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Towards AI as a Service for Small and Medium-Sized Enterprises (SME)
Rostock University, Rostock, 18051, Germany.
Rostock University, Rostock, 18051, Germany.
Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics. Rostock University, Rostock, 18051, Germany.ORCID iD: 0000-0002-7431-8412
2024 (English)In: The Practice of Enterprise Modeling: 16th IFIPWG 8.1 Working Conference on the Practice of Enterprise Modeling, PoEM 2023 / [ed] J. P. A. Almeida, M. Kaczmarek-Heß, A. Koschmider, H. A. Proper, Springer, 2024, Vol. 497, p. 37-53Conference paper, Published paper (Refereed)
Abstract [en]

AI-as-a-Service (AIaaS) combines Artificial Intelligence (AI) and cloud computing to make AI accessible to enterprises without implementing complex solutions or technologies on-premise. Many small and medium-sized enterprises (SME) that lack competencies in the AI and technology sector consider AIaaS as a promising option to implement AI solutions. However, the differences between AIaaS and AI on-premise have not attracted much research. The intention of this paper is to contribute to this area by analysing the literature in the field and investigating a concrete example in more detail. Exploring AIaaS is crucial to better understand the opportunities and limitations of AI services. The contributions of the paper are (a) an analysis of the literature on AIaaS to identify factors affecting AI implementation and how AIaaS solutions differ from on-premise solutions when introducing AI in a company, (b) a case study of an SME that compares AIaaS and AI on-premise in practice, and (c) the application potential of a morphological box to compare AIaaS and AI on-premise.

Place, publisher, year, edition, pages
Springer, 2024. Vol. 497, p. 37-53
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 497
Keywords [en]
AI, AI introduction, AI-as-a-Service, SME, Artificial intelligence introduction, Artificial intelligence-as-a-service, Case-studies, Cloud-computing, Complex solution, Intelligence services, Small and medium-sized enterprise, Technology sectors, Artificial intelligence
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hj:diva-63080DOI: 10.1007/978-3-031-48583-1_3Scopus ID: 2-s2.0-85178563859ISBN: 978-3-031-48582-4 (print)ISBN: 978-3-031-48583-1 (electronic)OAI: oai:DiVA.org:hj-63080DiVA, id: diva2:1821084
Conference
16th IFIPWG 8.1 Working Conference on the Practice of Enterprise Modeling, PoEM 2023 Vienna 28 November 2023 through 1 December 2023
Available from: 2023-12-19 Created: 2023-12-19 Last updated: 2023-12-19Bibliographically approved

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Sandkuhl, Kurt

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