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Combating digital exclusion with cybersecurity training – an interview study with Swedish seniors
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0003-2084-9119
Skövde Municipality, Sweden.
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0001-5962-9995
2023 (English)In: Human Aspects of Information Security and Assurance: 17th IFIP WG 11.12 International Symposium, HAISA 2023, Kent, UK, July 4–6, 2023, Proceedings / [ed] Steve Furnell; Nathan Clarke, Cham: Springer , 2023, p. 3-12Conference paper, Published paper (Refereed)
Abstract [en]

While rapid digitalization is beneficial for a majority of all people, some people struggle to adopt digital technology. Not only do these persons miss the potential benefits of digitalization, but they are also suffering from the fact that many services are no longer provided in a non-digital way. Previous research suggests that a lack of security literacy and awareness is one driving factor behind the digital exclusion for senior citizens. To that end, this research focuses on cybersecurity training for seniors. Seniors are here defined as those aged above 65. Using interviews with eight seniors, this research evaluates the use of contextual training in this user group. The rationale is that contextual training has been found to have positive results in other user groups. The results suggest that contextual cybersecurity training can increase cybersecurity awareness for senior citizens and be appreciated by the users. The participants also confirm previous research describing that cybersecurity concerns are a driving factor behind digital exclusion and that contextual cybersecurity training can make seniors more comfortable adopting digital services.

Place, publisher, year, edition, pages
Cham: Springer , 2023. p. 3-12
Series
IFIP Advances in Information and Communication Technology (IFIPAICT), ISSN 1868-4238, E-ISSN 1868-422X ; 674
Keywords [en]
cybersecurity awareness, senior digital exclusion, contextual training
National Category
Human Computer Interaction Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-62707DOI: 10.1007/978-3-031-38530-8_1Scopus ID: 2-s2.0-85172691419ISBN: 978-3-031-38529-2 (print)ISBN: 978-3-031-38532-2 (print)ISBN: 978-3-031-38530-8 (electronic)OAI: oai:DiVA.org:hj-62707DiVA, id: diva2:1806961
Conference
17th IFIP WG 11.12 International Symposium on Human Aspects of Information Security and Assurance, HAISA 2023, Kent, United Kingdom, July 4–6, 2023
Available from: 2023-07-13 Created: 2023-10-24Bibliographically approved

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Kävrestad, JoakimNohlberg, Marcus

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