Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Improving Business Process Modeling Quality: Identifying Business Process Modeling improvement factors for ERP implemen-tation through Guidelines of Modeling
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
2013 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Introduction: with the expanded application of ERP system, business process model-ing, as an essential part of the ERP system implementation, has already attracted in-creasingly attention from the organizations. However, even though with the great signif-icance, there is no specific guideline to indicate the key factors of a business process modeling within the ERP system implementation context, especially from the supplier, customer and consultancy point of view. Accordingly, the authors are interested in the following two research questions:1. What are the factors that ERP customer. Supplier and consultancy focused on when they do business process modeling for an ERP implementation?2. How these factors are ranked and viewed by ERP customers, suppliers and con-sultants?Purpose: This study is an exploratory study aiming at identifying improvement factors for business process modeling within the context of ERP system implementation. addi-tionally, the authors seek to identify the diverse attitudes from the parties involved in the process of ERP implantation, that are supplier, customer and consultancy, towards the significance level of the improvement factors.Method: This research has adopted an inductive approach due to the nature of its re-search questions. Besides, data has been collected through six interviews in in total. And each supplier, consultancy, customer party has been conducted two interviews respec-tively. The six interview companies are with different cultural background. Additionally, secondary data from books, magazines are obtained through documentation as well.Conclusion: The thesis main results show that there are five improvement factors con-cerning the business process modeling within ERP system implementation, involving correctness, clarity, resource efficiency, cultural specification and relevance. Based upon the suppliers, consultancies and customers points of view, correctness, clarity and cul-tural specification can be categorized into basic factors and resource efficiency, rele-vance are grouped as optional factors. Furthermore, from the customers perspective, correctness and clarity ranks at the top two places among those five factors, while con-sultants focus on correctness and resource efficiency first. Besides, suppliers regard cor-rectness as the most fundamental improvement factors for business process modeling.

Place, publisher, year, edition, pages
2013. , p. 45
Keywords [en]
Business process modeling, ERP implementation, modeling quality improvement
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hj:diva-20659OAI: oai:DiVA.org:hj-20659DiVA, id: diva2:606871
Subject / course
IHH, Informatics
Presentation
(English)
Uppsok
Technology
Supervisors
Examiners
Available from: 2013-02-21 Created: 2013-02-20 Last updated: 2013-02-21Bibliographically approved

Open Access in DiVA

Final thesis(577 kB)441 downloads
File information
File name FULLTEXT01.pdfFile size 577 kBChecksum SHA-512
e5d24a5280fc206cf9249b84a33f9858cffd053c7127d5fcae8e801517633ce0da08607403f4eff960f390cad589d40c4c5c74b070c4aabc7ec3142737cb4091
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Informatics
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 451 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 551 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf