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Critical operations capabilities for competitive manufacturing: A systematic review
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-3789-5608
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-8305-4412
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-1627-8459
2017 (English)In: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 117, no 5, p. 801-837Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this paper is to investigate systematically the topic of operations capabilities within the operations strategy area. The output is a framework that will benefit researchers and firms to gain a more complete understanding of critical operations capabilities.

Design/methodology/approach

The research methodology is a systematic literature review. The aim of this study is to provide a snapshot of the diversity of studies being conducted in the field of operations capabilities, within the operations strategy area. In total, 157 papers were taken into consideration. Various operations capabilities were identified and synthesized in a conceptual framework.

Findings

The output of this paper is a conceptual framework of critical operations capabilities. Different operations capabilities and dimensions were identified in the literature. In total, seven dimensions were identified and included in the framework: cost, quality, delivery, flexibility, service, innovation, and environment.

Research limitations/implications

This research was conducted through a systematic literature review. The framework presented in this paper provides a summary of critical operations capabilities, and in addition theoretical support for managers and firms wishing to formulate an operations strategy.

Practical implications

In general, this research sets the basis for managers and practitioners concerning the formulation of successful operations strategies. In the long term, a deeper understanding and shared knowledge about competitive priorities and operations capabilities can positively influence the success of firms.

Originality/value

This paper extends the theory by providing researchers and managers with updated knowledge on operations capabilities.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2017. Vol. 117, no 5, p. 801-837
Keyword [en]
Strategy, Operations, Review, Capability, Priority
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-31605DOI: 10.1108/IMDS-02-2016-0066ISI: 000404805200002Scopus ID: 2-s2.0-85019591820OAI: oai:DiVA.org:hj-31605DiVA, id: diva2:956981
Available from: 2016-08-31 Created: 2016-08-31 Last updated: 2018-01-18Bibliographically approved
In thesis
1. Critical operations capabilities in a high cost environment
Open this publication in new window or tab >>Critical operations capabilities in a high cost environment
2018 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Many manufacturing firms, driven by the goal of beating the competition, have relocated their manufacturing operations from a high to a low cost environment, creating issues for the western social welfare. In order to maintain manufacturing in high cost environments, firms located in such environments must improve their competitiveness.

Research has shown that firms need to be able to identify, develop and improve the operations capabilities that have the highest impact on the competitiveness. However, there is presently no coherent and contemporary framework of operations capabilities in the literature. There is also a lack of knowledge about operations capabilities in a high-cost environment. Therefore, the purpose of this research is to investigate critical operations capabilities in a high-cost environment.

This purpose has been addressed through two studies. The first investigated critical operations capabilities in a general environment, and was conducted through a systematic literature review (Paper I). The second study investigated critical operations capabilities in a high cost environment and was conducted through a focus group (Paper II) and a multiple case study (Paper III).

The result of this research is a framework of operations capabilities in a high cost environment. The framework includes seven dimensions and 23 operations capabilities. Specifically, the dimensions are: cost, quality, delivery, flexibility, service, innovation and environment. The findings revealed that quality is considered as the most critical dimension in a high cost environment, while environment is considered as the least critical in a high cost environment. The findings also revealed two additional operations capabilities in the empirical data, which are 'flow efficiency' and 'employee flexibility'.

This research contributes to the current body of knowledge by introducing a novel perspective and original thinking about operations capabilities in a high cost environment. The framework of operations capabilities could support both practitioners and researchers in the identification and development of critical operations capabilities for winning strategies in a high cost environment.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, School of Engineering, 2018. p. 47
Series
JTH Dissertation Series ; 034
Keyword
capabilities, priorities, high cost environment, operations strategy
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-38599 (URN)978-91-87289-35-4 (ISBN)
Supervisors
Available from: 2018-01-18 Created: 2018-01-18 Last updated: 2018-01-18Bibliographically approved

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Sansone, CinziaHilletofth, PerEriksson, David

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