Purpose -- This study investigates the inefficiencies in warehouse outbound logistics,
focusing on how lean tools and strategic planning can improve efficiency. Identifying
the main issues in the loading process and ways to make the operations more sustainable
and more effective.
Method -- The study has chosen a major electronics retailer central warehouse in the
Nordic region as a case study. The required data for this research will be collected
using qualitative methods like interviews, observations, and document analysis. Lean
tools were used to identify inefficiencies and analyze the process to answer the paper's
research questions.
Findings -- The study found warehouse inefficiencies such as truck conditions,
packaging, and communications, would be improved by implementing Lean tools such
as 8 wastes, 5S, and Standard Operating Procedures. Better strategic planning has shown
potential improvement for last-minute orders and quality checks.
Implications -- The study has presented some solutions regarding the inefficiencies
that would help the warehouse improve planning for variation of truck conditions
and packaging issues, and enhance collaboration. The study outcome would help improve
productivity and the efficiency of the operation.
Limitations -- The study was conducted in one case company with a major warehouse
which would require more data collection especially quantitative that would add more
accuracy of the inefficiencies. The inefficiencies and recommendations given in the
study might not apply to a similar-sized enterprise.