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“Malmö is not Sweden's Chicago”: Policing and the challenge of creating a sense of safety through social media strategies
Jönköping University, School of Education and Communication, HLK, Media and Communication Studies.ORCID iD: 0000-0002-2033-2550
School of Humanities, Education and Social Sciences, Örebro University, Sweden.ORCID iD: 0000-0002-3607-7881
Jönköping University, School of Education and Communication, HLK, Media and Communication Studies.ORCID iD: 0000-0001-7631-6608
2023 (English)In: Nordicom Review, ISSN 1403-1108, E-ISSN 2001-5119, Vol. 44, no 1, p. 44-64Article in journal (Refereed) Published
Sustainable development
Sustainable Development
Abstract [en]

This article explores Swedish Police Authority strategies on creating a sense of safety through social media. Previous research has generally focused on proximity policing, practices of informing citizens, proactive police work, crime reduction, surveillance, and preservation of trust and less on the digital creation of a sense of safety. The study consists of semistructured interviews with 20 police officers, media strategists, and communicators from the Swedish Police Authority in a region associated with high crime rates. The results of this national case study indicate that a social media–driven creation of a sense of safety depends on how the intertwined strategies of transmediality, presence, and transparency are communicatively handled. This article adds to the literature by demonstrating how the Swedish Police in Police Region South (PRS) use and understand social media to create a sense of safety.

Place, publisher, year, edition, pages
Sciendo , 2023. Vol. 44, no 1, p. 44-64
Keywords [en]
police, social media, creating a sense of safety, organisational commu-nication, strategic communication
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:hj:diva-59842DOI: 10.2478/nor-2023-0003ISI: 000933598900001Scopus ID: 2-s2.0-85148677441Local ID: POA;;861779OAI: oai:DiVA.org:hj-59842DiVA, id: diva2:1737389
Available from: 2023-02-16 Created: 2023-02-16 Last updated: 2023-03-24Bibliographically approved

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Sjöberg, JensBerglez, PeterGambarato, Renira R.

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