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Decision model for quality management at LKAB: A case study
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
Jönköping University, School of Engineering, JTH, Mechanical Engineering.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis was conducted at the mining company LKAB in Malmberget located in the northern part of Sweden. LKAB Malmberget expected an increased input variance of raw material which required a more effective decision-making in order to handle increased production volumes. A case study was conducted to assist LKAB in time critical decision. New decision criteria needed to be found and defined to make sure that the correct decision criteria were fulfilled when decision were taken regarding the production processes. These criteria needed to be connected to the specific organization to be suitable for time critical decision-making.

Two decisions models were created based on scientific articles and interviews with the employees at LKAB. This resulted in a local decision model for time critical decision-making within defined sections of the complete production process. A global decision model was also created to be suitable for time critical decision-making at a global level where several stakeholders needed to be involved in the decision-making process. The results of this thesis can be used as a first step for preparing an organization for a more effective decision-making process regarding product quality.

Place, publisher, year, edition, pages
2014. , 64 p.
Keyword [en]
Decision model, Quality management, Time critical decisions, unknown quality, Uncertainty, Local and Global decision
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:hj:diva-27536ISRN: JU-JTH-PRS-2-20150003OAI: oai:DiVA.org:hj-27536DiVA: diva2:839353
Subject / course
JTH, Production Systems
Presentation
2015-06-04, Gjuterisalen E1405, Gjuterigatan 5, Jönköping, 14:00 (English)
Supervisors
Examiners
Available from: 2015-07-02 Created: 2015-07-02 Last updated: 2015-07-02Bibliographically approved

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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