrån teorierna. De nyhetsvärderingsteorier vi testat kommer från Håkan Hvitfelt, Tony Harcup & Deirdre O’Neill samt Pamela J. Shoemaker, Tsan-Kuo Chang & Nancy Brendlinger.Vid analysen utförde vi en kvalitativ textanalys och analyserade artiklarna hermeneutiskt genom åtta dimensioner i ett analysschema. Under studien kom vi fram till att det endast finns små skill-nader mellan tidningarna i deras rapportering. De skiljer sig bara åt i två av de åtta dimensioner vi analyserade. Ingen av teorierna stämde helt överens med rapporteringen, men Hvitfelt är den teo-retiker vars teorier stämmer bäst överens med hur tidningarna skrev. Tätt därefter följer Harcup & O’Neill och därefter Shoemaker et al. Det bör dock understrykas att teoriernas kriterier i många fall var vaga och svårtolkade, vilket ledde till att vi själva fick tolka vad teoretikerna menade. Fast-än teoretikernas idéer skiljer sig åt finns det alltså ingen som lyckats skapa en teori som är fullstän-dig. Det är först när teorierna konvergerar som de visar en godtagbar väg till hur en artikel blir nyhetsvärdig i dagens medielandskap.

  • 34.
    Ahlberg, Emma
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Lennartsson, Annica
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Wahlström, David
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    No fat chicks: En semiotisk innehållsanalys om hur kvinnliga karaktärer framställs i barnprogram2011Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Det finns inte mycket forskning kring hur genus förmedlas genom barnprogram. De få studiersom finns visar på att manliga karaktärer oftare förekommer än kvinnliga, och att de manligakaraktärerna oftast har större och viktigare roller.

    Syftet med studien är att undersöka hur kvinnliga karaktärer framställs i barnprogrammen från deolika tidsperioderna. Analysen ska utreda på vilket sätt de kvinnliga karaktärerna framställs och omdet har förändrats över tid. Analysen ska även påvisa om karaktärerna kan benämnas somstereotypa eller inte samt om de följer de traditionella könsrollerna.

    Uppsatsen bygger på en semiotisk innehållsanalys med både denotativ och konnotativ ansats.Semiotiken är både insamlings- och analysmetod. Genom urvalsmetoden som delvis varslumpmässig bestämdes vilka sex barnprogram från tre olika årtionden som skulle utgöra detempiriska materialet.

    Vår analys vittnar om att det finns både likheter och skillnader mellan kvinnliga karaktärer frånolika barnprogram och årtionden. Det finns däremot inget direkt mönster för dessa likheter ochskillnader. Vår analys visar också att de kvinnliga karaktärerna inte är särskilt stereotypa i sittuppträdande. Det går inte att se någon generell förändring över tid vad gäller karaktärernasbeteende, analysen visar inte att de gått från att bete sig på ett vis till ett annat.

  • 35.
    Ahlgren, Robin
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Börjeson, Jakob
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Callas, Arvid
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Marknadsföringsbegrepp i praktiken: En kvalitativ studie om tillämpningen av priming, upplevelserummet och relationsmarknadsföring i fallet HV712010Independent thesis Basic level (degree of Bachelor), 15 poäng / 22,5 hpOppgave
    Abstract [en]

    The study is based on the pragmatic question whether one can apply the theoretical perspectives priming, experience space and relationship marketing in a practical context. The authors visualize how these concepts appear practical and what advantages and disadvantages can be discerned in the particular case of HV71. The method used is a hypothetico-deductive approach, which is not entirely conventional in the humanistic and social scientific context. Consequently, it has been proven to be particularly suitable as it could expose the theoretical perspectives for a difficult scientific test.

    The result of the study demonstrated that a marketer could benefit from using the theoretical perspectives when exercising the profession. It also showed that the object of study applied these perspectives. Furthermore, the study contributes with new knowledge in two areas. First, it was shown that researchers could use the hypothetico-deductive method as tool for humanistic and social scientific studies such as this. Also, the study answered the fundamental questions whether the theoretical perspectives could be identified in practice and how the object of study benefited from applying them.

