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The moderating role of perceived brand globalness on the effects of consumers’ attitude during periods of political controversies: three interconnected studies following marketing analytics’ best practices
Jönköping University, Jönköping International Business School, JIBS, Business Administration.ORCID iD: 0000-0002-6386-7483
University of Seville, C. San Fernando, 4, Seville, 41004, Spain.
University of Seville, C. San Fernando, 4, Seville, 41004, Spain.
2024 (English)In: Journal of Marketing Analytics, ISSN 2050-3318, E-ISSN 2050-3326Article in journal (Refereed) Epub ahead of print
Abstract [en]

The purpose of this research is to test the moderating role of perceived brand globalness (PBG) on consumer unfavourable attitudes and buying intention towards brands associated with a conflicting political belief. Three studies were conducted. Study 1 (N = 228) examines the effect of a brand being associated with a conflicting political belief on attitude and buying intention. Study 2 (N = 212) tests the moderating role of PBG among these relationships. Study 3 (N = 126) tests the moderating role of PBG for a service brand and adds the mediating role of self-congruity. We followed marketing analytics best practices to examine causal effects of manipulated stimuli. We also examined the psychometric characteristics of the data-collection tool and tested direct relationships between variables. Additionally, we used percentile bootstrap confidence intervals, with PROCESS-Macro, to test mediating effects in the theoretical model. The studies include moderating analyses and analysis of variance. The results show that the association of a brand with a conflicting political belief negatively influences perceived self-congruity, which leads to an unfavourable attitude and, in turn, to a lower buying intention. Presenting a brand as global mitigates such unfavourable effects. The moderating effect of PBG is confirmed for a tangible product and for a service brand.

Place, publisher, year, edition, pages
Springer, 2024.
Keywords [en]
Attitude, Perceived brand globalness, Political conflicts, Purchase intention, Self-congruity
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-63731DOI: 10.1057/s41270-024-00291-5ISI: 001169085000001Scopus ID: 2-s2.0-85185472395Local ID: HOA;intsam;940320OAI: oai:DiVA.org:hj-63731DiVA, id: diva2:1842321
Available from: 2024-03-04 Created: 2024-03-04 Last updated: 2024-03-08

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Luna-Cortés, Gonzalo

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