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Schedulers’ work activities and decision making influencing working conditions of other employees
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
2002 (English)In: Proceedings of the 34th Annual Congress of the Nordic Ergonomics Society: Humans in a Complex Environment, 2002, p. 435-440Conference paper, Published paper (Other (popular scientific, debate etc.))
Abstract [en]

The coordination character of production scheduling gives schedulers strong links to other people in the organization such as production management and sales- and marketing personnel. Schedulers and the way scheduling is performed may thus have a direct influence on the working conditions for a large number of employees. The objective of this paper is therefore to investigate the links between how schedulers perform their work and the working conditions of other employees. Activity analysis, including observations and interviews was used to study schedulers’ influence in four woodworking companies. The results showed that the most important factor for other employees was the feasibility of the schedule related to their own tasks. Schedulers were to a large extent expected to know the certain and sometimes temporal difficulties related to each departments’ technology and manning, and to consider those when making the schedule. By doing so the scheduler indirectly influenced the workload and the capacity of the whole system. Furthermore, the employees perceived that they were able to influence the schedule when they were in difficulties. The main conclusion is that the schedulers’ roles as system facilitators dominate their influence on the working conditions in the companies studied.

Place, publisher, year, edition, pages
2002. p. 435-440
Keywords [en]
production scheduling, working conditions, activity analysis, scheduling feasibility
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-6416ISBN: 91-7373-444-6 (print)OAI: oai:DiVA.org:hj-6416DiVA, id: diva2:37236
Note
Best research paper awardAvailable from: 2007-08-03 Created: 2007-08-03

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Karltun, JohanBerglund, Martina

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Citation style
  • apa
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  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
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Output format
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