  • 36.
    Alanko, Rosanna
    et al.
    Högskolan i Jönköping, Hälsohögskolan, HHJ. Ortopedteknisk plattform.
    Oskarsson, Tina
    Högskolan i Jönköping, Hälsohögskolan, HHJ. Ortopedteknisk plattform.
    Kommunikation mellan patient och ortopedingenjör: En kvalitativ studie2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    En studie har genomförts med syftet att undersöka diabetespatienters tolkning av informationen som ges av deras respektive ortopedingenjör under ett patientmöte samt undersöka vad ortopedingenjören anser sig ha förmedlat för information till patienten under patientmötet. Metoden i studien är kvalitativ där intervjuer med semistrukturerade öppna frågor har använts. I studien ingick två ortopedingenjörer samt två diabetespatienter. Efter avslutade intervjuer har materialet från intervjuerna analyserats och bildat kategorier. Dessa kategorier har sedan använts för att finna skillnader samt likheter mellan ortopedingenjörens och patientens tolkningar. Patientmötens har spelats in för att få möjligheten att se vart missförstånd uppstått. Genomgående i resultatet var att ortopedingenjören anser sig ha förmedlat mer information än vad patienten beskriver under intervjuerna. Några missförstånd upptäcktes men kommunikationen mellan parterna var god.  

  • 37.
    Albinsson, Elin
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    Lööv, Oskar
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsvetenskap.
    "Vem får synas i svensk reklam" - vad hände sen?: En kvantitativ innehållsanalys av reklamannonser i svenska dagstidningar2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 38.
    Albinsson, Sanna
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Lindahl, Ida
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Åberg, Sara
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Med tillstånd att vara rolig: En innehållsanalys av modern komedifilm2011Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Film är ett av de medier som påverkar vår identitetskonstruktion och vår uppfattning om normer och verkligheten. En av de mest populära filmgenrerna är komedifilm. Det är därför intressant att studera konstruktionen av karaktärer i komedifilm för att se vilka normer som är rådande idag.

    Studiens syfte är att ur ett socialkonstruktionistiskt perspektiv undersöka olika karaktärer i modern komedifilm för att ta reda på hur genus är konstruerat, vilken humoristisk funktion olika karaktärer tilldelas samt vilka eventuella skillnader det finns i komedifilm med i huvudsak manliga skådespelare respektive kvinnliga skådespelare.

    Resultaten av analysen visade att komedifilm med i huvudsak manliga skådespelare bekräftar traditionella könsnormer samt sociala normer medan en komedifilm med i huvudsak kvinnliga skådespelare visar nya tendenser gällande maskulina och feminina karaktärer. Maskulina egenskaper visades dock vara de mest eftersträvansvärda. Studien fann även att den humoristiska funktionen hos karaktärerna ligger i stereotypisering, överdrifter samt brott mot sociala normer.

  • 39.
    Ali Rostam, Erivan
    et al.
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Hallberg, Kristina
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Gyllensten, Sofie
    Högskolan i Jönköping, Högskolan för lärande och kommunikation, HLK, Medie- och kommunikationsforskning.
    Med skilda perspektiv: Sverigedemokraternas profil, identitet och image2010Independent thesis Basic level (degree of Bachelor), 15 poäng / 22,5 hpOppgave
    Abstract [sv]

    Syftet med studien är att utifrån Sverigedemokraternas valkampanjfilm undersöka hur de planerade kommunikationsverktygen profil, identitet och image tolkas utifrån tre olika perspektiv. Under studiens gång har vi genomfört strukturerade intervjuer med tre medlemmar inom Sverigedemokraterna, en semiotisk filmanalys av partiets valkampanjfilm och utfört enkätundersökningar med 100 röstberättigade elever vid Erik Dahlbergsgymnasiet.

     

    Studiens resultat visar att Sverigedemokraternas profil stämmer överens med valkampanjfilmens identitet. Gällande image anser partiet att allmänhetens tolkning inte stämmer överens med partiets profil. Ett problem som Sverigedemokraterna säger sig ligga i att media har kommunicerat en felaktig bild av partiet.

