ju.se
Please wait ...
Simple search
Advanced search -
Research publications
Advanced search -
Student theses
Statistics
English
Svenska
Norsk
Jump to content
Change search
Search
Search
Only documents with full text in DiVA
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15742
Direct link
http://hj.diva-portal.org/smash/record.jsf?pid=diva2:432963
Cite
Citation style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
Leadership in internal service quality: A case study of Elite Hotel Jönköping
Gustafsson, Nicklas
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Puumala, Darja
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Jawad, Mona
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2011 (English)
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesis
Place, publisher, year, edition, pages
2011.
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:hj:diva-15742
OAI: oai:DiVA.org:hj-15742
DiVA, id:
diva2:432963
Subject / course
IHH, Business Administration
Uppsok
Social and Behavioural Science, Law
Supervisors
Levinsohn, Duncan
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Examiners
Ericsson, Mona, Professor
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Available from:
2011-08-09
Created:
2011-08-08
Last updated:
2011-08-09
Bibliographically approved
Open Access in DiVA
Leadership in internal service quality
(397 kB)
585 downloads
File information
File name
FULLTEXT01.pdf
File size
397 kB
Checksum
SHA-512
d728bdad16aa7c41dfb994d3cf4fdb71afafacf1c8a678d4f0b574ed68120ba7a83b47af0f6b8f1d1694769497afcc8b48d287d6d56cea6adfa606945e4185cb
Type
fulltext
Mimetype
application/pdf
Search in DiVA
By author/editor
Gustafsson, Nicklas
Puumala, Darja
Jawad, Mona
By organisation
JIBS, Business Administration
On the subject
Business Administration
Search outside of DiVA
Google
Google Scholar
Total: 589 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available
urn-nbn
Altmetric score
urn-nbn
Total: 462 hits
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15742
Direct link
http://hj.diva-portal.org/smash/record.jsf?pid=diva2:432963
Cite
Citation style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
v. 2.45.0
|
WCAG
|
Jönköping University
|
Jönköping University Library
DiVA
Logotyp