The impact of controllable and uncontrollable communications on consumer loyalty: evidence from Australia

2011 (English)Conference paper, Presentation (Refereed)

Place, publisher, year, edition, pages

2011.

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Social Sciences

Identifiers

URN: urn:nbn:se:hj:diva-23540OAI: oai:DiVA.org:hj-23540DiVA: diva2:699410

Conference

European International Business Academy, 37th Annual Conference - 'Taking International Business to the Next Level - Emerging Issues, Strategies and Economies', Bucharest, 8-10, December 2011

Available from: 2014-02-27 Created: 2014-02-27 Last updated: 2014-02-27Bibliographically approved

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Anisimova, Tatiana

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