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Process Models as Transformation Vehicle for Strategic Alignment
(University of Borås)
Jönköping University, School of Engineering, JTH. Research area Information Engineering. (Information Engineering)ORCID iD: 0000-0002-5881-0669
2010 (English)In: MCIS 2010 Proceedings / [ed] AIS Electronic Library, AIS Electronic Library , 2010Conference paper, Published paper (Other academic)
Abstract [en]

Practitioners within the IS-field tend to engage in different kind of modelling activities for the purpose of analysis, design and evaluation of information systems. Business process models has been used for several purposes such as reconstructing existing practice (AS-IS) and to design the future (TO-BE). So far little research has been conducted on process modelling practices, the role and characteristics of models mean for business transformation. This paper elaborates on the role of process models as transformation vehicle to create alignment between a strategic business plan and business processes. The empirical base in this paper is an action research project where researchers together with a retail chain in sports and recreation (Intersport), as a part of a bigger change program, has designed Intersport´s future practice based on a new strategic business plan. The results in the paper are descriptions about the role, characteristics and usage of different models during process design. The design of the future is a transformational process where models will have different roles during different phases of the project; scoping models, chiseling models, design models and change models. Good design results can be ensured through that the business process models in the end manage to express vital business dimensions such as transformation, coordination and interaction. The conclusions also depict the need for incremental design to create strategic alignment. The main reason for this is that people need to digest the evolving design in order to be able to understand characteristics and consequences of the final design.

Place, publisher, year, edition, pages
AIS Electronic Library , 2010.
Keyword [en]
Business process design, transformation, strategic alignment, incremental design
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:hj:diva-14195ISBN: 978-965-555-474-8 (print)OAI: oai:DiVA.org:hj-14195DiVA: diva2:383203
Conference
5th MCIS 2010, Tel-Aviv-Yafo, Israel – September 12-14, 2010
Available from: 2011-01-04 Created: 2011-01-04 Last updated: 2015-11-09Bibliographically approved

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http://aisel.aisnet.org/mcis2010/56

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
  • html
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  • asciidoc
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