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Collaborative practice - an action research approach to efficient ITSM
University of Borås.
University of Borås.
University of Borås. (Viktoria Institute)
Jönköping University, School of Engineering, JTH. Research area Information Engineering. (Information Engineering)ORCID iD: 0000-0002-5881-0669
2011 (English)In: 1 st International & Inter-disciplinary Workshop on Practice Research, 2011Conference paper, Published paper (Refereed)
Abstract [en]

This paper addresses collaborative research as an action research approach. Many times action research is described as embracing one research organisation and one business organisation. We are challenging this view by introducing the concept of collaborative practice. A collaborative practice can be seen as a cluster of local practices and researchers working together. In this way, a collaborative practice should enable joint learning between, and joint development efforts for, several business practices as well as contributing to general practice and the scientific body of knowledge. Based on a case study within efficient IT Service Management (ITSM), the concept of collaborative practice and its relation to other adjacent concepts (such as local practice, general practice and scientific body of knowledge) have been characterized. Our results should be viewed as preliminary since they are gathered from an ongoing project.

Place, publisher, year, edition, pages
2011.
Keywords [en]
practice research, action research, qualitative studies
National Category
Electrical Engineering, Electronic Engineering, Information Engineering Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-25091OAI: oai:DiVA.org:hj-25091DiVA, id: diva2:759859
Conference
International & Inter-disciplinary Workshop on Practice Research
Available from: 2014-10-31 Created: 2014-10-31 Last updated: 2018-09-03

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Lind, MikaelSeigerroth, Ulf

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