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Adopting Proactive Knowledge Use as an Innovation: The Case of a Knowledge Management System in Rheumatology
Jönköping University, Jönköping International Business School, JIBS, Business Informatics.ORCID iD: 0000-0003-2923-9034
Institutionen för informatik och Media, Uppsala universitet.
Karolinska institutet.
2009 (English)In: Proceedings of the International Conference on Information Systems (ICIS) 2009, 2009Conference paper, (Refereed)
Abstract [en]

The aim of the study is to present a tentative framework to explore and investigate the drivers and barriers of adoption of the innovation of proactive knowledge use in connection to a knowledge management system (KMS) in health care. Semi-structured interviews were performed with champion implementers and physicians using the KMS along with a document analysis depicting significant events of the implementation process. The findings from the study suggested that drivers of the innovation were the characteristics of change agents, quality improvement, budget control and knowledge brought to the physician-patient dialogue by the KMS. In particular, there were indications of the KMS facilitating the process of making tacit knowledge explicit in the physician-patient dialogue. Identified barriers towards the innovation were resistance from clinical management, lack of motivation to share knowledge, lack of time and perceived flaws in the interface and compilation of data in the KMS.

Place, publisher, year, edition, pages
2009.
Keyword [en]
Health informatics/health information systems/medical IS, Innovation diffusion, Knowledge-based systems
National Category
Information Science
Identifiers
URN: urn:nbn:se:hj:diva-10456ISBN: 978-0-615-33503-2 (print)OAI: oai:DiVA.org:hj-10456DiVA: diva2:240610
Conference
ICIS 2009 Conference, December 15-18, 2009, Phoenix, Arizona
Available from: 2009-09-29 Created: 2009-09-29 Last updated: 2015-03-25Bibliographically approved

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http://aisel.aisnet.org/icis2009/96

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