     

    Vår semiotiska filmanalys visar att Sverigedemokraternas budskap framgår tydligt i valkampanjfilmen genom att visa hur invandringen kostar mycket, samtidigt som pensionärerna blir drabbade. Studiens resultat visar även att mer än hälften av eleverna på Erik Dahlbergsgymnasiet hade en negativ inställning till Sverigedemokraterna och 70 procent ansåg att individerna i valkampanjfilmen framställs orättvist.

  • 40.
    Allahyari, Hiva
    et al.
    Blekinge Institute of Technology, Karlskrona, Sweden.
    Lavesson, Niklas
    Blekinge Institute of Technology, Karlskrona, Sweden.
    User-oriented Assessment of Classification Model Understandability2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper reviews methods for evaluating and analyzing the understandability of classification models in the context of data mining. The motivation for this study is the fact that the majority of previous work has focused on increasing the accuracy of models, ignoring user-oriented properties such as comprehensibility and understandability. Approaches for analyzing the understandability of data mining models have been discussed on two different levels: one is regarding the type of the models’ presentation and the other is considering the structure of the models. In this study, we present a summary of existing assumptions regarding both approaches followed by an empirical work to examine the understandability from the user’s point of view through a survey. The results indicate that decision tree models are more understandable than rule-based models. Using the survey results regarding understandability of a number of models in conjunction with quantitative measurements of the complexity of the models, we are able to establish correlation between complexity and understandability of the models.

  • 41.
    Allwood, Jens
    University of Gothenburg.
    Bodily communication dimensions of expression and content2002Inngår i: Multimodality In Language And Speech Systems, Dordrecht: Springer, 2002, Vol. 19, s. 7-26Konferansepaper (Fagfellevurdert)
  • 42.
    Allwood, Jens
    et al.
    Department of Linguistics, University of Göteborg, Göteborg, Sweden.
    Ahlsén, E.
    Learning how to manage communication, with special reference to the acquisition of linguistic feedback1999Inngår i: Journal of Pragmatics, ISSN 0378-2166, E-ISSN 1879-1387, Vol. 31, nr 10, s. 1353-1389Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study has two parts. The first part gives a theoretical overview of what a child has to learn in order to manage communication, whereas the second part provides a longitudinal case study. The case study shows how a child, from the age of 1 year and 8 months to the age of 3 years and 3 months, learns how to use different means for interacting in order to make contextually relevant communicative contributions. We can see how such aspects of his communication as mean length of utterances (MLU), use of onomatopoeia, communicative gestures, and informative actions develop in interaction with each other. A more specific study of linguistic feedback (feedback morphemes and repetitions) shows the development in different activities of the use of feedback. The role of the linguistic feedback system in language acquisition is also discussed. ©1999 Elsevier Science B.V. All rights reserved.

  • 43.
    Allwood, Jens
    et al.
    SSKKII Interdisciplinary Center, University of Gothenburg, Sweden.
    Ahlsén, E.
    Multimodal intercultural information and communication technology - A framework for designing and evaluating multimodal intercultural communicators2009Inngår i: Multimodal corpora : from models of natural interaction to systems and applications / [ed] Michael Kipp, et al, Berlin: Springer, 2009, Vol. 5509 LNAI, s. 160-175Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The paper presents a framework, combined with a checklist for designing and evaluating multimodal, intercultural ICT, especially when embodied artificial communicators are used as front ends for data bases, as digital assistants, as tutors in pedagogical programs or players in games etc. Such a framework is of increasing interest, since the use of ICT across cultural boundaries in combination with the use of ICT by persons with low literacy skills is rapidly increasing. This development presents new challenges for intercultural ICT. A desideratum for interculturally sensitive artificial communicators is a generic, exportable system for interactive communication with a number of parameters that can be set to capture intercultural variation in communication. This means a system for a Generic, Multimodal, Intercultural Communicator (a GMIC). ©Springer-Verlag 2009.

