Computer-based business simulation games are rather commonly used tools for learning in business courses in Sweden. However, not always expectations of teachers are achieved with respect to the simulation game as a learning tool. There are number of aspects that students are not satisfied with when it comes down to the use of simulation game and as a result, a gap between these parties evolves. Thus, we have tried to identify the benefits and drawbacks seen by teachers and students and derived critical success factors for achieving higher learning outcome from the use of simulation games.

In order to do that, we have carried out 6 interviews with teachers across Sweden who have been using simulation games in their courses. Furthermore, student opinions were gathered through questionnaire and class observation.

It was concluded that teachers see the simulation game as a very good tool for learning. Still, students are not fully satisfied, since they are expecting more feedback and support from teachers when they are using the game. Further-more, although the game is supposed to give a good reflection of reality, not always it was seen so by students. Thus, it is important to communicate and introduce the game properly in the course as well as have an assignment that en-courage learning and helps students to apply their theoretical knowledge in practice that would be closely linked to reality.