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Framework of operations capabilities: A literature review with new insights
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-3789-5608
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-1627-8459
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0002-8305-4412
2016 (English)In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, 2016Conference paper, (Refereed)
Abstract [en]

This paper investigates critical operations capabilities discussed in the literature. The field is constantly evolving and in need of overview. The research is based on a systematic literature review, including a final sample of 157 peer-reviewed papers. Previously, cost, flexibility, quality, delivery, and service were considered the main dimensions of critical operations capabilities. This paper also identified innovation and environment, as well as their essential capabilities. In total, 21 operations capabilities were detected. Implications include the importance of understanding the dynamics between operations capabilities and their context, and to constantly be vigilant for new trends.

Place, publisher, year, edition, pages
2016.
Keyword [en]
Operations strategy, operations capability, priority, review
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-31599ISBN: 978-82-303-3277-1 (print)OAI: oai:DiVA.org:hj-31599DiVA: diva2:956891
Conference
The 23rd EurOMA conference, 17th-22nd of June 2016, Trondheim, Norway
Available from: 2016-08-31 Created: 2016-08-31 Last updated: 2017-06-12Bibliographically approved

Open Access in DiVA

fulltext(2132 kB)5 downloads
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Sansone, CinziaEriksson, DavidHilletofth, Per
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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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