Humanitarian logistics is a young science and complex discipline compared to business logistics because not only are actors in that arena compelled to work with outmost speed in interrupted environments having undetermined demand, they are also forced to work closely with other unknown players. Even more complex are civil-military relations because as studies show, the differences between these two humanitarian actors run deep to include contrasting missions, humanitarian principles, organizational and cultural differences.

The purpose of this work is to examine civil-military relations during the preparedness and response phases of humanitarian crises. We developed a frame of reference, set forth some operational and theoretical definitions, examined overlapping supply chains, modeled organizational structures and coordination mechanisms, established civil-military cooperation framework, disaster cycle studies and proposed a working model.

Our methodology included primary data collection through an empirical study of two NGOs and the military force through a series of interviews. Data culled was then analyzed in conjunction with the models and literature outlined in the frame of reference.

Based on our analysis, a number of observations were made in the conclusion. To begin with a number of strategies are employed during the preparedness and response phase where speed and agility are crucial. Also, overlapping roles between the military and NGOs have both positive and negative impact. Different organizational structures and funding outlay mean differences abound in how actors coordinate activities and share information. Cooperation, trust, information sharing and coordination are closely linked when finding a strategic fit among actors. In spite of the attempt at seeking a right formula for civil-military relations, it would be erroneous to ‘standardize’ relations as no two cases are ever the same.