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Third-Party Development for Multi-Contextual Services: On the Mechanisms of Control
University of Borås and Viktoria Institute.
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.
2011 (English)In: ECIS 2011 Proceedings, AISnet, 2011, 1-14 p.Conference paper, Published paper (Refereed)
Abstract [en]

The increasing adoption of nomadic devices and the associated use of information in numerous use situations pose new challenges for the ISD practice; handling the development of such multi- contextual services covering a broader vignette of users, devices and use situations than typically associated with ISD. Recently organizations have started tapping into development resources in large networks of third-party developers. Such development is enabled through the use of software platforms where developers through boundary resources, such as APIs, may access and extend functionality in new ways. Yet, studies on how organizations are able to control this type of development remains scarce. By synthesizing theory on control and boundary objects we aim at putting a new perspective and gain a greater understanding of how organizations attempt to control such development efforts. As an illustration, we draw upon a case study of a public transportation company which through deployment of a software platform is provided access to a large body of third-party developers. We use this case to study the measures taken to control development.

Place, publisher, year, edition, pages
AISnet, 2011. 1-14 p.
Keyword [en]
third-party development, control, multi-contextual services, boundary objects, innovation networks, software platforms, APIs.
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hj:diva-15728OAI: oai:DiVA.org:hj-15728DiVA: diva2:432119
Conference
European Conference on Information Systems (ECIS 2011)
Available from: 2012-01-12 Created: 2011-07-31 Last updated: 2012-11-14Bibliographically approved
In thesis
1. Towards a Boundary Resources Theory of Software Platforms
Open this publication in new window or tab >>Towards a Boundary Resources Theory of Software Platforms
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The last few years have witnessed a significant increase in the frequency and magnitude of involving third-party application developers in software platforms. While this involvement offers great opportunities in building and sustaining platform innovation, it also exposes platform owners to significant challenges. Typically, platform owners facilitate the involvement of third-party developers by providing resources, referred to in this thesis as boundary resources, that give access to the platform, shift design capability, and facilitate the use of the platform’s core technologies. At the same time, these resources have the potential to be used to maintain platform control. This involves seemingly conflicting goals that creates a challenge for platform owners in finding the right balance.

The main objective of this thesis is to investigate and understand the role of boundary resources in platform owners’ efforts to stimulate third-party development. To this end, this thesis proposes a theoretical model of boundary resources. This model centres on various drivers behind boundary resources design and use, and how these drivers interact in third-party development. The thesis also presents a comprehensive view of governance and strategizing practices used by platform owners through boundary resources. This thesis comprises a cover and a collection of five published research papers. The thesis applies a qualitative research method and employs multiple case studies. Boundary resources, innovation networks and platform governance perspectives have been synthesized to build a theoretical  basis to analyze the empirical findings.

This thesis complements and extends the literature on software platforms, and the insights derived from the thesis enhance previous research on third-party development. In addition, it provides a focused theoretical account of the interfaces between platform owners and third-party developers that contributes to the body of knowledge developed around using tools for innovation.

Place, publisher, year, edition, pages
Jönköping: Jönköping International Business School, 2012. 207 p.
Series
JIBS Dissertation Series, ISSN 1403-0470 ; 085
Keyword
software platforms, third-party development, boundary resources, innovation networks, resourcing, securing, governance
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:hj:diva-19820 (URN)978-91-86345-38-9 (ISBN)
Public defence
2012-12-06, B1014, Högskoleområdet Gjuterigatan 5, Jönköping, 13:00
Opponent
Supervisors
Available from: 2012-11-14 Created: 2012-11-14 Last updated: 2013-04-19Bibliographically approved

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http://is2.lse.ac.uk/asp/aspecis/20110166.pdf

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Citation style
  • apa
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