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Overcoming barriers to transformation in manufacturing firms.: A path-dependence perspective of digital servitization
USN School of Business, Universitiy of South-Eastern Norway, Horten, Norway.
Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO).ORCID iD: 0000-0003-0401-033X
USN School of Business, Universitiy of South-Eastern Norway, Horten, Norway.
USN School of Business, Universitiy of South-Eastern Norway, Horten, Norway.
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2023 (English)In: Review of Managerial Science, ISSN 1863-6683, E-ISSN 1863-6691Article in journal (Refereed) Epub ahead of print
Abstract [en]

Manufacturing firms struggle to break away from their pre-existing business models, offerings, routines, and capabilities. The present study used path dependency as a theoretical lens to investigate a single longitudinal case study of a leading manufacturing company based on in-depth interviews with senior executives and managers. The analysis contributes to extending the digital servitization and path-dependence literature by proposing four path-breaking mechanisms: (1) organizational reconfiguration, (2) reconfiguration of value offerings, (3) opportunity exploration, and (4) knowledge reconfiguration. The framework developed based on these mechanisms generated valuable insights for manufacturing firms seaking to to break away from their dominant paths.

Place, publisher, year, edition, pages
Springer, 2023.
Keywords [en]
Autonomous solutions, Digital servitization, Digital transformation, Digitalization, Manufacturing company, Organizational change, Path dependence, Product–service systems (PSS)
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-60492DOI: 10.1007/s11846-023-00641-0ISI: 000987916500001Scopus ID: 2-s2.0-85159315470Local ID: HOA;intsam;882774OAI: oai:DiVA.org:hj-60492DiVA, id: diva2:1760177
Funder
The Research Council of Norway, 296351, 326087Available from: 2023-05-29 Created: 2023-05-29 Last updated: 2023-06-16

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Lenka, Sambit

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