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Selecting the Right Notation for Business Process Modeling: Experiences from an Industrial Case
Stadtwerke Rostock AG.
Jönköping University, School of Engineering, JTH. Research area Information Engineering.
2015 (English)In: Perspectives in Business Informatics Research - 14th International Conference, BIR 2015, Tartu, Estonia, August 26-28, 2015., Springer, 2015, Vol. 229, p. 129-144Conference paper, Published paper (Refereed)
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Abstract [en]

During the last 20 years, much research work has been spent on determining which notation is the “best” one for business process modelling in industrial practice. However, most of this work has been performed outside the actual application context, i.e. often in labs, academic environments or experimental settings. We aim at contributing to the field by presenting and discussing a case of selecting the notation for a complete organization. More concrete, the paper covers the process of making a decision which notation is the most appropriate one for a medium-sized organization from utility industries. The steps taken in this decision making process include the analysis of requirements originating from regulation in the domain, a survey among the future users of the notation, and the analysis and evaluation of organizational requirements. The main contributions of this paper are (1) a real-world example illustrating issues and challenges when deciding on the “right” process modeling notation including influences from the application domain, (2) a survey comparing the understandability of notations from the end user perspective and (3) lessons learned from the decision making process and the survey.

Place, publisher, year, edition, pages
Springer, 2015. Vol. 229, p. 129-144
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 229
National Category
Other Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
URN: urn:nbn:se:hj:diva-28602DOI: 10.1007/978-3-319-21915-8_ 9Libris ID: 18458692ISBN: 978-3-319-21914-1 (print)OAI: oai:DiVA.org:hj-28602DiVA: diva2:881866
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BIR 2015 Workshops
Available from: 2015-12-11 Created: 2015-12-11 Last updated: 2016-01-19

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Sandkuhl, Kurt

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf