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Socialsekreterares arbetsmiljö: En kvalitativ studie
Jönköping University, School of Health Science, HHJ, Dep. of Behavioural Science and Social Work.
Jönköping University, School of Health Science, HHJ, Dep. of Behavioural Science and Social Work.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The Work Environment of Child Welfare Workers : A Qualitative Study (English)
Abstract [sv]

Det övergripande syftet med studien är att undersöka och analysera socialsekreterares erfarenheter av att arbeta inom sektionen för myndighetsutövning inom barn- och ungdomsverksamheten för att få en inblick i hur de själva upplever och påverkas av eventuella hinder respektive möjligheter i arbetsmiljön. Studien bygger på kvalitativ metod och består av enskilda forskningsintervjuer. Samtliga socialsekreterare i studien beskriver sin arbetssituation som väldigt tuff med ett högt ärendeinflöde som är svårt att påverka. Många menar att det är svårt att hinna med arbetsuppgifterna inom de tidsramar som finns reglerade i socialtjänstlagen. Av resultaten i studien framgår det att socialsekreterarnas arbetsmiljö präglas av olika kulturer som inverkar på varandra, begränsar socialsekreterarnas handlingsutrymme och genererar stress. Detta har en negativ inverkan på socialsekreterarnas arbetsmiljö och leder i förlängningen till hög personalomsättning.

Abstract [en]

The overall aim of this study is to investigate and analyze the child welfare workers’ experiences of working within the public welfare agencies and to gain an insight into how they experience and how they are affected by obstacles and opportunities in their work environment. The study is based on a qualitative methodological approach and consists of individual research interviews. All child welfare workers in the study describe their work situation as very tough with a high inflow of cases which is difficult for the workers to influence. Many child welfare workers consider it to be difficult to find the time to finish their work within the timescales that are regulated in the Social Services Act. The results of the study reveal that the child welfare workers’ work environment is characterized by different cultures that influence each other, limiting the child welfare workers’ discretion and generate stress. This has a negative impact on the child welfare workers’ work environment and ultimately results in high turnover.

Place, publisher, year, edition, pages
2012.
Keyword [en]
Employee turnover, organizational culture, discretion, child welfare work
Keyword [sv]
Personalomsättning, organisationskultur, handlingsutrymme, barn- och ungdomshandläggning
National Category
Work Sciences
Identifiers
URN: urn:nbn:se:hj:diva-18488OAI: oai:DiVA.org:hj-18488DiVA: diva2:534154
Subject / course
HHJ, Social Work
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-07-03 Created: 2012-06-15 Last updated: 2012-07-03Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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