Purpose: The purpose of this research is to formulate marketing information and communication (ICT) strategies for Taiwan tourism industry.

Design/methodology/approach: This research uses a literature review to identify problems and solutions of Taiwan’s tourism industry. One of the identified problems is used as an example to formulate marketing ICT strategies.

Findings: This research has identified twenty-five main problems and forty-eight solutions of Taiwan’s tourism industry and formulated marketing ICT strategies for one of the identified problems.

Research limitations/implications: The subsequent research can apply other research method to improve the reliability and validity.

Practical implications: The application of marketing ICT strategies can be used in other country’s tourism industry and be adapted to other industries as well.

Originality/value: This research clarifies the problems of Taiwan’s tourism industry and applies marketing ICT strategies in Taiwan tourism industry.