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Sociomaterial actors in the assimilation gap: a case study of web service, management and IT-assimilation
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
Linköpings universitet.
2012 (English)In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Information Systems and E-Business Management, ISSN 1617-9846, Vol. 11, no 4, 481-506 p.Article in journal (Refereed) Published
Abstract [en]

This paper investigates the conditions for the assimilation of information systems (IS) and information technology (IT) in organizations and the influence of various actors in the organization and eBusiness context. To do so it draws on the literature on assimilation gap, sociomateriality and infrastructure together with a study of implementation and use of information and communication technology in and among organizations in a Swedish region. There were substantial investments in web infrastructure made on a regional level and the focus of this study is how the investments were transformed and assimilated in practices, relations and communication. Based on the empirical data from the case study, the paper extends the assimilation process into interplay among actors in organizations contexts. It describes organizations’ strategies for coping with their needs for information and the actors in these processes. Two categories of actors are identified, sensemaking and sensegiving actors, as most important in assimilation of IS/IT in organizations. A sociomaterial perspective gives guidance and a better understanding of the assimilation process in terms of knowledge and interpretative frames, and how assimilation involves identity construction and negotiations among sensemaking and sensegiving actors. The contribution of this paper is a better understanding of the context of assimilation and adaptation of IT in organizations’ business processes, and steps to be taken to improve readiness.

Place, publisher, year, edition, pages
Berlin: Springer, 2012. Vol. 11, no 4, 481-506 p.
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-20099DOI: 10.1007/s10257-012-0205-9OAI: oai:DiVA.org:hj-20099DiVA: diva2:576725
Available from: 2012-12-13 Created: 2012-12-13 Last updated: 2013-12-05Bibliographically approved

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Publisher's full texthttp://www.springerlink.com/openurl.asp?genre=article&id=doi:10.1007/s10257-012-0205-9

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf