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User perceptions of ICT impacts in Swedish construction companies: ‘it’s fine, just as it is’
Umeå universitet, Företagsekonomi.
Högskolan i Skövde.ORCID iD: 0000-0001-7016-9360
2012 (English)In: Construction Management and Economics, ISSN 0144-6193, E-ISSN 1466-433X, Vol. 30, no 5, 339-357 p.Article in journal (Refereed) Published
Abstract [en]

The use of information and communication technologies (ICT) in construction companies has been growing steadily during the last decade. However, few studies inquire into either perceptions of the impact of actual ICT use or perceptions among different occupational groups in construction companies. The aim of the paper is to explore users’ general perceptions of ICT impacts in the post-adoption stage and analyse thei mplications for construction management practice. A mixed methods approach was used. Quantitative data were collected using a web-based survey both in a major construction company and among medium-sized companies in Sweden. Data from 294 returned completed questionnaires were analysed with t-tests and multiple regression analysis. In addition, participant observations and semi-structured interviews were conducted within the major construction company in order to strengthen the analysis. It can be concluded that respondents are generally fairly satisfied with the ICT. Differences in perceptions among occupational groups can be explained by the nature of work tasks and the original intentions for using ICT as a means of control and calculation. Even if respondents perceive that a further development of ICT could improve competitiveness, they do not want to increase their use of it in their workplaces. They basically think that ‘it is fine, just as it is’. This indicates that a challenge in construction management is to investigate how prevailing and new ICT applications can be used to develop the industry.

Place, publisher, year, edition, pages
2012. Vol. 30, no 5, 339-357 p.
Keyword [en]
Information systems, occupational groups, post-adoption, surveys, user satisfaction.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-23389DOI: 10.1080/01446193.2012.672757Local ID: miljBebyggdOAI: oai:DiVA.org:hj-23389DiVA: diva2:693130
Available from: 2012-05-10 Created: 2014-02-03 Last updated: 2017-05-08Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf