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Negotiating with the boss: An inter- and crosscultural perspective on problematic talk
Stockholm University.
Jönköping University, School of Education and Communication, HLK, Learning Practices inside and outside School (LPS), Communication, Culture & Diversity @ JU (CCD@JU).
2016 (English)In: Pragmatics and Society, ISSN 1878-9714, E-ISSN 1878-9722, Vol. 7, no 4, 540-569 p.Article in journal (Refereed) Published
Abstract [en]

Elicited conversations with participants engaged in a problematic negotiation with their boss were analyzed in groups of native speakers of British English, Chilean Spanish and Swedish, and in groups of Swedish speakers of L2 English and L2 Spanish (longtime residents in their host community and highly proficient in their L2). Two planes of comparison were involved: cross-culturally, addressing differences between the native groups, and, inter-culturally, addressing interaction between natives and non-natives. Results show considerable distance between the three L1 groups, especially regarding how power distance and social distance are managed both by the ‘employees’ and the ‘bosses’. As regards L2 speaker behavior, alignment with target community patterns largely prevails and few instances of L1 transfer occur. Communicative clashes are found to take place more often in the Swedish-Spanish encounters than in the Swedish-English ones, arguably due to the wider cultural distance between the Chilean and Swedish socio-cultures.

Place, publisher, year, edition, pages
John Benjamins Publishing Company, 2016. Vol. 7, no 4, 540-569 p.
Keyword [en]
conversational repair; socio-pragmatic alignment; argumentation strategies; dialogue analysis; intercultural communication; rapport management; highly proficient L2 use; cross-cultural pragmatics
National Category
General Language Studies and Linguistics
Identifiers
URN: urn:nbn:se:hj:diva-25152DOI: 10.1075/ps.7.4.02fanISI: 000391330500003Scopus ID: 2-s2.0-85002915396OAI: oai:DiVA.org:hj-25152DiVA: diva2:763349
Available from: 2014-11-14 Created: 2014-11-14 Last updated: 2017-10-05Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf