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Measuring tourists' stress in colombia
Katholische Universität Eichstätt-Ingolstadt, Eichstätt, Germany.ORCID iD: 0000-0002-6386-7483
2021 (English)In: Tourism, ISSN 1332-7461, E-ISSN 1849-1545, Vol. 69, no 1, p. 32-46Article in journal (Refereed) Published
Abstract [en]

Th is research aims to examine vacationers' perceived stress in Colombia. Based on the literature review, the following dimensions are examined: (1) transportation at the destination -including the variables lack of control, insecurity, cleanness, noise, temperature and space; (2) the conditions of the accommodation -including the variables lack of sleep, insecurity, distance to sightseeing, cleanness and the perceived quality of the room, the services and the food; and (3) the behavior and culture of the locals at the destination -including the variables language proximity, insecurity, the way the locals prepare the good, litter and noise. A quantitative research was performed, based on 651 foreign travelers in the capital of Colombia. The results show that a second-order model, which includes nine factors and three dimensions, presents the highest goodness-of-fi t indices. As a part of the conclusions, this paper presents the theoretical and managerial implications of the model obtained in this research to measure tourists' stress in Colombia.

Place, publisher, year, edition, pages
Institute for Tourism , 2021. Vol. 69, no 1, p. 32-46
Keywords [en]
Accommodation, Colombia, Culture, Stress, Transportation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-60076DOI: 10.37741/T.69.1.3ISI: 000665778400003Scopus ID: 2-s2.0-85105224529OAI: oai:DiVA.org:hj-60076DiVA, id: diva2:1749869
Available from: 2023-04-11 Created: 2023-04-11 Last updated: 2023-04-11Bibliographically approved

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Luna-Cortés, Gonzalo

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