Strategic Consensus In SMEs: Behavioral Operations Perspective On Manufacturing Strategy
2013 (English)In: Proceedings of the 22nd International Conference on Production Research, 2013Conference paper (Refereed)
Previous manufacturing strategy (MS) studies have to a limited extent incorporated the people dimension emphasized in the behavioral operations field. This paper aims to empirically examine the relationship between managers’ and operators’ perceptions of MS from a behavioral operations perspective. Interviews with both managers and operators at three Swedish metalworking small and medium enterprises (SMEs) were conducted. The results show a higher level of strategic consensus, compared to earlier research. Strategic consensus is primarily seen within the intra-organizational dimensions. Lack of consensus seems to be caused primarily by poor communication about strategic objectives and long-term plans. By emphasizing the people dimension of MS, this paper contributes to increased knowledge about strategic consensus at SMEs and the importance of strategic commitment and strategic consensus for a successful MS process.
Place, publisher, year, edition, pages
Strategic consensus, Behavioral operations, Manufacturing strategy, SME
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:hj:diva-31398OAI: oai:DiVA.org:hj-31398DiVA: diva2:954007
The 22nd International Conference on Production Research, July 28-Aug 1, Iguassu Falls, Brasil