  • 44.
    Allwood, Jens
    et al.
    University of Göteborg, Göteborg, Sweden.
    Cerrato, L.
    Jokinen, K.
    Navarretta, C.
    Paggio, P.
    The MUMIN coding scheme for the annotation of feedback, turn management and sequencing phenomena2007Inngår i: Language resources and evaluation, ISSN 1574-020X, E-ISSN 1574-0218, Vol. 41, nr 3-4, s. 273-287Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper deals with a multimodal annotation scheme dedicated to the study of gestures in interpersonal communication, with particular regard to the role played by multimodal expressions for feedback, turn management and sequencing. The scheme has been developed under the framework of the MUMIN network and tested on the analysis of multimodal behaviour in short video clips in Swedish, Finnish and Danish. The preliminary results obtained in these studies show that the reliability of the categories defined in the scheme is acceptable, and that the scheme as a whole constitutes a versatile analysis tool for the study of multimodal communication behaviour. ©2008 Springer Science+Business Media B.V.

  • 45.
    Allwood, Jens
    et al.
    Göteborgs Universitet, Kollegium SSKKII, Tvärvetenskapligt Ctr. K., Sweden.
    Cheadle, M.
    Green, A.
    Interactive acquisition of terminology describing job applicants in job advertisements1999Inngår i: Human IT, ISSN 1402-1501, E-ISSN 1402-151X, Vol. 3, nr 2Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    There are several computer based job classification systems for the labour domain and the purpose of which mainly is to enable search and to collect statistics. The systems typically encode information about the job, the workplace, the employer, the salary, necessary education and experience, duration, hours, need for a driving licence etc. But actual job advertisements, for example such that can be found in the Swedish Job Bank, a set of web pages containing information about job vacancies provided by AMS, the Swedish government agency for labour market activities, often contain requirements that are not included in these classification schemes; the applicant should enjoy working with people, be able to pick up new things quickly or be creative. In an effort to extend existing schemes we have developed a taxonomy of properties like these and a computer tool that can be used to analyse text based on the categories in the taxonomy. The tool can also be used to construct future taxonomies. In this work, we will present the taxonomy, the computer tool and some results based on using the tool. This paper has three purposes; the first is to present a taxonomy of personal properties of job applicants in job advertisements, the second is to present a tool that can be used both to develop such a taxonomy and to analyse text using the taxonomy, and the third is to describe some results of having used the tool and the taxonomy to analyse job advertisements.

  • 46.
    Allwood, Jens
    et al.
    SCCIILL Interdisciplinary Center, Department of Applied IT, University of Gothenburg, Göteborg, Sweden.
    Chindamo, M.
    Ahlsen, E.
    On identifying conflict related stances in political debates2012Inngår i: Proceedings - 2012 ASE/IEEE International Conference on Privacy, Security, Risk and Trust and 2012 ASE/IEEE International Conference on Social Computing, SocialCom/PASSAT 2012, 2012, s. 918-925Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The purpose of this paper is to discuss some problems in identifying stances and the features that express these stances in televised political debates where there is conflict escalation. The study is based on an analysis of video-recorded political debates in different European languages (Italian (1), German (2) and US-American English (1)) and consists of a qualitative analysis of the videos in order to understand the similarities and differences in the use of social signals for stances in conflict situations in a similar setting (televised political debate) in three western cultures. ©2012 IEEE.

  • 47.
    Allwood, Jens
    et al.
    Department of Linguistics, Göteborg University, Box 200, 40530 Göteborg, Sweden.
    Kopp, S.
    Grammer, K.
    Ahlsén, E.
    Oberzaucher, E.
    Koppensteiner, M.
    The analysis of embodied communicative feedback in multimodal corpora: A prerequisite for behavior simulation2007Inngår i: Language resources and evaluation, ISSN 1574-020X, E-ISSN 1574-0218, Vol. 41, nr 3-4, s. 255-272Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Communicative feedback refers to unobtrusive (usually short) vocal or bodily expressions whereby a recipient of information can inform a contributor of information about whether he/she is able and willing to communicate, perceive the information, and understand the information. This paper provides a theory for embodied communicative feedback, describing the different dimensions and features involved. It also provides a corpus analysis part, describing a first data coding and analysis method geared to find the features postulated by the theory. The corpus analysis part describes different methods and statistical procedures and discusses their applicability and the possible insights gained with these methods. ©2007 Springer Science+Business Media B.V.

