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A lean perspective on servitization of manufacturing
Jönköping University, School of Engineering, JTH. Research area Industrial Production.
Jönköping University, School of Engineering, JTH. Research area Industrial Production.
2011 (English)In: Proceedings of the POMS 22nd Annual Conference, Reno, April 29 - May 2, 2011., 2011Conference paper, Published paper (Other academic)
Abstract [en]

Servitization of manufacturing is a fairly recent approach addressed in literature. The term is recognized as the process of creating value by integrating products with services. Servitization is supposed to contribute to a sustainable society through its potential to support dematerialization, i.e. reduction of materials used in production and consumption. Key aspects of lean are resource efficiency and customer-orientation. Though lean production has gained a high degree of attention, few studies have addressed the potential relationships between lean and servitization. Servitization is however not only relevant from a sustainability perspective, but can be regarded as “the next step” to create user value. This paper aims at providing a better understanding of the relationships between lean and servitization through an analysis of literature where the lean and servitization approaches are compared and contrasted. The underlying assumption is that a lean approach might support a manufacturing organization’s transition towards a servitization organization.

Place, publisher, year, edition, pages
2011.
Keyword [en]
Servitization, Product-service systems, Lean, Sustainability
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hj:diva-17023OAI: oai:DiVA.org:hj-17023DiVA: diva2:474452
Conference
POMS 22nd Annual Conference
Available from: 2012-01-09 Created: 2012-01-09 Last updated: 2016-08-22Bibliographically approved

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http://www.pomlearning.org/Reno/FullPapers/020-0134%20A%20Lean%20Perspective%20on%20Servitization.pdf

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