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Leadership shaping social comparison to improve performance: A field experiment
Neoma Business School, France.ORCID iD: 0000-0002-8234-1508
Erasmus University, Rotterdam School of Management, Netherlands.
Rice University, Jones Graduate School of Business, United States.
2023 (English)In: Leadership Quarterly, ISSN 1048-9843, E-ISSN 1873-3409, Vol. 34, no 5, article id 101720Article in journal (Refereed) Published
Abstract [en]

We analyze a fundamental, but so far unaddressed, aspect of leadership and social comparison: how leadership can influence the employee social comparison processes inherent to performance contexts such that they are more conducive to subsequent performance. Based on the observation that people tend to compare in counterproductive ways, which detracts from future performance, we advance and test theory on how leaders can improve employee performance by influencing the social comparison processes between them. Results from a randomized field experiment in a contact center with objective performance data from 290 employees show that leadership focused on influencing assimilative social comparison improved performance in the five months after the intervention. As hypothesized, this effect was mediated by employee assimilative social comparison and was only obtained when leaders created a collaborative context in which to influence the assimilative social comparison. Our theory and findings have important implications for both leadership and social comparison research.

Place, publisher, year, edition, pages
Elsevier, 2023. Vol. 34, no 5, article id 101720
Keywords [en]
Field experiment, Job performance, Leadership, Sensegiving, Social comparison
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-63288DOI: 10.1016/j.leaqua.2023.101720ISI: 001079531800001Scopus ID: 2-s2.0-85165353752OAI: oai:DiVA.org:hj-63288DiVA, id: diva2:1825938
Available from: 2024-01-10 Created: 2024-01-10 Last updated: 2024-01-10Bibliographically approved

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Waltré, Erik

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