  • 48.
    Allwood, Jens
    et al.
    SSKKII/SCCIIL, Dept. of Applied IT, Chalmers and University of Gothenburg, Sweden.
    Lindström, N. B.
    Lu, J.
    Intercultural dynamics of fist acquaintance: Comparative study of Swedish, Chinese and Swedish-Chinese first time encounters2011Inngår i: Universal access in human-computer interaction : 6th International Conference, UAHCI 2011, held as part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, proceedings / [ed] Constantine Stephanidis, Berlin: Springer, 2011, Vol. 6768 LNCS, nr PART 4, s. 12-21Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Today, intercultural first acquaintance meetings are becoming more and more frequent. The aim of this study is to describe, analyze and compare Swedish, Chinese and Swedish-Chinese first acquaintance interactions. Our focus lies on a classification of the topics in mono- and intercultural first-time encounters. The analysis is based on 12 arranged face-to-face first acquaintance interactions between Chinese-Chinese, Swedish-Swedish and Swedish-Chinese students (4 of each dyad). The interactions are video-recorded and transcribed. In addition, semi-structured interviews with the participants have been conducted to get a better understanding of their communication. The method of activity-based communication analysis is used to analyze the data. The result of the study is a classification and a cross-cultural comparison of topics and the order of their occurrence in first time encounters. In addition, the study sheds light on the similarities and differences between Chinese and Swedish communication patterns. ©2011 Springer-Verlag.

  • 49.
    Allwood, Jens
    et al.
    Department of Linguistics University of Göteborg, Göteborg, Sweden.
    Nivre, J.
    Ahlsén, E.
    On the semantics and pragmatics of linguistic feedback1992Inngår i: Journal of Semantics, ISSN 0167-5133, E-ISSN 1477-4593, Vol. 9, nr 1, s. 1-26Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper is an exploration in the semantics and pragmatics of linguistic feedback, i. e. linguistic mechanisms which enable the participants in spoken interaction to exchange information about basic communicative functions, such as contact, perception, understanding, and attitudinal reactions to the communicated content. Special attention is given to the type of reaction conveyed by feedback utterances, the communicative status of the information conveyed (i. e. the level of awareness and intentionality of the communicating sender), and the context sensitivity of feedback expressions. With regard to context sensitivty, which is one of the most characteristic features of feedback expressions, the discussion focuses on the way in which the type of speech act (mood), the factual polarity, and the information status of the preceding utterance influence the interpretation of feedback utterances. The different content dimensions are exemplified by data from recorded dialogues and by data given through linguistic intuition. Finally, two different ways of formalizing the analysis are examined, one using attribute-value matrices and one based on the theory of situation semantics. ©1992 N.I.S. Foundation (1992).

  • 50.
    Allwood, Jens
    et al.
    University of Gothenburg, Sweden.
    Regmi, B. N.
    Dhakhwa, S.
    Uranw, R. K.
    An activity based spoken language corpus of Nepali2012Inngår i: 2013 International Conference Oriental COCOSDA Held Jointly with 2013 Conference on Asian Spoken Language Research and Evaluation, O-COCOSDA/CASLRE 2013, 2012, s. 24-29Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Language is used for communication and communication facilitates social activities. If we want to capture this, linguistic investigation has to be carried out within a wider context. Examination of linguistic communication in a wider context shows that it is multimodal. In order to study naturalistic multimodal communication using a corpus, the corpus should contain a combination of recordings, documentation, and transcription of multimodal communication from different social activities in naturalistic settings, preserving unedited conversation. This paper presents a brief account of the principles, methodology, current status, and preliminary findings, based on an incrementally growing and multimodal activity based spoken language corpus of Nepali. ©2012 IEEE.

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