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Developing HTO system’s thinking for organizational and technological change.
Jönköping University, School of Engineering, JTH. Research area Industrial Production.
2011 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

A top-down change process for rationalization of post distribution did not achieve the calculated productivity gains. Ergonomist researchers at Linköping University were consulted and in order to train management and postmen to develop a HTO-thinking, a number of learning laboratories were arranged by the research team. Using a model of Porras & Robertson (1992), 25 postal participants judged how each of the suggested improvement measures separately, explicitly or implicitly affected the work setting according to the model and thereby the outcome of the production system including the wellbeing of 15 000 postmen in a highly complex and intertwined way.

Place, publisher, year, edition, pages
2011.
Keyword [en]
Change, intervention, HTO interaction
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-17296OAI: oai:DiVA.org:hj-17296DiVA: diva2:480650
Conference
10th International Symposium on Human Factors in Organisational Design and Management, April 4-6, 2011, Grahamstown, South Africa.
Projects
Forskarstött förändringsarbete inom Posten Sverige AB
Available from: 2012-01-19 Created: 2012-01-19 Last updated: 2013-08-05Bibliographically approved

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