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Integration of heterogeneous system landscapes into an ERP-system
Jönköping University, Jönköping International Business School. (IT, Management and Innovation)
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 80 credits / 120 HE creditsStudent thesis
Abstract [en]

As organizations operate globally, the necessity arises to integrate the own information systems with the business partners and customers in order to communicate and operate more efficiently. Those external systems are based upon different technologies. Thus, in some cases compatibility with the own information system infrastructure cannot be guaranteed. Due to their different characteristics these systems are collectively called heterogeneous system landscape. As a response to the necessity to integrate external systems, software solutions have been developed that promise the holistic management of business processes within one specific system in an efficient manner. However, Enterprise Resource Planning (ERP) systems, originally introduced as “integrated suits”, often fail to deliver the necessary integration as they were mainly focused on integrating internal business functions. Therefore, this thesis aims to explore if Enterprise Application Integration (EAI) can solve the integration dilemma. EAI offers concepts and technologies that promise to integrate software that otherwise would be incompatible. This thesis focusses on the development of an integration framework, based on EAI principles, that can be used to integrate heterogeneous system landscapes into an ERP-system. The result is a five-layer integration framework that has been developed, based on existing theoretical research from within the Enterprise Application Integration field. During an internship at the German automotive company Daimler AG, the applicability of this framework has been tested by following the methodology of Design Science Research. This method is suited to solve organizational challenges that demand the creation and evaluation of IT solutions. In order to achieve the solution, a mixed methods approach was applied, collecting data from both primary- and secondary-sources by executing a literature review, observations as well as interviews. Conclusively, the author found that the developed integration infrastructure can serve as a starting point for ERP-system integration of a heterogeneous system landscape. In a later stage of the ERP-implementation an individual customization, executed by an expert, is advised.

Place, publisher, year, edition, pages
2016. , 91 p.
Keyword [en]
EAI integration, ERP integration, ERP EAI integration, ERP integration
National Category
Other Engineering and Technologies not elsewhere specified
URN: urn:nbn:se:hj:diva-31787ISRN: JU-IHH-IKA-2-20160036OAI: diva2:971650
External cooperation
Daimler AG, 70546 Stuttgart, Germany
Subject / course
HLK, Psychology
2016-05-27, Jönköping, 14:25 (English)
Available from: 2016-09-22 Created: 2016-09-18 Last updated: 2016-09-22Bibliographically approved

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Luplow, Michael
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