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The impact of controllable and uncontrollable communications on consumer loyalty: evidence from Australia
Anisimova, Tatiana
University of Canberra (Australia).
2011 (English)
Conference paper, Oral presentation only (Refereed)
Place, publisher, year, edition, pages
2011.
National Category
Social Sciences
Identifiers
URN:
urn:nbn:se:hj:diva-23540
OAI: oai:DiVA.org:hj-23540
DiVA, id:
diva2:699410
Conference
European International Business Academy, 37th Annual Conference - 'Taking International Business to the Next Level - Emerging Issues, Strategies and Economies', Bucharest, 8-10, December 2011
Available from:
2014-02-27
Created:
2014-02-27
Last updated:
2014-02-27
Bibliographically approved
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modern-language-association-8th-edition
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v. 2.35.7
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