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Exploring the governance of IT in SMEs in Småland
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
2012 (English)Independent thesis Advanced level (degree of Master (One Year)), 40 credits / 60 HE creditsStudent thesis
Abstract [en]

With many research available on IT governance, this research differs from most of them due to its delimitation. The focus of this research lies in the two domains of value creation and performance measurement. Furthermore, the area of research has been small and medium Enterprises located in the area of Småland, Sweden.

Brisebois, Boyd & Shadid (2001) gave us the following definition of IT governance: “How those persons entrusted with governance of an entity will consider IT in their supervision, monitoring, control, and direction of the entity. How IT is applied will have an immense impact on whether the entity will attain its vision, mission, or strategic goal.”

An objective of IT governance is to align the IT resources of an enterprise in a way that it fast-tracks the business priorities of the enterprise and assures that the investments in IT generates business value and that the IT is performing to its expectations.

The research questions and the outcome of this research paper sheds light on the challenges of both value creation and performance measurement within the SMEs, but it also showcases what the driving forces of IT value creation are and which benefits arise from measuring the IT performance within the SMEs.

Through semi-structured interviews with four SMEs, based in the region of Småland, numerous amounts of challenges and driving forces for IT value creation and challenges and benefits to measuring IT performance have been extracted.

Based on the extracted information from the interviews, an analysis and a conclusion have been formed by the authors. In the end, the authors provide their thoughts for suggestions for further work and how all of this contributes to the field of Informatics.

Place, publisher, year, edition, pages
2012. , 50 p.
Keyword [en]
IT governance, Value delivery, Performance measurement, SME, COBIT, Value life cycle, Information system
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-18654OAI: oai:DiVA.org:hj-18654DiVA: diva2:536959
Subject / course
IHH, Informatics
Presentation
2012-06-13, 14:06 (English)
Uppsok
Technology
Supervisors
Examiners
Available from: 2012-07-06 Created: 2012-06-25 Last updated: 2012-07-06Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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More styles
Language
  • de-DE
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  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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