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Determinants of social care organisations’ abilities to provide help in times of COVID-19 pandemic
University of Tartu, Tartu, Estonia.
University of Tartu, Tartu, Estonia.
The Salvation Army, Brussels, Belgium.
Institute of Transport Economics, Oslo, Norway.
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2021 (English)Conference paper, Oral presentation with published abstract (Refereed)
Sustainable development
Sustainable Development
Abstract [en]

The Covid-19 pandemic challenges the sustainability of the social care organisations (and those dependent on their services) when services are stopped or restricted to mitigate the spread of the virus. The aim of the study is to examine the outcomes for the social care organisations and their users in the early months (March to July 2020) of the pandemic, and the factors influencing the organisations’ abilities to successfully respond to the crisis. The study focuses on the experiences of social care organisations such as residential settings, day-centres and food banks that offer services to individuals in highly precarious situations or the homeless in nine countries: Germany, Italy, Hungary, The Netherlands, Norway, Czech Republic, Finland, Lithuania, Estonia. The study is based on 29 qualitative research interviews with managers and staff at social care organisations and document analysis. The analysis demonstrates that in the context of drastic surge in demand for services, diminishing funding, and lack of crisis plans, the dedication and creative solutions by organisations’ managers, organisational culture and intra -organisational cooperation were pivotal in maintaining the care provision. The study offers important insights in terms of potential strategies and the role of social service in health crises.

Place, publisher, year, edition, pages
2021.
Keywords [en]
vulnerability, resilience, social care organisations
National Category
Business Administration Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:hj:diva-58436OAI: oai:DiVA.org:hj-58436DiVA, id: diva2:1693854
Conference
SRA-Europe Conference 2021 (SRAE 2021), Espoo, Finland, June 13-16, 2021
Available from: 2022-09-08 Created: 2022-09-08 Last updated: 2022-09-08Bibliographically approved

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de los Rios Pérez, Daniel A.

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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