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The reward crowdfunding campaign management process: an engagement perspective
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
School of Business and Law, University of Agder, Kristiansand, Norway.
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO). Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC). Gordon Institute of Business Science, University of Pretoria, Johannesburg, South Africa.ORCID iD: 0000-0002-6633-632X
2023 (English)In: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 30, no 11, p. 1-18Article in journal (Refereed) Published
Abstract [en]

Purpose: Crowdfunding is an increasingly popular channel for project fundraising for entrepreneurial ventures. Such efforts require fundraisers to develop and manage a crowdfunding campaign over a period of time and several stages. Thus, the authors aim to identify the stages fundraisers go through in their crowdfunding campaign process and how their engagement evolves throughout this process. Design/methodology/approach: Following a multiple case study research design analysing six successful campaigns, the current study suggests a taxonomy of stages the fundraisers go through in their crowdfunding campaign management process while identifying the types of engagement displayed and their relative intensity at each of these stages. Findings: The study proposes a five-stage process framework (pre-launch, launch, mid-campaign, conclusion and post-campaign), accompanied by a series of propositions outlining the relative intensity of different types of engagement throughout this process. The authors show that engagement levels appear with high intensity at pre-launch, and to a lesser degree also at the post-launch stage while showing low intensity at the stages in between them. More specifically, cognitive and behavioural engagement are most prominent at the pre- and post-launch stages. Emotional engagement is highest during the launch, mid-launch and conclusion stages. And social engagement maintains moderate levels of intensity throughout the process. Originality/value: This study focuses on the campaign process using engagement theory, thus identifying the differing engagement patterns throughout the dynamic crowdfunding campaign management process, not just in one part.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2023. Vol. 30, no 11, p. 1-18
Keywords [en]
Campaign, Crowdfunding, Engagement, Fundraising, Process
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-63292DOI: 10.1108/IJEBR-05-2023-0480ISI: 001129027100001Scopus ID: 2-s2.0-85180666071Local ID: HOA;intsam;926224OAI: oai:DiVA.org:hj-63292DiVA, id: diva2:1826000
Available from: 2024-01-10 Created: 2024-01-10 Last updated: 2024-01-10Bibliographically approved

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Arshad, NadiaBerndt, Adele

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