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Gender differences in leaders’ crisis communication: a sentiment-based analysis of German higher education leaderships’ online posts
Faculty of Business, Economics and Statistics, University of Vienna, Vienna, Austria.
Faculty of Business, Economics and Statistics, University of Vienna, Vienna, Austria.ORCID iD: 0000-0001-8681-1389
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO). Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC). Gordon Institute of Business Science, University of Pretoria, Johannesburg, South Africa.ORCID iD: 0000-0002-6633-632X
School of Business and Economics, Linnaeus University, Växjö, Sweden.
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2024 (English)In: Studies in Higher Education, ISSN 0307-5079, E-ISSN 1470-174X, Vol. 49, no 4, p. 609-622Article in journal (Refereed) Published
Sustainable development
00. Sustainable Development, 4. Quality education, 5. Gender equality
Abstract [en]

This study examined the communication styles of rectors and vice-rectors of German public universities during the COVID-19 pandemic to explore the influence of gender on leadership communication. We collected data from social media and university websites; and analysed the language used to identify transformational, transactional, and servant leadership styles. Our results showed that female leaders demonstrated more positive communication than men and a stronger preference for transformational leadership, while male leaders tended to use a transactional style. Additionally, we found that both male and female leaders exhibited a high degree of empathetic concern for their stakeholders, contributing to the overall positive tone of communication. These findings suggest that gender may play a role in how university leaders communicate during times of crisis, highlighting the importance of inclusive and compassionate leadership in higher education.

Place, publisher, year, edition, pages
Taylor & Francis, 2024. Vol. 49, no 4, p. 609-622
Keywords [en]
crises communication, gender, Germany, HEI, Leadership, public university
National Category
Gender Studies Educational Sciences
Identifiers
URN: urn:nbn:se:hj:diva-62348DOI: 10.1080/03075079.2023.2246505ISI: 001047948700001Scopus ID: 2-s2.0-85167911969Local ID: HOA;intsam;900535OAI: oai:DiVA.org:hj-62348DiVA, id: diva2:1792811
Available from: 2023-08-30 Created: 2023-08-30 Last updated: 2025-01-12Bibliographically approved

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Inwinkl, PetraBerndt, Adele

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