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Perceived Value of IS Collaboration Support in an SME Ecosystem’s Innovation Activity
Faculty of Business Studies, Stralsund University of Applied Sciences, Stralsund, Germany.
Faculty of Business Studies, Stralsund University of Applied Sciences, Stralsund, Germany.
Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics. Institute of Computer Science, University of Rostock, Rostock, Germany.ORCID iD: 0000-0002-7431-8412
2022 (English)In: Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 2: ICEIS, SciTePress, 2022, p. 256-267Conference paper, Published paper (Refereed)
Abstract [en]

Networks and ecosystems are involved in Open Innovation (OI) initiatives, their collaboration mediated by technology. A central element of OI is the generation of value as perceived by involved actors. The paper investigates how information systems supporting collaboration (CIS) facilitate the generation of perceived value for OI participants. As multi-method qualitative research, the study uses interview and survey data derived from an innovation activity jointly implemented by two small and medium-sized enterprises and their ecosystem (ten participants), facilitated by two tools: video conferencing and online whiteboard software. The findings suggest specific functionalities and characteristics of these tools to support the development of three types of value: excellence, efficiency, and emotional value. The identified adverse impacts of the CIS encourage providing transparent guidelines for behaviour when using the CIS for an ecosystem’s innovation activity. The tools’ functionalities proved appropriate, with the Perceived Usefulness independent from prior experience. The research advances the understanding of the role of technology in value generation in an ecosystem’s innovation activity and supports practitioners in their decisions for digital support for OI. The study is limited by its small, qualitative approach and focus on the ideation phase of innovation.

Place, publisher, year, edition, pages
SciTePress, 2022. p. 256-267
Keywords [en]
Collaboration Information System, Open Innovation, Perceived Value, SME Ecosystem, Information systems, Information use, Surveys, Video conferencing, Collaboration support, Innovation activity, Innovation initiatives, Multi methods, Qualitative research, Survey data, Ecosystems
National Category
Computer Sciences Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-59483DOI: 10.5220/0011088600003179Scopus ID: 2-s2.0-85140902461ISBN: 9789897585692 (print)OAI: oai:DiVA.org:hj-59483DiVA, id: diva2:1740251
Conference
24th International Conference on Enterprise Information Systems, ICEIS 2022, 25 April 2022 through 27 April 2022
Available from: 2023-02-28 Created: 2023-02-28 Last updated: 2023-02-28Bibliographically approved

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Sandkuhl, Kurt

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