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Strategic Consensus In SMEs: Behavioral Operations Perspective On Manufacturing Strategy
Chalmers University of Technology.
Chalmers University of Technology.
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0003-3236-5648
2013 (English)In: Proceedings of the 22nd International Conference on Production Research, 2013Conference paper (Refereed)
Abstract [en]

Previous manufacturing strategy (MS) studies have to a limited extent incorporated the people dimension emphasized in the behavioral operations field. This paper aims to empirically examine the relationship between managers’ and operators’ perceptions of MS from a behavioral operations perspective. Interviews with both managers and operators at three Swedish metalworking small and medium enterprises (SMEs) were conducted. The results show a higher level of strategic consensus, compared to earlier research. Strategic consensus is primarily seen within the intra-organizational dimensions. Lack of consensus seems to be caused primarily by poor communication about strategic objectives and long-term plans. By emphasizing the people dimension of MS, this paper contributes to increased knowledge about strategic consensus at SMEs and the importance of strategic commitment and strategic consensus for a successful MS process.

Place, publisher, year, edition, pages
2013.
Keyword [en]
Strategic consensus, Behavioral operations, Manufacturing strategy, SME
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-31398OAI: oai:DiVA.org:hj-31398DiVA: diva2:954007
Conference
The 22nd International Conference on Production Research, July 28-Aug 1, Iguassu Falls, Brasil
Available from: 2016-08-19 Created: 2016-08-19 Last updated: 2016-08-19Bibliographically approved

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