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Swift transport versus information gathering: telemedicine and new tensions in the ambulance service
Jönköping University, School of Education and Communication, HLK, School Based Research, Social Studies and Didactics.
Tema Teknik och social förändring, Linköpings universitet.
2013 (English)In: Journal of contemporary ethnography, ISSN 0891-2416, E-ISSN 1552-5414, Vol. 42, no 6, 722-744 p.Article in journal (Refereed) Published
Abstract [en]

Swift transport used to be the predominant way ambulance services provided care. During the past few decades, advanced information and communication technologies have increased the amount of patient information that ambulance crews can transmit to hospitals. The ambulance service has thus, in principle, been transformed from a swift transport unit into a complex information-gathering unit. The new telemedicine technologies available to crews are linked to demands concerning organizational changes and alterations in work procedures that challenge traditional ways of providing “good” ambulance care. In this article, we draw on both ethnographic observations and concepts from the field of science and technology studies to demonstrate how established work practices and complex local situations format the ambulance crews’ use of information-gathering technologies. We highlight how ambulance crews employ strategies of localization, including taming and deliberate nonuse of telemedicine technologies, to align these technologies with their established stance about how everyday ambulance care is best implemented.

Place, publisher, year, edition, pages
2013. Vol. 42, no 6, 722-744 p.
Keyword [en]
ambulance care, telemedicine technology, ethnography, Sweden, science and technology studies (STS)
National Category
Social Sciences Social Sciences Interdisciplinary Sociology
Identifiers
URN: urn:nbn:se:hj:diva-22437DOI: 10.1177/0891241613488941ISI: 000326044500004OAI: oai:DiVA.org:hj-22437DiVA: diva2:657483
Available from: 2013-10-19 Created: 2013-10-19 Last updated: 2016-09-21Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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