Organisations can be interpreted as a collection of actors who produce value for clients.
In order for organisations to stay competitive there is a need for organisations to
continuously develop their ability. An organisation’s ability is determined by its ability to
effectively apply existing knowledge to create new knowledge and to take action that
form the basis for achieving competitive advantage from knowledge-based assets. One
mean for developing the organisational ability is to establish a mutually accepted
understanding of the context in which the actors are acting. One important part of the
organisation’s knowledge creation processes is to facilitate the sharing of personal
knowledge. A condition for developing the organisational ability is to expand the amount
of shared knowledge to an appropriate level. One type of knowledge that needs to be
shared among different actors within the organisation is the knowledge about how and in
which order actions are performed (contextual knowledge) in order to satisfy client
needs. In this paper an approach for team-based reconstruction, used for going from
personal to shared contextual knowledge, is presented. The approach bears on the
foundation of theories about knowledge management for understanding the process of
externalisation and theories about language action for understanding organisations.
Experiences from three case studies are presented. Team-based reconstruction can be
used for 1) going from personal knowledge to shared contextual knowledge in an
efficient way, 2) arriving at a foundation for efficient organisational co-ordination, 3)
arriving at a base for development work, as well as 4) organisational learning.
2000.