Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Understanding the adoption of third-party online payment: An empirical study of user acceptance of Alipay in China
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

With the development of online shopping, the number of third-party online payment systems increases. Alipay is a commonly used third-party online payment system among Chinese consumers. The purpose of this study was to explore the factors that affect the users’ acceptance of Alipay among Chinese B2C customers. This study adopts a deductive, theory testing approach. Based on the model of Unified Theory of Acceptance and Use of Technology (UTAUT), a research model and hypotheses were proposed. A survey study was performed with a quota sample of 300 Chinese online shopping consumers. Based on the responses, the hypotheses were tested through statistical analysis. Through testing the hypotheses, it was concluded that: “Social Influence”, “Effort expectancy” were the factors that most prominently could affect B2C user’s acceptance of Alipay. Hence, third-party online systems suppliers should focus on social marketing and increasing the ease of use of the systems to increase user acceptance. Other similar third-party online payment company could take those identified factors as reference in further user acceptance study, and the proposed research model in this study could also help in improving understanding of user acceptance in similar third-part online payment system.

Place, publisher, year, edition, pages
2014. , p. 68
Keywords [en]
user acceptance ; UTAUT model; Third-party online payment; Alipay; China
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hj:diva-24231OAI: oai:DiVA.org:hj-24231DiVA, id: diva2:733072
Subject / course
IHH, Informatics
Supervisors
Examiners
Available from: 2014-09-15 Created: 2014-07-07 Last updated: 2014-09-15Bibliographically approved

Open Access in DiVA

fulltext(1403 kB)7259 downloads
File information
File name FULLTEXT01.pdfFile size 1403 kBChecksum SHA-512
24f0eb0f80c847c1ca4f9dd7f8d3b00e3f1bdc04bf30593810a3d833a244a185484b2f39ccacf7a173af6f993126a85df9176c3c661addece2354be9ad7d9158
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Informatics
Information Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 7491 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 21860 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf